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Samsung UN55AU8000BXZA User Manual
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Samsung UN55AU8000BXZA TV
User Manual - Page 24
For UN55AU8000BXZA.
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Contents
Guide
Connections
Connection Guide
Connecting an Antenna
Connecting to the Internet
Establishing a wired Internet connection
Establishing a wireless Internet connection
Checking the Internet connection status
Resetting Your Network
Turning on the TV with a mobile device
Connecting an IP control device to the TV
Allowing to connect a wireless network
Changing the name of the TV
Screen Sharing (Smart View) with your Mobile Device
Using Tap View
Enabling Tap View
Mobile Screen Viewing in Multi View
Connection Cables for External Devices
Switching between external devices connected to the TV
Editing the name and icon of an external device
Using additional functions
Connection Notes
Connection notes for HDMI
Connection notes for audio devices
Connection notes for computers
Connection notes for mobile devices
Remote Control and Peripherals
About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)
About the Samsung Smart Remote (AU8 Series)
Connecting the Samsung Smart Remote to the TV
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
Using Anynet+ (HDMI-CEC)
Connecting an external device through Anynet+ and using their menus
Read before connecting an Anynet+ (HDMI-CEC) device
Controlling the TV with a Keyboard, Mouse, or Gamepad
Connecting a USB keyboard, mouse, or gamepad
Connecting a Bluetooth keyboard, mouse, or gamepad
Using the keyboard and mouse
Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
Entering Text using the remote control's microphone and the on-screen virtual keyboard
Smart Features
Using Smart Hub
Displaying the Home Screen
Launching Smart Hub automatically
Launching the last used app automatically
Launching Samsung Business TV app automatically
Automatic casting in Multi View
Testing Smart Hub connections
Resetting Smart Hub
Using a Samsung account
Signing in to a Samsung account
Creating a new account
Managing your Samsung account
Using Ambient Mode
Ambient Mode browser screen
Applying effects to the content
Viewing detailed information about the content
Entering the TV viewing screen from Ambient Mode
Using Art Mode
Viewing images
Viewing images by time
Import images from an external storage device
Remove images from My Collection
Buying images from Art Store
Subscribing to The Art Store Membership
Setting the style of the selected image
Apply a border style and a color to an image
Setting up Art mode
Using Art mode with the SmartThings app
Precautions when using Art mode
Using PC on TV
Using Screen Sharing (Windows PC) / AirPlay (Mac)
Using Easy Connection to Screen
Connecting a Remote PC
Playing Multimedia Content on a Remote PC
Using Samsung DeX
Using Microsoft 365
Adding the Cloud Service
Using Cloud Service
Using the Apps Service
Installing an app
Launching an app
Managing installed apps
Using the e-Manual
Launching the e-Manual
Using the buttons in the e-Manual
Using the Internet
Using SmartThings
Registering a device
SmartThings screen layout
Available devices
Playing pictures/video/music
Playing multimedia content on a PC or mobile device
Playing multimedia content on a USB device
Listening to your mobile device sound through the TV speaker using Sound Mirroring
Buttons and functions available while playing multimedia content
Using Multi View
Using Bixby
Starting Bixby with voice
Starting Bixby using buttons on the Samsung Smart Remote
Learning about the Explore Bixby Screen
Read Before Using Bixby
Provisions for using Bixby
Using the Game Bar
Starting the Game Bar
Learning about the Game Bar
Setting the Super Ultra Wide Game View
Troubleshooting of the game screen and audio problems
TV Viewing
Using the Guide
Recording Programs
Using the instant and schedule recording options from the Guide screen
Using the instant and schedule recording options while watching a program
Scheduling a video recording after entering the date and time
Managing the schedule recording list
Viewing recorded programs
Setting up a schedule recording start
Setting Up Schedule Viewing
Using the schedule viewing options from the guide screen
Using the schedule viewing options while watching a program
Using schedule viewing to view programs at a specified time on a specified date
Setting the schedule Viewing Time
Using Timeshift
Buttons and functions available while recording a program or Timeshift
Using the Channel List
Editing Channels
Using a Personal Favorites List
Create a favorites list
TV-Viewing Support Functions
Changing the broadcast signal
Scanning for available channels
Using Program Rating Lock
Watching blocked / restricted programs
Enable Data Service
Configuring advanced broadcasting audio settings
Setting the functions for the service provider
Checking digital channel signal info and strength
Picture and Sound
Using Intelligent Mode
Adjusting the Picture Quality
Choosing a picture mode
Configuring advanced picture settings
Setting the Viewing Environment for External Devices
Playing games on an optimized screen
Setting the Game Mode details
Using Cable Box IP Remote
Using Input Signal Plus
Using HDMI Black Level
Changing the Picture Size and Position
Changing the picture size settings
Configuring a Sound Mode and Expert Settings
Choosing a sound mode
Configuring advanced sound settings
Using the Sound Support Functions
Selecting speakers
Listening to the TV through Bluetooth devices
Listening to the TV through a Samsung audio device that supports the Wi-Fi function
System and Support
Using the Time Functions and the Timers
Setting the clock automatically
Adjusting the clock for DST and time zone
Changing the current time
Setting the clock manually
Using the sleep timer
Turning on the TV using the on timer
Turning off the TV using the off timer
Using the Power and Energy Saving Functions
Reducing the energy consumption of the TV
Updating the TV's Software
Updating through the Internet
Updating through a USB device
Updating the TV automatically
Audio and Video Functions for the Visually or Hearing Impaired
Running the accessibility functions
Running Accessibility Shortcuts
Enabling voice guides for the visually impaired
Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
The TV screen is turned off but audio continues
Enabling audio for the audio (video) description function
White text on black background (high contrast)
Setting the screen to black and white
Inverting the screen color
Enlarging the font (for the visually impaired)
Learning about the remote control (for the visually impaired)
Learning about the TV menu
Showing captions
Splitting the caption
Selecting the caption language
Setting the digital caption related options
Listening to the TV through Bluetooth devices (for the hearing impaired)
Enlarging the sign language screen for the hearing impaired
Configuring the repeat settings for remote control buttons
App for the Visually Impaired (SeeColors App)
Using Voice Assistants on the TV
Select the Voice Assistant
Using Other Functions
Changing the menu language
Setting up a password
Setting up the Button Lock
Setting up the USB Lock
Selecting Usage or Retail Mode
Managing External Devices
Using AirPlay
Restoring the TV to the factory settings
Precautions and Notes
Before Using the Recording and Timeshift Functions
Before using the recording and schedule recording functions
Before using the timeshift function
Read Before Using Apps
Read Before Using the Internet Function
Read before setting up a wireless Internet connection
Precautions for wireless Internet
Wireless security protocols
Read Before Playing Photo, Video, or Music Files
Limitations to the use of photo, video, and music files
Supported subtitles
Subtitle formats
Video formats with subtitles
Supported image formats and resolutions
Supported music formats and codecs
Supported video codecs (QLED TV except for Q6*A and Q5*A Series/The Frame)
Other restrictions
Video decoders
Audio decoders
Supported video codecs (Q6*A/AU9 Series)
Supported video codecs (32Q6*A model and AU8/AU7/TU7/BEA Series)
Other restrictions
Video decoders
Audio decoders
Supported video codecs (Q5*A Series)
Other restrictions
Video decoders
Audio decoders
Supported video codecs (QN7**A series or higher)
Other restrictions
Video decoders
Audio decoders
Read After Installing the TV
Picture sizes and input signals
Installing an anti-theft lock
Supported Resolutions for UHD Input Signals
If Input Signal Plus is set to Off
If Input Signal Plus is set to On
Resolutions for Input Signals supported by 8K models (QN7**A series or higher)
If Input Signal Plus is set to Off
If Input Signal Plus is set to On
Supported Resolutions for FreeSync (VRR)
Supported Resolutions for Wide Screen
Read Before Connecting a Computer (Supported Resolutions)
IBM
MAC
VESA DMT
VESA CVT
CTA-861
Supported Resolutions for Video Signals
CTA-861
VESA CVT
Read Before Using Bluetooth Devices
Restrictions on using Bluetooth
Blocking programs based on their TV Rating
Blocking movies based on their Motion Picture Association of America (MPAA) rating
Blocking programs based on their Canadian English Rating
Blocking programs based on their Canadian French Rating
Blocking Programs based on their Downloadable U.S. Rating
Licenses
Troubleshooting
Picture Issues
Testing the picture
Sound and Noise Issues
Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Assistant Issues
Other issues
Diagnosing TV operational issues
Getting Support
Getting support through Remote Management
Finding the contact information for service
Requesting service
FAQ
The TV Screen does not Display Properly
When the TV screen does not display properly
The TV does not Turn On
When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the Sound Bar
When the TV does not connect with an external device properly
Internet Access is not Available
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
When no sound comes out of the TV, or the sound is breaking up
The Remote Control does not Work
When the remote control does not work
Updating the Software
Updating to the latest TV software
Accessibility Guidance
Learn the Menu Screen
Using the Remote control
Orientation of the Samsung Smart Remote or Remote Control
Description of the Samsung Smart Remote or Remote Control
Using the Accessibility Menu
Running the Accessibility Shortcuts menu
Running the Accessibility menu functions using the General menu
Running the Accessibility menu functions using Bixby
Learning about the Accessibility menu functions
Using the TV with Voice Guide on
Changing channel
Using on-screen number entry via the Samsung Smart Remote or Remote Control
Changing volume
Using program information
Using the guide
To view a program on now
Other options in the guide
Using Schedule Viewing
Setting up a schedule viewing
Cancelling a scheduled viewing
Using the Channel List
Recording
Using the instant and schedule recording options from the guide screen:
Recording the program you are watching
Scheduling recording from the program info window
Changing the recording time
Viewing recorded programs
Deleting a recorded program
Using Smart Hub
Smart Hub
Using the Smart Hub Home Screen
Launching the e-Manual
Using Bixby
Running Bixby
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Contents
Table of Contents
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About the Samsung Smart Remote (AU8 Series)
Learn about the buttons on the Samsung Smart Remote.
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File type: PDF
File name: 30404435_un55au8000bxza.pdf
File size: 9.69 MB
File Language: English
Pages: 246
Author: Samsung
File created: 2021-06-08
Published: 2021-10-05
Updated: 2023-05-22
Verified by
Shany D'Amore
on 2023-05-22
Download File
Table of Contents
×
Contents
2
Guide
5
Connections
5
Connection Guide
5
Connecting an Antenna
6
Connecting to the Internet
7
Establishing a wired Internet connection
7
Establishing a wireless Internet connection
8
Checking the Internet connection status
9
Resetting Your Network
9
Turning on the TV with a mobile device
10
Connecting an IP control device to the TV
10
Allowing to connect a wireless network
10
Changing the name of the TV
10
Screen Sharing (Smart View) with your Mobile Device
11
Using Tap View
12
Enabling Tap View
13
Mobile Screen Viewing in Multi View
13
Connection Cables for External Devices
14
Switching between external devices connected to the TV
16
Editing the name and icon of an external device
16
Using additional functions
17
Connection Notes
18
Connection notes for HDMI
18
Connection notes for audio devices
19
Connection notes for computers
19
Connection notes for mobile devices
20
Remote Control and Peripherals
21
About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)
21
About the Samsung Smart Remote (AU8 Series)
24
Connecting the Samsung Smart Remote to the TV
27
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
28
Using Anynet+ (HDMI-CEC)
29
Connecting an external device through Anynet+ and using their menus
29
Read before connecting an Anynet+ (HDMI-CEC) device
29
Controlling the TV with a Keyboard, Mouse, or Gamepad
30
Connecting a USB keyboard, mouse, or gamepad
30
Connecting a Bluetooth keyboard, mouse, or gamepad
30
Using the keyboard and mouse
31
Setting up the input devices
32
Entering Text using the On-Screen Virtual Keyboard
32
Entering Text using the remote control's microphone and the on-screen virtual keyboard
33
Smart Features
34
Using Smart Hub
34
Displaying the Home Screen
35
Launching Smart Hub automatically
41
Launching the last used app automatically
41
Launching Samsung Business TV app automatically
41
Automatic casting in Multi View
42
Testing Smart Hub connections
42
Resetting Smart Hub
42
Using a Samsung account
43
Signing in to a Samsung account
43
Creating a new account
43
Managing your Samsung account
44
Using Ambient Mode
45
Ambient Mode browser screen
45
Applying effects to the content
49
Viewing detailed information about the content
50
Entering the TV viewing screen from Ambient Mode
50
Using Art Mode
51
Viewing images
52
Viewing images by time
53
Import images from an external storage device
53
Remove images from My Collection
54
Buying images from Art Store
54
Subscribing to The Art Store Membership
54
Setting the style of the selected image
55
Apply a border style and a color to an image
56
Setting up Art mode
56
Using Art mode with the SmartThings app
57
Precautions when using Art mode
58
Using PC on TV
59
Using Screen Sharing (Windows PC) / AirPlay (Mac)
59
Using Easy Connection to Screen
59
Connecting a Remote PC
60
Playing Multimedia Content on a Remote PC
62
Using Samsung DeX
63
Using Microsoft 365
63
Adding the Cloud Service
63
Using Cloud Service
64
Using the Apps Service
65
Installing an app
66
Launching an app
66
Managing installed apps
67
Using the e-Manual
69
Launching the e-Manual
69
Using the buttons in the e-Manual
69
Using the Internet
71
Using SmartThings
72
Registering a device
72
SmartThings screen layout
73
Available devices
74
Playing pictures/video/music
75
Playing multimedia content on a PC or mobile device
76
Playing multimedia content on a USB device
76
Listening to your mobile device sound through the TV speaker using Sound Mirroring
77
Buttons and functions available while playing multimedia content
77
Using Multi View
81
Using Bixby
83
Starting Bixby with voice
83
Starting Bixby using buttons on the Samsung Smart Remote
84
Learning about the Explore Bixby Screen
85
Read Before Using Bixby
87
Provisions for using Bixby
87
Using the Game Bar
88
Starting the Game Bar
88
Learning about the Game Bar
88
Setting the Super Ultra Wide Game View
90
Troubleshooting of the game screen and audio problems
90
TV Viewing
91
Using the Guide
91
Recording Programs
94
Using the instant and schedule recording options from the Guide screen
94
Using the instant and schedule recording options while watching a program
94
Scheduling a video recording after entering the date and time
95
Managing the schedule recording list
95
Viewing recorded programs
95
Setting up a schedule recording start
96
Setting Up Schedule Viewing
96
Using the schedule viewing options from the guide screen
96
Using the schedule viewing options while watching a program
96
Using schedule viewing to view programs at a specified time on a specified date
97
Setting the schedule Viewing Time
97
Using Timeshift
98
Buttons and functions available while recording a program or Timeshift
98
Using the Channel List
100
Editing Channels
101
Using a Personal Favorites List
102
Create a favorites list
102
TV-Viewing Support Functions
103
Changing the broadcast signal
103
Scanning for available channels
103
Using Program Rating Lock
103
Watching blocked / restricted programs
104
Enable Data Service
104
Configuring advanced broadcasting audio settings
105
Setting the functions for the service provider
105
Checking digital channel signal info and strength
105
Picture and Sound
106
Using Intelligent Mode
106
Adjusting the Picture Quality
108
Choosing a picture mode
108
Configuring advanced picture settings
109
Setting the Viewing Environment for External Devices
110
Playing games on an optimized screen
110
Setting the Game Mode details
111
Using Cable Box IP Remote
111
Using Input Signal Plus
112
Using HDMI Black Level
112
Changing the Picture Size and Position
113
Changing the picture size settings
113
Configuring a Sound Mode and Expert Settings
114
Choosing a sound mode
114
Configuring advanced sound settings
114
Using the Sound Support Functions
116
Selecting speakers
116
Listening to the TV through Bluetooth devices
116
Listening to the TV through a Samsung audio device that supports the Wi-Fi function
117
System and Support
118
Using the Time Functions and the Timers
118
Setting the clock automatically
118
Adjusting the clock for DST and time zone
119
Changing the current time
119
Setting the clock manually
120
Using the sleep timer
120
Turning on the TV using the on timer
120
Turning off the TV using the off timer
120
Using the Power and Energy Saving Functions
121
Reducing the energy consumption of the TV
121
Updating the TV's Software
122
Updating through the Internet
122
Updating through a USB device
122
Updating the TV automatically
122
Audio and Video Functions for the Visually or Hearing Impaired
123
Running the accessibility functions
123
Running Accessibility Shortcuts
123
Enabling voice guides for the visually impaired
123
Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
124
The TV screen is turned off but audio continues
124
Enabling audio for the audio (video) description function
124
White text on black background (high contrast)
125
Setting the screen to black and white
125
Inverting the screen color
125
Enlarging the font (for the visually impaired)
126
Learning about the remote control (for the visually impaired)
126
Learning about the TV menu
126
Showing captions
127
Splitting the caption
127
Selecting the caption language
127
Setting the digital caption related options
127
Listening to the TV through Bluetooth devices (for the hearing impaired)
128
Enlarging the sign language screen for the hearing impaired
128
Configuring the repeat settings for remote control buttons
128
App for the Visually Impaired (SeeColors App)
128
Using Voice Assistants on the TV
129
Select the Voice Assistant
129
Using Other Functions
130
Changing the menu language
130
Setting up a password
130
Setting up the Button Lock
130
Setting up the USB Lock
130
Selecting Usage or Retail Mode
130
Managing External Devices
131
Using AirPlay
131
Restoring the TV to the factory settings
131
Precautions and Notes
132
Before Using the Recording and Timeshift Functions
132
Before using the recording and schedule recording functions
132
Before using the timeshift function
133
Read Before Using Apps
134
Read Before Using the Internet Function
135
Read before setting up a wireless Internet connection
136
Precautions for wireless Internet
136
Wireless security protocols
136
Read Before Playing Photo, Video, or Music Files
137
Limitations to the use of photo, video, and music files
137
Supported subtitles
138
Subtitle formats
138
Video formats with subtitles
138
Supported image formats and resolutions
139
Supported music formats and codecs
139
Supported video codecs (QLED TV except for Q6*A and Q5*A Series/The Frame)
140
Other restrictions
141
Video decoders
141
Audio decoders
141
Supported video codecs (Q6*A/AU9 Series)
142
Supported video codecs (32Q6*A model and AU8/AU7/TU7/BEA Series)
143
Other restrictions
144
Video decoders
144
Audio decoders
144
Supported video codecs (Q5*A Series)
145
Other restrictions
146
Video decoders
146
Audio decoders
146
Supported video codecs (QN7**A series or higher)
147
Other restrictions
148
Video decoders
148
Audio decoders
148
Read After Installing the TV
149
Picture sizes and input signals
149
Installing an anti-theft lock
149
Supported Resolutions for UHD Input Signals
150
If Input Signal Plus is set to Off
150
If Input Signal Plus is set to On
150
Resolutions for Input Signals supported by 8K models (QN7**A series or higher)
151
If Input Signal Plus is set to Off
151
If Input Signal Plus is set to On
151
Supported Resolutions for FreeSync (VRR)
152
Supported Resolutions for Wide Screen
153
Read Before Connecting a Computer (Supported Resolutions)
154
IBM
154
MAC
154
VESA DMT
155
VESA CVT
156
CTA-861
156
Supported Resolutions for Video Signals
157
CTA-861
157
VESA CVT
158
Read Before Using Bluetooth Devices
159
Restrictions on using Bluetooth
159
Blocking programs based on their TV Rating
160
Blocking movies based on their Motion Picture Association of America (MPAA) rating
161
Blocking programs based on their Canadian English Rating
161
Blocking programs based on their Canadian French Rating
162
Blocking Programs based on their Downloadable U.S. Rating
162
Licenses
163
Troubleshooting
164
Picture Issues
164
Testing the picture
164
Sound and Noise Issues
170
Testing the sound
170
Channel and Broadcast Issues
173
External Device Connectivity Issues
174
Network Issues
176
Anynet+ (HDMI-CEC) Issues
177
Remote Control Issues
179
Recording Issues
180
Apps
181
Media Files
181
Voice Assistant Issues
182
Other issues
184
Diagnosing TV operational issues
186
Getting Support
187
Getting support through Remote Management
187
Finding the contact information for service
187
Requesting service
187
FAQ
188
The TV Screen does not Display Properly
188
When the TV screen does not display properly
188
The TV does not Turn On
193
When your TV does not turn on
193
The Picture is Distorted, or No Sound Comes Out of the Sound Bar
199
When the TV does not connect with an external device properly
199
Internet Access is not Available
203
When the TV can't connect to the Internet
203
There is No Sound or the Speakers are Making an Odd Sound
208
When no sound comes out of the TV, or the sound is breaking up
208
The Remote Control does not Work
214
When the remote control does not work
214
Updating the Software
218
Updating to the latest TV software
218
Accessibility Guidance
224
Learn the Menu Screen
224
Using the Remote control
224
Orientation of the Samsung Smart Remote or Remote Control
224
Description of the Samsung Smart Remote or Remote Control
224
Using the Accessibility Menu
226
Running the Accessibility Shortcuts menu
226
Running the Accessibility menu functions using the General menu
226
Running the Accessibility menu functions using Bixby
227
Learning about the Accessibility menu functions
228
Using the TV with Voice Guide on
231
Changing channel
231
Using on-screen number entry via the Samsung Smart Remote or Remote Control
231
Changing volume
232
Using program information
232
Using the guide
233
To view a program on now
234
Other options in the guide
234
Using Schedule Viewing
236
Setting up a schedule viewing
236
Cancelling a scheduled viewing
236
Using the Channel List
237
Recording
238
Using the instant and schedule recording options from the guide screen:
238
Recording the program you are watching
239
Scheduling recording from the program info window
239
Changing the recording time
239
Viewing recorded programs
240
Deleting a recorded program
240
Using Smart Hub
241
Smart Hub
241
Using the Smart Hub Home Screen
242
Launching the e-Manual
245
Using Bixby
246
Running Bixby
246
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