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7
Satisfaction Guaranteed or Your Money Back!
Try your Oral-B brush for 60 days, starting from the day of
purchase. If you are not 100% satisfied, receive a full refund via a
pre-paid card. No questions asked. For a full refund, please return
your product along with your name, address, contact phone
number and the original cash register receipt indicating purchase
price and date to the address below.
U.S. only:
Oral-B 60 Day Satisfaction Guarantee
4608 Appliance Drive
Suite 2
Belcamp, MD 21017
Canada only:
Attention: 60-Day Challenge
Braun MBG
PO Box 12060
Saint John, NB
E2L 5E7
Your Oral-B toothbrush must be returned in its original packaging
and be postmarked no later than 60 days after the date of
purchase. Please allow 6–8 weeks for handling. The shipment cost
to return the product is the responsibility of the consumer.
Sorry: No refunds will be made for any Oral-B product damaged by
accident, neglect, unreasonable use or lost in the post.
Terms and conditions apply. For further details please contact our
customer service.
Warranty replacement brush heads
Oral-B warranty will be voided if electric rechargeable handle
damage is found to be attributed to the use of non-Oral-B
replacement brush heads.
Oral-B does not recommend the use of non Oral-B replacement
brush heads.
• Oral-B has no control over the quality of non-Oral-B replace-
ment brush heads. Therefore, we cannot ensure the cleaning
performance of non-Oral-B replacement brush heads, as
communicated with the electric rechargeable handle at time of
initial purchase.
• Oral-B cannot ensure a good fit of non-Oral-B replacement brush
heads.
• Oral-B cannot predict the long-term effect of non-Oral-B replace-
ment brush heads on handle wear.
All Oral-B replacement brush heads carry the Oral-B logo and meet
Oral-B’s high quality standards. Oral-B does not sell replacement
brush heads or handle parts under any other brand name.
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