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Manage Your Subscription Plan
4. Click or tap Change Subscription.
The Subscription Plan page displays.
5. To change to a Premier or Elite plan, click or tap SELECT.
6. Follow the onscreen instructions to change your subscription.
After your payment is processed, your service level information is updated on
the Subscription page.
Start or Stop a Continuos Video Recording Plan
Continuous video recording, or CVR, is an optional feature available on Arlo Q
cameras. CVR records all the action 24/7 so that you can rewind any camera to any
minute of any day and catch anything that you missed.
¾ To start or stop a CVR subscription plan:
1. Tap the Arlo icon
on your mobile device.
If you are using a computer, enter arlo.netgear.com in the address bar of a
browser.
The Cameras page displays.
2. Click or tap Settings.
The Settings page displays.
3. Under Account, click or tap Subscription.
The Subscription page displays.
4. Click or tap Change Subscription.
The Subscription Plan page displays.
5. Click or tap No changes? Continue.
The Continuous Video Recording (CVR) plan page displays.
6. Follow the onscreen instructions.
An email message is sent to you to confirm the service level update, the
eective date, and any prorated refund amount for any unused portion of the
current term.
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