User Manual LG WM8100HVA 5.2 cu. ft. Mega Capacity TurboWash® Washer with Steam Technology

• User Manual - (English, Spanish)

• Spec Sheet (web) - (English)

Table of contents

• PRODUCT FEATURES
• PRODUCT OVERVIEW
• PREPARATION
• OPERATION
• MAINTENANCE
• TROUBLESHOOTING
• SPECIFICATIONS

PRODUCT FEATURES

• INVERTER DIRECT-DRIVE MOTOR: The inverter motor, which is directly connected to the drum, produces little noise and vibration and offers great durability and a long lifespan.
• SMART DIAGNOSIS™: Should you experience any technical difficulty with your washing machine, it has the capability of transmitting data by phone to the Customer Information Center. The call center agent records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis (Refer to page 38).
• TUB CLEAN: Regular cleaning of the tub on a monthly basis using Tub Clean can help keep the tub clean and fresh.
• MAGNETIC DOOR PLUNGER: Safely and conveniently secure the door slightly ajar with the magnetic door plunger. This will promote air circulation and allow the interior of the machine to dry. To use this feature, after the load has been removed, do not close the door completely. When the magnetic door plunger comes into contact with the metal washer cabinet, it will secure the door slightly open allowing the interior of the washer to dry.
• LARGE CAPACITY STAINLESS STEEL DRUM: The large capacity stainless steel drum offers extreme durability and is tilted to improve efficiency and allow easier access for large items.
• CHILD LOCK: Use this option to disable the controls during a wash cycle. This option can prevent children from changing cycles or operating the machine.
• DETERGENT DISPENSER DRAWER: The four-compartment dispenser drawer makes it easy to separate the pre-wash detergent, the main laundry detergent, liquid bleach, and fabric softener into different compartments.
• HIGH TEMPERATURE STEAM CYCLES: During LG's unique high-temperature steam cycles, the hot steam helps to remove tough stains

PRODUCT OVERVIEW

Parts

Control Panel Features

Operation

Display

Display Icon	Description
	This portion of the display shows which stage of the wash cycle is currently underway (Load Sensing, Wash, Rinse or Spin).
	Indicates that the door is locked. The washer door will lock while the washer is operating. The door can be unlocked by pressing the Start/ Pause button to stop the washer.
	This indicator shows that the washer has been set for Delay Wash. The washer will start automatically after the set delay time has passed.
	When the Start/Pause button is pressed, the washer automatically detects the wash load (weight) and optimizes the washing time, based on the selected cycle and options. The display will then indicate the estimated time remaining for the selected wash cycle.

PREPARATION

Sorting Wash Loads

Read and observe the following to prevent shrinkage or damage to clothes.

• Check all pockets to make sure that they are empty.
  • Items such as clips, matches, pens, coins, and keys can damage both your washer and your clothes.
• Close zippers, hooks, and drawstrings to prevent these items from snagging or tangling on other clothes.
• Pretreat heavily stained areas before washing.
  • Doing so will produce clean, stain-free results.
• Combine large and small items in a load. Load large items first.
• Large items should not be more than half of the total washload.
• The washer can be fully loaded, but the drum should not be tightly packed with items.
  • The door of the washer should close easily.
• Do not wash single items, except for bulky items such as blankets. Make sure to wash laundry in similar types of loads.
  • Washing a single small item may result in the tub becoming unbalanced, vibrating and making a noise.
• Do not wash waterproof clothes.
  • This may cause abnormal vibration, or may cause the load to bounce, which could damage the tub.
• Check if there are any other foreign objects in the door seal and take extra care that clothes do not get caught there.
  • Foreign objects in the door seal may stain clothes, and water may leak if clothes get caught in the door seal.
• Wash underwear or small, light items in a laundry net.
  • Small, light items may get caught in the door seal, and a brassiere hook may damage other items or the tub.
• Brush heavy soil, dust, or hair off fabrics before washing.
  • Laundry may not wash clean if there is dirt or sand on the fabrics, or they may damage due to particles rubbing against sheer fabrics.
• Wash blankets individually.
  • Washing more than one blanket together may produce unclean results due to tangling or an unbalanced load.
• Always separate fabrics according to their colors and wash them separately to prevent colors from running.
  • Fabrics may damage or become stained due to fabric dyes running, or due to foreign objects transferring from one fabric to another.
• For best performance, load clothes as shown.

• Load clothes loosely, and do not overfill the drum. Clothes need room to circulate in order to get clean.
• Do not press down on items while stacking them in the drum.

Using Detergent/Fabric Softener

Recommended Detergent

• Make sure to use HE (High-Efficiency) detergent for front-loading washing machines. HE detergents dissolve more efficiently and produce fewer suds to ensure efficient washing and rinsing. Use the correct amount of detergent as indicated on the label of the detergent packaging.

Designed specially to use only HE (High-Efficiency) detergent

Loading the Dispenser

The detergent dispenser drawer of the washing machine has a dispenser compartment for each detergent type. Add each detergent to its appropriate compartment.

1. Pull out the detergent dispenser drawer.

2. Add the appropriate detergent to its appropriate compartment.

• If you use a liquid detergent, check if the liquid detergent cup is in place.
• If you use a powdered detergent, remove the liquid detergent cup and put the powder in the main wash detergent compartment.

3. Close the detergent dispenser drawer slowly.

• Slamming the detergent dispenser drawer may result in the detergent overflowing into another compartment or pouring into the tub earlier than programmed.

Pre-wash Detergent Compartment

• Add liquid or powdered detergent to this compartment when using the pre-wash option. Always use HE (High-Efficiency) detergent with your washing machine.

Main Wash Detergent Compartment

• This compartment holds laundry detergent for the main wash cycle, which is added to the load at the beginning of the cycle. Always use HE (HighEfficiency) detergent with your washing machine. Never exceed the manufacturer’s recommendations when adding detergent. Using too much detergent can result in detergent buildup in clothing and the washer. Either powdered or liquid detergent may be used.

Liquid Bleach Compartment

• This compartment holds liquid chlorine bleach, which will be dispensed automatically at the proper time during the wash cycle.

Fabric Softener Compartment

• This compartment holds liquid fabric softener, which will be automatically dispensed during the final rinse cycle.

OPERATION

Using the Washer

1. Load the laundry into the washing machine and close the door.

2. Press .

3. Turn to the desired cycle.

• The proper default option is automatically set according to the wash cycle. See page 23, Cycle guide, for more detailed default options for each cycle.
• See page 24, Main cycle, for details on the wash cycles.
• To change the options, press the option button and select the desired option. See page 25, Setting options before cycle, for more details on options.
• Skip to step 4 to use the default setting without changing the options.

4. Add the proper amount of detergent and additions (bleach, softener) into the detergent dispenser drawer.

• See page 20, Using detergent/fabric softener, for more details on using detergent.

5. Press .

• The washing machine will start.

6. When the melody plays, the wash cycle is finished.

• When the washing cycle is finished, the door will unlock. Open the door and remove the laundry immediately.
• Make sure to check around the door seal when taking out the finished load. Small items may be caught in the door seal.

MAINTENANCE

Regular Cleaning

Care After Wash

• After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture. Leave the door open to dry the washer tub interior. Wipe the body of the washing machine with a dry cloth to remove any moisture.

WARNING

• Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.
• Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.) or detergents with strong chemical components when cleaning the washing machine. Doing so may cause discoloration or damage to the machine, or it may cause a fire.

Care in Cold Climates

Long-Term Storage

Follow these instructions when storing the washer for an extended period where it might be exposed to freezing temperatures.

1. Turn off the faucets connected with the water lines.

2. Unscrew the water lines from back of the washer.

3. Empty any water out of the water lines.

4. Press .

5. Open the door and add 1 gallon (3.8 L) of nontoxic recreational vehicle (RV) antifreeze to the empty washer tub. DO NOT use automotive anti-freeze. Close the door.

6. Press for draining and spinning.

7. Press .

• Drain the water from the washing machine for 1 minute. Not all of the RV antifreeze will be expelled.

8. Press to turn off the washing machine and pull out the power plug.

9. Dry the tub interior of the washer tub with a soft cloth, and close the door.

10. Press down hard on the disengage button and pull out the detergent dispenser drawer.

11. Drain the water from the detergent dispenser drawer and dry out each compartment.

12. Store the washing machine in an upright position.

NOTE: To remove the antifreeze after storing the washing machine, add detergent to the dispenser, and run one cycle. Do not load any laundry at this time.

Thawing Frozen Water Lines

1. Turn off the faucets connected with the water lines.
2. Pour hot water on the frozen faucets to thaw the water lines and pull them out.
3. Immerse the water lines in hot water to thaw them.
4. Connect the water lines with the water inlets of the washing machine and faucets. - See page 14, Connecting the water lines for details.
5. Turn on the faucets.
6. Press .
7. Press .
8. Press .
   • Verify the water fills properly.

Thawing Frozen Drain Lines

1. Pour hot water in the washer tub and close the door.
   • Leave it for 10 minutes.
2. Press after 10 minutes.
3. Press for draining and spinning.
4. Press .
   • Check if the water drains.

Cleaning

Periodically clean the washing machine to help maintain its performance and to minimize the chance of malfunction.

Tub Clean

“Improper installation or use of the washing machine in a humid space for a long period of time potentially could lead to a buildup of detergent residue in the washing machine that may produce mildew or musty smells. If you clean the washer tub regularly on a monthly basis using Tub Clean it will minimize the possibility that detergent residue will build up and mildew or musty smells may occur.”

1. Add tub cleaner or lime scale remover into the detergent dispenser drawer.
   • Do not exceed the maximum detergent limit line when you add it. Detergent may remain in the washer tub after cleaning.
   • When you use liquid chlorine bleach, load it into the liquid chlorine bleach compartment.
   • When you use a powdered cleaner, pull out the liquid detergent cup and add it into the main wash detergent compartment.
   • When you use cleaning tablets, place them directly into the washer tub. (Do not add tablet cleaner to the drawer.)
2. Press .
3. Turn to Tub Clean.
   • message appears in the display.
   • The indication light for Tub Clean turns on.
4. Press .

NOTE

• Never load laundry while using Tub Clean. The laundry may be damaged. Make sure to clean the washer tub when it is empty.
• It is recommended to leave the door open after finishing the laundry to keep the tub clean.
• It is recommended that Tub Clean should be repeated monthly.
• If you notice mildew or musty smells, run Tub Clean for 3 consecutive weeks.
• Safely and conveniently secure the door slightly ajar with a magnetic door plunger. This will promote air circulation and help the machine to dry

Automatic Alert

• When the power is on and the message blinks, it means the washer tub needs cleaning. Use Tub Clean to clean the washer tub. The automatic indication alert for cleaning the washer tub depends on the frequency of use, however, the message will generally blink every 1~2 months.

Removing Mineral Buildup

• If you live in an area with hard water, mineral scale can form on the internal components of the washing machine. Take extra care to periodically clean the mineral buildup on the internal components to extend the lifespan of the washing machine. Check if the descaler is suitable for cleaning the washer tub before using it and run the Tub Clean cycle. See page 30, Tub Clean, for details on tub clean.

NOTE

• In areas with hard water, it is recommended to use a water softener.
• Make sure to remove all loads from the washer tub before cleaning the washer tub. Cleaning the washer tub together with a load may result in contamination of or damage to the laundry

Removing Lime Buildup on Stainless Steel

• Wipe lime buildup or other spots on stainless steel with a soft cloth soaked in stainless steel cleaner.

NOTE: Never use steel wool or abrasive cleansers. Doing so may damage the washing machine.

Cleaning the Detergent Dispenser Drawer

Leaving detergent in the detergent dispenser drawer for an extended period of time or using the washing machine for a long period of time may cause the build-up of scales in the detergent dispenser drawer. Pull out and clean the detergent dispenser drawer once a week.

1. Pull out the detergent dispenser drawer.

2. Press down hard on the disengage button and pull out the detergent dispenser drawer.

3. Remove the inserts from the drawer.

4. Clean them with warm water.

• Use a soft cloth or brush for cleaning and remove any residue.

5. Wipe any moisture with a dry towel or cloth after cleaning.

6. Replace the detergent dispenser drawer.

WARNING: Do not spray water inside the washing machine. Doing so may cause fire or electric shock.

NOTE: Use water only when you clean the detergent dispenser drawer. Make sure to use Rinse+Spin to rinse the washer tub before the wash cycle when you use a cleaning detergent to clean the washer tub.

Cleaning the Water Inlet Filters

Clean the water inlet filters periodically to prevent clogging. Take extra care to clean the water inlet filters for areas using hard water. Water may not be supplied if there are foreign objects, such as rust, sand, or stones in the water inlet filters.

1. Press to turn off the washing machine and pull out the plug.

2. Turn off the faucets connected with the water inlets.

3. Remove the water inlets.

4. Pull out the water inlet filter.

5. Remove foreign objects from the water filter inlet.

• Soak the water filter inlets in white vinegar or a lime scale remover or use a toothbrush to remove foreign objects and rinse thoroughly.

6. Press the water filter inlets back into place.

7. Reattach the water lines to the washing machine.

WARNING

• Unplug the power cord and turn off the faucets before cleaning. Failure to do so may cause electric shock.
• Do not use the washing machine without the inlet filters. If you use the washing machine without the inlet filters it will cause leaks and malfunction.
• If you use the washing machine in an area with hard water, the inlet filter may clog due to lime buildup. Contact your nearest LG customer service center if the inlet filter is not clean or is missing.

NOTE: message will blink on the display when the water pressure in the detergent drawer is weak or an inlet filter is clogged with dirt. Clean the inlet filter.

Cleaning the Drain Pump Filter

The washing machine fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects.

1. Press to turn off the washing machine and pull out the plug.

2. Open the drain pump filter cover.

3. Unclip the drain hose and remove the plug from the drain hose to drain the remaining water.

4. Twist the pump filter counterclockwise to remove.

5. Clean the pump filter and opening.

6. Recap the plug onto the drain hose and reattach the drain hose.

7. Insert the drain pump filter.

8. Close the drain pump filter cover.

WARNING

• Make sure to pull out the plug before cleaning. Failure to do so may cause electric shock.
• Opening the drain filter will result in water overflowing if there is water in the washer tub. Make sure to check if the water is completely drained before opening the drain filter.
• If you use the washing machine with the drain filter reassembled incorrectly after cleaning it, or if you use the machine without the filter, it may cause leaks or malfunction of the washing machine.

NOTE: message will blink when the drain pump filter is clogged with dirt. Clean the drain pump filter.

Cleaning the Door Seal

Clean the door seal once a month to prevent buildup of dirt in the door seal.

1. Wear rubber gloves and protective goggles.
2. Dilute 3/4 cup (177 ml) of liquid chlorine bleach in 1 gallon (3.8 L) of water.
3. Soak a sponge or a soft cloth in this diluted solution and wipe down all around the door seal.
4. Wipe any moisture with a dry towel or cloth after cleaning. 5 Leave the door open to allow the door seal to dry completely

CAUTION: Cleaning the door seal with undiluted bleach may cause malfunction of the door seal and washing machine parts. You must add water to the bleach before using it.

TROUBLESHOOTING

Checking Error Messages

If the following message appears on the display, check the following and take the appropriate corrective action.

Message	Possible Causes	Solutions
	Item of clothing has gathered on one side of the tub. There are not enough items in the machine. Have your items gathered in one area, or is the load too small? Did you wash a stuffed animal, a mat, or knitwear? Did you wash two different blankets together?	Rearrange items to help balance the load. Stuffed animals or mats can become unbalanced during spinning and the washing machine may fail to drain. Rearrange the knitwear to help balance the load and drain it again. Put one blanket in at a time.
	Water is not supplied or the water pressure is low Is the faucet turned off? Is the water supply stopped or the faucet frozen? Is the water pressure low or is an inlet filter clogged? Is the water line properly connected with the cold water inlet? Is the water line pinched or bent?	Turn on the faucets. If a faucet is frozen, thaw it with warm water. If the inlet filter is clogged, clean it. (see page 32) Connect the water line properly with the cold water inlet.(see page 14) Check that the water lines are not pinched or bent. Take extra care that water lines are not twisted or pinched by other objects.
	Water line leaks in connection Are the water lines connected with the faucets properly?	Connect the water lines properly with the faucets. (see page 14)
	The tub does not rotate Is the door secured?	Close and secure the door. If the message keeps appearing, unplug the power and contact your nearest LG service center.
	The washing machine drains slowly or not at all Is the drain hose installed over 3 1/4 feet (1 m) beyond the end of the elbow bracket? Is the drain hose pinched or clogged inside? Is the drain hose frozen? Is the drain hose clogged with foreign objects?	Lower the drain hose within 3 feet below the end of the elbow bracket. Place the drain hose on a smooth surface to prevent bending. If the drain hoses are frozen, thaw them in warm water. Open the drain pump plug cap and remove the dirt.
	A power failure has occurred.	Press to turn off the washing machine and press it again to turn it on.
	Control Error.	Unplug the power cord and contact your nearest LG service center.
	The water supply does not stop Do the water supply and the drain keep repeating in turn?	Unplug the power cord and contact your nearest LG service center
	The water level is not controlled Is the water level too low or high compared with the size of the load?	The water level sensor is not working correctly. Unplug the power cord and contact your nearest LG service center.
	The tub does not rotate Is the washing machine overloaded?	Rearrange the load size and restart the washing machine. If the load size is big, the tub may not rotate due to an overheated motor. Allow the washing machine to stand for a while and restart the cycle. Unplug the power cord and contact your nearest LG service center if the same error message appears.
	To clean up the tub, please run the Tub Clean cycle.	Please empty the tub and insert bleach into the detergent dispenser and select the Tub Clean cycle. If you want to skip the Tub Clean, turn the CYCLE SELECTOR KNOB or push option buttons to select desired cycle. In this case, you would see the message again until few washing times and it would be disappear until next point of time to clean the tub.
	If the washing machine detects too many suds, itdisplays this error code and adds a Suds Reducingcycle. This adds about two hours to the cycle time.If too many suds are detected during spinning, thewashing machine stops to help prevent leaking.	Do not add more than the manufacturer'srecommended amount of detergent.

Before Calling for Service

Check the following before calling for service.

SPECIFICATIONS