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Answering system
Problem Cause/solution
The unit does not record new
m
essages.
R The answering system is turned off. Turn it on (page 35).
R The message memory is full. Erase unnecessary
messages (page 36).
R The recording time is set to “Greeting only”. Change
the setting (page 40).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 40) to a lower value, or contact your phone
service provider.
R The answering system will not answer incoming calls
while the other devices such as handsets are engaged in
a call.
I cannot operate the answering
s
ystem remotely.
R The remote access code is not set. Set the remote
access code (page 38).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 38).
R The answering system is turned off. Turn it on (page 39).
The unit does not emit the
s
pecified number of rings.
R If the first ring is turned off (“No”) (page 19), the number
of rings decreases by 1 from the specified number of
rings.
Voicemail
Problem Cause/solution
“V
oicemail msg. via
phone co.” is shown on the
handset display.
How do I remove this message
from the display?
R This notification is displayed when your phone service
provider’s voicemail service (not the unit’s answering
system) has recorded a message for you. Typically you
can remove this notification from the display by listening
to the message. To listen to the message, dial the
voicemail number provided by your phone service
provider (for most cases, this will be your own phone
number), and follow the voice instructions. Depending on
your phone service provider, you may need to remove all
messages from your voice mailbox to remove the
notification. You can also remove this notification by
pressing and holding # until the unit beeps.
For assistance, please visit http://shop.panasonic.com/support
49
Useful Information
TGL43x(en)_0603_ver101.pdf 49 2016/06/03 17:30:19
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