2
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.bosch-
home.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
en
3
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .4
Children/people/pets . . . . . . . . . . . . . 4
Installation. . . . . . . . . . . . . . . . . . . . . . 6
Operation . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning/Maintenance . . . . . . . . . . . . 9
7 Environmental protection . . . . .11
Packaging/used appliance . . . . . . . . 11
Tips on economical use . . . . . . . . . . 11
5 Positioning and connecting . . .11
Included with the appliance . . . . . . . 11
Installation. . . . . . . . . . . . . . . . . . . . . 12
Secure installation . . . . . . . . . . . . . . 12
Installation surface . . . . . . . . . . . . . . 12
Installation on a base
or a wooden joist floor . . . . . . . . . . . 12
Installing the appliance
in a kitchenette . . . . . . . . . . . . . . . . . 12
Removing the transport locks . . . . . . 13
Hose and cable lengths . . . . . . . . . . 13
Water connection . . . . . . . . . . . . . . . 14
Water inlet. . . . . . . . . . . . . . . . . . . . . 14
Water outlet . . . . . . . . . . . . . . . . . . . 15
Levelling . . . . . . . . . . . . . . . . . . . . . . 16
Electrical connection. . . . . . . . . . . . . 16
Before washing for the first time . . . . 17
Transportation. . . . . . . . . . . . . . . . . . 17
Y Main points in brief . . . . . . . . . .18
* Getting to know the appliance 19
Washing machine . . . . . . . . . . . . . . . 19
Control panel . . . . . . . . . . . . . . . . . . 20
Display panel . . . . . . . . . . . . . . . . . . 20
Z Laundry. . . . . . . . . . . . . . . . . . . .21
Prepare the laundry . . . . . . . . . . . . . 21
Sorting laundry . . . . . . . . . . . . . . . . . 21
Starching . . . . . . . . . . . . . . . . . . . . . 22
Dyeing/bleaching . . . . . . . . . . . . . . .22
Soaking . . . . . . . . . . . . . . . . . . . . . . .22
C Detergent . . . . . . . . . . . . . . . . . . 22
Correct selection of detergent . . . . . .22
Saving energy and detergent . . . . . .23
0 Programme default settings. . . 23
°C Temperature . . . . . . . . . . . . . . . .23
0 Spin speed . . . . . . . . . . . . . . . . . .23
5 Ready in . . . . . . . . . . . . . . . . . . .24
\ Additional programme settings24
Z Water Plus . . . . . . . . . . . . . . . . . .24
O Rinse Plus . . . . . . . . . . . . . . . . . .24
1 Operating the appliance . . . . . . 24
Preparing the washing machine . . . .25
Select programme/switch on
the appliance. . . . . . . . . . . . . . . . . . .25
Change the programme default
settings . . . . . . . . . . . . . . . . . . . . . . .25
Select additional programme settings25
Placing laundry into the drum . . . . . .25
Measure and add detergent
and care products . . . . . . . . . . . . . . .26
Start the programme . . . . . . . . . . . . .27
Childproof lock . . . . . . . . . . . . . . . . .27
Adding laundry . . . . . . . . . . . . . . . . .28
Changing the programme . . . . . . . . .28
Cancel the programme . . . . . . . . . . .28
Programme end during
- - - - Rinse Stop . . . . . . . . . . . . . . . .28
Programme end . . . . . . . . . . . . . . . .28
Removing laundry/switching off
the appliance. . . . . . . . . . . . . . . . . . .28
H Sensors . . . . . . . . . . . . . . . . . . . 29
Automatic load sensing. . . . . . . . . . .29
Unbalanced load detection system . .29
2 Cleaning and maintenance. . . . 29
Machine housing/control panel . . . . .29
Drum . . . . . . . . . . . . . . . . . . . . . . . . .29
en Intended use
4
Descaling. . . . . . . . . . . . . . . . . . . . . 30
Detergent drawer and housing . . . . 30
Detergent solution pump blocked . . 30
The drain hose at the siphon
is blocked . . . . . . . . . . . . . . . . . . . . 31
Filter in the water supply blocked . . 31
3 Faults and what
to do about them. . . . . . . . . . . . 32
Emergency release . . . . . . . . . . . . . 32
Information on the display panel . . . 33
Faults and what to do about them. . 33
4 After-sales service . . . . . . . . . . 35
J Technical data. . . . . . . . . . . . . . 35
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
( Safety instructions
Safety instructions
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
Safety instructions en
5
■ The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■ Children must not play with
this appliance.
■ Do not allow children to
clean or maintain this
appliance unsupervised.
■ Keep children under 3 years
and pets away from this
appliance.
■ Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
:Warning
Risk of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■ Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
■ Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
:Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
Keep packaging, plastic film
and packing components away
from children.
:Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
:Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
en Safety instructions
6
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
Installation
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance is not installed
properly, this may lead to a
dangerous situation. Ensure
the following:
■ The mains voltage on your
power socket must match
the rated voltage specified
on the appliance
(identification plate). The
connected loads and the
required fuse protection are
specified on the identification
plate.
■ The appliance must only be
connected to alternating
voltage via a protective
contact socket that has been
correctly installed. This plug
socket must be freely
accessible at all times.
■ The mains plug and the
protective contact socket
must match and the earthing
system must be correctly
installed.
■ The installation must have an
adequate cross section.
■ The mains plug must be
freely accessible at all times.
If this is not possible, in
order to comply with the
relevant safety regulations, a
switch (2-pole switch-off)
must be built into the
permanent installation in
accordance with electrical
installation regulations.
■ If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
Safety instructions en
7
:Warning
Risk of fire/material damage/
damage to the appliance!
The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.
:Warning
Risk of injury/material
damage/damage to the
appliance!
■ The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
:Warning
Risk of injury!
■ The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of injury!
■ The appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of injury!
■ If the hoses and mains
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
Caution!
Material damage/damage to
the appliance
■ If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).
Material damage/damage to the appliance
en Safety instructions
8
■ If the water hoses are altered
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Material damage/damage to the appliance
■ The use of hoses supplied
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.
Material damage/damage to the appliance
■ The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of injury!
■ If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of injury!
■ If you climb onto the
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of injury!
Safety instructions en
9
■ If you reach into the drum
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
:Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
:Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
Caution!
Material damage/damage to
the appliance
■ If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs → Supplementary
sheet for the operating and
installation instructions.
Material damage/damage to the appliance
■ If you pour the wrong
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:
en Safety instructions
10
■ Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
■ Never take hold of the mains
plug with wet hands.
■ When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the
appliance or its features.
■ Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
■ Spare mains cables can be
ordered from our customer
service.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of electric shock/material
damage/damage to the
appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer,
steam cleaner, hose or spray
gun to clean your appliance.
:Warning
Risk of injury/material
damage/damage to the
appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■ Do not allow these agents to
come into contact with the
surfaces of the appliance.
■ Clean the appliance with
nothing but water and a soft,
damp cloth.
■ Remove any detergent,
spray or other residues
immediately.
Environmental protection en
11
7 Environmental
protection
Environmental protection
Packaging/used appliance
)
Dispose of packaging in an
environmentally friendly manner.
This appliance is designated according
to European Directive 2012/19/EC,
which governs waste electrical and
electronic equipment (WEEE).
The directive provides a framework for
the collection and recycling of old
appliances, which is valid across the
EU.
Tips on economical use
■ Always fill the appliance with the
maximum amount of laundry for
each programme.
Programme overview ~
Supplementary sheet for the
installation and operating
instructions
■ Wash normally soiled laundry
without prewash.
■ Refer to the care labels on the
textiles for the selectable
temperature. The temperatures in the
machine may deviate from this for an
optimum mix of energy-saving and
washing results.
■ If the laundry will be dried in a dryer,
select the spin speed according to
the dryer manufacturer's instructions.
5 Positioning and
connecting
Positioning and connecting
Included with the appliance
( Elbow for securing the water drain hose*
0 Mains cable
8 Water supply hose on AquaStop/
AquaSecure models
@ Water drain hose
H Bag*:
■ Installation and operating instructions
■ After-sales service location directory*
■ Warranty*
■ Cover caps for openings after the
transportation safety devices have
been removed
■ Spanner*
P Water supply hose on standard models
* depending on the model
#
+
3
en Positioning and connecting
12
Notes
■ Check the machine for transport
damage. Never use a damaged
machine. If you have any complaints,
contact the retailer from whom you
purchased the appliance, or our
after-sales service.
■ Moisture in the drum is due to the
final inspection.
In addition, a hose clamp (24 – 40 mm
diameter, available from specialist
retailers) is required to connect the
water drain hose to a siphon.
Useful tools
■ Spirit level for aligning
■ Wrench with:
– WAF13 for loosening the
transportation safety devices and
– WAF17 for aligning the appliance
feet
Installation
Note: Moisture in the drum is due to
the final inspection.
Secure installation
:Warning
Risk of injury!
■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine; wear
protective gloves.
■ If the washing machine is lifted by
protruding components (e.g. the
washing machine door), the
components may break off and
cause injuries.
Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
laid properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
■ Frozen hoses may crack/burst.
Do not install the washing machine
in areas exposed to frost and/or
outdoors.
Note: If in doubt, have the appliance
connected by a technician.
Installation surface
Note: The washing machine must be
stable so that it does not move around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The washing machine may “wander”
and tip/topple from the base during the
Spin cycle.
Always secure the washing machine
feet with fixing brackets.
Order no. WMZ2200, WX975600,
Z7080X0
Note: On wooden joist floors, install the
washing machine:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installing the appliance in a
kitchenette
:Warning
Risk of death!
There is a risk of electric shock if live
components are touched.
Disconnect the appliance from the
power supply.
Positioning and connecting en
13
Notes
■ A recess width of 60 cm is required.
■ Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
:Warning
Risk of electric shock!
If you remove the appliance covering
plate for installation underneath the
worktop or in a unit, you must always
replace it with a metal cover*.
* Order no. WMZ2420, WZ10190
Removing the transport locks
Caution!
Damage to the appliance
■ The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the machine may become
damaged when it is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Note: Keep the screws and sleeves
screwed together in a safe place.
1. Take the hoses out of the holders.
2. Remove the mains cable from the
holders. Unscrew and remove all
four transport lock screws.
Remove the sleeves.
3. Fit the covers. Lock the covers firmly
in place by applying pressure to the
snap-in hooks.
Hose and cable lengths
Left-hand connection
aFP
aFP
PD[FP
PLQFP
aFP
en Positioning and connecting
14
Right-hand connection
Tip:
The following are available from
specialist retailers/our after-sales
service:
■ Extension for the AquaStop and cold
water supply hose (approx. 2.50 m).
Order no. WMZ2380, WZ10130,
Z7070X0
■ A longer supply hose (approx. 2.20
m) for standard models. Individual
component number for the after-
sales service: 00353925
Water connection
:Warning
Risk of death!
There is a risk of electric shock if live
components are touched.
Do not immerse the AquaStop safety
valve in water (it contains an electric
valve).
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Observe the following when connecting
the machine:
Notes
■ In addition to the information listed
here, the local water and electricity
supplier may have special
requirements.
■ Only operate the washing machine
using cold mains water.
■ Do not connect the washing
machine to the mixer tap of an
unpressurised hot-water boiler.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■ If in doubt, have the appliance
connected by a technician.
Water inlet
Notes
■ Do not bend, squash, modify or cut
through the water supply hose
(otherwise its strength is no longer
guaranteed).
■ Only tighten the screw connection by
hand. If the screw connections are
tightened too much with a tool
(pliers), the thread may be
damaged.
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
■ When the tap is open, the water flow
rate is at least 8 l/min.
■ If the water pressure is higher than
this, a pressure-reducing valve must
be installed.
Connection
Connect the water supply hose to the
tap (¾" = 26.4 mm) and to the
appliance (not necessary for AquaStop
models as this is permanently installed):
PLQFP
PD[FP
aFP
aFP
aFP
Positioning and connecting en
15
■ Standard model
■ AquaSecure model
■ AquaStop model
Carefully turn the tap on, and check that
the connection points are not leaking.
Note: The screw connection is under
mains water pressure.
Water outlet
Caution!
Water damage
If the drain hose slips out of the
washbasin or the connection point
during draining due to high water
pressure, any escaping water may
cause water damage.
Secure the drain hose so that it cannot
slip out.
Notes
■ Do not kink the water drain hose or
stretch it lengthways.
■ Height difference between the
installation surface and the drain:
Min. 60 cm, max. 100 cm
You can lay the water outlet hose as
follows:
■ Drainage into a washbasin
:Warning
Risk of scalding!
When washing at high temperatures,
there is a risk of scalding if you
come into contact with hot detergent
solution (e.g. when draining hot
detergent solution into a wash
basin).
Do not reach into the hot detergent
solution.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is
immersed in the drained water, water
may be sucked back into the
appliance and may damage the
appliance/fabrics.
Make sure that:
– The plug does not block drainage
from the wash basin.
– The end of the drain hose is not
immersed in the drained water.
– The water drains away quickly
enough.
en Positioning and connecting
16
■ Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24 – 40 mm (available
from specialist retailers).
Levelling
Align the appliance using a spirit level.
Incorrect alignment may result in loud
noises, vibrations and machine
"movement".
1. Loosen the lock nuts using a
spanner, turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and
do not adjust its height.
The lock nuts on all four appliance
feet must be screwed tightly against
the housing.
Electrical connection
:Warning
Risk of death!
There is a risk of electric shock if live
components are touched.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Observe the following information and
ensure that:
Notes
■ The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The washing machine is only
connected to an alternating current
supply via a properly installed
earthed socket.
■ The mains plug fits the socket.
■ The cable cross-section is adequate.
■ The earthing system is properly
installed.
■ If the mains cable needs replacing,
only a qualified electrician may do it.
Replacement mains cables are
available from the after-sales service.
■ Do not use multiple plugs/couplings
or extension cables.
■ If an earth-leakage circuit breaker is
used, only a type which displays this
z symbol can be fitted.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug can be accessed at
all times.
■ Do not bend, squash, modify, cut
through, or bring the mains cable
into contact with heat sources.
Positioning and connecting en
17
Before washing for the first
time
The washing machine was thoroughly
tested before leaving the factory. In
order to remove any water which may
be left over from the test, run the first
washing cycle without any laundry.
Notes
■ The washing machine must be
correctly installed and connected
(from ~ Page 11).
■ Never use a damaged machine.
Inform the after-sales service.
~ Page 35
1. Check the washing machine.
2. Connect the mains plug.
3. Turn on the tap.
4. Switch on the appliance.
5. Close the washing machine door (do
not load any laundry).
6. Select the Cottons 90 °C
programme.
7. Open the detergent drawer.
8. Pour approximately 1 litre of water
into compartment II.
9. Add standard detergent to
compartment II according to
manufacturer’s instructions for light
soiling.
Note: To prevent foaming, only use
half the recommended amount of
detergent. Do not use detergents
designed for woollens or delicates.
10.Close the detergent drawer.
11.Press the Start button.
12.Switch off the appliance when the
programme has finished.
Your washing machine is now ready to
use.
Transportation
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose.
3. Drain the remaining detergent
solution.
4. Disconnect the washing machine
from the mains.
5. Remove the hoses.
Installing the transport locks:
1. Remove the covers and keep them
in a safe place.
Use a screwdriver if necessary.
2. Insert all four sleeves.
Clip the mains cable securely in the
holders. Insert and tighten the
screws.
Before switching on the appliance
again:
Notes
■ The transport locks must be
removed.
■ To prevent unused detergent from
flowing straight into the drain during
the next wash: Pour approx. 1 litre of
water into compartment II and start
the Empty programme.
en Main points in brief
18
Y Main points in brief
Main points in brief
--------
--------
--------
--------
1 @ @ @
Connect the mains
plug.
Turn on the tap (for
models without the
AquaStop feature).
Sort the laundry. Open the washing
machine door.
2 @ @ @ @
Select a
programme.
Load the laundry. Do not trap any
items of laundry.
Close the washing
machine door.
3 @ @ @ @
Add detergent. Change the
programme default
settings, if
necessary.
Select additional
settings, if
necessary.
Start the
programme.
4 @ @ @ @
Programme end Open the loading
door and remove the
laundry.
Turn the programme
selector to Ú .
Turn off the tap (for
models without
AquaStop).
en Getting to know the appliance
20
Control panel
You can find possible programme default settings and additional programme
settings in the overview; these differ depending on the model.
Display panel
Note: The table shows possible setting
+
#
3
( Display panel for settings and
information
0 Programme default settings can
be changed
Overview of all programme default
settings
8 Start button for starting,
interrupting, (e.g. adding laundry)
and cancelling a programme
@ additional programme settings
can be selected (depending on
the model),
Overview of all additional
programme settings
H Status indicators
Programme status indicators:
y Ready
0 Spin
O Rinse
N Wash/Active
z Ready
P Programme selector for selecting
the programme and for switching
the washing machine on and off
Setting options and information for the selected programme (* depending on model)
’©–š - 90 °C Temperature in °C (degrees Celsius); ’©–š = cold
- - - - ...1400* 0 Spin speed in rpm (revolutions per minute);
- - - - = Without final spin
‹ : ‹‹ programme time Depends on the programme selection in h:min
(hours:minutes)
1 - 24 h "Ready in" time Programme ends after ... h (h = hours)
@ childproof lock ~ Page 27
Laundry en
21
Z Laundry
Laundry
Prepare the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paperclips,
needles, nails) may damage the laundry
or components in the washing machine.
You should therefore note the following
tips when preparing your laundry:
■ Empty any pockets.
■ Look out for metal items (paperclips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Close any zips; button up any cover
buttons.
■ Brush sand out of pockets and
collars.
■ Remove curtain fittings or place
curtains in a laundry bag.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■ Type of fabric/fibre.
■ Colour:
Note: Laundry can discolour or not
be cleaned correctly. Wash white
and coloured items separately.
Wash new coloured items separately
the first time you wash them.
■ Soiling:
Wash laundry with the same level of
soiling together.
Examples of levels of soiling:
– Light: Do not prewash; if
required, select a programme for
( SpeedPerfect
– Normal
– Heavy: Load less laundry, select
a programme with prewash
– Stains: Remove/pretreat stains
while they are fresh. Firstly, dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels:
The numbers in the symbols indicate
the maximum washing temperature
that may be used.
– M: Suitable for a normal
washing process; e.g. the
Cottons programme.
– U : A gentle washing process is
required; e.g. the Easy-Care
programme.
– V : An especially gentle washing
process is required; e.g. the
Delicates/Silk programme
– W : Suitable for washing by
hand; e.g. the W/Wool
programme.
– Ž: Do not wash the laundry in
the machine.
en Detergent
22
Starching
Note: Laundry should not be treated
with fabric softener.
Starching is possible in all wash
programmes if liquid starch is used.
Measure starch into compartment M in
accordance with the manufacturer's
instructions (clean first if necessary).
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the washing machine to
bleach clothes.
Soaking
1. Pour soaking agent/detergent into
compartment II in accordance with
the manufacturer’s instructions.
2. Turn the programme selector to the
Cottons 30 °C programme.
3. Press the Start button to start the
programme.
4. After approx. 10 minutes, press the
Start button again to pause the
programme.
5. After the required soaking time,
press the Start button again if the
programme is to be continued or
changed.
Notes
■ Load laundry of the same colour.
■ No additional detergent is required;
the soaking solution is used for
washing.
C Detergent
Detergent
Correct selection of detergent
The care label is crucial to ensure
correct detergent selection, temperature
and laundry treatment. ~ See also
www.sartex.ch
Visit www.cleanright.eu to find further
information on detergents, care
products and cleaning agents for
domestic use.
■ Standard detergent with optical
brighteners
Suitable for heat-resistant white
laundry made from linen or cotton
Select the Cottons programme, cold
– max. 90 °C.
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Select the Cottons programme, cold
– max. 60 °C.
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres or synthetic
fibres
Select the Easy-Care programme,
cold - max. 60 °C.
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Select the Delicates/Silk
programme, cold – max. 40 °C.
■ Detergent for woollens
Suitable for woollen fabrics
Select the Wool programme, cold –
max. 40 °C.
Programme default settings en
23
Saving energy and detergent
For light and normal soiling, you can
save energy (by lowering the washing
temperature), and detergent.
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information. ~ Page 27
0 Programme default
settings
Programme default settings
Note: You can find possible
programme default settings in the
overview; these differ depending on the
model.
The programme default settings for all
programmes are preset at the factory
and are displayed in the display panel
after the programme is selected.
°C Temperature
(s Temp. °C)
Depending on the programme
progress, you can change the preset
washing temperature (in °C) before and
during the programme.
Press the temperature button repeatedly
until the required temperature is
displayed in the display panel.
The maximum temperature that can be
set depends on the programme that has
been selected.
Programme overview ~
Supplementary sheet for the installation
and operating instructions
0 Spin speed
(Spin, rpm, 0)
Depending on the programme
progress, you can change the spin
speed (in rpm; revolutions per minute)
before and during the programme.
To do this, press the Spin Speed button
repeatedly until the required spin speed
is displayed in the display panel.
The maximum speed that can be
selected depends on the model and
programme that has been selected.
Saving Soiling/note
Reduced temper-
ature and deter-
gent quantity as
per the recom-
mended dosage
Light
No visible dirt or stains. Cloth-
ing has absorbed body
odours, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat-soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Temperature as
per the care label,
and detergent
quantity as per
the recom-
mended dosage
for heavy soiling
Heavy
Dirt and/or stains clearly visi-
ble, e.g. tea towels, baby
items, work clothing
en Additional programme settings
24
- - - - Rinse Stop setting (without final
spin). The laundry remains in the water
after the last rinse cycle.
You can select - - - - Rinse Stop (without
final spin) to prevent creasing if the
laundry is not taken out of the washing
machine immediately after the
programme has ended.
Programme overview ~
Supplementary sheet for the installation
and operating instructions
5 Ready in
(Finished in, 5, 4, 3)
The respective programme length is
displayed by selecting the programme.
The length of the programme is
automatically adjusted when the
programme is running. Changes to the
programme default settings or
additional programme settings also
change the programme length.
Before starting the programme, the
programme end ("Ready in" time) can
be preselected in increments of one
hour (h = hours) up to a maximum of 24
hours.
1. Select the required programme.
Note: The programme duration is
displayed in the display panel.
2. Press the Ready in button
repeatedly until the required number
of hours is displayed in the display
panel.
3. Press the Start button.
The set "Ready in" time is now active.
The selected programme starts
automatically and ends after the
selected number of hours.
After the programme has started, the
programme duration, e.g. 2:30
(hours:minutes), is displayed in the
display panel.
Note: The programme length is
included in the selected “Ready in”
time.
\ Additional programme
settings
Additional programme settings
Note: You can find possible additional
programme settings in the overview;
these differ depending on the model.
Z Water Plus
(Z Extra Water, Water Plus, Aqua
Plus)
Increased water level and additional
rinse cycle, extended washing time. For
areas with very soft water or for further
enhancing the rinsing result.
O Rinse Plus
(à Extra Rinse, Rinse Plus)
Additional rinse cycle. For areas with
very soft water or for further enhancing
the rinsing result.
1 Operating the
appliance
Operating the appliance
Note: Correctly install and connect
the washing machine. From
~ Page 11
Before the first wash, run a wash
without any laundry. ~ Page 17
Operating the appliance en
25
Preparing the washing
machine
Notes
■ Never switch on a damaged washing
machine.
■ Inform the after-sales service.
~ Page 35
1. Connect the mains plug.
2. Turn on the tap.
3. Open the washing machine door.
4. Check that the drum is completely
drained. Drain if necessary.
Select programme/switch on
the appliance
Note: If you have activated the
childproof lock, you must first deactivate
it before you can set a
programme.~ "Childproof lock"
on page 27
Use the programme selector to select
the programme you require. The
programme selector can be rotated in
either direction.
The display alternately shows the
programme length and the maximum
load (when the door is open).
Change the programme
default settings
You can use the displayed programme
default settings or adjust them.
To do this, repeatedly press the
corresponding button until the required
setting is displayed. Then press the
Start button to start the programme.
The settings are activated without
needing to be confirmed.
They are not saved after the appliance
is switched off.
Programme default settings ~ Page 23
Programme overview from ~
Supplementary sheet for the installation
and operating instructions
Select additional programme
settings
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
The settings can be selected or
deselected depending on the progress
of the programme.
The button indicator lamps light up if a
setting is activated.
The settings are not saved when the
appliance is switched off.
Additional settings ~ Page 24
Programme overview from ~
Supplementary sheet for the installation
and operating instructions
Placing laundry into the drum
:Warning
Risk of death!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse these items of laundry
thoroughly beforehand.
Notes
■ Mix items of laundry of varying sizes.
Laundry items of different sizes
distribute themselves better during
the spin cycle. Individual laundry
items may cause an unbalanced
load.
en Operating the appliance
26
■ Observe the maximum indicated
load. Overfilling adversely affects the
washing result and encourages
creasing.
1. Unfold pre-sorted items of laundry
before placing them in the washing
drum.
2. Make sure that no items of laundry
are trapped between the washing
machine door and the rubber seal,
and close the door.
The indicator light on the Start button
flashes, and the default settings for the
programme appear continuously on the
display panel. Changes may be made
to the default settings.
Measure and add detergent
and care products
Caution!
Damage to the appliance
Cleaning agents and agents for pre-
treating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
Measuring
Measure the detergents and care
products according to:
■ Water hardness (ask your water
supply company)
■ The manufacturer's instructions on
the packaging
■ The amount of laundry
■ Soiling ~ Page 23
Filling
:Warning
Eye/skin irritation!
Detergent and care products may run
out if the detergent drawer is opened
while the machine is in operation.
Open the drawer carefully.
Rinse eyes/skin thoroughly if they come
into contact with detergents or care
products.
If swallowed accidentally, seek medical
advice.
Notes
■ When measuring the amount of all
detergents, additives, care products
and cleaning agents, always follow
the manufacturer's instructions.
■ Dilute viscous fabric softener and
fabric conditioner with a little water.
This will prevent blockages.
■ Pour liquid detergent into
corresponding dispenser and place
in the drum.
Pour the detergent and care products
into the appropriate compartments:
Operating the appliance en
27
1. Pull out the detergent drawer as far
as possible.
2. Add detergent and/or care products.
3. Close the detergent drawer.
Measuring aid* for liquid detergent
*depending on the model
For measuring the liquid detergent,
position the measuring aid as follows:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. Slide the measuring aid forward, fold
it down and click it into place.
3. Reinsert the drawer.
Note: Do not use the measuring aid for
gel detergents and washing powder, or
for programmes with prewash, or when
the "Ready in" time has been selected.
For models without a measuring aid,
pour the liquid detergent into the
appropriate dispenser and place it in
the drum.
Start the programme
Press the Start button. The indicator
light lights up and the programme
starts.
The display panel shows the Ready in
time while the programme is running or
the programme length once the wash
cycle has started. The programme
sequence lamps inform you about the
progress of the programme.
~ Page 20
Note: Press the @ symbol (childproof
lock) to stop the programme from being
inadvertently adjusted.
Childproof lock
To prevent the set functions of the
washing machine from being
accidentally changed, activate the
childproof lock when the programme
has started.
To activate/deactivate the childproof
lock, press and hold the Start button
for approx. five seconds. The @
symbol appears on the display panel.
■ @ lights up: The childproof lock is
active.
■ @ flashes: The childproof lock is
active and the programme selector
has been adjusted. To prevent the
programme from stopping, turn the
programme selector back to the
original programme. The symbol
lights up again.
Note: The childproof lock remains
active after the program has ended and
the appliance is switched off. You must
always deactivate the childproof lock if
you want to start a new programme.
Measuring aid*
A
For liquid detergent
Compartment II Detergent for the main wash,
water softener, bleach, stain
remover
Dispenser i Softener, starch,
Do not exceed the "max" mark
Compartment I Detergent for prewash
en Operating the appliance
28
Adding laundry
After starting the programme, you can
add or remove laundry:
1. Press the Start button to cancel the
programme.
The Start button indicator lamp
flashes and the machine checks
whether it is possible to add laundry.
Note: Do not leave the washing
machine door open for too long
when adding laundry, as water from
the laundry may leak out.
2. To continue the programme, press
the Start button again.
Changing the programme
If you have started the wrong
programme by mistake, you can
change it as follows:
1. Press the Start button to cancel the
programme.
2. Select a different programme.
3. Press the Start button again. The
new programme starts from the
beginning.
Cancel the programme
1. Press the Start button to cancel the
programme.
2. To cool the laundry: Select the Rinse
programme.
3. Press the Start button again. The
Rinse programme starts.
After the programme has ended, you
can remove the laundry.
Programme end during - - - -
Rinse Stop
The - - - - Rinse Stop symbol (without
final spin) symbol appears in the display
panel, and the Start button indicator
lamp flashes.
To end the programme:
1. Select the Spin or Empty
programme.
2. Press the Start button.
Programme end
The “Ÿš symbol appears in the display
panel, and the Start button indicator
lamp flashes.
If the N Wash/Active indicator light
also flashes, the washing machine has
detected too much foam during the
wash programme and automatically
switches on a rinse cycle to remove the
foam.
Note: Add less detergent to the next
washing cycle with the same load.
Removing laundry/switching
off the appliance
1. Open the washing machine door
and remove the laundry.
Note: If you cannot open the
washing machine door, the
appliance is still locked. Wait until
the programme has ended.
2. Set the programme selector to the
Off position. The appliance is
switched off.
3. Turn off the tap.
Note: Not required for AquaStop
models.
Scope of delivery ~ Page 11
Notes
■ Do not leave any items of laundry in
the drum. They may shrink in the
next wash or discolour another item.
■ Remove any foreign objects from the
drum and the rubber seal – risk of
rusting.
Sensors en
29
■ Leave the washing machine door
and detergent drawer open so that
any residual water can evaporate.
■ Always remove the laundry.
■ Always wait until the programme has
ended, as the appliance could still
be locked.
H Sensors
Sensors
Automatic load sensing
The automatic load sensing function
optimally adjusts the water consumption
to each programme depending on the
type of fabric and the load.
Unbalanced load detection
system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.
If the laundry is extremely unevenly
distributed, the speed is reduced or the
spin cycle is not performed for safety
reasons.
Note: Place large and small items of
laundry in the drum (from ~ Page 33).
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Risk of death!
There is a risk of electric shock if live
components are touched.
Switch off the appliance and pull out the
mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced from
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
Machine housing/control
panel
■ Wipe the housing and the control
panel with a soft, damp cloth.
■ Do not use any abrasive cloths,
scourers or cleaning agents
(stainless-steel cleaners).
■ Remove the detergent residue
immediately.
■ Cleaning with a water jet is
prohibited.
Drum
Wipe the inside of the rubber seal dry
with a cloth. Leave the washing machine
door open so that the drum can dry.
Use chlorine-free cleaning agents; do
not use steel wool.
en Cleaning and maintenance
30
Note: In order to keep the washing
machine clean, run it through on the
Cottons 90 °C programme on a regular
basis.
Descaling
Note: Make sure that there is no
laundry in the machine.
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from our
after-sales service. ~ Page 35
Detergent drawer and housing
If there is detergent or fabric softener
residue:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer from the housing.
2. To remove the insert: Push the insert
upwards from below with your finger.
3. Clean the detergent dispenser tray
and insert with water and a brush,
and dry. Also remove any detergent
or fabric softener residue in the
housing.
4. Fit the insert and lock it in place
(push the cylinder onto the guide
pin).
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can
evaporate.
Detergent solution pump
blocked
:Warning
Risk of scalding!
When washing at high temperatures, the
detergent solution becomes hot. If you
come into contact with the hot detergent
solution, you may be scalded.
Allow the detergent solution to cool
down.
1. Turn off the water tap so that no
more water can flow in and has to be
drained via the detergent solution
pump.
2. Switch off the appliance. Pull out the
mains plug.
3. Open and remove the service flap.
4. For models:
– With a drainage hose: Remove
the drainage hose from its holder
and remove the sealing cap.
Allow the detergent solution to
flow out into a suitable container.
Replace the sealing cap on the
drainage hose, and place the
drainage hose back in its holder.
Cleaning and maintenance en
31
– Without a drainage hose::
Carefully unscrew the pump
cover until the detergent solution
begins to flow out.
When the service flap is half full,
close the pump cover and drain
the service flap.
Repeat the above steps until all
the detergent solution has
completely drained out.
5. Carefully unscrew the pump cover;
residual water may leak out.
Clean the interior, pump-cover
thread and pump housing. The
impeller in the detergent solution
pump must be able to rotate.
Refit and screw on the pump cover.
The handle must be in a vertical
position.
6. Put the service flap back on, lock it
into place and close it.
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash: Pour 1 litre of
water into compartment II and start the
Empty programme.
The drain hose at the siphon
is blocked
1. Switch off the appliance. Pull out the
mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual
water may leak out.
3. Clean the drain hose and siphon
connecting piece.
4. Re-attach the drain hose and secure
the connection point using the hose
clamp.
Filter in the water supply
blocked
:Warning
Risk of electric shock!
Do not immerse the AquaStop safety
valve in water (it contains an electric
valve).
First, reduce the water pressure in the
supply hose:
1. Turn off the tap.
2. Select any programme (except
Rinse/Spin/Empty).
3. Press the Start button. Allow the
programme to run for approximately
40 seconds.
4. Set the programme selector to the
Off position. Pull out the mains plug.
en Faults and what to do about them.
32
5. Clean the filter on the tap:
Disconnect the hose from the tap.
Clean the filter with a small brush.
6. For standard and AquaSecure
models, clean the filter on the rear of
the appliance:
Disconnect the hose from the rear of
the appliance,
Use pliers to remove the filter and
then clean it.
7. Connect the hose and check for
leaks.
3 Faults and what to do
about them.
Fault s and what to do about them.
Emergency release
E.g. in the event of a power cut
The programme continues when the
power supply is restored.
However, if the laundry has to be
removed, the washing machine door
can be opened as follows:
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot
detergent solution and laundry.
If possible, leave it to cool down first.
:Warning
Risk of injury!
Reaching into the drum while it is still
turning may cause hand injuries.
Do not reach into the drum when it is
turning.
Wait until the drum has stopped turning.
Caution!
Water damage
Any escaping water may cause water
damage.
Do not open the washing machine door
if water can be seen through the glass.
1. Switch off the appliance. Pull out the
mains plug.
2. Drain the detergent solution
3. Use a tool to pull the emergency
release downwards and then
release.
The washing machine door can then
be opened.
Faults and what to do about them. en
33
Information on the display panel
Faults and what to do about them.
Display Cause/remedy
E3 ■ Close the washing machine door properly; washing may be trapped.
E5 ■ Turn the tap on fully. ~ Page 14
■ Supply hose kinked/jammed.
■ The water pressure is too low. Clean the filter. ~ Page 31
E6 ■ Detergent solution pump blocked. Clean the drain pump. ~ Page 30
■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 31
E2 ■ Motor fault. Call the after-sales service.~ Page 35
@ ■ Childproof lock is active; deactivate it.~ Page 27
Other displays ■ Switch off the appliance, wait for five seconds and then switch it on again. If the
display appears again, call the after-sales service. ~ Page 35
Faults Cause/remedy
Water is running out. ■ Attach the drain hose correctly or replace it. ~ Page 15
■ Tighten the threaded joint on the inlet hose. ~ Page 14
Water not flowing in.
Detergent is not being dis-
pensed.
■ Has the Start button been pressed?
■ Is the tap turned on? ~ Page 14
■ Could the filter be clogged? Clean the filter. ~ Page 31
■ Is the inlet hose kinked or trapped?
The door cannot be
opened.
■ The safety function is activated. Stop programme? ~ Page 28
■ Is @ (childproof lock) activated? Deactivate. ~ Page 27
■ - - - - Rinse Stop (without final spin) selected?
■ Can the door only be opened by the emergency release? ~ Page 32
Programme does not
start.
■ Has the Start button been pressed to pause the programme, or has the
Ready in time been selected?
■ Is the door closed?
■ @ (childproof lock) activated? Deactivate. ~ Page 27
The water is not draining. ■ - - - - Rinse Stop (without final spin) selected?
■ Clean the drain pump. ~ Page 30
■ Clean the drain pipe and/or the drain hose.~ Page 31
Water is not visible in the
drum.
■ Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
■ Programme for p Easy-Iron selected?
■ Is the selected speed too low?
en Faults and what to do about them.
34
The spin cycle runs sev-
eral times.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault; the foam detection system is active – a rinse cycle has been
switched on.
The length of the pro-
gramme changes during
the wash cycle.
■ Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown in the dis-
play panel.
Residual water in the care
product dispenser.
■ Not a fault – the effectiveness of the care product is not affected.
■ If necessary, clean the insert and detergent drawer. ~ Page 30
There are odours or
greasy deposits in the
washing machine.
■ Run the Cottons 90 °C programme without any laundry. Use standard
detergent for this.
N Wash/Active indica-
tor light flashes. Foam
may also be leaking from
the detergent drawer.
■ Have you used too much detergent? Mix one tablespoon of fabric softener
with 1/2 litre of water and pour into compartment II (not for outdoor fabrics
or those made with down). Use less detergent in the next washing cycle.
Loud noises, vibrations
and machine “movement”
during the spin cycle.
■ Appliance aligned? Align the appliance. ~ Page 16
■ Are the appliance feet secured? Secure the appliance's feet. ~ Page 16
■ Have the transport braces been removed? Removing the transportation
bolts. ~ Page 13
Noises during spin and
drain cycles.
■ Clean the detergent solution pump ~ Page 30
The display panel/indica-
tor lamps do not work
while the appliance is run-
ning.
■ Power failure?
■ Have the fuses blown? Switch on/replace the fuses.
■ If the fault occurs repeatedly, call the after-sales service. ~ Page 35
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select the Rinse programme or brush the laundry after washing.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■ Set the programme selector to the Off position. The appliance is switched off.
■ Unplug the mains plug from the socket.
■ Turn off the tap and call the after-sales service..~ Page 35
Faults Cause/remedy
After-sales service en
35
4 After-sales service
After-sales service
If you cannot rectify the fault yourself
(Faults – what to do? ~ Page 33),
please contact customer services. ~
Cover page
We will always find an appropriate
solution to avoid unnecessary visits by
engineers.
Please provide the after-sales service
with the product number (E no.) and the
production number (FD) of the
appliance.
You can find this information (*
depending on the model):
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us. By doing so, you can be
sure that the repairs are carried out by
trained service personnel using genuine
spare parts.
J Technical data
Technical data
Dimensions:
850 x 600 x 550 mm
(height x width x depth)
Weight:
68 - 75 kg (depending on model)
Mains connection:
Mains voltage 220 - 240 V/50 Hz
Nominal current 10 A
Nominal power 2000 – 2300 W
Water pressure:
100 - 1000 kPa (1 - 10 bar)
Power consumption when switched
off:
0.20 W
Power consumption when ready for
use (left-on mode):
1.90 W
Product number Production number
(1U )'
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
*9001255797*
9001255797 (9902)
Aqua-Stop warranty
Only for appliances with Aqua-Stop
In addition to warranty claims against the vendor based on the purchase
agreement and to our appliance warranty, we will provide compensation under
the following conditions:
1. If water damage is caused due to a fault in our Aqua-Stop system, we will
compensate domestic customers for the damage caused.
2. The liability guarantee is valid for the service life of the appliance.
3. It is a prerequisite of all warranty claims that the appliance with Aqua-Stop
must have been installed and connected correctly in accordance with our
instructions; this also includes a correctly fitted Aqua-Stop extension
(genuine accessories).
Our warranty does not cover defective feed lines or fittings leading to the
Aqua-Stop connection at the tap.
4. Appliances with Aqua-Stop do not need to be supervised during operation,
nor secured afterwards by turning off the tap.
The tap only needs to be turned off if you are away from home for a long
period, e.g. for several weeks' holiday.
You can find the contact information for all countries in the attached after-sales
service directory.
7 Advice and repair order in the event of faults
GB 0344 892 8979 (Calls charged at local or mobile rate.)
IE 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
