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258
*
[HS01700( ALL)03/95]
❑
your Vehicle Identification Number (VIN)
(listed on your owner card)
*
[HS02200( ALL)03/95]
If you still have a service or product complaint,
you may wish to contact the Dispute Settlement
Board (U.S. only) or the Canadian Motor Vehicle
Arbitration Plan (CAMVAP) in Canada.
%
*
[HS02300( ALL)02/95] The Dispute Settlement Board
(U.S. Only)
*
[HS02400( ALL)03/95]
The Dispute Settlement Board is a voluntary,
independent dispute-settlement program
available free to owners or lessees of qualifying
Ford Motor Company vehicles.
*
[HS02500( ALL)01/95]
The Dispute Settlement Board may not be
available in all states. Ford Motor Company
reserves the right to change eligibility
limitations, modify procedures and/or to
discontinue this process at any time without
notice and without incurring obligations.
*
[HS02600( ALL)01/95]
What Kind of Cases Does the Board
Review?
*
[HS02700( ALL)03/95]
The Board reviews all product performance and
service complaints on Ford, Mercury and Lincoln
Cars and Ford and Mercury Light Trucks under
warranty that have not been resolved by a
dealer or Ford Motor Company.
*
[HS02750( ALL)03/95]
The Board does not review issues involving:
*
[HS02800( ALL)01/95]
❑
A non-Ford product
*
[HS02900( ALL)01/95]
❑
A non-Ford dealership
*
[HS03100( ALL)01/95]
❑
A vehicle sales transaction
*
[HS03200( ALL)01/95]
❑
A request for reimbursement of consequential
expenses unless incidental to a service or
product complaint being reviewed
*
[HS03300( ALL)01/95]
❑
Items not covered by your warranty
File:lthsb.ex
Update:Fri Jun 9 15:25:09 1995
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