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38
BEFORE YOU CALL
CONCERN POTENTIAL CAUSE COMMON SOLUTION
AUTOMATIC ICE MAKER (continued)
Freezer ice
maker will
not stop
making
ice (select
models).
• Ice maker wire signal arm
is being held down by a
package in the freezer that
has fallen against ice maker.
• Move any item or frozen ice cubes that may
block the signal arm from being in the off or
upward position. See Automatic Ice Maker-
Freezer section in manual.
Ice cubes
are freezing
together.
• Ice cubes are not being
usedfrequentlyenoughor
interruption of power for
prolonged time.
• Ice cubes are hollow (shells
of ice with water inside). The
hollow cubes break open in
the bin and leak their water
onto existing ice, which
causes it to freeze together.
• Remove ice container and discard ice. The ice
maker will produce fresh supply. Ice should be
used at least twice weekly to keep the cubes
separated.
• This generally occurs when the ice maker
does not get enough water. This is usually the
resultofacloggedwaterlterorrestricted
watersupply.Replacethewaterlterandifthe
condition still occurs check for a Saddle Valve,
water valve not turned on all the way or kinked
water supply line.
DISPENSER (Ice & Water)
Dispenser
will not
dispense ice.
• Dispenser lock out is
engaged.
• There is no ice in the bin to
be dispensed.
• The refrigerator doors are
not completely closed.
• Dispenser paddle has
been pressed too long and
the dispenser motor has
overheated.
• Press and hold control lock for three seconds.
• See the “Ice maker is not making any ice”
section above.
• Be sure the refrigerator doors are completely
closed.
• The motor overload protector will reset in about
three minutes and then ice can be dispensed.
Ice dispenser
is jammed.
• Ice has melted and frozen
around auger due to
infrequentuse,temperature
uctuations,and/orpower
outages.
• Ice cubes are jammed
between ice maker and back
of ice container.
• Remove ice container, thaw, and empty the
contents. Clean container, wipe dry, and replace
in proper position. When new ice is made,
dispenser should operate.
• Remove ice cubes that are jamming the
dispenser.
Dispenser
will not
dispense
water.
• Dispenser lock out is
engaged.
• Waterlternotseated
properly.
• Waterlterisclogged.
• Household water line valve is
not open.
• Press and hold control lock for three seconds.
• Removeandreinstallthewaterlter.Besure
topushthelterrmlysothatyouhearitlock
solidly into position.
• Replaceltercartridge.Besuretoremove
protectivecapsandpushthelterrmlysothat
you hear it lock solidly into position.
• Open household water line valve. See CONCERN
column AUTOMATIC ICE MAKER.
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