
© 2021 by Snow Joe
®
, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
A Division of Snow Joe
®
, LLC
OPERATOR’S MANUAL
Model 24V-X2-CS16-CT-RM
Form No. SJ-24V-X2-CS16-CT-RM-880E-M-V1
R
CORDLESS CHAIN SAW – TOOL ONLY
48-VOLT MAX* | 16-INCH
1

© 2021 by Snow Joe
®
, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
A Division of Snow Joe
®
, LLC
OPERATOR’S MANUAL
Model 24V-X2-CS16-CT-RM
Form No. SJ-24V-X2-CS16-CT-RM-880E-M-V1
R
CORDLESS CHAIN SAW – TOOL ONLY
48-VOLT MAX* | 16-INCH
2
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Read all safety warnings and all instructions. Failure to follow
the warnings and instructions may result in electric shock, re
and/or serious injury. Save all warnings and instructions for
future reference.
mDANGER! This indicates a hazardous situation, which,
if not followed, will result in serious injury or death.
mWARNING! This indicates a hazardous situation, which,
if not avoided, could result in serious injury or death.
mCAUTION! This indicates a hazardous situation, which,
if not avoided, could result in minor or moderate injury.
Intended Use
This cordless chain saw was designed and manufactured for
trimming and pruning tree limbs and branches and for cutting
smaller logs up to recommended 14.5 inch (36.8 cm), not to
exceed a max. cut of 15.5 in. (39.4 cm) in diameter depending
on type of wood. All of the wooden objects intended to be cut
with this chain saw should be no thicker than the guide bar's
maximum cutting capabilities.
Improper Use
Any other use diering from the above mentioned applications
poses a serious hazard to the user and may damage both the
tool and your personal property. Examples of improper use
include, but are not limited to:
• Trimming hedges;
• Carving;
• Sectioning pallets, crates, and various packing materials;
• Sectioning furniture or other materials with nails, screws, or
other metal components;
• Butchering meat;
• Using the machine to lift, move, or split objects;
• Using the machine while fastened to xed supports.
Improper use of the machine will invalidate the warranty,
relieve the manufacturer from all liabilities. The user will
consequently be liable for all and any damage or injury to
himself/herself or others.
General Safety
mWARNING! When using cordless yard tools, basic
safety precautions should always be followed to reduce the
risk of re, electric shock, and personal injury, including
the following:
Work Area Safety
1. Keep work area clean and well lit – Cluttered or dark
areas invite accidents.
2. Do not operate power tools in explosive atmospheres,
such as in the presence of ammable liquids, gases
or dust – Power tools create sparks which may ignite the
dust or fumes.
3. Keep children and bystanders away while operating a
power tool – Distractions can cause you to lose control.
Electric Safety
1. Power tool plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
earthed (grounded) power tools. Unmodied plugs and
matching outlets will reduce risk of electric shock.
2. Avoid body contact with earthed or grounded
surfaces, such as pipes, radiators, ranges and
refrigerators – There is an increased risk of electric shock
if your body is earthed or grounded.
3. Do not expose power tools to rain or wet conditions
– Water entering a power tool will increase the risk of
electric shock.
4. Do not abuse the cord. Never use the cord for
carrying, pulling or unplugging the power tool. Keep
cord away from heat, oil, sharp edges or moving parts.
Damaged or entangled cords increase the risk of electric
shock.
5. When operating a power tool outdoors, use an
extension cord suitable for outdoor use. Use of a cord
suitable for outdoor use reduces the risk of electric shock.
6. If operating a power tool in a damp location is
unavoidable, use a residual current device (RCD)
protected supply. Use of an RCD reduces the risk of
electric shock.

3
Personal Safety
1. Stay alert, watch what you are doing and use common
sense when operating a power tool. Do not use a
power tool while you are tired or under the inuence
of drugs, alcohol or medication – A moment of
inattention while operating power tools may result in
serious personal injury.
2. Use personal protective equipment. Always wear
eye protection – Protective equipment such as dust
mask, non-skid safety shoes, hard hat, or hearing
protection used for appropriate conditions will
reduce personal injuries.
3. Prevent unintentional starting. Ensure the switch is
in the o-position before connecting battery packs,
picking up or carrying the tool – Carrying power tools
with your nger on the switch or energising power tools
that have the switch on invites accidents.
4. Remove any adjusting key or wrench before
turning the power tool on – A wrench or a key left
attached to a rotating part of the power tool may result
in personal injury.
5. Do not overreach. Keep proper footing and balance at
all times – This enables better control of the power tool in
unexpected situations.
6. Dress properly. Do not wear loose clothing or
jewellery. Keep your hair, clothing and gloves away
from moving parts – Loose clothes, jewellery or long hair
can be caught in moving parts.
7. If devices are provided for the connection of dust
extraction and collection facilities, ensure these are
connected and properly used – Use of dust collection
can reduce dust-related hazards.
Power Tool Use and Care
1. Do not force the power tool. Use the correct
power tool for your application – The correct power
tool will do the job better and safer at the rate for which
it was designed.
2. Do not use the power tool if the switch does not turn
it on and o – Any power tool that cannot be controlled
with the switch is dangerous and must be repaired.
3. Disconnect the battery packs from the power
tool before making any adjustments, changing
accessories, or storing power tools – Such
preventive safety measures reduce the risk of starting
the power tool accidentally.
4. Store idle power tools out of the reach of children and
do not allow persons unfamiliar with the power tool or
these instructions to operate the power tool – Power
tools are dangerous in the hands of untrained users.
5. Maintain power tools. Check for misalignment or
binding of moving parts, breakage of parts and any
other condition that may aect the power tool’s
operation. If damaged, have the power tool repaired
before use – Many accidents are caused by poorly
maintained power tools.
6. Keep cutting tools sharp and clean – Properly
maintained cutting tools with sharp cutting edges are less
likely to bind and are easier to control.
7. Use the power tool, accessories etc. in accordance
with these instructions, taking into account the
working conditions and the work to be performed –
Use of the power tool for operations dierent from those
intended could result in a hazardous situation.
Battery tool use and care
1. Recharge only with the charger specied by the
manufacturer – A charger that is suitable for one type
of battery pack may create a risk of re when used with
another battery pack.
2. Use power tools only with specically designated
battery packs – Use of any other battery packs may
create a risk of injury and re.
3. When battery packs are not in use, keep them away
from other metal objects, like paper clips, coins, keys,
nails, screws or other small metal objects, that can
make a connection from one terminal to another –
Shorting the battery terminals together may cause burns
or a re.
4. Under abusive conditions, liquid may be ejected from
the battery; avoid contact. If contact accidentally
occurs, ush with water. If liquid contacts eyes,
additionally seek medical help – Liquid ejected from the
battery may cause irritation or burns.
Service
Have your power tool serviced by a qualied repair person
using only identical replacement parts. This will ensure that
the safety of the power tool is maintained
Chain Saw Safety Warnings
• Keep guards in place. Protective guards should be
checked periodically to ensure they are properly tted and
in correct working order.
• Do not grasp the exposed cutting blade or cutting edges
when picking up or holding the saw. Be sure to encase the
cutting bar in its protective sheath when not in use.
• Keep all parts of the body away from the saw chain
when the chain saw is operating. Before you start the
chain saw, make sure the saw chain is not contacting
anything. A moment of inattention while operating the
chain saw may cause entanglement of your clothing or
body with the saw chain.
• Always hold the chain saw with your right hand on
the rear handle and your left hand on the front handle.
Holding the chain saw with a reversed hand conguration
increases the risk of personal injury and should never be
done.

4
• Hold the power tool by insulated gripping surfaces
only, because the saw chain may contact hidden
wiring. Saw chains contacting a "live" wire may make
exposed metal part of the power tool "live" and give the
operator a electric shock.
• Wear safety glasses and hearing protection. Further
protective equipment for head, hands, legs and feet is
recommended. Adequate protective clothing will reduce
personal injury by ying debris or accidental contact with
the saw chain.
• Do not operate the chain saw in a tree. Operation of a
chain saw while up in a tree may result in personal injury.
• Always keep proper footing and operate the chain
saw only when standing on a xed, secured and level
surface. Slippery or unstable surfaces such as ladders
may cause a loss of balance or control of the chain saw.
• When cutting a limb that is under tension, be cautious
of spring back. When the tension in the wood bers is
released, the spring-loaded limb may strike the operator
and/or throw the chain saw out of control.
• Use extreme caution when cutting brush and saplings.
The slender material may catch the saw chain and be
whipped toward you or pull you o balance.
• Carry the chain saw by the front handle with the
chain saw switched o and away from your body.
When transporting or storing the chain saw, always
t the guide bar cover. Proper handling of the chain saw
will reduce the likelihood of accidental contact with the
moving saw chain.
• Follow instructions for lubricating, chain tensioning
and changing accessories. An improperly tensioned or
poorly lubricated chain may either break or increase the
chance for kickback.
• Keep handles dry, clean and free from oil and grease.
Greasy, oily handles are slippery and can cause loss
of control.
• Cut wood only. Do not use the chain saw for any other
purpose. For example, do not use the chain saw to
cut plastic, masonry or non-wood building materials.
Using the chain saw in these incorrect ways could result in
serious damage to you and your tool.
Causes and operator prevention of
kickback
Kickback may occur when the nose or tip of the guide bar
touches an object, or when the wood closes in and pinches
the saw chain in the cut.
Tip contact in some cases may cause a sudden reverse
reaction, kicking the guide bar up and back towards the
operator.
Pinching the saw chain along the top of the guide bar may
push the guide bar rapidly back towards the operator.
Either of these reactions may cause you to lose control of the
saw which could result in serious personal injury. Do not rely
exclusively upon the safety devices built into your saw. As a
chain saw user, you should take several steps to keep your
cutting jobs free from accident or injury.
Kickback is the result of tool misuse and/or incorrect operating
procedures or conditions and can be avoided by taking proper
precautions as given below:
• Maintain a rm grip (right hand on the rear handle and
left hand on the front handle with thumbs and ngers
encircling the respective handles) and position your
body and arms to allow you to resist kickback forces.
Kickback forces can be controlled by the operator if
proper precautions are taken. Do not let go of the
chain saw.
• Do not overreach and do not cut above shoulder
height. This helps prevent unintended tip contact and
enables better control of the unit in unexpected situations.
• Only use replacement bars and chains specied by the
manufacturer. Incorrect replacement of bars and chains
may cause chain breakage and/or kickback.
• Never use a dull or loose chain. Keep the chain sharp and
properly tensioned.
• Follow the manufacturer’s sharpening and
maintenance instructions for the saw chain. Decreasing
the depth gauge height can lead to increased kickback.
Battery & Charger
Safety Instructions
NOTE: This unit is the tool only. The battery and the charger
are not included. They must be purchased separately.
24V-X2-CS16-CT-RM is compatible with the iON+ 24V System
batteries and chargers. See page 23 for more information.
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only
be guaranteed if undamaged cells are used. Incorrect handling
of the battery pack can cause cell damage.
IMPORTANT! Analyses conrm that incorrect use and poor
care of high-performance batteries are the main factors
responsible for personal and/or product damage.

5
mWARNING! Use only approved replacement batteries;
other batteries may damage the cordless chain saw and cause
it to malfunction, which can lead to serious personal injury.
mWARNING! Do not use a battery pack or appliance that
is damaged or modied. Damaged or modied batteries may
exhibit unpredictable behavior resulting in re, explosion or
risk of injury.
Do not modify or attempt to repair the appliance or the battery
packs except as indicated in the instructions for use and care.
Have your battery packs serviced by a qualied repair person
using only identical replacement parts. This will ensure that the
safety of the battery pack is maintained.
mCAUTION! To reduce the risk of injury, charge the iON+
24V lithium-ion battery pack only in its designated iON+ 24V
lithium-ion charger. Other types of chargers present risk of re,
personal injury and damage. Do not wire a battery pack to a
power supply plug or car cigarette lighter. Such misuse will
permanently disable or damage the battery pack.
• Avoid dangerous environments – Do not charge the
battery packs in rain, snow or in damp or wet locations.
Do not use the battery packs or charger in the presence of
explosive atmospheres (gaseous fumes, dust or ammable
materials) because sparks may be generated when inserting
or removing the battery pack, which could lead to a re.
• Charge in a well-ventilated area – Do not block the
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open ames near a
charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the battery is
41°F – 105ºF (5°C – 40.5°C). Do not charge the battery
outside in freezing weather; charge it at room temperature.
• Maintain charger cord – When unplugging the charger, pull
the plug, not the cord, from the receptacle to reduce the
risk of damage to the electrical plug and cord. Never carry
the charger by its cord or yank it by the cord to disconnect
it from the receptacle. Keep the cord away from heat, oil
and sharp edges. Make sure the cord will not be stepped
on, tripped over or subjected to damage or stress when the
charger is in use. Do not use the charger with a damaged
cord or plug. Replace a damaged charger immediately.
• Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly
wired extension cord poses a risk of re and electric shock.
If an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• Check the rated input for the charger before using – The
charger must be plugged into an appropriate receptacle.
• Use only recommended attachments – Use of an
attachment not recommended or sold by the battery
charger or battery pack manufacturer may result in risk of
re, electric shock or personal injury.
• Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning or
maintenance. Do not allow water to ow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce
shock hazards.
• Do not burn or incinerate battery packs – Battery
packs may explode, causing personal injury or damage.
Toxic fumes and materials are created when battery packs
are burned.
• Do not crush, drop or damage battery packs – Do not
use the battery packs or charger if they have sustained a
sharp blow, been dropped, run over or have been damaged
in any way (i.e. pierced with a nail, hit with a hammer,
stepped on, etc.).
• Do not disassemble – Incorrect reassembly may pose
a serious risk of electric shock, re or exposure to toxic
battery chemicals. If the batteries or charger are damaged,
contact an authorized Snow Joe
®
+ Sun Joe
®
dealer or
call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563) for assistance.
• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth. If a
damaged battery pack leaks battery chemicals, use rubber
or neoprene gloves to safely dispose of it. If skin is exposed
to battery uids, wash the aected area with soap and
water and rinse with vinegar. If eyes are exposed to battery
chemicals, immediately ush with water for
20 minutes and seek medical attention. Remove and
dispose of contaminated clothing.
• Do not short circuit – A battery pack will short circuit if
a metal object makes a connection between the positive
and negative contacts on the battery pack. Do not place a
battery pack near anything that may cause a short circuit,
such as paper clips, coins, keys, screws, nails and other
metallic objects. A short-circuited battery pack poses a risk
of re and severe personal injury.
• Store your battery packs and charger in a cool, dry
place – Do not store the battery packs or charger where
temperatures may exceed 105ºF (40.5ºC), such as in
direct sunlight or inside a vehicle or metal building during
the summer.
Information about the battery
1. The battery packs (models 24VBAT-LTE, 24VBAT-LT,
24VBAT, and 24VBAT-XR) must be purchased separately
for use with this cordless chain saw are only partially
charged. The battery packs have to be charged
completely before you use the tool for the rst time.
2. For optimum battery performance, avoid low discharge
cycles by charging the battery packs frequently.
3. Store the battery packs in a cool place, ideally at 77°F
(25°C) and charged to at least 40%.

6
4. Lithium-ion batteries are subject to a natural aging
process. The battery packs must be replaced at the latest
when its capacity falls to just 80% of its capacity when
new. Weakened cells in an aged battery pack are no
longer capable of meeting the high power requirements
needed for the proper operation of your chain saw, and
therefore pose a safety risk.
5. Do not throw battery packs into an open re as this poses
a risk of explosion.
6. Do not ignite the battery packs or expose them to re.
7. Do not exhaustively discharge batteries. Exhaustive
discharge will damage the battery cells. The most
common cause of exhaustive discharge is lengthy
storage or non-use of partially discharged batteries. Stop
working as soon as the performance of the batteries falls
noticeably or the electronic protection system triggers.
Place the battery packs in storage only after they have
been fully charged.
8. Protect batteries and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not
apparent externally.
9. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than one
meter or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be
undamaged. The battery cells inside the battery may have
suered serious damage. In such instances, please read
the waste disposal information for proper battery disposal.
10. If the battery packs suer overloading and overheating,
the integrated protective cuto will switch o the
equipment for safety reasons.
IMPORTANT! Do not press the ON/OFF switch any more
if the protective cut-o has been activated. This may
damage to the battery packs.
11. Use only original battery packs. The use of other batteries
poses a re risk and may result in injuries or an explosion.
Information about the charger and the
charging process
1. Please check the data marked on the rating plate of the
battery charger (sold separately). Be sure to connect the
battery charger to a power supply with the voltage
marked on the rating plate. Never connect it to a dierent
mains voltage.
2. Protect the battery charger and its cord from damage.
Keep the charger and its cord away from heat, oil and
sharp edges. Have damaged cords repaired without delay
by a qualied technician at an authorized Snow Joe
®
+
Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodied plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery packs and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery packs will
become warm. Allow the battery pack to cool to
room temperature before connecting it to the charger
to recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent insertion of a charged or
partially charged battery pack will result in overcharging
and cell damage. Do not leave batteries in the charger for
days on end.
8. Never use or charge batteries if you suspect that it has
been more than 12 months since the last time they were
charged. There is a high probability that the battery
pack has already suered dangerous damage
(exhaustive discharge).
9. Charging batteries at a temperature below 41°F (5°C) will
cause chemical damage to the cells and may cause a re.
10. Do not use batteries that have been exposed to heat
during the charging process, as the battery cells may have
suered dangerous damage.
11. Do not use batteries that have suered curvature or
deformation during the charging process or those that
exhibit other atypical symptoms (gassing, hissing,
cracking, etc.).
12. Never fully discharge the battery packs (maximum
recommended depth of discharge is 80%). A complete
discharge of the battery packs will lead to premature
aging of the battery cells.

7
Protection from environmental inuences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and ammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 41ºF – 105°F
(5°C – 40.5°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 105°F (40.5°C). In
particular, do not leave the battery charger in a car that is
parked in the sunshine.
6. Protect batteries from overheating. Overloads,
overcharging and exposure to direct sunlight will result
in overheating and cell damage. Never charge or work
with batteries that have been overheated – replace them
immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 41ºF – 105°F
(5°C – 40.5°C). Store your lithium-ion battery packs in a
cool, dry place at a temperature of 77°F (25°C). Protect
the battery packs, charger and cordless tool from humidity
and direct sunlight. Only place fully charged batteries in
storage (charged to at least 40%).
8. Prevent the lithium-ion battery packs from freezing.
Battery packs that were stored below 32°F (0°C) for more
than 60 minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.

8
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
READ THE OPERATOR'S
MANUAL(S) – Read, understand
and follow all instructions in the
user manual(s) before attempting
to assemble and operate.
SAFETY ALERT – Indicates a
precaution, a warning or a danger.
The moving part will continuously
run for several seconds after you
turn o the machine.
WARNING! Do not expose the unit
to rain or wet conditions.
CAUTION! Avoid contacting the
guide bar tip with any object. Tip
contact may cause the guide bar
to move suddenly upward and
backwards, which may cause
serious injury to the user.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear defenders,
safety goggles, and head protection.
WARNING! Two hands are
always to be used when
operating the chain saw.
Correct direction of cutting teeth.
Keep bystanders and children a
safe distance away.
Symbols Symbols
Descriptions
Descriptions
Indoor use only. Only use battery charger indoors.
m
DANGER! ROTATING
BLADES – Keep hands and
feet away from openings while the
saw is running.
Wear safety footwear at all times to
provide protection against objects
that may accidentally fall on feet.
Wear safety gloves during use to
protect hands.

9
Know Your Cordless Chain Saw
Read the owner’s manual and safety instructions carefully before operating cordless chain saw. Compare the illustration below to
the cordless chain saw in order to familiarize yourself with the location of the various controls and adjustments. Save this manual
for future reference.
FRONT
1. Front hand brake
2. Front hand grip
3. Oil tank cap
4. Trigger switch
5. Rear handle grip
6. Oil tank
7. Chain/sprocket end cover
8. End cover + chain tensioning knob
9. Working load indicator
10. Cutting bar sheath
11. Safety lock button
12. Battery compartment
13. Spiked bumper
14. 16-inch (40.6 cm) cutting chain
15. 16-inch (40.6 cm) guide bar
BACK
1
108
7
2
3
45
6
11
12
131415
9
SOLD SEPARATELY
Battery + Charger options available at sunjoe.com
24VBAT
24VBAT-LTE
24VBAT-LT
24VBAT-XR
24VCHRG-QC
24VCHRG-DPC

10
Technical Data
Motor ................................................................... 1200 W brush
Battery Voltage Max* ............................ 48V D.C. (2 x 24V D.C.)
Battery Capacity .................................. See page 23 for battery
options and specications
Battery Runtime Max ........................... See page 23 for battery
options and specications
Bar/Chain Length .......................................... 16 inch (40.6 cm)
Oil Tank Capacity ............................................... 5 oz (150 ml)
Cutting Thickness ................................. Max: 15.5 in. (39.4 cm)
Recommended:14.5 in. (36.8 cm)
Weight (chain saw alone) .................................... 9.5 lbs (4.3 kg)
* Generates 48 V max with two 24 V lithium-ion batteries. Initial no-load voltage,
per fully charged battery, peaks at 24 V. Nominal voltage under typical load
is 21.6 V.
Unpacking
Carton Contents
• Cordless chain saw with chain and bar
• Cutting bar sheath
• Manuals with registration card
NOTE: In order to operate this cordless chain saw you will
need iON+ 24V System batteries and chargers. See page 23
for battery options and specications, or visit sunjoe.com.
1. Carefully remove the cordless chain saw and check to see
that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new cordless
chain saw. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils,
or small parts. These items can be swallowed and pose a
suocation risk!
Battery Pack Operation
The equipment is powered by 2 lithium-ion batteries. The
battery packs are completely sealed and maintenance free.
mWARNING! The cordless chain saw can only be
powered by both of the batteries together. One battery cannot
provide sucient power to the tool. Make sure to use two
batteries of the same voltage and the same capacity. Using the
tool with batteries of dierent capacity will cause damage to
the batteries.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking
the charge level. Simply press the push button to read o the
battery charge level from the LEDs of the battery indicator:
• All 3 level monitoring LEDs are lit: Battery charge level
is high.
• 2 level monitoring LEDs are lit: Battery charge level is
decreasing. Stop work as soon as possible.
• 1 level monitoring LED is lit: Battery is at. Stop work
IMMEDIATELY and charge the battery. Otherwise the
battery’s service life will be greatly shortened
.
NOTE: If the charge level button does not appear to be
working, insert the charger and charge as needed.
NOTE: Immediately after using the battery pack, the charge
level button may display a lower charge than it will if checked
a few minutes later. The battery cells “recover” some of their
charge after resting.
In order to operate this cordless chain saw you will need
an iON+ 24V System battery and charger. See page 23 for
battery and charger options and specications, or for more
information visit sunjoe.com.
TOOL ONLY
BATTERY + CHARGER SOLD SEPARATELY
Charge level button
The battery is at 30% capacity
and requires charging
The battery is at 60% capacity
and requires charging soon
The battery is at full capacity
Light IndicatorsLights

11
Charger Operation
mWARNING! Charge only Sun Joe
®
iON+ 24V lithium-ion
battery packs with its compatible Sun Joe
®
iON+ 24V lithium-
ion quick charger. Other types of batteries may cause personal
injury and damage.
To reduce the risk of electric shock, do not allow water to ow
into the charger's AC/DC plug.
When to Charge the iON+ 24V
Lithium-iON Batteries
NOTE: The iON+ 24V lithium-ion battery packs do not develop
a "memory" when charged after only a partial discharge.
Therefore, it is not necessary to run down the battery packs
before inserting the charger plug.
• Use the battery charge indicator lights to determine when to
charge your iON+ 24V lithium-ion battery packs.
• You can "top-o" your battery packs' charge before starting
a big job or after a long day of use.
Charging the Batteries
1. Push the push lock buttons on the batteries to pull the
battery packs out from the battery compartments (Fig. 1).
2. Depending on your Snow Joe
®
+ Sun Joe
®
charger
model, how to recharge your lithium-ion batteries will
vary. You may either insert your 24-volt batteries into the
24VCHRG-QC Quick Charger (sold separately) or the
24VCHRG-DPC Dual Port Charger (sold separately)
(Figs. 2 – 3).
3. The battery indicator LEDs will illuminate one by one
during the charging process. Unplug the charger
immediately when the 3 LEDs are all illuminated.
4. The 24VCHRG-QC Quick Charger (sold separately) and
the 24VCHRG-DPC Dual Port Charger (sold separately)
are also equipped with additional charging indicating
lights which will indicate the charging status (Figs. 2 – 3).
mCAUTION! FIRE HAZARD. When removing the batteries
from the charger, be sure to unplug the charger from the outlet
rst, then remove the batteries from the charger.
mWARNING! This charger does not automatically
turn o when the batteries are fully charged. Please take
care not to leave the batteries in the charger. Switch
o or unplug the charger at the mains when charging is
complete.
In order to operate this cordless chain saw you will need
an iON+ 24V System battery and charger. See page 23 for
battery and charger options and specications, or for more
information visit sunjoe.com.
TOOL ONLY
BATTERY + CHARGER SOLD SEPARATELY
Push lock button
(on both sides)
Fig. 1
Fig. 2
Battery pack
24VCHRG-QC
quick charger
(Sold separately)
red
Charging
green
Fully
Charged
Fig. 3
Battery pack
24VCHRG-DPC
dual port charger
(Sold separately)
red
Charging
green
Fully
Charged

12
5. Timely recharging of the batteries will help prolong the
batteries' life. You must recharge the battery packs when
you notice a drop in the equipment's power.
IMPORTANT! Never allow the battery packs to become
fully discharged as this will cause irreversible damage to
the batteries.
6. When charging is complete, remove the batteries from the
charger by pulling the push lock button and sliding the
batteries backward to unlock it from the charger.
Preparing To Work
Checking the Machine
mWARNING! Before performing any checks,
adjustments, repairs or maintenance on the machine, make
sure the batteries are not inserted in the compartments.
Before starting work please:
• Check that all the screws on the machine and the guide
bar are tightly fastened;
• Check that the chain is tensioned correctly, sharp and
there are no signs of any damage;
• Check that hand grips and protection devices are
clean and dry, correctly mounted and securely fastened
to the machine;
• Check that the chain brake is working eciently;
• Check that the trigger switch and the safety button move
freely without forcing and return automatically and rapidly
back to their neutral positions;
• Check that the trigger switch remains locked until the
safety button is pressed;
• Make sure the cooling air vents are not clogged with
sawdust or debris;
• Check that the chain’s oil level is not below the "OIL min"
level mark; if necessary, top up the oil to 1 cm from the
rim of the ller.
NOTE: You must ll the chain oil tank with bar and chain
oil before using your chain saw.
Adjusting the Chain Tension
1. Tension the chain by turning the end cover + chain
tensioning knob clockwise (Fig. 4). A cold chain will
be correctly tensioned when there is no slack on the
underside of the guide bar; the chain is snug, but it can be
turned by hand without binding.
NOTE: Pay attention when loosening the chain by turning
the end cover + chain tensioning knob counterclockwise. If
loosened excessively, the knob and end cover may come o.
2. The tension is correct when the drive links on the chain do
not slip out of the chain guide on the bar when the chain
is pulled up from the middle of the bar (Fig. 5).
3. Pull the front hand brake towards the front handle in the
OFF position (Fig. 6). Using a screwdriver, run the chain
along the guide to check that it moves smoothly.
Fig. 4
End cover + chain
tensioning knob
Fig. 5
Fig. 6
Front hand brake

13
Chain Lubricant
IMPORTANT! Only use a good quality bar and chain oil
designed specically for use with chain saws to ensure optimal
lubrication of the cutting parts. Do not use oil containing
impurities to avoid clogging the tank lter and permanently
damaging the oiler.
IMPORTANT! The chain lubricating oil is bio-degradable. The
use of mineral oil or engine oil can have a serious impact on
the environment. It is essential that you use good quality oil to
lubricate the cutting parts eectively. Used or poor quality oil
does not guarantee good lubrication and reduces the lifespan
of the chain and bar.
IMPORTANT! Before each use, the oil level should be checked
and topped up to 1 cm from the rim of the ller. To ll the oil
tank, remove the oil tank cap and add the recommended bar
and chain oil. The oil level must not drop below the "OIL min"
level mark, as indicated on the oil tank (Fig. 7).
Operation
Starting and Stopping
mCAUTION! Starting, stopping, and restarting an electric
motor repeatedly within a few seconds can generate a great
deal of heat and damage the motor. To protect the life of your
cordless chain saw, always wait at least ve seconds after
stopping before restarting the saw.
mWARNING! Be sure that the chain is not in contact with
any object when you start the motor.
mWARNING! Keep hands away from chain. Keep hands
on handles. Do not overreach.
A good, rm grip on the tool using both hands will help you
maintain control. Maintain a rm grip by place your right hand
on the rear handle and left hand on the front handle with
thumbs and ngers encircling the respective handles. A rm
grip combined with proper positioning of the handle against
your body will help you maintain control of the saw. Do not let
go of the saw while it is in operation.
mWARNING! Do not operate the cordless chain saw in
a tree, on a ladder, or on a scaold. Using the tool under such
circumstances is extremely dangerous.
mCAUTION! The chain will continue to run for several
seconds after turning o the tool.
Do not use the chain saw under wet conditions. Use extreme
caution when cutting small brush, saplings, or limbs under
tension because slender and tense material may catch the
saw and be whipped toward you, pull you o balance, or
spring back.
Do not use the chain saw to cut vines and/or small underbrush.
mWARNING! Do not let familiarity with this type of tool
prevent you from taking all necessary precautions. Remember
that a careless fraction of a second is sucient to inict
serious injury.
mWARNING! Do not cut trees near electrical wires.
mWARNING! Failure to lubricate the chain will cause
damage to the bar and chain. Use only a good quality bar
and chain oil designed specically for use with chain saws.
NOTE: It is normal for oil to seep from the saw when not in
use. To prevent seepage, empty the oil tank after each use.
When storing the unit for a long period of time (3 months or
longer), be sure the chain is lightly lubricated; this will prevent
rust on the chain and bar sprocket.
1. Prior to each cutting session, run through the daily
checklist (see pg. 21).
2. In the event of an accidental activation, the front hand
brake will engage in the ON position to stop the machine.
Reset the safety brake function by returning the front hand
brake to the OFF position (Fig. 8).
Fig. 7
Oil tank
Oil tank cap
In order to operate this cordless chain saw you will need
an iON+ 24V System battery and charger. See page 23 for
battery and charger options and specications, or for more
information visit sunjoe.com.
TOOL ONLY
BATTERY + CHARGER SOLD SEPARATELY
Front hand brake
Fig. 8
ON position
OFF position

14
3. Insert both the batteries in the battery compartment
(Fig. 9).
4. To turn the tool on, hold the chain saw rmly with both
hands on the handles. Press the safety lock button,
then squeeze the trigger switch. When the chain saw is
running, you can release the safety lock button (Fig. 10).
5. To turn the tool o, simply release the trigger switch.
NOTE: Do not squeeze the trigger switch until you are
ready to make a cut.
Working Load Indicator
The machine is equipped with an working load indication
system located behind the front hand brake (Fig. 11), which will
be illuminated immediately when battery is installed. Consult to
the table below for the indication of the working status of the
chain saw.
NOTE: If an overload situation happens and the machine
cuts o automatically, switch the machine o and remove the
batteries. Let the machine and batteries cool down for a while
before resuming work.
Operating Tips
mWARNING! For your safety and that of others:
1. Do not use the machine without reading the instructions
carefully. Become acquainted with the controls and
the proper use of the machine. Learn how to stop the
machine quickly.
2. Keep in mind that the operator or user is responsible
for accidents or hazards occurring to other people or
their property.
3. Always wear suitable clothing when using the machine.
Wear anti-vibration gloves and other personal
protective equipment.
All the above-mentioned precautions do not, however,
guarantee the prevention of certain risks – i.e. Raynaud’s
phenomenon or Carpal tunnel syndrome. For operators
who use this machine for prolonged periods, it is
therefore recommended to have periodic checkups
on their hands and ngers. If any of the above
mentioned symptoms should appear, please contact a
physician immediately.
4. Work only in daylight or good articial light.
5. Take utmost care when working near metal fences.
6. Take care not to hit the bar hard against foreign objects or
ying debris caused by the movement of the chain.
7. Stop the motor and remove the batteries from
the compartment:
– Whenever you leave the machine unattended;
– Before cleaning, checking or servicing the machine;
– After striking a foreign object. Inspect the machine
for any damage and make repairs before restarting
it again;
Battery pack
Fig. 9
Battery compartment
Safety lock
button
Fig. 10
Trigger switch
Working load
indicator
Fig. 11
The saw is ready to make a cut
Light IndicatorsLights
Yellow
The saw is working properlyGreen
The saw is overloaded. Stop working
immediately; Otherwise the circuit is going to
cut o automatically in 2 seconds
Red

15
– If the machine begins to vibrate abnormally,
immediately look for the cause of the vibrations
and have the machine inspected at an authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563) for assistance;
– When the machine is not in use.
IMPORTANT! Always remember that an incorrectly used chain
saw may disturb others and have a serious impact on the
environment.
To respect people and the environment:
• Avoid using the machine in environments or at times of
the day when it may disturb others.
• Scrupulously comply with local regulations and provisions
for the disposal of waste materials after sawing.
• Scrupulously comply with local regulations and provisions
for the disposal of oils, damaged parts or any elements
which have a strong impact on the environment.
• A certain amount of chain lubricating oil is released into
the environment when the machine is running, so only use
biodegradable oils made specically for this use.
• To avoid the risk of re, do not leave the machine with the
motor hot on leaves or dry grass.
mWARNING! It takes specic training to use the machine
for felling and delimbing.
Checks During Work
• Checking the chain tension
The chain tends to stretch gradually as you work, so you need
to check its tension frequently.
IMPORTANT! During the rst period of use (or after replacing
the chain), the chain tension must be checked more frequently
due to settling of the chain.
mWARNING! Never work with the chain loose, as it can
be hazardous if the chain slips out of its guide.
To adjust the chain tension, follow the instructions in
“Adjusting the Chain Tension” on page 12.
• Checking the oil delivery
IMPORTANT! Never use the machine without lubrication! You
can check the oil level in the tank through the transparent
gauge. Make sure you ll up the oil tank every time you use
the machine. For best results, use only a good quality bar and
chain oil designed specically for use with chain saws.
mWARNING! Make sure the bar and the chain are in
place when you check the oil delivery.
Start the motor and check if the chain oil is delivered as shown
below (Fig. 12).
Proper Cutting Stance
• Weight should be balanced with both feet on
solid ground.
• Keep your left arm and elbow locked in a "straight arm"
position to withstand any kickback force (Fig. 13).
• Your body should always be to the left of the chain line.
Basic Cutting Procedures
mWARNING! This unit is designed for trimming branches
and limbs up to recommended 14.5 in. (36.8 cm), not to
exceed a max. cut of 15.5 in. (39.4 cm) in diameter depending
on type of wood. Practice cutting a few small limbs using the
following technique to get the “feel” of using the saw before
you begin a major sawing operation.
Fig. 12
Fig. 13
Chain line
Straight arm

16
• Take the proper stance in front of the wood with the saw
turned o (Fig. 13).
• Squeeze the trigger switch and let the chain accelerate to
full speed before entering the cut.
• Hold the saw with both hands rmly. Always keep your left
hand on the front handle and your right hand on the rear
handle so that your body is to the left of the chain line.
• Keep the unit running the entire time you are cutting,
maintaining a steady speed.
• Let the chain do the work; exert only light downward
pressure. If you force the cut, damage to the bar, chain, or
unit can result.
• Do not put the pressure on the saw at the end of the cut.
• Always cut with both feet on solid ground to prevent falling.
• Do not cut above chest height since it is dicult to control
kickback forces with a saw held high.
Cutting Techniques
Before felling or delimbing for the rst time, practice sawing
logs on the ground or on trestles, so that you can get familiar
with the machine and the most suitable sawing techniques.
mWARNING! Always hold the machine with both hands
when sawing.
mWARNING! Stop the motor immediately if the chain
stops during sawing. Beware of kickback, which can occur if
the bar contacts an obstacle.
• Felling a tree
i) When bucking and felling are performed by two or more
people at the same time, the felling operation should be
separated from the bucking operation by a distance of at
least twice the height of the tree being felled. Trees should
not be felled in a manner that would endanger any person,
strike any utility line or cause any property damage. If the
tree does make contact with any utility line, the company
should be notied immediately.
ii) The chain saw operator should keep on the uphill side of
the terrain as the tree is likely to roll or slide downhill after
it is felled.
iii) An escape path should be planned and cleared as
necessary before cuts are started. The escape path should
extend back and diagonally to the rear of the expected line
of fall as illustrated (Fig. 14).
iv) Before felling is started, consider the natural lean of the
tree, the location of larger branches and the wind direction
to help you judge which way the tree will fall.
v) Remove dirt, stones, loose bark, nails, staples and wire
from the tree.
• Notching undercut
Make the notch 1/3 the diameter of the tree, perpendicular to
the direction of the fall as illustrated (Fig. 15).
Make the lower horizontal notching cut rst. This will help to
avoid pinching either the saw chain or the guide bar when the
second notch is made.
• Felling back cut
i) Make the felling back cut at least 2 in. (50 mm) higher than
the horizontal notching cut as illustrated (Fig. 15). Keep
the felling back cut parallel to the horizontal notching cut.
Strategically position the felling back cut so that enough
wood is left to act as a hinge. The hinge wood keeps the
tree from twisting and falling in the wrong direction. Do not
cut through the hinge.
ii) As the felling gets close to the hinge, the tree should begin
to fall. If there is any chance that the tree may not fall in
the desired direction or it may rock back and bind the saw
chain, stop cutting before the felling back cut is complete
and use wedges of wood, plastic or aluminium to open the
cut and drop the tree along the desired line of fall.
Fig. 14
2 inch (50 mm)
2 inch (50 mm)
Fig. 15

17
iii) When the tree begins to fall, remove the chain saw from
the cut, stop the motor, put the chain saw down, then
use the retreat path planned. Be alert for overhead limbs
falling and watch your footing.
• Limbing
Limbing is the process in which branches are removed from a
fallen tree. When limbing, leave larger lower limbs to support
the log o the ground. Remove the small limbs in one cut as
illustrated (Fig. 16). Branches under tension should be cut from
the bottom up to avoid binding the chain saw.
mWARNING! Pay special attention to where the branches
are lying on the ground and recognize the following risks:
1). the branches may be under tension; 2). the direction in which
the branch will fall may dier from that anticipated; 3). the tree
may be unstable after the branch has been cut.
• Bucking a log
mWARNING! Do not buck logs that are larger than the
maximum cutting thickness.
Bucking is the process in which a log is cut into lengths. It is
important to make sure your footing is rm and your weight is
evenly distributed on both feet. When possible, the log should
be raised and supported by the use of limbs, logs, or chocks.
Follow these simple directions for easy cutting:
• When the log is supported along its entire length as
illustrated (Fig. 17A), cut from the top (overbuck).
• When the log is supported on one end (Fig. 17B), cut 1/3
the diameter from the underside (underbuck). Then make
the nishing cut by overbucking to meet the rst cut.
• When the log is supported on both ends (Fig. 17C), cut
1/3 the diameter from the top (overbuck). Then make the
nishing cut by underbucking the lower 2/3 to meet the
rst cut.
• It is easier to saw a log using the spiked bumper
(Fig. 17D).
– Dig the spiked bumper into the log and use it as a
pivot. Cut with an arched motion to make the bar
penetrate the wood.
– Repeat several times if necessary, changing the point
where you plant the spiked bumper.
1
2
1
Fig. 16
1
Fig. 17A
1
2
Fig. 17B
1
2
Fig. 17C
Fig. 17D
Spiked bumper
Spiked bumper

18
– When bucking on a slope, always stand on the uphill
side of the log. When cutting through the log,
maintain control by releasing the cutting pressure
near the end of the cut without relaxing your grip on
the chain saw handles. Do not let the chain contact
the ground.
After completing the cut, wait for the saw chain to stop before
you move the chain saw. Always stop the motor before moving
from tree to tree.
Maintenance
Please contact an authorized Snow Joe
®
+ Sun Joe
®
dealer
or call the Snow Joe
®
+ Sun Joe
®
customer service center
at 1-866-SNOWJOE (1-866-766-9563) for all maintenance
operations not foreseen in this manual. Any operation
performed in an unauthorized service center or by unqualied
personnel will completely invalidate the warranty.
mWARNING! For your safety and that of others:
• Correct maintenance is essential to maintain the original
eciency and safety of the machine over time.
• Keep all nuts, bolts, and screws tight to be sure the
equipment is in safe working condition.
• Never use the machine with worn or damaged parts.
Damaged parts are to be replaced and never repaired.
• Only use original Snow Joe
®
+ Sun Joe
®
replacement
parts. Parts that are not of the same quality can seriously
damage the equipment, compromise safety, and invalidate
the warranty.
mWARNING! Always remove the batteries before
performing any adjustments, maintenance, or repairs to your
cordless chain saw.
• Use protective gloves when handling the bar and chain.
• Keep the bar encased in its sheath, except when working
directly on the bar or the chain.
• Never dispose of oils or other polluting materials in
unauthorized places.
Motor Cooling
To avoid overheating and damage to the motor, always keep
the cooling air vents clean and free of sawdust and debris.
Replacing the Guide Bar and Chain
NOTE: When replacing the guide bar and chain, use only
identical replacement parts. Make sure the batteries are not
inserted in the compartment before proceeding with operation.
mWARNING! Always wear heavy-duty gloves when
handling the bar and chain. Mount the bar and chain very
carefully so as not to impair the safety and eciency of the
machine. If in doubt, contact an authorized Snow Joe
®
+
Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE (1-866-766-9563).
mWARNING! The operation should be completed on a
at and stable surface, with adequate space for moving the
machine and its components.
mDANGER! Never start the motor before installing the
guide bar, chain, and sprocket cover. Without all these parts in
place, the clutch can y o or explode, exposing the user to
potentially serious injuries.
When you rst purchase your chain saw, the chain and bar will
come pre-assembled on the saw. Should you need to replace
the chain in the future, follow the steps below.
1. Unscrew the end cover + chain tensioning knob
counterclockwise to unlock to the end and remove the
chain/sprocket end cover (Fig. 18).
2. Remove the cutting bar and chain from the mounting
surface (Fig. 19).
3. Remove the old chain from the bar.
4. Lay out the new saw chain in a loop and straighten
any kinks. THE SHARP SIDE OF THE TEETH MUST
FACE AWAY FROM YOU IN THE DIRECTION OF THE
CHAIN ROTATION INDICATED ON THE GUIDE BAR
. If the teeth face backwards,
turn the loop over (Fig. 20).
Fig. 18
End cover +
chain tensioning
knob
Chain/sprocket end cover
Fig. 19
Guide bar
Chain/sprocket
end cover
Cutting
chain
Mounting surface

19
5. Starting at the tip, mount the chain drive links into the
bar groove, leaving a loop at the back of the bar. The
chain will loosely t until it is placed on the sprocket
(Figs. 21 & 22).
NOTE: Make certain of the direction of the chain
. If the chain is mounted
backwards, the saw will vibrate abnormally and will
not cut.
6. Mount the guide bar by inserting the stud bolt into the
long slot on the guide bar; arrange the chain loop on the
back of the bar to ensure the sprocket is inserted in the
loop (Fig. 23).
7. Adjust the chain tension by pulling the guide bar + chain
forward, and make sure the chain is fully stretched. Using
your other hand, Fit the chain/sprocket end cover back on
by inserting the small tab located on the right bottom of
the end cover into the hole on the machine body. Turn the
end cover + chain tensioning knob clockwise until you nd
the right chain tension (Figs. 24 – 25).
NOTE: The chain is correctly tensioned when there is no
sag on the underside of the guide bar; the chain is snug,
but can be rotated by hand without binding.
NOTE: If the chain is too tight, it will not rotate. Loosen
the end cover + chain tensioning knob slightly by 1/4 turn
counterclockwise. Ensure that the chain can be rotated
by hand without binding. Do not loosen the end cover +
chain tensioning knob too much otherwise the chain + bar
assembly will come loose.
Fig. 20
Chain rotation
Sharp cutting edge
Chain drive link
R
Fig. 21
Fig. 22
Loop
Fig. 23
Guide bar
Sprocket Stud bolt
Fig. 24
Insert the tab into
the hole
Fig. 25
End cover + chain
tensioning knob
Pull to stretch

20
NOTE: A new chain tends to stretch; check the chain
tension frequently, and adjust tension as required.
Chain Tension
Check the chain tension before using the saw when the chain
is cold. The correct tension of a cold chain is when there is no
slack on the underside of the guide bar; the chain is snug, but
you can rotate it by hand without binding.
During normal saw operation, the temperature of the chain
will increase. The drive links of a correctly tensioned warm
chain will hang approximately 0.050 in. (1.25 mm) out of the
bar groove (Fig. 26). Be aware that a chain tensioned while
warm, may be too tight upon cooling. Check the “cold tension”
before next use. The chain must be re-tensioned whenever the
ats on the drive links hang out of the bar groove (Fig. 26).
NOTE: A new chain tends to stretch. Check the chain tension
frequently and re-tension as needed.
Chain Sharpening
mWARNING! To ensure that the saw works safely and
eciently, it is essential that the cutting components are
well-sharpened. It is highly recommended to replace the
chain once it loses its ability to cut cleanly and safely.
It is possible, however, to sharpen the existing chain if the
sharpening is carefully performed. Any work on the chain and
bar requires specic experience and special tools. For safety
purposes, we recommend you contact an authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+
Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
Sharpening is necessary when:
• The sawdust looks like dust;
• Cutting becomes more dicult;
• The cut is not straight;
• Vibrations increase.
An authorized service center will sharpen the chain using the
right tools to ensure minimum removal of material and even
sharpness on all the cutting edges.
If you sharpen the chain by yourself, it's recommended to
purchase Sun Joe
®
24V-CSSHRP-LTE chain saw sharpener,
which can be powered by the same iON+ 24V battery with this
cordless chain saw. Visit sunjoe.com or call the Snow Joe
®
+
Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563) to order.
Otherwise, use special round-section les with the right diameter
depending on the type of chain (see “Chain Maintenance Table”
pg. 24). You need a certain amount of skill and experience to
avoid damaging the cutting edges.
Sharpen the chain as follows (Fig. 27):
• Secure the bar rmly, with the chain mounted, in a
suitable vise.
• Tighten the chain if it is loose.
• Mount the le in the guide and then insert it in the tooth at
a constant angle from the cutting edge.
• Sharpen in a forward motion a few times and repeat this
on all the cutting edges facing the same way (right or left).
• To move the chain forward, use a screwdriver.
• Turn the bar over in the vise and repeat on all the other
cutting edges.
• Check that the depth limiter tooth does not stick out
farther than the inspection tool and le any projecting
parts with a at le, rounding o the edges (Fig. 27).
• After sharpening, remove all traces of ling and dust
and lubricate the chain in an oil bath. Replace the
chain whenever:
– The length of the cutting edges decreases to 5 mm
or less;
– There is too much play between the links and the rivets.
Fig. 26
Properly Adjusted Warm Chain
Approximately .050 in. (1.25 mm)
Flats are
visible here
Flats are not
visible here
Chain Needs Tensioning
Fig. 27
Inspection tool
Depth limiter tooth
Cutting edge
Depth
limiter
tooth

21
Guide Bar Maintenance
When the guide bar shows signs of wear, turn it over on the
saw to distribute the wear for maximum bar life. Feathering or
burring of the bar rails is a normal process of bar wear. You
should smooth such faults with a le as soon as they occur.
Replace a bar with any of the following faults:
• wear inside the bar rails permitting the chain to
lay over sideways
• bent guide bar
• cracked or broken rails
• spread rails
Turn the saw over, check the underside of the guide bar, and
make sure that the lubrication holes and chain groove are free
from impurities.
You can purchase replacement parts for your Sun Joe
®
24V-X2-CS16-CT-RM cordless chain saw by ordering online at
sunjoe.com or, to order by phone, contact Snow Joe
®
+
Sun Joe
®
customer service at 1-866-SNOWJOE
(1-866-766-9563).
Chain Sprocket
Regularly check the condition of the sprocket and replace it
when wear exceeds 0.5 mm (Fig. 28).
Do not mount a new chain with a worn sprocket or vice-versa.
Troubleshooting
Troubleshooting Tips
Most diculties are easy to x. Consult the troubleshooting
table for common problems and their solutions. If you continue
to experience problems or need repairs beyond these minor
adjustments, please call 1-866-SNOWJOE (1-866-766-9563)
for assistance.
mWARNING! Always remove the batteries before
performing any adjustments, maintenance, or repairs to your
cordless chain saw.
Troubleshooting Table
Daily Checklist, Cleaning
and Storage
Daily Checklist
To help maintain your cordless chain saw for optimum
performance, we recommend you complete this checklist prior
to each work session.
mWARNING! Do not insert the batteries until you have
completed all of the daily checks.
• Inspect for any visible damage to the chain, guide bar, or
motor housing.
• Inspect the oil port and guide bar rails and clean them to
remove any debris.
• Check the chain tension.
• Check the chain teeth for sharpness.
• Check the bar and chain oil level; ll with only new chain
oil specically formulated for chain saws.
NOTE: If you notice anything unusual, such as a vibration
or odd sound, shut the saw OFF immediately. Remove the
batteries and check the saw for any damage.
If you cannot nd the cause of the problem or are uncertain
what to do, then have the saw inspected by an authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+
< 0.5 mm
Fig. 28
Problems Corrective Action
The saw
motor fails
to start
• Make sure that the batteries are inserted correctly
• Check charge status and recharge the batteries
• The chain is too tight; re-tension.
• The chain tension is too tight; re-tension.
• The chain oil tank is empty; rell.
• The lubrication holes are plugged; clean them out.
• The chain tension is too tight; re-tension.
• The guide bar or chain is damaged; inspect
and replace the damaged part.
The saw
runs, but
the chain
speed is
low
Bar and
chain
running
hot and
smoking
The saw
motor
runs, but
the chain
is not
turning
The saw
stops during
operation
• Make sure that the batteries are inserted correctly
• Check charge status and recharge the batteries
• The machine is overloaded

22
Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563) before using it.
mCAUTION!
• Remove the batteries and wait at least ve minutes for the
saw to cool before servicing or storing your unit.
• If you drop the saw, carefully inspect it for damage. If the
guide bar is bent, the housing is cracked, the handle is
broken, or if you see any other condition that may aect
the saw’s operation, DO NOT USE the tool. Instead, have
it serviced at an authorized Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
Cleaning
Use only mild soap and a damp cloth to clean the cordless
chain saw. Never let any liquid get inside the motor housing
and NEVER immerse any part of the saw housing in liquid.
Storage
• Ensure that the guide bar cover is in place when storing.
• Do not store cordless chain saw near chemicals, such
as fertilizers or other harsh solvents. Do not expose
the plastic parts of the unit to brake uids, gasoline,
petroleum-based products, penetrating oils, or the like.
These products are often highly corrosive and may cause
permanent damage, weaken, or destroy the plastic parts
of your unit.
• When not in use, your machine should be stored
indoors in a dry and high or locked-up place, out of
the reach of children.
Battery Caution + Disposal
Always dispose of your battery pack according to federal,
state, and local regulations. Contact a recycling agency in your
area for recycling locations.
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover
the terminals to prevent the battery pack from shorting, which
could cause a re or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead, or completely discharged. When burned, toxic fumes
and materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual
for specic information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as
indicated in the battery compartment or manual, may
shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc), or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or
Lithium-Ion) batteries.
6. Do not dispose of batteries in re.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
Service and Support
If your Sun Joe
®
24V-X2-CS16-CT-RM cordless chain saw
requires service or maintenance, please call 1-866-SNOWJOE
(1-866-766-9563) for assistance.
Model and Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
2 4 V - X 2 - C S 1 6 - C T - R M

23
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this saw. Contact Snow Joe
®
+ Sun Joe
®
if you are unsure
whether it is safe to use a particular replacement part or accessory with your saw. The use of any other attachment or accessory
can be dangerous and could cause injury or mechanical damage.
iON+ 24V Lithium-Ion Battery Quick Charger 24VCHRG-QC
ModelAccessories Item
1
2
3
4
iON+ 24V 2.0 Ah Lithium-Ion Battery
Battery Runtime Max: Up to 40 cuts of 4" x 4" pine
24VBAT-LTE
iON+ 24V 2.5 Ah Lithium-Ion Battery
Battery Runtime Max: Up to 50 cuts of 4" x 4" pine
24VBAT-LT
iON+ 24V 4.0 Ah Lithium-Ion Battery
Battery Runtime Max: Up to 80 cuts of 4" x 4" pine
24VBAT
5
iON+ 24V 5.0 Ah Lithium-Ion Battery
Battery Runtime Max: Up to 100 cuts of 4" x 4" pine
24VBAT-XR
6
iON+ 24V Lithium-Ion Battery Charger 24VCHRG-DPC

24
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
®
+ Sun Joe
®
to provide notice of such
changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE (1-866-766-9563).
ModelAccessories Item
7
8
Sun Joe
®
16-inch replacement bar SWJ-16BAR
Sun Joe
®
16-inch replacement chain SWJ-16CHAIN
Bar and chain oil
SWJ-OIL
Sold online at sunjoe.com or
you can purchase equivalent
bar and chain oil at your local
hardware store
R
9
10
R
Sun Joe
®
iON+ 24V Cordless Chain
Saw Sharpener
24V-CSSHRP-LTE
Chain Maintenance Table
56
3/8
inches mm
Drive Links Chain Pitch Chain Gauge
File Diameter
inches
mm inches mm
9.5 0.050 1.3 45/32

25
NOTES

26
NOTES

27
SNOW JOE
®
+ SUN JOE
®
REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS:
Snow Joe
®
+ Sun Joe
®
operating under Snow Joe
®
, LLC warrants
this refurbished product to the original purchaser for 90 days
against defects in material or workmanship when used for normal
residential purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser except as
noted below.
The duration of this warranty applies only if the product is put to
personal use around the household. It is the owner’s responsibility
to correctly perform all maintenance and minor adjustments
explained in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at [email protected] for
instructions. Please be sure to register your unit beforehand
to speed up this process. Certain products may require a serial
number, typically found on the decal afxed to the housing
or guard of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe
®
+ Sun Joe
®
may from time to time change the design of
its products. Nothing contained in this warranty shall be construed
as obligating Snow Joe
®
+ Sun Joe
®
to incorporate such design
changes into previously manufactured products, nor shall such
changes be construed as an admission that previous designs
were defective.
This warranty is intended to cover product defects only.
Snow Joe
®
, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
the Snow Joe
®
+ Sun Joe
®
products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service
during reasonable periods of malfunction or non-use of this product
while waiting for a replacement part or unit under this warranty.
Some states do not allow exclusions of incidental or consequential
damages so the above exclusions may not apply in all states. This
warranty may give you specic legal rights in your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 7PM EST
and Saturday and Sunday 9AM to 4PM. You can reach us at
1-866-SNOWJOE (1 866-766-9563), online at snowjoe/com, via
email at [email protected] or tweet us @snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
+ Sun Joe
®
products exported from the United States and Canada should
contact their Snow Joe
®
+ Sun Joe
®
distributor (dealer) to obtain
information applicable to your country, province or state. If for
any reason, you are not satised with the distributor’s service,
or if you have difculty obtaining warranty information, contact
your Snow Joe
®
+ Sun Joe
®
seller. If in the event your efforts are
unsatisfactory, please reach out to us directly.

sunjoe.com
