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-- 21 -
Review this table to find do-it-yourself solutions for minor performance problems. Any service
needed, other than maintenance described in this Use & Care Guide, should be performed by
a qualified service agent.
TROUBLESHOOTING
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner. Fail-
ure to do so could result in electrical shock or personal injury.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Vacuum cleaner
won’t run.
Poor job of dirt
pick-up.
Vacuum cleaner
picks up moveable
rugs or pushes too
hard.
Brushroll does
not turn.
Unplugged at wall outlet.
Tripped circuit breaker or blown fuse.
Thermal protector tripped.
Defective wall outlet.
Full or clogged dust bag.
Worn brushroll .
Clogged hose.
Hole in hose.
Hose not inserted fully.
Motor protection system activated.
Dirty filters.
Clean-out port not closed.
Clogged nozzle or bag holder.
Wrong pile height setting.
Plug in firmly, select the desired setting
on the touch control.
Reset circuit breaker or replace fuse.
Allow vacuum cleaner to cool 50
minutes (page 13).
Check with a good appliance or lamp.
Have outlet properly serviced.
Wrong pile height setting.
Handle in full upright position.
Brushroll overload protector tripped.
Move handle from upright position.
Reset brushroll overload protector
(page 14).
Adjust setting (page 10).
Change bag (page 16).
Adjust setting (page 10).
Replace brushroll.
Check for clogs (pages 19-20).
Replace hose.
Insert hose fully.
Clean or change motor safety filter and
exhaust filter (pages 17-18).
Close clean-out port (page 20).
Check for clogs (pages 19-20).
Check REMOVING CLOGS.
(pages 19-20).
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