Grundig GKNG1682 No Frost Fridge Freezer With Duo-Cooling User Manual

ENG

www.grundig.co.uk

USER INSTRUCTIONS

GKNG1682N

GKNG1682DN

Refrigerator

Contents

1. Safety and environment

instructions 5

1.1. General safety .....................5

1.1.1 HC warning ..........................7

1.1.2 For models with water

dispenser ......................................7

1.2. Intended use ........................7

1.3. Child safety ..........................8

1.4. Compliance with WEEE

Directive and Disposing of the

Waste Product ..............................8

1.5. Compliance with RoHS

Directive ........................................8

1.6. Package information ...........8

2. Your Refrigerator 9

3. Installation 10

3.1 Appropriate installation

location .......................................10

3.2 Installing the plastic

wedges ........................................11

3.3 Electrical connection.........11

4. Preparation 13

4.1 Things to be done for energy

saving ..........................................13

4.2 Initial use ...........................13

5 . Using your refrigerator 15

5.1 Thermostat setting button ...15

5.2 Defrost ..................................16

5.3 Freezing fresh food ...............17

5.4 Recommendations for

preservation of frozen food ........17

5.5 Changing the door opening

direction ......................................19

5.6 Open door warning ............19

5.7 Changing the illumination

lamp ...........................................19

5.8 Recommendations for

freshfood compartment .............20

5.9 Using the water dispenser ...20

5.10 Filling the water

dispenser’s tank .........................21

5.11 Cleaning the water tank ...22

5.12 Drip tray ..............................23

6. Maintenance and cleaning 24

6.1 Avoiding bad odours .............24

6.2 Protecting the plastic

surfaces .....................................25

7. Troubleshooting 26

Please read these instructions first before using your appliance

Thank you for choosing a Grundig appliance.

Please take some time to read this user manual before using your

appliance, to ensure you know how to safely operate the controls

and functions.

Carefully follow all unpacking and installation instructions to

ensure the appliance is correctly connected and fitted prior to use.

Please write your product model and serial number on the last

page of this user manual, and store in a safe location close to the

appliance for easy future reference.

This user manual may also be applicable for several other models.

Differences between models will be listed.

If you have any questions or concerns, please call our contact

centre or find help and information online at www.grundig.co.uk

Symbols and their descriptions

This instruction manual contains the following symbols:

Important information or useful

usage tips.

Warning against dangerous

conditions for life and property.

Warning against electric voltage.

Packaging materials of the product

are manufactured from recyclable

materials in accordance with our

National Environment Regulations.

1. Safety and environment instructions

This section provides the safety

instructions necessary to

prevent the risk of injury and

material damage. Failure to

observe these instructions will

invalidate all types of product

warranty.

Intended use

WARNING:

Keep ventilation

openings, in the appliance

enclosure or in the built-

instructure, clear of

obstruction.

WARNING:

Do not use mechanical

devices or other means

to accelerate the

defrosting process,

other than those

recommended by the

manufacturer.

WARNING:

Do not damage the

refrigerant circuit.

WARNING:

Do not use electrical

appliances inside

the food storage

compartments of the

appliance, unless

they are of the type

recommended by the

manufacturer.

This appliance is intended to be

used in household and similar

applications such as

– staff kitchen areas in shops,

offices and other working

environments;

– farm houses and by clients

in hotels, motels and other

residential type environments;

– bed and breakfast type

environments;

– catering and similar non-retail

applications.

1.1. General safety

• This product should not

be used by persons with

physical, sensory and mental

disabilities, without sufficient

knowledge and experience

or by children. The device

can only be used by such

persons under supervision

and instruction of a person

responsible for their safety.

Children should not be

allowed to play with this

device.

• In case of malfunction,

unplug the device.

• After unplugging, wait at

least 5 minutes before

plugging in again.

• Unplug the product when not

in use.

• Do not touch the plug with

wet hands! Do not pull the

cable to plug off, always hold

the plug.

• Do not plug in the refrigerator

if the socket is loose.

• Unplug the product during

installation, maintenance,

cleaning and repair.

• If the product will not be

used for a while, unplug the

product and remove any food

inside.

• Do not use the product when

the compartment with circuit

cards located on the upper

back part of the product

(electrical card box cover) (1)

is open.

• Do not use steam or steamed

cleaning materials for

cleaning the refrigerator and

melting the ice inside. Steam

may contact the electrified

areas and cause short circuit

or electric shock!

• Do not wash the product by

spraying or pouring water on

it! Danger of electric shock!

• In case of malfunction, do not

use the product, as it may

cause electric shock. Contact

the authorised service before

doing anything.

• Plug the product into an

earthed socket. Earthing

must be done by a qualified

electrician.

• If the product has LED

type lighting, contact the

authorised service for

replacing or in case of any

problem.

• Do not touch frozen food with

wet hands! It may adhere to

your hands!

• Do not place liquids in bottles

and cans into the freezer

compartment. They may

explode.

• Place liquids in upright

position after tightly closing

the lid.

• Do not spray flammable

substances near the product,

as it may burn or explode.

• Do not keep flammable

materials and products with

flammable gas (sprays, etc.)

in the refrigerator.

• Do not place containers

holding liquids on top of the

product. Splashing water on

an electrified part may cause

electric shock and risk of fire.

• Exposing the product to rain,

snow, sunlight and wind

will cause electrical danger.

When relocating the product,

do not pull by holding the

door handle. The handle may

come off.

• Take care to avoid trapping

any part of your hands or

body in any of the moving

parts inside the product.

• Do not step or lean on the

door, drawers and similar

parts of the refrigerator. This

will cause the product to fall

down and cause damage to

the parts.

• Take care not to trap the

power cable.

1.1.1 HC warning

If the product comprises a

cooling system using R600a

gas, take care to avoid

damaging the cooling system

and its pipe while using and

moving the product. This gas

is flammable. If the cooling

system is damaged, keep the

product away from sources

of fire and ventilate the room

immediately.

The label on the inner

left side indicates the

type of gas used in the

product.

1.1.2 For models with

water dispenser

• Pressure for cold water inlet

shall be maximum 90 psi (620

kPa). If your water pressure

exceeds 80 psi (550 kPa), use

a pressure limiting valve in

your mains system. If you

do not know how to check

your water pressure, ask for

the help of a professional

plumber.

• If there is risk of water

hammer effect in your

installation, always

use a water hammer

prevention equipment in

your installation. Consult

Professional plumbers if you

are not sure that there is no

water hammer effect in your

installation.

• Do not install on the hot

water inlet. Take precautions

against of the risk of

freezing of the hoses. Water

temperature operating

interval shall be 33°F (0.6°C)

minimum and 100°F (38°C)

maximum.

• Use drinking water only.

1.2. Intended use

• This product is designed for

home use. It is not intended

for commercial use.

• The product should be used

to store food and beverages

only.

• Do not keep sensitive

products requiring controlled

temperatures (vaccines,

heat sensitive medication,

medical supplies, etc.) in the

refrigerator.

• The manufacturer assumes

no responsibility for any

damage due to misuse or

mishandling.

• Original spare parts will

be provided for 10 years,

following the product

purchasing date.

1.3. Child safety

• Keep packaging materials

out of children’s reach.

• Do not allow the children to

play with the product.

• If the product’s door

comprises a lock, keep the

key out of children’s reach.

1.4. Compliance with WEEE

Directive and Disposing

of the Waste Product

This product complies

with EU WEEE Directive

(2012/19/EU). This product

bears a classification symbol for

waste electrical and electronic

equipment (WEEE).

This product has been

manufactured with

high quality parts and

materials which can be

reused and are

suitable for recycling.

Do not dispose of the waste

product with normal domestic

and other wastes at the end of

its service life. Take it to the

collection center for the

recycling of electrical and

electronic equipment. Please

consult your local authorities to

learn about these collection

centers.

1.5. Compliance with

RoHS Directive

• This product complies with

EU WEEE Directive (2011/65/

EU). It does not contain

harmful and prohibited

materials specified in the

Directive.

1.6. Package information

Packaging materials of the

product are manufactured

from recyclable materials in

accordance with our National

Environment Regulations. Do

not dispose of the packaging

materials together with the

domestic or other wastes. Take

them to the packaging material

collection points designated by

the local authorities.

2. Your Refrigerator

Figures in this user manual are schematic and may not

match the product exactly. If the subject parts are not

included in the product you have purchased, then those

parts are valid for other models.

* May not be available in all models

1. Butter & Cheese sections

2. Indıcator Panel

3. Egg tray

4. Adjustable door shelves

5. Water dispenser filling tank

6. Water dispenser reservoir

7. Bottle shelf

8. Shelter wire

9. Adjustable front feet

10. Freezer compartment

11. Crisper

12. Chiller

13. Chiller cover and glass

14. Adjustable shelves

15. Wine cellar

3. Installation

To make the product ready

for use, make sure that the

electricity installation is

appropriate before calling the

Authorised Service Agent. If

not, call a qualified electrician

to have any necessary

arrangements carried out.

Preparation of the

location and electrical

installation at the

place of installation

is under customer's

responsibility.

Product must not be

plugged in during

installation. Otherwise,

there is the risk of

death or serious injury!

WARNING: Installation

and electrical

connections of the

product must be carried

out by competent

persons. Manufacturer

shall not be held liable

for damages that may

arise from procedures

carried out by

unauthorised persons.

WARNING: Prior to

installation, visually

check if the product has

any defects on it. If so,

do not have it installed.

Damaged products

cause risks for your

safety.

Make sure that the

power cable is not

pinched or crushed

while pushing the

product into its place

after installation or

cleaning procedures.

3.1 Appropriate

installation location

• Choose a place at where

you can access the product

comfortably.

• Install the product at least 30

cm away from heat sources

such as hobs, ovens, heater

cores and stoves and at least

5 cm away from electrical

ovens. Product must not be

subjected to direct sun light

and kept in humid places

after installation.

• Appropriate air ventilation

must be provided around your

product in order to achieve

an efficient operation. If

the product is to be placed

in a recess in the wall, pay

attention to leave at least 5

cm distance with the ceiling

and side walls.

• Do not place the product on

materials such as rugs or

carpets.

• Place the product on an even

floor surface to prevent jolts.

• Your product can operate

in ambient temperatures

between -5°C to +43°C.

3.2 Installing the

plastic wedges

Plastic wedges are used to

create the distance for the air

circulation between the product

and the rear wall. Insert the 2

plastic wedges onto the rear

ventilation cover as illustrated

in the figure. To install the

wedges, push and twist a

quarter of a turn.

3.3 Electrical connection

Connect the product to a

grounded outlet protected by a

fuse complying with the values

in the rating plate. Our company

shall not be liable for any

damages that will arise when

the product is used without

grounding in accordance with

the local regulations.

• Electrical connection

must comply with national

regulations.

• Power cable plug must

be within easy reach after

installation.

• The voltage and allowed

fuse or breaker protection

are specified in the Rating

Plate which is affixed to

interior of the product. If the

current value of the fuse or

breaker in the house does not

comply with the value in the

rating plate, have a qualified

electrician install a suitable

fuse.

• The specified voltage must be

equal to your mains voltage.

• WARNING: Do not locate

extension sockets or charging

transformers/power supplies

or Lithium-Iron battery

operated products adjacent to

the compressor as they could

overheat.

• Do not make connections

via extension cables or

multi-plugs.

WARNING: Damaged

power cable must

be replaced by the

Authorised Service

Agents.

WARNING: If the

product has a failure, it

should not be operated

unless it is repaired by

the Authorised Service

Agent! There is the risk

of electric shock!

4. Preparation

4.1 Things to be done

for energy saving

Connecting the product

to electric energy saving

devices is risky as it may

cause damage on the

product.

• Do not leave the doors of your

Freezer open for a long time.

• Do not put hot food or drinks

in your refrigerator.

• Do not overload the Freezer.

Cooling capacity will fall

when the air circulation

inside is hindered.

• Do not place the Freezer

in places subject to direct

sunlight. Install the product

at least 30 cm away from heat

sources such as hobs, ovens,

heater cores and stoves

and at least 5 cm away from

electrical ovens.

• Pay attention to store your

food in Freezer in closed

containers.

• You can load maximum

amount of food to the freezer

compartment of the Freezer

by removing the freezer

compartment drawers.

Declared energy consumption

value of the refrigerator was

determined with the freezer

compartment drawers

removed,except if available

bottom drawer and with

maximum amount of food

loaded. There is no risk in

removing a shelf or drawer to

make suitable for the shapes

and sizes of the foods to be

frozen.

• Thawing frozen food in fridge

compartment will both

provide energy saving and

preserve the food quality.

The ambient

temperature of the

room where you

install the Freezer

should at least be

-5°C. Operating your

Freezer under colder

conditions than this is

not recommended.

Inside of your Freezer

must be cleaned

thoroughly.

4.2 Initial use

Before starting to use the

product, check that all

preparations are made in

accordance with the instructions

in sections "Important

instructions for safety and

environment" and "Installation".

• Clean the interior of the

Freezer as recommended

in the “Maintenance and

cleaning” section. Check

that inside of it is dry before

operating it.

• Plug the Freezer into the

grounded wall outlet. When

the door is opened the

interior illumination will turn

on.

• Run the Freezer without

putting any food for 6 hours

and do not open its door

unless certainly required.

You will hear a noise

when the compressor

starts up. The liquids

and gases sealed

within the refrigeration

system may also give

rise to noise, even if

the compressor is not

running and this is

quite normal.

Front edges of the

Freezer may feel warm.

This is normal. These

areas are designed

to be warm to avoid

condensation.

For energy efficiency

testing, it is

recommmended to

remove top shelf and

load food on the shelf

below.Net volume

of your appliance is

declared without top

two flaps and the top

shelf in place.Place two

ice pack ( if provided )

directly on the top of

frozen food to be stored

on top shelf.

Figures in this user manual are schematic and may not

match the product exactly. If the subject parts are not

included in the product you have purchased, then those

parts are valid for other models.

5 . Using your refrigerator

The operating temperature is

regulated by the temperature

control.

1=Lowest cooling setting

(Warmest setting).

4=Highest cooling setting

(Coldest setting).

The average temperature inside

the fridge should be around

+5°C.

Please choose the setting

according to the desired

temperature.

Please note that there will be

different temperatures in the

cooling area.

The coldest region is

immediately above the

vegetable compartment.

The interior temperature

also depends on ambient

temperature, the frequency with

which the door is opened and

the amount of foods kept inside.

Frequently opening the door

causes the interior temperature

to rise.

For this reason, it is

recommended to close the door

again as soon as possible after

use.

5.1 Thermostat setting button

The interior temperature of your

refrigerator changes for the

following reasons;

• Seasonal temperatures,

• Frequent opening of the door

and leaving the door open for

long periods,

• Food put into the refrigerator

without cooling down to the

room temperature,

• The location of the

refrigerator in the room (e.g.

exposing to sunlight).

• You may adjust the varying

interior temperature due to

such reasons by using the

thermostat. If the ambient

temperature is higher than

32°C, turn the thermostat

button to maximum position.

• If the ambient temperature

is lower than 25°C, turn

the thermostat button to

minimum position.

5.2 Defrost

Fridge compartment

Fridge compartment performs

full-automatic defrosting. Water

drops and a frosting up to 7-8

mm can occur on the inner rear

wall of the fridge compartment

while your refrigerator cools

down. Such formation is normal

as a result of the cooling

system. The frost formation

is defrosted by performing

automatic defrosting with

certain intervals thanks to the

automatic defrosting system

of the rear wall. User is not

required to scrape the frost or

remove the water drops.

Water resulting from the

defrosting passes from the

water collection groove and

flows into the evaporator

through the drain pipe and

evaporates here by itself.

Deep freezer compartment

does not perform automatic

defrosting in order to prevent

decaying of the frozen food.

The freezer compartment

defrosts automatically.

Check regularly to see if the

drain pipe is clogged or not and

clear it with the plunger in the

hole when necessary.

5.3 Freezing fresh food

• It must be preferred to

wrap or cover the food

before placing them in the

refrigerator.

• Hot food must cool down

to the room temperature

before putting them in the

refrigerator.

• The foodstuff that you want to

freeze must be fresh and in

good quality.

• Foodstuff must be divided

into portions according to the

family’s daily or meal based

consumption needs.

• The foodstuff must be

packaged in an airtight

manner to prevent them from

drying even if they are going

to be kept for a short time.

• Materials to be used for

packaging must be tear-

proof and resistant to cold,

humidity, odor, oils and

acids and they must also be

airtight. Moreover, they must

be well closed and they must

be made from easy-to-use

materials that are suitable for

deep freeze usage.

• Frozen food must be used

immediately after they are

thawed and they should never

be re-frozen.

• Please observe the following

instructions to obtain the best

results.

1. Do not freeze too large

quantities of food at one

time. The quality of the

food is best preserved

when it is frozen right

through to the core as

quickly as possible.

2. Placing warm food into

the freezer compart-

ment causes the cooling

system to operate conti-

nuously until the food is

frozen solid.

3. Take special care not to

mix already frozen food

and fresh food.

5.4 Recommendations for

preservation of frozen food

• Prepacked commercially

frozen food should be stored

in accordance with the

frozen food manufacturer's

instructions for a ( 4

star) frozen food storage

compartment.

• To ensure that the high

quality achieved by the frozen

food manufacturer and the

food retailer is maintained,

the following should be

remembered:

1. Put packages in the

freezer as quickly as

possible after purchase.

2. Ensure that contents are

labeled and dated.

3. Do not exceed "Use By",

"Best Before" dates on

the packaging.

Defrosting

The freezer compartment

defrosts automatically.

Placing the food

Freezer

compartment

shelves

Various frozen

food such as meat,

fish, ice cream,

vegetables and

etc.

Egg tray Egg

Fridge

compartment

shelves

Food in pans,

covered plates and

closed containers

Fridge

compartment

door shelves

Small and

packaged food or

drinks (such as

milk, fruit juice

and beer)

Crisper

Vegetables and

fruits

Freshzone

compartment

Delicatessen

products (cheese,

butter, salami and

etc.)

Deep-freeze information

Food must be frozen as rapidly

as possible when they are put in

a refrigerator in order to keep

them in good quality.

It is possible to keep the food

for a long time only at -18°C or

lower temperatures.

You can keep the freshness of

food for many months (at -18°C

or lower temperatures in the

deep freeze).

WARNING! A

• Foodstuff must be divided

into portions according to the

family’s daily or meal based

consumption needs.

• Foodstuff must be packaged

in an airtight manner to

prevent them from drying

even if they are going to be

kept for a short time.

• Materials necessary for

packaging:

• Cold resistant adhesive tape

• Self adhesive label

• Rubber rings

• Pen

Materials to be used for

packaging the foodstuff must be

tear-proof and resistant to cold,

humidity, odor, oils and acids.

Foodstuff to be frozen should

not be allowed to come in

5.5 Changing the door

opening direction

Door opening direction of your

refrigerator can be changed

according to the place you are

using it.

5.6 Open door warning

* May not be available in all

models

An audio warning will be given

when the fridge compartment

door of your product is left open

for a certain period of time. This

audio warning signal will mute

when any button on the indicator

is pressed or when the door is

closed.

5.7 Changing the

illumination lamp

To change the Bulb/LED

used for illumination of

your refrigerator, call your

AuthorisedService.

The lamp(s) used in this

appliance is not suitable for

household room illumination.

The intended purpose of this

lamp is to assist the user

to place foodstuffs in the

refrigerator/freezer in a safe

and comfortable way.The

lamps used in this appliance

have to withstand extreme

physical conditions such as

temperatures below -20 °C.

(only chest and upright freezer)

contact with the previously

frozen items to prevent their

partial thawing.

Frozen food must be used

immediately after they are

thawed and they should never

be re-frozen.

5.8 Recommendations for

freshfood compartment

* May not be available in all

models

Please do not let any foodstuff

come into contact with the

temperature sensor in the

freshfood compartment. In

order to maintain the freshfood

compartment at an ideal storage

temperature, the sensor must

not be blocked.

temperature

sensor

food

MILK

juice

etc.

temperature

sensor

temperature

sensor

food

MILK

juice

etc.

temperature

sensor

5.9 Using the water dispenser

** May not be available in all

models

It is normal for the

first few glasses of

water taken from the

dispenser to be warm.

If the water dispenser

is not used for a long

period of time, dispose

of first few glasses of

water to obtain fresh

water.

1. Push in the lever of the

water dispenser with

your glass. If you are

using a soft plastic cup,

pushing the lever with

your hand will be easier.

2. After filling the cup up to

the level you want, relea-

se the lever.

Please note, how much

water flows from the

dispenser depends on

how far you depress

the lever. As the level

of water in your cup

/ glass rises, gently

reduce the amount of

pressure on the lever

to avoid overflow. If you

slightly press the arm,

the water will drip; this

is quite normal and not

a failure.

5.10 Filling the water

dispenser’s tank

Water tank filling reservoir is

located inside the door rack.

1. Open the cover of the tank.

2. Fill the tank with fresh

drinking water.

3. Close the cover.

Do not fill the water

tank with any other

liquid except for water

such as fruit juices,

carbonated beverages

or alcoholic drinks

which are not suitable

to use in the water

dispenser. Water

dispenser will be

irreparably damaged if

these kinds of liquids

are used. Warranty

does not cover such

usages. Some chemical

substances and

additives contained in

these kinds of drinks/

liquids may damage the

water tank.

Use clean drinking

water only.

Capacity of the water

tank is 3 litres; do not

overfill.

5.11 Cleaning the water tank

3. Remove the water filling

reservoir inside the door

rack.

4. Remove the door rack by

holding from both sides.

5. Grab the water tank from

both sides and remove it

with an angle of 45°C.

6. Remove the cover of the

water tank and clean the

tank.

5.12 Drip tray

Water that dripped while

using the water dispenser

accumulates in the spillage tray.

Remove the plastic filter as

shown in the figure.

With a clean and dry cloth,

remove the water that has

accumulated.

Components of the

water tank and water

dispenser should not be

washed in dishwasher.

6. Maintenance and cleaning

Cleaning your fridge at regular

intervals will extend the service

life of the product.

B WARNING:

Unplug the product before

cleaning it.

• Never use gasoline, benzene

or similar substances for

cleaning purposes.

• Never use any sharp

and abrasive tools, soap,

household cleaners,

detergent and wax polish for

cleaning.

• For non-No Frost products,

water drops and frosting up

to a fingerbreadth occur on

the rear wall of the Fridge

compartment. Do not clean

it; never apply oil or similar

agents on it.

• Only use slightly damp

microfiber cloths to clean the

outer surface of the product.

Sponges and other types of

cleaning cloths may scratch

the surface

• Dissolve one teaspoon of

bi-carbonate in half litre

of water. Soak a cloth with

the solution and wrung it

thoroughly. Wipe the interior

of the refrigerator with this

cloth and the dry thoroughly.

• Make sure that no water

enters the lamp housing and

other electrical items.

• If you will not use the

refrigerator for a long period

of time, unplug it, remove all

food inside, clean it and leave

the door ajar.

• Check regularly that the door

gaskets are clean. If not,

clean them.

• To remove door and body

shelves, remove all of its

contents.

• Remove the door shelves

by pulling them up. After

cleaning, slide them from top

to bottom to install.

• Never use cleaning agents or

water that contain chlorine to

clean the outer surfaces and

chromium coated parts of

the product. Chlorine causes

corrosion on such metal

surfaces.

6.1 Avoiding bad odours

• Materials that may cause

odour are not used in

the production of our

refrigerators. However,

due to inappropriate food

preserving conditions and not

cleaning the inner surface of

the refrigerator as required

can bring forth the problem

of odour. Pay attention

to following to avoid this

problem:

• Keeping the refrigerator

clean is important. Food

residuals, stains, etc. can

cause odour. Therefore, clean

the refrigerator with bi-

carbonate dissolved in water

every few months. Never use

detergents or soap.

• Keep the food in closed

containers. Microorganisms

spreading out from uncovered

containers can cause

unpleasant odours.

• Never keep the food that have

passed best before dates and

spoiled in the refrigerator.

6.2 Protecting the plas-

tic surfaces

Do not put liquid oils or oil-

cooked meals in your refrige-

rator in unsealed containers as

they damage the plastic sur-

faces of the refrigerator. If oil

is spilled or smeared onto the

plastic surfaces, clean and rinse

the relevant part of the surface

at once with warm water.

7. Troubleshooting

Check this list before contacting

the service. Doing so will save

you time and money. This list

includes frequent complaints

that are not related to faulty

workmanship or materials.

Certain features mentioned

herein may not apply to your

product.

The refrigerator is not working.

• The power plug is not fully

settled. >>> Plug it in to settle

completely into the socket.

• The fuse connected to the

socket powering the product

or the main fuse is blown. >>>

Check the fuses.

Condensation on the side wall

of the cooler compartment

(MULTI ZONE, COOL, CONTROL

and FLEXI ZONE).

• The door is opened too

frequently >>> Take care not

to open the product’s door too

frequently.

• The environment is too

humid. >>> Do not install

the product in humid

environments.

• Foods containing liquids are

kept in unsealed holders. >>>

Keep the foods containing

liquids in sealed holders.

• The product’s door is left

open. >>> Do not keep the

product’s door open for long

periods.

• The thermostat is set to too

low temperature. >>> Set the

thermostat to appropriate

temperature.

Compressor is not working.

• In case of sudden power

failure or pulling the power

plug off and putting back

on, the gas pressure in the

product’s cooling system is

not balanced, which triggers

the compressor thermic

safeguard. The product will

restart after approximately 6

minutes. If the product does

not restart after this period,

contact the service.

• Defrosting is active. >>>

This is normal for a fully-

automatic defrosting product.

The defrosting is carried out

periodically.

• The product is not plugged

in. >>> Make sure the power

cord is plugged in.

• The temperature setting

is incorrect. >>> Select the

appropriate temperature

setting.

• The power is out. >>> The

product will continue to

operate normally once the

power is restored.

The refrigerator’s operating

noise is increasing while in use.

• The product’s operating

performance may vary

depending on the ambient

temperature variations.

This is normal and not a

malfunction.

The refrigerator runs too often

or for too long.

• The new product may be

larger than the previous one.

Larger products will run for

longer periods.

• The room temperature may

be high. >>> The product will

normally run for long periods

in higher room temperature.

• The product may have been

recently plugged in or a

new food item is placed

inside. >>> The product will

take longer to reach the set

temperature when recently

plugged in or a new food

item is placed inside. This is

normal.

• Large quantities of hot food

may have been recently

placed into the product. >>>

Do not place hot food into the

product.

• The doors were opened

frequently or kept open for

long periods. >>> The warm

air moving inside will cause

the product to run longer.

Do not open the doors too

frequently.

• The freezer or cooler door

may be ajar. >>> Check that

the doors are fully closed.

• The product may be set to

temperature too low. >>> Set

the temperature to a higher

degree and wait for the

product to reach the adjusted

temperature.

• The cooler or freezer door

washer may be dirty, worn

out, broken or not properly

settled. >>> Clean or replace

the washer. Damaged / torn

door washer will cause the

product to run for longer

periods to preserve the

current temperature.

The freezer temperature

is very low, but the cooler

temperature is adequate.

• The freezer compartment

temperature is set to a

very low degree. >>> Set

the freezer compartment

temperature to a higher

degree and check again.

The cooler temperature is

very low, but the freezer

temperature is adequate.

• The cooler compartment

temperature is set to a

very low degree. >>> Set

the freezer compartment

temperature to a higher

degree and check again.

The food items kept in cooler

compartment drawers are

frozen.

• The cooler compartment

temperature is set to a

very low degree. >>> Set

the freezer compartment

temperature to a higher

degree and check again.

The temperature in the cooler

or the freezer is too high.

• The cooler compartment

temperature is set to a

very high degree. >>>

Temperature setting of the

cooler compartment has an

effect on the temperature in

the freezer compartment.

Wait until the temperature

of relevant parts reach the

sufficient level by changing

the temperature of cooler or

freezer compartments.

• The doors were opened

frequently or kept open for

long periods. >>> Do not open

the doors too frequently.

• The door may be ajar. >>>

Fully close the door.

• The product may have been

recently plugged in or a new

food item is placed inside.

>>> This is normal. The

product will take longer to

reach the set temperature

when recently plugged in or

a new food item is placed

inside.

• Large quantities of hot food

may have been recently

placed into the product. >>>

Do not place hot food into the

product.

Shaking or noise.

• The ground is not level or

durable. >>> If the product is

shaking when moved slowly,

adjust the stands to balance

the product. Also make sure

the ground is sufficiently

durable to bear the product.

• Any items placed on the

product may cause noise. >>>

Remove any items placed on

the product.

The product is making noise of

liquid flowing, spraying etc.

• The product’s operating

principles involve liquid and

gas flows. >>> This is normal

and not a malfunction.

There is sound of wind blowing

coming from the product.

• The product uses a fan

for the cooling process.

This is normal and not a

malfunction.

There is condensation on the

product’s internal walls.

• Hot or humid weather

will increase icing and

condensation. This is normal

and not a malfunction.

• The doors were opened

frequently or kept open for

long periods. >>> Do not open

the doors too frequently; if

open, close the door.

• The door may be ajar. >>>

Fully close the door.

There is condensation on the

product’s exterior or between

the doors.

• The ambient weather may be

humid, this is quite normal

in humid weather. >>> The

condensation will dissipate

when the humidity is reduced.

The interior smells bad.

• The product is not cleaned

regularly. >>> Clean the

interior regularly using

sponge, warm water and

carbonated water.

• Certain holders and

packaging materials may

cause odour. >>> Use holders

and packaging materials

without free of odour.

• The foods were placed in

unsealed holders. >>> Keep

the foods in sealed holders.

Micro-organisms may spread

out of unsealed food items

and cause malodour. Remove

any expired or spoilt foods

from the product.

The door is not closing.

• Food packages may be

blocking the door. >>>

Relocate any items blocking

the doors.

• The product is not standing

in full upright position on the

ground. >>> Adjust the stands

to balance the product.

• The ground is not level or

durable. >>> Make sure

the ground is level and

sufficiently durable to bear

the product.

The vegetable bin is jammed.

• The food items may be

in contact with the upper

section of the drawer. >>>

Reorganize the food items in

the drawer.

If The Surface Of The Product

Is Hot.

• High temperatures may be

observed between the two

doors, on the side panels

and at the rear grill while the

product is operating. This is

normal and does not require

service maintenance!Be

careful when touching these

areas.

A WARNING:

If the problem persists after

following the instructions in this

section, contact your vendor or

an Authorised Service. Do not

try to repair the product.

GRUNDIG UK AND IRELAND STANDARD MANUFACTURER

GUARANTEE TERMS AND CONDITIONS

Your new Grundig product is guaranteed against faulty materials,

defective components or manufacturing defects.

The standard guarantee starts from the date of original purchase

of the product, and lasts for a period of thirty six (36) months

unless Beko plc (the “Manufacturer”) agrees to extend the

guarantee for the product in writing.

If you have registered the product within 90 days of purchase by

completing the online registration form, then the standard 36

month guarantee will be extended to 60 months, under the same

terms and conditions as detailed below

If you have any questions about the guarantee on your product

(including how long it is valid), please contact your retailer or our

contact centre on 0333 207 9920 (UK and Northern Ireland) or 01

691 0203 (Republic of Ireland)

This guarantee does not in any way diminish or affect your

statutory rights in connection with the product. This guarantee

is in addition to your statutory rights as a consumer. If you have

any questions about these rights, please contact the retailer from

which you purchased the product. In certain circumstances, it is

possible that your statutory rights may offer additional or higher

levels of protection than those offered under the terms of this

guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials,

defective components or manufacturing defects.

• Functional replacement parts to repair a product.

• The costs of a Grundig Approved Engineer to carry out the

repair.

What is not covered?

• Transit and delivery damage.

• Cabinet or appearance parts, including but not limited to control

knobs, flaps and handles.

• Accessories and/or consumable items including but not limited

to ice trays, scrapers, cutlery baskets, filters and light bulbs.

• Repairs necessary as a direct or indirect result of:

-Accidental damage, misuse or abuse of a product.

-An attempted repair of a product by anyone other than a

Grundig Approved Engineer (the “Engineer”).

-Installation or use of a product where such installation or

use fails to meet the requirements contained in this guarantee or

the User Instructions Booklet.

• Repairs to a product operated at any time on commercial

or non-residential household premises (unless we have previously

agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To

the extent permitted by law, the Manufacturer does not accept and

will not be held liable for any financial loss incurred in connection

with the failure of any product to operate in accordance with the

expected standards. Such financial loss includes but is not limited

to loss arising from:

• Time taken off work.

• Damaged food, clothing or other items.

• Meals taken at restaurants or from takeaways.

• General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household

use only.

2. The guarantee will automatically be void if the product is

installed or is used in commercial or non-residential do-

mestic household premises, unless we have previously ag-

reed to the installation environment.

3. The product must be correctly installed, located and ope-

rated in accordance with the instructions contained in the

User Instructions Booklet provided with your product.

4. Professional installation by a qualified Electrical Domestic

Appliance Installer is recommended for all Washing

Machines, Dishwashers and Electric Cookers (as incorrect

installation may result in you having to pay for the cost of

repairing the product).

5. Gas Cookers must be professionally installed by a Gas Safe

(or Gas Networks Ireland for Republic of Ireland) registered

gas installer.

6. This guarantee is given in respect of products purchased

and used within the United Kingdom and the Republic of

Ireland.

7. This guarantee is effective from the initial date of purcha-

se of a new product from an authorised retailer and will be

void if the product is resold.

8. This guarantee does not apply to graded sales (where the

product is purchased as a “second”).

9. Possession of a copy of these terms and conditions does

not necessarily mean that a product has the benefit of this

guarantee. If you have any questions, please call our Call

Centre on the number set out above.

10. The Manufacturer reserves the right to terminate the gua-

rantee if its staff or representatives are subjected to physi-

cal or verbal abuse in the course of carrying out their duti-

es.

11. Optional extras, where available (i.e. extendable feet) are

supplied on a chargeable basis only.

Does Grundig offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer

may at its sole discretion, replace your product with a new product

instead of carrying out a repair. Where a replacement is offered,

this would normally be an identical model but when this is not

possible, a model of similar specification will be provided. The

Manufacturer will cover the costs and arrange for the delivery

of the new product and for the return of the old product. Any

costs related to disconnecting the faulty product and installing

the replacement product will not be borne by the Manufacturer

unless previously agreed to in writing. The original guarantee will

continue to apply to the replacement product; the new product will

not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm.

Appointments outside these hours may be possible at the sole

discretion of the Manufacturer but cannot be guaranteed. Whilst

our Engineers will endeavour to minimize inconvenience and to

meet requests for specific timed appointments, this cannot be

guaranteed. We will not be liable for delays or if it is unable to

carry out a repair because a convenient appointment cannot be

arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that

your product is covered by this guarantee with a proof of purchase.

The Manufacturer reserves the right to charge for the reasonable

cost of any service call if:

• You cannot provide evidence that your product is covered by this

guarantee.

• Where a service call has been made and the engineer finds that

there is no fault with your product.

• That your product has not been installed or operated in

accordance with the User Instructions Booklet.

• That the fault was caused by something other than faulty

materials, defective components or manufacturing defects.

• For missed appointments.

Payment of these costs are due immediately upon the Engineer

providing you with an invoice. The Manufacturer reserves the

right to terminate the guarantee if you fail to pay the costs for the

service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be

governed by English law and subject to the English Courts, save

where you live in another part of the United Kingdom, in which

case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be

governed by Irish law and the Irish courts will have jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill

Crescent, Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company

registration number 02415578.

GRUNDIG UK AND IRELAND ECO INVERTER MOTOR GUARANTEE

TERMS AND CONDITIONS

This 10 year guarantee relates to Grundig products that feature

the Eco Inverter Motor.

The Eco Inverter Motor guarantee terms and conditions are in

addition to our Standard guarantee terms and conditions detailed

in the previous section.

In order to activate the 10 year guarantee you MUST register the

appliance within 90 days of the original purchase date. You can

the online instructions.

Grundig Free standing and Built-in appliances come with a 36

month parts and labour guarantee as standard, which can be

extended to a 60 months parts and labour guarantee by registering

within 90 days of the original purchase date

To make a claim against your Grundig Eco Inverter Motor

Guarantee (the “Guarantee”), all customer and product details

must be registered with Beko plc using the procedure outlined

below.

1. This extra 7 years (or 5 years for appliances registered within

90 days of the original purchase date) Guarantee is only effec-

tive after the expiration of the standard manufacturer’s gua-

rantee.

2. It is only valid for the Eco Inverter motors of selected washing

machines, washer-dryers, tumble dryers and dishwashers. It

does not cover any labour charge or any other components of

the product. In addition, it is only valid for one replacement of

the Eco Inverter motor during the extra 7 years (or 5 years for

appliances registered within 90 days of the original purchase

date) guarantee period.

3. To activate your guarantee, you MUST register your appli-

ance within 90 days of the original purchase date, by visiting

Grundig.co.uk/register.

4. Customers will receive a unique reference code as proof of gu-

arantee validation by email or post, which must be quoted at

the time of a claim being made.

5. Any repair/replacement of the Eco Inverter motor must only

be carried out by an authorised Grundig Service Agent (the

“Service Agent”).

6. Labour for the repair/replacement of the Eco Inverter motor is

not included in this guarantee and is chargeable directly by the

Service Agent.

7. Any additional components fitted to the product at any time

will not be covered by this guarantee and will be chargeable di-

rectly by the Service Agent.

8. The guarantee is not transferable and cannot be exchanged for

cash.

9. There are no alternative or additional offers to this Guarantee.

10. The guarantee is exclusive of the manufacturer’s standard gu-

arantee.

11. The Terms and Conditions shown above are in addition to the

standard terms and conditions of your product guarantee.

Please read and refer to such Terms and Conditions when ma-

king any claim.

12. We may use the information you provide for marketing pur-

poses and to analyse your purchasing preferences. We may

keep your information for a reasonable period for these

purposes in accordance with the applicable Data Protection

Laws and General Data Protection Regulations (GDPR). You

can opt into this service during the registration process.

Further details are available at http://www.Grundig.co.uk/

cookie-and-privacy.

13. These Terms and Conditions are governed by the laws

of England and Wales; manufacturer: Beko plc, Beko

House, 1 Greenhill Crescent, Watford WD18 8QU. Company

Registration Number: 02415578.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase

details in a safe place; you will need to have this documentation

available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you

will need this information when you call us, or to use our online

services. When you call us you may be required to input your serial

number into your telephone keypad. For help please visit grundig.

co.uk/support/model-finder

• The product model number is printed on the Operating

Instruction Booklet / User guide

• The product model and serial number is printed on the Rating

Label affixed to the appliance.

• The Retailer (Purchased from) and Date of purchase will be

printed on your purchase receipt or other proof of purchase

paperwork

Recording of these details alone will not count as proof of

purchase. A valid proof of purchase is required for requesting

service under guarantee.

Model number Serial number Purchased from Date of purchase

For service under guarantee or for product advice please call our

Contact centre

Before requesting service please check the troubleshooting guide

in the Operating Instructions booklet, as a charge may be levied

where no fault is found, and even though your product may still be

under guarantee.

After arranging service the area around the product must be

easily accessible to the Engineer, without the need for cabinets or

furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and

safe environment to carry out any repairs.

Please have your Model number and Serial number available

when you call us, as you may be required to input your serial

number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9920

Landline or mobile calls to 0333 numbers cost no more than calls

to geographic numbers 01 or 02, and are charged at the basic

rate. Calls from landlines and mobiles are included in free call

packages but please check with your telephone service provider

for exact call charges.

Republic of Ireland:

01 691 0203

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the

instructions contained within the extended guarantee agreement

document, otherwise please call us using the appropriate number

above, where service can be obtained at a charge.

Should you experience any difficulty in obtaining service please call

us on

0333 207 9920 or 01 691 0203

Send us a secure message through our online contact us form.

Please visit our website, click Contact Us and choose a product

support topic from the list of options. Complete the required details

and click send message.

Product registrations

For UK and Republic of Ireland product registrations please visit

grundig.co.uk/register.

Notes

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