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en Troubleshooting
60
Fault Cause troubleshooting
The programme does not
start.
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the pro-
gramme.
The door cannot beopened. Rinse Hold is activated.
▶
Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload.
→"Resuming the programme when
the programme status is Rinse
Hold", Page45
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page45
Water level is too high.
▶
Start the Drainprogramme.
Power failure.
▶
Open the door using the emergency
release.
→"Emergency release", Page65
The water is not draining. Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page53
Rinse Hold is activated.
▶
Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload.
→"Resuming the programme when
the programme status is Rinse
Hold", Page45
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page70
Pump cover is not correctly
assembled.
▶
Correctly assemble the pump
cover.
Pump cover is not correctly
assembled.
▶
Correctly assemble the pump
cover.
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