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28
TROUBLESHOOTING GUIDE
Depending on the model, your washing machine is
equipped with various automatic safety functions.
This enables faults to be detected in good time and
the safety system can react appropriately.
These faults are frequently so minor that they can
be solved within a few minutes.
The appliance will not start, no indication
lights up.
Check whether:
• the mains plug is inserted into the socket;
• the wall socket is functioning correctly
(use a table indication or similar);
• a programme is selected correctly;
• the “On/Off” or “Start/Pause” button
(depending on model) has been pressed.
The appliance will not start, but...(varies
depending on model)
...the “Start/Pause” indication is flashing.
Check whether:
• the appliance door is properly closed
(child safety);
• the programme has been changed;
• the water tap is still closed. For models with an
indication “Water Tap Closed”, the red
indication lights up. Open the tap and push the
“Start/Pause” button.
...the “On/Off” indication is on.
Check whether:
• the appliance door is properly closed (child safety);
• a programme has been selected and the
programme is started;
• the water tap is open. If not, open the tap and
switch the appliance first off, then on.
The appliance stops during the
programme (varies depending on model).
Check whether:
• the “Rinse Hold” indication is on, terminate this
option by pressing the button again or by
choosing the “Drain” programme;
• another programme has been selected.
Reselect the desired programme and press the
“Start/Pause” button;
• “Start/Pause” indication is flashing. Press
“Start/Pause” button;
• the “Rinse Hold” button is pushed, terminate
this option by pressing the button again or by
choosing the “Drain” programme;
•“On/Off” indication is off. Press “On/Off” button;
• the washing machine safety system has been
activated (see fault description table).
Detergent and additive product residues
in dispenser at end of wash.
Check whether:
• enough water is being supplied. The mesh filters
between the inlet hose and the tap could be
blocked (see “Care and Maintenance”). Check
and clean the filter two or three times a year (see
“Removing the filter”).
The appliance vibrates during the spin
cycle.
Check whether:
• the appliance is levelled and solidly installed on all
four feet (see “Installation Guide”);
• the transport bolts have been removed. The
transport bolts must be removed before the
appliance can be used (see “Installation Guide”).
Final spin results are poor:
The appliance has an imbalance detection and
correction system. If individual heavy articles are
loaded (bathmat, bathrobe, etc.) this system may
reduce the spin speed automatically to protect the
appliance or even interrupt the spin cycle
altogether, if the imbalance is too high even after
several spin starts.
• If the laundry is still too wet at the end of the
cycle, add smaller articles of laundry to balance
the load and repeat the spin cycle.
• Excessive foam formation may prevent spinning.
Ensure correct amount of detergent is used
No water or insufficient water supply:
• the appliance has a safety hose and the safety
valve has opened (red indicator in the safety valve
inspector window).
In this case replace it with a new safety hose.
What should I do when the automatic safety system detects a malfunction?
(
varies depending on model)
The programme is interrupted and various indicators (if available) point to the source of the fault.
Fault description table
Small indication lights up Digital display Fault description
“Water Tap Closed” “FH” “Water inlet fault”
“Clean pump” “FP” “Draining fault”
- from “F15” to “F19” “Electrical components fault”
“Water Stop” “FA” “Water Stop fault”
3gb05536.fm Page 28 Tuesday, December 23, 2003 11:50 AM
Black process 45.0° 100.0 LPI
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