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EN
28
21 - Turning the appliance off
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE REMEDY
The coffee is not hot The cups were not preheated.
The brewing unit has cooled down
because 2/3 minutes have elapsed
since the last coffee was made.
The temperature set is too low.
Warm the cups by rinsing them with
hot water.
Before making coffee, preheat the
brewing unit by selecting the RINSING
function.
Change the set temperature (see
paragraph “Changing coffee
temperature”).
The coffee is not creamy enough The coffee is ground too coarsely.
Wrong type of coffee.
Turn the grinding adjustment knob one
click anticlockwise towards “1” while
the coffee mill is in operation (fig. 14).
Use a type of coffee for espresso
coffee makers.
The coffee is delivered too slowly or a
drop at a time.
The coffee is ground too finely. Turn the grinding adjustment knob one
click clockwise towards “7” while the
coffee mill is in operation (fig. 14).
Continue one click at a time until coffee
delivery is satisfactory.
The effect is only visible after delivering
two coffees.
The coffee is delivered too quickly The coffee is ground too coarsely. Turn the grinding adjustment knob one
click anticlockwise towards “1” while
the coffee mill is in operation (fig. 14).
Avoid turning the grinding adjustment
knob excessively otherwise when
you select 2 cups, the coffee may be
delivered a drop at a time.
The effect is only visible after delivering
two coffees.
Coffee does not come out of one of
the spouts.
The spouts are blocked. Clean the spouts with a toothpick (fig.
27).
The coffee does not come out of the
spouts, but from around the service
door (A2).
The holes in the spouts are clogged
with dry coffee dust.
The coffee guide (A3) inside the service
door is blocked and cannot swing.
If necessary, remove coffee deposits
with a toothpick, sponge or stiff bristled
kitchen brush.
Thoroughly clean the coffee guide
(A3), particularly near the hinges.
Water comes out of the spouts instead
of coffee.
The pre-ground coffee may be blocked
in the funnel (A21).
Clean the funnel (A27) with a wooden
or plastic fork, clean the inside of the
machine.
The milk does not come out of the milk
spout (C5).
The intake tube is not inserted or is
inserted incorrectly.
Insert the intake tube (C4) in the rubber
washer in the milk container lid (fig.
24).
The milk is not well frothed. The milk container lid is dirty.
The frothed milk regulator is not
positioned correctly.
Clean the milk container lid as
described in the section “Cleaning the
milk container”.
Adjust following the instructions in the
section “Making cappuccino”.
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