Loading ...
Loading ...
Loading ...
Troubleshooting
Should you have performance issues with your device, you can send diagnostic
information to Samsung. You can also check for software updates, and if necessary,
reset services on your device.
Software update
Check for and install available software updates for your device.
◌
From Settings, tap Software update for the following options:
•
Check for updates: Manually check for software updates.
•
Continue update: Resume an update that was interrupted.
Reset
Reset device and network settings. You can also reset your device to its factory
defaults.
Reset settings
You can reset your device to its factory default settings, which resets everything
except the security, language, and account settings. Personal data is not affected.
1.
From Settings, tap General management > Reset > Reset settings.
2. Tap Reset settings, and confirm when prompted.
Reset network settings
You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings.
1.
From Settings, tap General management > Reset > Reset network settings.
2. Tap Reset settings, and confirm when prompted.
130
Settings
Loading ...
Loading ...
Loading ...