User Manual Samsung RS62R5031M9/TC 24.7 Cu. Ft. Side By Side Refrigerator

A properly leveled refrigerator will have the front resting on the leveling legs and with the front wheels not in contact with the floor. This will prevent potential leak issues, cooling issues, noise issues, and damage to the Refrigerator. To save energy and prevent potential cooling issues, noises, or leaks, your refrigerator needs to be level. This guide will show you how to level your fridge and make minor leveling adjustments.
Locate the leveling legs
The leveling legs are located underneath the refrigerator at the front.

For easier access to the leveling legs on Side by Side and Four Door models, open both the doors.
If the refrigerator has a front leg cover, it needs to be removed for easier access to the leveling legs. This will vary between models, as some covers do not have to be removed to access the legs.
To remove the front leg cover, remove the screws with a screwdriver, and then lift it up from the bottom and pull it out. Don't forget to re-install the front leg cover

If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. If you are experiencing issue to either to close your refrigerator door properly, follow the troubleshooting guide below to rectify the problem:
Common reasons the door won't stay closed
ㆍThere's too much weight in the door.
ㆍThe fridge isn't level. If the front of the refrigerator is tilted forward, the doors won't stay closed.
ㆍThe refrigerator door hinge is loose and therefore causing the door to not close or shut properly.
ㆍCheck whether the door seal is blocked by debris which prevent the door from closing. To clean the door seal, use a soft cloth with warm water.
ㆍEnsure that all shelves and drawers are properly pushed inside
ㆍCheck to make sure the door seal is in good condition with no tears or missing/brittle sections
Here's what to do when your refrigerator's doors won't close.
Inspect the door seal.
Inspect the rubber seal around the door. Make sure it is not warped or damaged, preventing the door from closing. If the seal is damaged, visit the Support Center to Request Service.
Make sure the door is not blocked.
One of the simplest things to check is to make sure something (like food) isn't stopping the door from closing.
Check the alignment of the shelves and drawers
.Shelves and drawers that are not correctly installed can prevent the door from closing completely. For instructions specific to your model, refer to your user manual.