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Faults and what to do about them. en
55
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an
imbalance by repeatedly distributing the laundry.
■ Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
The length of the
programme changes
during the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown in the display
panel.
Residual water in the
care-product
compartment v u.
■ Not a fault – the effect of the care product is not affected.
Odours in the washing
machine.
Run the Drum Clean or Cottons 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: . To prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use detergent designed
for woollens or delicates.
The Å symbol lights up
in the display panel. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment v u (not suitable for outdoor clothing, sportswear or items
stuffed with down).
Use less detergent in the next washing cycle.
Repeated, intensive
foaming.
■ Check your basic dosage and dosage strength settings.
■ If required, use a different liquid detergent.
Detergent/fabric softener
drips off the seal and
collects on the door or in
the seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill above
the max. mark in the dispensers.
Loud noises, vibrations
and machine "movement"
during the spin cycle.
■ Is the appliance aligned? Align the appliance. ~ Page 20
■ Are the appliance's feet fixed? Secure the appliance's feet. ~ Page 20
■ Have the transport braces been removed? Remove the transport braces.
~ Page 16
The display panel/
indicator lights do not
work while the appliance
is running.
■ Has there been a power failure?
■ Have the fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
There is detergent
residue on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
- P - appears in the
display panel when the
cycle is paused.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
■ Press the A button to continue the programme.
Faults Cause/Remedy
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