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13TROUBLESHOOTING
ENGLISH
FRANÇAIS ESPAÑOL
TROUBLESHOOTING
Before Calling for Service
Check the following before calling for service. If the problem persists, contact an LG Electronics service
center(centre) or your dealer.
Problem Corrective Action
The air conditioner does not operate.
• Have you made a mistake in setting the timer?
• Has the fuse blown or has the circuit breaker been tripped?
The room has a peculiar odor.
• Check that this is not a damp smell exuded by the walls, carpet,
furniture or cloth items in the room.
It seems that condensation is leaking
from the air conditioner.
• Condensation occurs when the airflow from the air conditioner cools
the warm room air.
Air conditioner does not operate for
about 3 minutes after restarting.
• This is a protective mechanism.
• Wait about three minutes and operation will begin.
Does not cool or heat effectively.
• Is the air filter dirty? See air filter cleaning instructions.
• The room may have been very hot when the room air conditioner
was first turned on. Allow time for it to cool down.
• Has the temperature settings been set incorrectly?
• Are the indoor unit’s air inlet or outlet vents obstructed?
The air conditioner operation is noisy.
• For a noise that sounds like water flowing.
− This is the sound of freon flowing inside the air conditioner unit.
• For a noise that sounds like compressed air releasing into the
atmosphere.
− This is the sound of the dehumidified water being processed
inside the air conditioning unit.
A cracking sound is heard.
• This sound is generated by the expansion/contraction of the inlet
grille, etc. due to changes in temperature.
Remote control display is faint, or no
display at all.
• Are the batteries depleted?
• Are the batteries inserted in the opposite (+) and (-) directions?
NOTE
• The outdoor side of this appliance is WATER RESISTANT. The indoor side is not water resistant and should
not be exposed to excess water.
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