Loading ...
Loading ...
Loading ...
32
roubleshooting guide
❋ This washing machine is equipped with automatic safety functions which detects and
diagnoses certain faults at an early stage and reacts appropriately.
When the machine does not function properly or does not function at all, check the
following points before you contact your service provider.
Symptom Possible Cause Solution
Rattling and
clanking noise
Thumping sound
Vibrating noise
Water leaks.
Over sudsing
Water does not enter
washer or it enters
slowly
• Foreign objects such as coins or
safety pins maybe in drum or
pump.
• Heavy wash loads may produce
a thumping sound. This is usually
normal.
• Have all the transit bolts and
packing been removed?
• Are all the feet resting firmly on
the ground?
• Fill hoses or drain hose are loose
at tap or washer.
• House drain pipes are clogged.
• There is something between
the door gasket and the glass.
• Too much detergent or wrong
type detergent.
• Water supply is not adequate in
area.
• Water supply tap is not
completely open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) is
clogged. Refer to page 28
Stop washer and check drum
and drain filter.
If noise continues after washer
is restarted, call your authorised
service centre.
If sound continues, washer is
probably out of balance. Pause the
washer and redistribute wash load
then resume the spin by pressing the
START/PAUSE button again.
Remove transit bolts if not removed
during installation. Refer to Installation
guide for removing transit bolts.
Wash load may be unevenly
distributed in drum. Pause the washer
and rearrange wash load and then
resume the spin by pressing the
START/PAUSE again.
Check and tighten hose connections.
Unclog drain pipe. Contact plumber
if necessary.
Clean the gasket and
the glass with the towel.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks, and vibration during spin.
Check another tap in the house.
Fully open tap.
Straighten hose.
Check the filter of the inlet hose.
Refer to page 28.
T
Loading ...
Loading ...
Loading ...