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English 39
Troubleshooting
Code Action
9C1
Electronic Control Problem (Over Voltage Error)
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
9C2
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
9C4
DC Sensor electrical leakage problem
• If the information code remains, contact a customer service
centre.
AC6
Inverter Communication problem
• Check the Inverter PCB and wire harness.
• If the information code remains, contact a customer service
centre.
dC
Operating the washing machine with the lid open.
• Make sure the lid is properly closed.
• Make sure laundry is not caught in the lid.
HC
Water temperature control problem (Heater control)
• If the information code remains, contact a customer service
centre.
LC
Check the drain hose.
• Make sure the end of the drain hose is placed on the oor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
centre.
OC
Water is overowed.
• Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service centre.
PC
When position of the clutch can't be detected.
• If the information code remains, contact a customer service
centre.
WA5000T_WA13T5260B_DC68-04073V-00_EN.indd 39 2020-12-01 2:36:51
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