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4 Customer Care Center 1-800-732-2677
Thank you for choosing the PetSafe
®
brand. You and your pet deserve a companionship that includes memorable
moments and a shared understanding together. Our products and training tools promote a lifestyle of protection,
teaching, and love—essentials that influence memories for a lifetime. If you have any questions about our products or
training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
Product Warranty
To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By
registering and keeping your receipt, you will enjoy the product’s full warranty and should you ever need to call the
Customer Care Center, we will be able to help you faster. Most importantly, PetSafe
®
brand will never give or sell your
valuable information to anyone. Complete warranty information is available online at www.petsafe.net.
Table of Contents
Components ..............................................................................................................................................................................................5
How the System Works ............................................................................................................................................................................5
Features, Controls and Indicators .........................................................................................................................................................6
LED Light Indicator Quick Guide ...........................................................................................................................................................6
Key Definitions ............................................................................................................................................................................................ 7
Specifications and Automatic Operation .............................................................................................................................................. 7
Litter Box Setup ..................................................................................................................................................................................8
Prepare Litter Box ...................................................................................................................................................................................... 8
Litter Tray Installation ...............................................................................................................................................................................8
Privacy Hood Installation .........................................................................................................................................................................9
Set Adjustable Rake Timer ....................................................................................................................................................................... 9
Manual Rake Button ................................................................................................................................................................................10
Health Counter ........................................................................................................................................................................................10
Introducing Your Cat to the Litter Box ............................................................................................................................... 11
Changing the Litter Tray ........................................................................................................................................................................12
Maximizing Litter Tray Life .....................................................................................................................................................................13
Care and Cleaning ..................................................................................................................................................................................13
Frequently Asked Questions ..................................................................................................................................................... 14
Troubleshooting .......................................................................................................................................................................................15
Replacement Parts and Accessories .................................................................................................................................................. 16
Customer Care International ................................................................................................................................................................ 16
Terms of Use and Limitation of Liability ............................................................................................................................................. 17
Compliance .............................................................................................................................................................................................. 17
Warranty ....................................................................................................................................................................................................18
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