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6. System reports
Report Cause Solution
Fill system Rell pipe system ➔ Press rotary control
Filter possible defect ➔ Remove or replace lter
(see 5.8.)
Fill water Water tank is empty ➔ Fill water tank
Water tank not inserted or
inserted incorrectly
➔ Reinsert water tank
correctly (see 2.3.)
Fill beans No beans ➔ Fill beans
(see 2.3.)
Beans stick ➔ Stir beans with a spoon
➔ Clean bean container with
a cloth
Note: The display „FILL BEANS” only goes out after the next cup of coffee!
Empty trays Drip tray and/or used coffee
container full or contacts damp
➔ Empty drip tray and/or used
coffee container, clean and
dry contacts
No trays No drip tray with used coffee
container or incorrectly in-
serted or contacts are damp
➔ Reinsert drip tray with used
coffee container
➔ Clean and dry contacts
Cleaning necessary System cleaning necessary ➔ Clean system (see 5.4.)
Descaling necessary System descaling necessary ➔ Descale system (see 5.5.)
Change lter Filter exhausted ➔ Change lter (see 5.8.)
Brew unit missing Brew unit tted incorrectly ➔ Fit brew unit correctly und
snap into place (see 5.7.)
7. Problem solving
Fault Cause Solution
No hot water or steam Blocked frother (g. 11) ➔ Dismantle and thoroughly
clean frother (g. 11)
Not enough milk froth or liquid
froth
System may be calcied ➔ Please run a high dosage of
descaler (see 5.5.)
Unsuitable milk ➔ Use cold milk
Blocked frother (g. 11) ➔ Dismantle and thoroughly
clean frother (g. 11)
Coffee only drips System may be calcied ➔ Please run a high dosage of
descaler (see 5.5.)
Coffee is too nely ground ➔ Set the grinder on a coarser
setting (see 4.6.)
Coffee powder too ne ➔ Change to coarser coffee
powder
No “crema” on the coffee System may be calcied ➔ Please run a high dosage of
descaler (see 5.5.)
Unsuitable coffee beans ➔ Change coffee beans
Beans may be too old ➔ Change to fresh beans
Loud noise from coffee grinder Grinding coarseness not
adjusted to beans
➔ Optimize grinding
coarseness
Foreign matter in grinder, e.g.
small stones
➔ Call service hotline, ground
coffee can still be made
The display shows error 8
Service Tel
Incorrectly tted brew unit ➔ Dismantle brew unit and
clean (see 5.7.)
If you are unable to correct a fault / system message yourself, call the national service hotline – please
consult the notes in the accompanying guarantee and customer service information booklet.
Caution: If the display reads „Error / Service-Tel.“, note the code. Switch off and unplug the machine.
Call the national service hotline.
8. Replacement parts/Accessories
Fresh water lters NIRF 700:
New fresh water lters are available from well-stocked local dealers or directly from us.
Cleaning tabs NIRT 701:
New cleaning tabs are available from well-stocked local dealers or directly from us.
Descaling agent NIRK 703:
New descaling agents are available from well-stocked local dealers or directly from us.
Special milk residue cleaner NICC 705:
Special milk residue cleaner is available from well-stocked local dealers or directly from us.
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6. System reports 7. Problem solving / 8. Replacement parts/Accessories
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