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3
Charge LED Indicator Light
Charge LED: USB cable not connected
Color/Status HP Sprocket Condition Description
Green Fully Charged Device is fully charged, 90-100%
Amber Medium Charge Device charge is between 16-89%
Blinking Red Low Charge Device has a low battery and will need to be
charged soon (4-15%).
Charge LED: USB cable connected
Green Fully Charged Device is fully charged.
Amber Medium Charge Device charge is 16-99%
Red Low and Critically Low
Charge
Device has a low battery and is charging.
If the USB cable is not connected and your printer battery is critically low (1-3% charged), the Status LED
won't be able to print and the printer will become nonresponsive. The Charge LED will continue to blink red. Charge the printer as
soon as possible.
Status LED Indicator Light
The color of the Status LED Indicator Light can be personalized in the sprocket app. The default color is Light blue,
indicated in this table.
Color/Status HP Sprocket Condition Description
battery is completely drained. If the battery is Critically
Low or drained, you cannot print.
Light blue (default)
(Or owner's personal
color)
Idle Printer is idle. The color of this LED can be personalized in
the sprocket app.
Light blue (default),
Blinking
(Or owner's personal
color)
Sprocket is printing from the
Owner's mobile device times when a print job is sent from an Owner's mobile
device. While printing, the LED will slowly pulse white/
personal color.
Personal or Assigned
Guest Color
Purple, Pink. Color set in
the sprocket app)
Sprocket is printing from a
Guest mobile device times when a print job is sent by a particular user. While
printing, the LED will slowly pulse the owner/guest's color.
Owner/Guest color,
Blinking slowly or solid
Sprocket is overheated The printer will pause printing until temperature returns
to normal and resume automatically.
Red, Blinking slowly Printer Error State Printer might be out of paper. Check the Charge LED light
for power bank status. Resolve the error to continue
printing.
Solid Red Printer Error State The battery is low. Charge the printer.
Red, Blinking fast Printer Error State The printer might have a paper jam or is in an
unrecoverable state. Complete a hardware reset to
resolve.
Alternating colors,
Sparkling
Firmware Update
sprocket app or unplug from power during the update.
Lighting and Troubleshooting
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