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TROUBLESHOOTING
LED ERROR GUIDE
1. 1st (far left) LED flashing: Internal cooktop
failure – Contact goodfulonetopsupport@
cuisinart.com
2. 2nd LED flashing: IGBT sensor error –
Contact goodfulonetopsupport@cuisinart.
com
3. 3rd LED flashing: IGBT over temperature
protection – One Top
®
has turned off to avoid
burning your cookware. Allow One Top
®
to
cool and try again.
4. 4th LED flashing: Empty pot or pan
detected on the cooktop - One Top
®
has
turned off to avoid burning your cookware.
Allow Cook Top to cool and try again.
5. 5th LED flashing: Under/over voltage –
One Top
®
only works with U.S. outlets. Try
plugging it into another outlet or contact
6. 8th LED flashing: No pot detected on the
cooktop – Place an induction-compatible pot
or pan on cooktop.
7. 9th LED flashing: Surface thermistor
failed or not connected – Contact
8. 10th (far right) LED flashing: Wired probe
not connected – Plug the thermometer probe
completely into cooktop.
BLUETOOTH
®
CONNECTION ISSUES
If One Top
®
is not connecting to the One Top app
via Bluetooth, reset the Bluetooth connection
by touching the and buttons on One Top
®
simultaneously until it chimes.
If that does not x the connection, open the
Bluetooth settings on the connected mobile
device. Tap the Info ( i ) symbol next to Goodful
One Top, then tap Forget This Device. Reconnect
to One Top using the steps in the Connecting to
the Goodful App section.
COPYRIGHT AND TRADEMARK NOTICES
©2019 BuzzFeed
111 East 18th Street
New York, NY 10003
Goodful™ is a trademark
of BuzzFeed, Inc.
One Top™ is a trademark
of BuzzFeed, Inc.
Apple and iPhone are
registered trademarks
of Apple, Inc.
Google Play and
the Google Play logo are trademarks of Google
LLC.
©2019 Cuisinart
150 Milford Road
East Windsor, NJ 08520
Printed in USA
SUPPORT
Have a question? Contact
Or call us at 1 (855) 844-1354
COOKING NOISE
Different types of cookware may produce cooking
noise. Heavier pans, like enameled cast iron,
produce less noise than lighter pans, like multi-ply
stainless steel. The size of the cookware and the
amount of its contents can also contribute to the
sound level.
The cooling fan may emit a “humming” noise
when it turns on to cool the induction elements.
The cooling fan turns on shortly after cooking
starts.
Depending on the type of cookware you use,
there may be a slight “buzz” when cooking at high
power levels, or if the pan’s contents are cold. As
the cookware heats or you reduce the power level,
the sound will decrease.
10
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