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FAQ
Problems
No electricity/can't power on
Unable to screen mirroring
Unable to play online media
Unable to upgrade online
Cannot focus image
Remote control not functional
Unable to shut down
Abnormal casting/ black screen
Solutions
1. Check whether the power cord is connected properly.
2. Press the Power button for 3 seconds till you hear
the "beeping" sound, and then release the button and
wait for the projector to start up.
1. Make sure wireless adapter has been installed to
wireless kit port on the projector.
2. Refer to the Quick Guide to make sure you are using
the correct screen mirroring function.
3. If the screen stutters or lags, the distance between
source and projector is too far.
4. Make sure the phone is connected to the SSID of the
projector.
1. Check whether the network connection is normal.
2. Check whether the wireless adapter is inserted into
the Wireless kit port.
1. Make sure the ventilation works without blocked.
2. Long press the Power button to shut down.
3. Wait for the projector to cool down, and then press
Power button to turn on again.
1. Check if the Wireless adapter is inserted into the
Wireless kit port.
2. Check whether the network connection is normal.
3. Select OTA upgrade in the Setting.
4. Check whether there is a newer firmware version
available to upgrade.
1. Confirm whether the projecting distance is
appropriate, and try to extend the distance between
projector and screen.
2. Check whether the lens is clean.
Replace the batteries of remote control.
Press the Power button for about 10 seconds to force
the shut down.
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