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- Owner's manual - (English, French, Spanish)
- Operating Instructions
- Troubleshooting Tips
Table of contents
Owner’s Manual Washer
Operating Instructions
About the washer control panel.
Find the illustration that Flosely matFhes your model and see the FyFle desFriStions startinJ on SaJe for details.
1.Power
Press to “wake up” the display. If the display is active, press to put the washer into standby mode.
NOTE: PressinJ POWER does not disFonneFt the aSSlianFe from the Sower suSSly.
2. Wash Cycles
The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting with the loads. The GentleClean™ lifters lightly tumble the clothes into the water and detergent solution to clean the load.
WHITES | For heavily to lightly soiled white cottons, household linens, work and play clothes. |
COLORS/NORMAL | For heavy to lightly soiled colorfast cottons, household linens, work and play clothes. |
STAIN WASH | For heavy soiled colorfast cottons, household linens, work and play clothes. |
EASY CARE (PERMA PRESS) (some models) | For wrinkle-free and permanent press items.
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ACTIVE WEAR (some models) | For active sports, exercise and some casual wear clothes. Fabrics include modern technology finishes and fibers such as spandex, stretch and micro-fibers |
DELICATES (some models) | For lingerie and special-care fabrics with light to normal soil. Provides gentle tumbling and soak during wash and rinse. |
HANDWASH
| For items labeled hand-washable with light soils. Provides gentle rocking to mimic the handwashing action. |
WASHABLE WOOLS (some models) | For the washing of machine washable wool products, provided that they are washed according to the instructions on the garment label. When selecting this cycle, you must use a detergent suitable for washing wool. |
MY CYCLE (some models) | Press to use, create or modify custom wash cycles. |
SPEED WASH
| For lightly soiled items that are needed in a hurry. Cycle time is approximately 30 minutes, depending on selected options. |
DRAIN & SPIN | Drain and spin at any time. |
RINSE & SPIN (some models) | To quickly rinse out any items at any time. |
3. Soil Level
Changing the SOIL LEVEL increases or decreases the wash time to remove different amounts of soil.
To change the SOIL LEVEL, press the SOIL LEVEL button until you have reached the desired setting.
4. Spin Speed
Changing the SPIN SPEED button until you have reached the desired setting manufacturer’s care label when changing the SPIN SPEED.
To change the SPIN SPEED, press the SPIN SPEED button until you have reached the desired setting.
Higher spin speeds are not available on certain cycles, such as Delicates. Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the possibility of setting wrinkles on some fabrics.
5. Wash Temp
Adjust to select the proper water temperature for the wash cycle. The prewash and rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles.
Follow the fabric manufacturer’s care label when selecting the wash temperature.
To change the wash temperature, press the WASH TEMP button until you have reached the desired setting. The Sanitized wash temperature is not available on certain cycles, such as Delicates.
When selecting the Sanitize wash temperature (on some models), the washer increases the water temperature to sanitize and kill more than 99% of many common bacteria found in home laundry. The sanitize wash temperature is only available on Stain Wash and Whites wash cycles. For best results, select the heavy soil setting when using the Sanitize wash temperature setting.
6. START/PAUSE
Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door. Press again to restart the wash cycle.
NOTE: If the washer is paused and the cycle is not restarted within 2 hours, the current wash cycle will be cancelled.
NOTE: The washer performs automatic system checks after pressing the START button. Water will flow in 45 seconds or less. You may hear the door lock and unlock before water flows; this is normal
About the washer features.
Cycle Signal
- Use the SIGNAL button to change the volume of the end of cycle signal.
- Press the button until you reach the desired volume.
Prewash (on some models)
- Prewash is an extra wash before the main wash. Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before the main wash. Use it for heavily soiled detergent, or the proper wash additive to the prewash dispenser.
NOTE: When seleFtinJ Srewash, it is reFommended to use Sowder deterJent in the main wash (deterJent) FomSartment.
Extra Rinse
- Use an extra rinse when additional rinsing is desired to remove excess dirt and detergent from soiled loads.
Delay Start (on some models)
- You can delay the start of a wash cycle for 10–18 hours, depending on the model. Press the DELAY START button to choose the number of hours you want to delay the start of the cycle, then press the START button. The machine will count down and start automatically at the correct time.
NOTE: If you forJet to fully Flose the door, a reminder siJnal will beeS remindinJ you to do so.
NOTE: If you oSen the door when the delay is FountinJ down, the maFhine will enter the Sause state. You must Flose the door and Sress START aJain in order to restart the Fountdown.
Lock
- You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle.
- Children cannot accidentally start the washer by touching pads with this option selected.
- To lock the washer, press and hold the DELAY START button for 3 seconds (on some models use SIGNAL button). To unlock the washer controls, press and hold the DELAY START button for 3 seconds.
- The control lock icon on the display will light up when it is on.
NOTE: The POWER button Fan still be used when the maFhine is loFked.
MY CYCLE (on some models)
- To save a favorite cycle, set the desired settings for wash cycle, soil level, spin speed and wash temp settings and hold down the MY CYCLE button for 3 seconds. A beep will sound to indicate the cycle has been saved.
- To use your custom cycle, press the MY CYCLE button before washing a load.
- To change the saved cycle, set the desired settings and hold down the MY CYCLE button for 3 seconds.
NOTE: When usinJ MY CYCLE, wash oStions Fannot be modi¿ed after the FyFle has been started.
NOTE: If you FhanJe wash oStions with MY CYCLE before startinJ the FyFle, the MY CYCLE liJht will turn off and you will be returned to the base FyFle.
BASKET CLEAN
- BasketClean is a cycle that freshens up the inside of your washer. The cycle uses bleach or other available washing machine cleaners and more water to refresh your washer. Use BasketClean once every month to reduce odor and residue buildup inside the washer.
- For more information on BasketClean, refer to the Care and Cleaning section on page 12.
The Dispenser Drawer
- Slowly open the dispenser drawer by pulling it out until it stops.
- After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach, fabric softener or detergent.
- You may see water in the bleach and fabric softener compartments at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal operation of the washer.
The Prewash Compartment (on some models)
- Only use the Prewash Compartment if you are selecting the Prewash cycle for heavily soiled clothes. Add measured detergent or prewash additive to the back left prewash compartment of the dispenser drawer.
- Detergent or prewash additive is flushed from the dispenser in the prewash cycle (if selected).
NOTE: LiTuid deterJent will drain into the washer drum as it is added.
- Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to over sudsing and detergent residue being left on the clothes.
The Detergent Compartment
- High-efficiency detergent is required for this washer. Use the detergent manufacturer’s recommended amount.
The detergent selection insert must be placed in the detergent compartment in a specific position according to what type of detergent you are using.
- Powder Detergent – Place the insert in the rear position. The Powder Icons must line up on center when the insert is in the powder position.
- Liquid Detergent – You will need to adjust the insert according to the type of Liquid Detergent you are using. The Icons on the side of the detergent compartment must line up on the center when the insert is in position.
NOTE: Not all models have the 2x and 3x detergent settings. Some have only regular HE detergent settings. You must reduce the amount of detergent for 2x or 3x detergent Ser bottle instructions.
Move the insert by pulling it up and replace it by sliding it down between either the rear or front detergent compartment molded rails, as desired, for powder or liquid detergent.
- Add measured detergent to the front left detergent compartment of the dispenser drawer.
- Detergent is flushed from the dispenser at the beginning of the wash cycle. Either powdered or liquid detergent can be used.
- Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to oversudsing and detergent residue being left on the clothes.
- Using more detergent than the recommended quantity can cause residue buildup on your washer.
The Liquid Bleach Compartment
IMPORTANT: The bleach compartment position varies by model. Be sure to identify the correct compartment for bleach before using.
- If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml), and pour into the center compartment labeled “LIQUID BLEACH” marked with this symbol .
- Do not exceed the maximum fill line. Overfilling Fan Fause early dispensing of the bleach which Fould result in damaged clothes.
NOTE: Do not use Powdered bleach in the dispenser.
The Fabric Softener Compartment
IMPORTANT: The fabric softener compartment position varies by model. Be sure to identify the correct compartment for fabric softener before using.
- If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “FABRIC SOFTENER.”
- Use only liquid fabric softener in the dispenser.
- Dilute with water to the maximum fill line.
- Do not e[Feed the maximum fill line. Overfilling Fan Fause early dispensing of the fabric softener which Fould stain Flothes.
NOTE: Do not Sour fabric softener directly on the wash load.
Loading and using the washer.
Always follow fabric manufaFturer's Fare label when laundering.
Sorting Wash Loads
Sort laundry into loads that can be washed together.
Colors | Soil | Fabric | Lint |
Whites Lights Darks | Heavy Normal Light | Delicates Easy Care Sturdy Cottons | Lint Producers Lint Collectors |
- Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load.
- Washing single items is not recommended. This may Cause an out-of-balance load. Add one or two similar items.
- Pillows and Comforters should not be mi[ed with other items. This may Cause an out-of-balance load.
Preparing Clothes
- To avoid snags during washing: Follow these steps to maximize garment care.
- Close garment zippers, snaps, buttons and hooks.
- Mend seams, hems, tears.
- Empty all items from SoFkets.
- RemoYe nonwashable Jarment accessories such as ornaments and nonwashable trim materials.
- To avoid tangling, tie strings, draw ties and belt-like materials.
- Brush away surface dirt and lint treat spots and stains.
- PromStly wash wet or stained Jarments to maximize results.
- MixGarments using recommended maximum load sizes on page 11.
- Use nylon mesh garment bags to wash small items.
- Wash multiple garments at one time for best results.
Loading the Washer
Wash drum may be fully loaded with loosely added items. Do not wash fabrics containing fammable materials ( waxes, cleaning fluids, etc..)
To add items after washer has started, press START/PAUSE and wait until the door is unlatched. The washer may take up to 30 seconds to unlock the door after pressing START/PAUSE depending on the machine conditions. Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press START/PAUSE to restart.
Maximum Loading Sizes*
WORKWEAR |
LINENS |
MIXED LOAD |
DELICATES** | SPEED WASH (2–4 GARMENTS) |
| 2 Bath Sheets 10 Bath Towels/ 12 Washcloths 7 Hand Towels/ 2 Terrycloth Bath Mats OR 2 Flat Queen-Sized Sheets 2 Fitted Queen-Sized Sheets 4 Pillowcases | 4 Pillowcases 2 Hand Towels 2 Flat Sheets/ 2 Fitted Sheets 2 Bath Towels/ 4 Washcloths OR 6 Shirts (Men’s or Women’s)
(Khakis or Twills)
7 Pairs of Boxers 4 Pairs of Shorts OR 6 T-Shirts 4 Pairs of Sweatpants 4 Sweatshirts 2 Hoodies 7 Pairs of Socks | 7 Bras 7 Panties 3 Slips 2 Camisoles 4 Nightgowns | 2 Casual Wear Work Shirts 1 Pair Casual Wear Work Pants OR 3 Soccer Uniforms |
- Exceeding maximum recommended load sizes may affect cleaning performance and garment care.
**Using a nylon mesh bag for small items is recommended.
Cleaning the washer
Care and Cleaning
- Exterior: Immediately wipe off any spills. Wipe with damp cloth. Do not hit surface with sharp objects
- Moving and Storage: Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. When moving the washer, the tub should be kept stationary by using the shipping bolts removed during installation. See Installation Instructions in this book. If these parts are not available, they can be ordered by visiting our Website at GEAppliances.com or by calling 800.GE.CARES.
- Long Vacations: Be sure the water supply is shut off at the faucets. Drain all water from the hoses if the weather will be below freezing
Cleaning the Interior of the Washer
To clean the interior of the washer, select the BasketClean feature on the control panel. The cycle will use more water, in addition to bleach, to refresh your washer.
NOTE: Read the instructions below completely before starting the BasketClean cycle.
- Remove any garments or objects from the washer and ensure the washer basket is empty.
- Open the washer door and pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.
- Close the door and select the BasketClean cycle. Push the START button.
- When the BasketClean cycle is working, you will see CLn on the display. The cycle will complete in about 90 minutes. Do not interrupt the cycle.
- After the cycle is complete, leave the door open slightly for better ventilation.
If for any reason the cycle needs to be interrupted, the door will not open immediately. Forcing open the door at this stage may cause water to flood. The door will open after the water is drained to a level where it would not flood the floor.
BasketClean may be interrupted by pressing the START/PAUSE button in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the BasketClean cycle resumes where it had stopped. When interrupted, be sure to run a complete BasketClean cycle before using the washer. If the POWER button is pressed during BasketClean, the cycle will be lost.
IMPORTANT:
- Run BasketClean with 1 Cup (250 ml) of bleach once a month.
- After the completion of a BasketClean cycle, the interior of your washer may have a bleach smell.
- It is recommended to run a light color load after the BasketClean cycle.
Cleaning the Pump Filter
Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so that are not dumped to the drain. To retrieve lost items, clean out the pump filter
1. Using a coin or flat screwdriver in the notch on the door, open the access door.
2. Place a shallow pan or dish under the pump access door and towels on the floor in front of the washer to protect the floor. It is normal to catch about a cup of water when the filter is removed.
3. Pull down the pour spout.
4. Turn the pump filter counterclockwise and remove the filter. Open slowly to allow the water to drain.
5. Clean the debris from the filter
6. Replace the filter and turn clockwise Tighten securely.
7. Flip up the pour spout.
8. Close the access door.
Cleaning the Door Gasket
- Open the washer door. Using both hands, press down the door gasket. Remove any foreign objects if found trapped inside the gasket. Make sure there is nothing blocking the holes behind the gasket.
- While holding down the door gasket, inspect the interior gasket by pulling it down with your fingers. Remove any foreign objects if found trapped inside this gasket. Make sure there is nothing blocking the holes behind the gasket.
- When you are finished cleaning the door gasket, remove your hands and the gasket will return to the operating position.
Dispenser Drawer Area: Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month. lm Remove the drawer by first pulling it out until it stops. Then reach back into the left rear corner of the drawer cavity and press down firmly on the lock tab, pulling out the drawer
- Remove the inserts from the bleach and fabric softener compartments and the detergent insert. Rinse the inserts and the drawer with hot water to remove traces of accumulated laundry products.
- To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess.
- Return inserts to the proper compartments. Replace the dispenser drawer.
Troubleshooting Tips
Problem | Possible Cause | What To Do |
Not draining Not spinning Not agitating | Load is out of balance |
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Pump clogged |
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Drain hose is kinked or improperly connected |
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Household drain may be clogged |
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Drain hose siphoning; drain hose pushed too far down the drain |
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Leaking water | Door gasket is damaged |
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Door gasket not damaged |
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Check back left of washer for water |
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Fill hoses or drain hose is improperly connected |
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Household drain may be clogged |
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Dispenser clogged |
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Incorrect use of detergent |
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Dispenser box crack |
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Clothes too wet | Load is out of balance |
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Pump clogged |
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Overloading |
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Drain hose is kinked or improperly connected |
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Household drain may be clogged |
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Drain hose siphoning; drain hose pushed too far down the drain |
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Incomplete cycle or timer not advancing | Automatic load redistribution |
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Pump clogged |
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Drain hose is kinked or improperly connected |
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Household drain may be clogged |
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Drain hose siphoning; drain hose pushed too far down the drain |
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Loud or unusual noise; vibration or shaking | Cabinet moving |
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All rubber leveling legs are not firmly touching the floor |
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Unbalanced load |
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Pump clogged |
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No power/washer not working or dead | Washer is unplugged |
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Water supply is turned off |
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Circuit breaker/fuse is tripped/blown |
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Automatic self system checks |
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Snags, holes, tears, rips or excessive wear | Overloaded |
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Pens, pencils, nails, screws or other objects left in pockets |
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Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets |
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Control time wrong or changes | This is normal |
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Not enough water | This is normal |
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Washer pauses or has to be restarted, or washer door is locked and will not open | Pump clogged |
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Door unlocks or press START and machine doesn’t operate | This is normal |
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Incorrect operation |
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Water does not enter washer or enters slowly | Automatic self system checks |
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Water supply is turned off |
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Water valve screens are stopped up |
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Wrinkling | Improper sorting |
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Overloading |
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Incorrect wash cycle |
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Repeated washing in water that is too hot |
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Grayed or yellowed clothes | Not enough detergent |
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Not using HE (high-efficiency ) |
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Hard water |
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Water is not hot enough |
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Detergent is not dissolving |
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Dye transfer |
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Colored spots | Incorrect use of fabric softener |
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Dye transfer |
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Water temperature is incorrect | Water supply is improperly connected |
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House water heater is not set properly |
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Slight variation in metallic color | This is normal |
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Bad odor inside your washer | Washer unused for a long time, not using recommended quality of HE detergent or used too much detergent |
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Detergent leak | Incorrect placement of detergent insert |
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This is normal |
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Improper dispensing of softener or bleach | Dispenser clogged |
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Softener or bleach is filled above the max line |
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Softener or bleach cap issue |
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See other models: CHS995SEL1SS WPRE8150K0WT DCVH515EF0GG AEL05LQG1 GSHF5KGXCCBB