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33
roubleshooting guide
Symptom Possible Cause Solution
Water in the washer
does not drain or
drains slowly.
Washer does not
start
Washer will not spin
Door does not open
Display stuck on
6min left during a
Drying mode.
Washer pauses for
longer intervals than
normal during
tumbling.
• Drain hose is kinked or
clogged.
• The drain filter is clogged.
• Electrical power cord may not
be plugged in or connection
may be loose.
• House fuse blown, circuit
breaker tripped,or a power
outage has occurred.
• Water supply tap is not turned
on.
❋ Check that the door is firmly
shut.
• Water may still be in the
washer. the water must be
drained before spinning can
commence.
This washing machine checks
the condition of the clothes at
6min left to evaluate if they are
dried or not. If the clothes are
not dried, the washing machine
will further dry for 10 min. The
6min display will then continue
to count down after 10 min.
The bowl will tumble for 3
seconds and then pause for 50
seconds repeatedly for part of
the wash cycle. This is normal
during the Hand Wash & Wool
cycles.
Clean and straighten the drain
hose.
Clean the drain filter.
Make sure plug fits tightly in wall
outlet. Try another electrical
outlet that is known to be working.
Reset circuit breaker or replace
fuse. Do not increase fuse
capacity.
If problem is a circuit overload,
have it corrected by a qualified
electrician.
Turn on water supply tap.
Close the door and press the
Start/Pause button. After pressing
the Start/Pause button, it may
takea few moments before the
clothes washer begins to spin.
The door must lock before spin
can be achieved.
Once started, the door can not be
opened for safety reasons.
Wait up to 3 minutes before
opening the door to give the
electric locking mechanism time
to release.
Check the weight of clothes.
The weight of the clothes should
be less then 7.5 kg.
This action allows the more
delicate clothes to soak which
assists in stain removal.
T
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