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descaling
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Regular descaling of the flat element
will improve the performance of your
kettle. If the kettle is not descaled
regularly the build up of limescale
may result in the following:
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problems may be experienced
with the kettle switching on and
off during use or switching off
before boiling.
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the kettle may take longer to boil.
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the flat element may be damaged.
Please note: Failure to descale your
kettle may invalidate your guarantee.
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When limescale starts to build up on
the heating element, buy a suitable
descaler and descale your kettle.
After descaling, boil with fresh water
several times and discard. Clean
any descaler off the kettle - it can
damage the parts.
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Some regions of the country have
chalky water. This makes boiled
water look cloudy and leaves a
deposit on the side of the kettle. This
is normal but can be removed with
regular cleaning.
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Alternatively, to reduce limescale
build up, use filtered water to fill your
kettle.
service and customer
care
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If the cord is damaged it must,
for safety reasons, be replaced
by KENWOOD or an authorised
KENWOOD repairer.
If you experience any
problems with the operation
of the kettle, before calling
for assistance refer to the
troubleshooting guide or visit
www.kenwoodworld.com.
UK
If you need help with:
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using your kettle
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servicing or repairs (in or out of
guarantee)
Z call Kenwood Customer Care on
023 9239 2333. Have your
model number ready (i.e.
TYPE ZJM400 or ZJM401) and
date code (5 digit code i.e.
13L35) ready. They are located
on the underside of your kettle and
powerbase.
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spares and attachments
Z call 0844 557 3653.
other countries
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If you experience any problems with
the operation of your appliance,
before requesting assistance refer
to the “troubleshooting guide”
section in the manual or visit www.
kenwoodworld.com.
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Please note that your product
is covered by a warranty, which
complies with all legal provisions
concerning any existing warranty
and consumer rights in the country
where the product was purchased.
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If your Kenwood product
malfunctions or you find any defects,
please send it or bring it to an
authorised KENWOOD Service
Centre. To find up to date details of
your nearest authorised KENWOOD
Service centre visit www.
kenwoodworld.com or the website
specific to your Country.
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Designed and engineered by
Kenwood in the UK.
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Made in China.
guarantee (UK only)
If your kettle goes wrong within one
year from the date you bought it, we
will repair or replace it free of charge
provided:
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you have not misused, neglected or
damaged it;
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it has not been modified (unless by
Kenwood);
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it is not second-hand;
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it has not been used commercially;
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you have not fitted a plug incorrectly;
and
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you supply your receipt to
show when you bought it.
This guarantee does not affect your
statutory rights.
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