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13
Troubleshooting
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.ikea.com In Canada, www.ikea.com
DISHWASHER IS NOT OPERATING PROPERLY
PROBLEM POSSIBLE CAUSES AND/OR SOLUTIONS
Dishwasher does not
run or stops during a
cycle
Is the door closed tightly and latched?
Is the right cycle selected?
Is there power to the dishwasher? Has a household fuse blown or has a circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues, call an electrician. Has the motor stopped
due to an overload? The motor automatically resets itself within a few minutes. If it does
not restart, call for service.
Is the water shut-off valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for several seconds during the main wash.
The Clean light is
ashing
Call for service.
Dishwasher will not ll Is the overll protection oat able to move up and down freely? Press down to release.
Dishwasher seems to
run too long
The dishwasher can run up to 3¹⁄
2
hours depending on soil level, water temperature, cycles, and options.
Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water.
Is the dishwasher cycle time within the cycle times? See cycle selections wash times. A delay
automatically occurs in some wash and rinse cycles until the water reaches the proper temperature.
This dishwasher is equipped with an optical sensor wash that detects water temperature, soil, and
detergent amount. Wash cycles are adjusted based on what is sensed.
IMPORTANT: The very rst wash cycle after installation in your home will be adjusted to include an
additional 2 rinses. This cycle must not be interrupted for proper sensor adjustment. If this adjustment
cycle is canceled or stopped before the Clean light comes on at the end of the cycle, the next wash cycle
will repeat this sensor adjustment.
Water remains in the
dishwasher
Is the cycle complete?
Detergent remains in
the covered section of
the dispenser
Is the cycle complete?
Is the detergent lump free? Replace detergent if necessary.
Is the dispenser door blocked by dishes or cookware when the dishwasher door is closed?
White residue on the
front of the access
panel
Was too much detergent used?
Is the brand of detergent making excess foam? Try a different
brand to reduce foaming and eliminate buildup.
Odor in the dishwasher Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in “Dishwasher Care.”
Condensation on the
kitchen counter
(built-in models)
Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form
on the counter. Refer to the Installation Instructions for more information
DISHES DO NOT DRY COMPLETELY
Dishes do not dry
completely
Did you use a rinse aid? Your dishwasher is designed to use rinse aid for good drying performance.
Without rinse aid, your dishes and dishwasher interior will have excessive moisture. The Heat Dry option
will not perform as well without rinse aid.
Dishes are not dry Did you load your dishwasher to allow proper water drainage?
Do not overload. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty?
Did you use an air-dry or energy-saving dry option? Use a heated drying option for dryer dishes.
PROBLEM POSSIBLE CAUSES AND/OR SOLUTIONS
Excess moisture on
racks and dishwasher
interior
Check the rinse aid indicator to see that there is rinse aid in the dispenser.
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