2
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.bosch-
home.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
en
3
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .5
( Safety instructions . . . . . . . . . . .6
Children/people/pets . . . . . . . . . . . . . 6
Installation. . . . . . . . . . . . . . . . . . . . . . 7
Operation . . . . . . . . . . . . . . . . . . . . . . 9
Cleaning/Maintenance . . . . . . . . . . . 11
7 Environmental protection . . . . .13
Packaging/used appliance . . . . . . . . 13
Tips on economical use . . . . . . . . . . 13
5 Positioning and connecting . . .14
Included with the appliance . . . . . . . 14
Safety instructions. . . . . . . . . . . . . . . 15
Installation surface . . . . . . . . . . . . . . 15
Installation on a base or a wooden
joist floor. . . . . . . . . . . . . . . . . . . . . . 15
Installation on a platform with
drawer . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the appliance in a
kitchenette . . . . . . . . . . . . . . . . . . . . 16
Removing the transport locks . . . . . . 16
Hose and cable lengths . . . . . . . . . . 17
Water inlet. . . . . . . . . . . . . . . . . . . . . 18
Water outlet . . . . . . . . . . . . . . . . . . . 19
Levelling . . . . . . . . . . . . . . . . . . . . . . 20
Electrical connection. . . . . . . . . . . . . 20
Before washing for the first time . . . . 21
Transportation. . . . . . . . . . . . . . . . . . 22
Y Main points in brief . . . . . . . . . .23
* Getting to know the
appliance . . . . . . . . . . . . . . . . . .24
Washing machine . . . . . . . . . . . . . . . 24
Control panel . . . . . . . . . . . . . . . . . . 25
Display panel . . . . . . . . . . . . . . . . . . 26
Z Laundry. . . . . . . . . . . . . . . . . . . .28
Prepare the laundry . . . . . . . . . . . . . 28
Sorting laundry . . . . . . . . . . . . . . . . . 28
C Detergent . . . . . . . . . . . . . . . . . . 29
Correct selection of detergent . . . . . .29
Saving energy and detergent . . . . . .29
/ Overview of programmes . . . . . 30
Programmes on the programme
selector . . . . . . . . . . . . . . . . . . . . . . .30
Starching . . . . . . . . . . . . . . . . . . . . . .35
Dyeing/bleaching . . . . . . . . . . . . . . .35
Soaking . . . . . . . . . . . . . . . . . . . . . . .35
0 Programme default settings. . . 36
Temperature . . . . . . . . . . . . . . . . . . .36
Spin speed . . . . . . . . . . . . . . . . . . . .36
Finished In. . . . . . . . . . . . . . . . . . . . .36
\ Additional programme
settings. . . . . . . . . . . . . . . . . . . . 37
SpeedPerfect. . . . . . . . . . . . . . . . . . .37
EcoPerfect. . . . . . . . . . . . . . . . . . . . .37
Prewash . . . . . . . . . . . . . . . . . . . . . .37
Aqua Plus . . . . . . . . . . . . . . . . . . . . .37
Stains . . . . . . . . . . . . . . . . . . . . . . . .37
1 Operating the appliance . . . . . . 38
Preparing the washing machine . . . .38
Switching on the appliance/
selecting a programme . . . . . . . . . . .38
Placing laundry into the drum . . . . . .38
Measure and add detergent and
care products . . . . . . . . . . . . . . . . . .39
Change the programme default
settings . . . . . . . . . . . . . . . . . . . . . . .40
Select additional programme
settings . . . . . . . . . . . . . . . . . . . . . . .40
Start the programme . . . . . . . . . . . . .40
Child lock. 3 sec.. . . . . . . . . . . . . . . .40
Adding laundry . . . . . . . . . . . . . . . . .41
Changing the programme . . . . . . . . .41
Cancel the programme . . . . . . . . . . .41
Programme end during rinse hold. . .41
Programme end . . . . . . . . . . . . . . . .41
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .42
en
4
o Home Connect . . . . . . . . . . . . . 43
Calling up the Home Connect
menu . . . . . . . . . . . . . . . . . . . . . . . . 43
Connecting to the home network
and the Home Connect app . . . . . . 44
Activating/deactivating Wi-Fi . . . . . . 46
Resetting your network settings. . . . 46
Updating the software . . . . . . . . . . . 46
Information on data protection. . . . . 47
Declaration of Conformity . . . . . . . . 47
Q Appliance settings . . . . . . . . . . 48
Activating the setting mode . . . . . . . 48
Changing the signal volume . . . . . . 48
Selecting/deselecting the appliance
automatic switch-off . . . . . . . . . . . . . 48
Switching the drum-care information
signal on/off . . . . . . . . . . . . . . . . . . 48
Exiting setting mode . . . . . . . . . . . . 48
H Sensors . . . . . . . . . . . . . . . . . . . 49
Automatic load sensing . . . . . . . . . . 49
Unbalanced load detection system . 49
AquaSensor . . . . . . . . . . . . . . . . . . . 49
2 Cleaning and maintenance . . . 50
Machine housing/control panel . . . . 50
Drum . . . . . . . . . . . . . . . . . . . . . . . . 50
Descaling. . . . . . . . . . . . . . . . . . . . . 50
Detergent drawer and housing . . . . 51
The drain pump is blocked,
emergency draining. . . . . . . . . . . . . 51
The drain hose at the siphon is
blocked . . . . . . . . . . . . . . . . . . . . . . 52
Filter in the water supply blocked . . 52
3 Faults and what to do about
them. . . . . . . . . . . . . . . . . . . . . . 53
Emergency release . . . . . . . . . . . . . 53
Information on the display panel . . . 54
Faults and what to do about them. . 55
4 After-sales service . . . . . . . . . . 57
[ Consumption values table . . . 58
J Technical data . . . . . . . . . . . . . 59
r Aqua-Stop warranty . . . . . . . . . 59
Intended use en
5
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
en Safety instructions
6
( Safety instructions
Safety instructions
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
■ The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■ Children must not play with
this appliance.
■ Do not allow children to
clean or maintain this
appliance unsupervised.
■ Keep children under 3 years
and pets away from this
appliance.
■ Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
:Warning
Risk of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■ Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
■ Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
Safety instructions en
7
:Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
Keep packaging, plastic film
and packing components away
from children.
:Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
:Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
Installation
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance is not installed
properly, this may lead to a
dangerous situation. Ensure
the following:
■ The mains voltage on your
power socket must match
the rated voltage specified
on the appliance
(identification plate). The
connected loads and the
required fuse protection are
specified on the identification
plate.
■ The mains plug and the
protective contact socket
must match and the earthing
system must be correctly
installed.
■ The installation must have an
adequate cross section.
■ The mains plug must be
freely accessible at all times.
If this is not possible, in
order to comply with the
relevant safety regulations, a
switch (all pole
disconnection) must be built
into the permanent
installation in accordance
with electrical installation
regulations.
en Safety instructions
8
■ If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
:Warning
Risk of fire/material damage/
damage to the appliance!
The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.
:Warning
Risk of injury/material
damage/damage to the
appliance!
■ The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
:Warning
Risk of injury!
■ The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of injury!
■ The appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of injury!
Safety instructions en
9
■ If the hoses and mains
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
Caution!
Material damage/damage to
the appliance
■ If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).
Material damage/damage to the appliance
■ If the water hoses are altered
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Material damage/damage to the appliance
■ The use of hoses supplied
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.
Material damage/damage to the appliance
■ The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
en Safety instructions
10
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of injury!
■ If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of injury!
■ If you climb onto the
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of injury!
■ If you reach into the drum
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
:Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
:Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
Caution!
Material damage/damage to
the appliance
■ If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs. ~ Page 30
Material damage/damage to the appliance
■ If you pour the wrong
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
Safety instructions en
11
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:
■ Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
■ Never take hold of the mains
plug with wet hands.
■ When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the
appliance or its features.
■ Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
■ Spare mains cables can be
ordered from our customer
service.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of electric shock/material
damage/damage to the
appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer,
steam cleaner, hose or spray
gun to clean your appliance.
:Warning
Risk of injury/material
damage/damage to the
appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
en Safety instructions
12
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■ Do not allow these agents to
come into contact with the
surfaces of the appliance.
■ Clean the appliance with
nothing but water and a soft,
damp cloth.
■ Remove any detergent,
spray or other residues
immediately.
Environmental protection en
13
7 Environmental
protection
Environmental protection
Packaging/used appliance
Tips on economical use
■ Always fill the appliance with the
maximum amount of laundry for the
relevant programme.
Overview of programmes
~ Page 30
■ Wash normally soiled laundry
without a prewash.
■ Save energy and detergent when
washing lightly and normally soiled
laundry. ~ Page 29
■ The selectable temperatures apply
to the care labels on the textiles. The
temperatures in the machine may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
■ Information on energy and water
consumption: ~ Page 26
The displays provide information
about the relative level of energy and
water consumption in the selected
programmes.
The more indicator lights light up,
the higher the programme's
consumption.
This enables you to compare the
consumption levels of the different
programmes when choosing your
programme settings and decide on
an energy- and water-saving
programme setting.
■ Energy-saving mode: The display
panel lighting goes out after a few
minutes and the A button flashes.
Press any button to activate the
lighting.
Energy-saving mode is not activated
if a programme is running.
■ Automatic switch off: If the
appliance is not operated for a
prolonged period, it may
automatically switch off before the
programme starts and when the
programme has ended to save
energy. Press the main switch again
to switch on the appliance.
Switching the ~ Page 48 function
on/off
■ If the laundry is subsequently dried
in a tumble dryer, select the spin
speed according to the tumble dryer
manufacturer's instructions.
)
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
en Positioning and connecting
14
5 Positioning and
connecting
Positioning and connecti ng
Included with the appliance
Note: Check the machine for transport
damage. Never use a damaged
machine. If you have any complaints,
contact the dealer from whom you
purchased the appliance or our
customer services. ~ Page 57
In addition, a hose clamp (24 - 40 mm
diameter, available from specialist
dealers) is required to connect the
water drain hose to a siphon.
Useful tools
■ Spirit level for aligning
■ Spanner with:
– WAF13 for loosening the
transport braces, and
– WAF17 for aligning the appliance
feet
3
+
#
( Mains cable
0 Bag:
■ Installation and operating
instructions
■ Customer services location
directory*
■ Warranty*
■ Cover caps for openings after
the transport braces have
been removed
■ Adaptor with sealing washer
from 21 mm = ½" to
26.4 mm = ¾" *
8 Water supply hose on Aqua-Stop
models
@ Water drain hose
H Elbow for securing the water
drain hose*
P Water supply hose on standard/
Aqua-Secure models
* depending on the model
Positioning and connecting en
15
Safety instructions
:Warning
Risk of injury!
■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine.
■ When the washing machine is lifted
by its protruding parts (e.g. the
washing machine door), the
components may break off and
cause injuries.
Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The washing machine be stable
so that it does not move around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200, WX 9756,
Z 7080X0
Note: On wooden joist floors, install the
washing machine:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installation on a platform with
drawer
Platform order no.: WMZ 20490,
WZ 20490, WZ 20510, WZ 20520
en Positioning and connecting
16
Installing the appliance in a
kitchenette
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
Removing the transport locks
Caution!
Damage to the appliance
■ The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the drum, for example,
may become damaged when the
machine is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Note: Keep the screws and sleeves in
a safe place.
1. Take the hoses out of the holders.
2. Unscrew and remove all four
transportation securing bolts with a
wrench (WAF 13).
Remove the sleeves. Remove the
mains cable from the holders.
3. Insert the covers. Lock the covers
firmly in place by applying pressure
to the snap-in hooks.
Positioning and connecting en
17
Hose and cable lengths
■ Left-hand connection
■ Right-hand connection
Tip: The following are available from
specialist dealers/customer services:
■ Extension for Aqua-Stop and cold
water supply hose (approx. 2.50 m);
order no. WM Z2380, WZ 10130,
CZ 11350, Z 7070X0
■ A longer supply hose (approx.
2.20 m) for standard models;
individual component number for
customer services: 00353925
PD[FP
aFP
aFP
aFP
aFP
PD[FP
aFP
aFP
en Positioning and connecting
18
Water inlet
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Do not immerse the Aqua-Stop safety
valve in water (it contains an electric
valve).
Notes
■ Only operate the washing machine
using cold mains water.
■ Do not connect the machine to the
mixer tap of an unpressurised hot-
water boiler.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■ Do not kink or squash the water
supply hose.
■ Do not alter (shorten, cut through)
the water supply hose (otherwise its
strength is no longer guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may become
damaged.
■ When connecting to a 21 mm = ½"
tap, first fit an adapter* with a sealing
washer from 21 mm = ½" to
26.4 mm = ¾".
*supplied depending on the model
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow
rate is at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Connection
Connect the water supply hose to the
tap (26.4 mm = ¾") and to the
appliance (not necessary for Aqua-Stop
models as this is permanently installed):
■ Model: Standard
■ Model: Aqua-Secure
■ Model: Aqua-Stop
Note: Turn on the tap carefully,
checking the leak tightness of the
connection points. The screw
connection is under mains water
pressure.
PLQPP
ê
ë
Positioning and connecting en
19
Water outlet
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
(e.g. when draining hot water into a
washbasin).
Do not reach into the hot water.
Caution!
Water damage
If the drain hose slips out of the
washbasin or the connection point
during draining due to high water
pressure, any escaping water may
cause water damage.
Secure the drain hose so that it cannot
slip out.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is immersed
in the drained water, water may be
sucked back into the appliance and
may damage the appliance/fabrics.
Make sure that:
■ The plug does not block drainage
from the washbasin.
■ The end of the drain hose is not
immersed in the drained water.
■ The water drains away quickly
enough.
Note: Do not kink the water drain hose
or put strain on it lengthways.
Connection
■ Drainage into a washbasin
■ Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24 - 40 mm (available
from specialist dealers).
■ Drainage into a plastic pipe with
rubber bushing or into a drainage
pit
en Positioning and connecting
20
Levelling
Align the appliance using a spirit level.
Incorrect alignment may result in loud
noises, vibrations and machine
"movement".
1. Loosen the lock nuts using a WAF17
spanner, by turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. The lock nuts on all four appliance
feet must be screwed tightly against
the housing using a suitable WAF17
spanner. In doing so, hold the foot
tight and do not adjust its height.
Electrical connection
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Observe the following information and
ensure that:
Notes
■ The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The washing machine is only
connected to an alternating current
supply via a properly installed
earthed socket.
■ The mains plug fits the socket.
■ The cable cross-section is adequate.
■ The earthing system is properly
installed.
■ The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from customer
services.
■ No multiple plugs/couplings or
extension cables are used.
■ If an earth-leakage circuit breaker is
used, only a type which displays the
z symbol is used.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug can be accessed at
all times. If this is not possible, in
order to comply with the relevant
safety regulations, a switch (2-pole
switch-off) must be built into the
permanent installation in accordance
with electrical installation regulations.
■ The mains cable is not kinked,
squashed, altered or cut through.
■ The mains cable does not come into
contact with heat sources.
Positioning and connecting en
21
Before washing for the first
time
The washing machine was thoroughly
tested before leaving the factory.To
remove any water that may be left over
from the test, run the first wash cycle
without any laundry.
Notes
■ The washing machine must be
correctly installed and connected.
From ~ Page 14
■ Never use a machine if it is
damaged. Inform the after-sales
service.
Preparatory work:
1. Check the machine.
2. Remove the protective film from the
control panel.
3. Plug in the mains plug.
4. Turn on the tap.
Running the programme without
laundry:
1. Switch on the appliance.
2. Close the door (do not load any
laundry).
3. Set the Drum Clean 90 °C
programme.
4. Open the detergent drawer.
5. Pour approximately 1 litre of water
into compartment II.
6. Pour standard washing powder into
compartment II.
Note: To prevent foaming, only use
half the amount of detergent
recommended by the detergent
manufacturer.Do not use detergents
intended for woollens or delicates.
7. Close the detergent drawer.
8. Press the A button.
9. Switch off the appliance at the end of
the programme.
Your washing machine is now ready to
use.
en Positioning and connecting
22
Transportation
E.g. when moving house
Preparatory work:
1. Turn off the tap.
2. Reduce the water pressure in the
supply hose: ~ Page 52; Cleaning
and maintenance – filter in the water
supply blocked
3. Disconnect the washing machine
from the mains.
4. Drain the remaining water:
~ Page 51; cleaning and
maintenance – the drain pump is
blocked, emergency draining
5. Remove the hoses.
Fitting the transportation securing
means:
1. Remove the covers and keep them
in a safe place.
If required, use a screwdriver.
2. Insert all four sleeves.
Clip the mains cable securely in the
holders. Insert the transportation
securing bolts and tighten them with
a wrench (WAF 13).
Before switching on the appliance
again:
Notes
■ The transport braces must be
removed.
■ Pour approx. 1 litre of water into
compartment II, select the Drain
programme and start.
This will prevent detergent from
flowing unused into the drain during
the next wash.
Main points in brief en
23
Y Main points in brief
Main points in bri ef
--------
--------
--------
--------
1 @ @ @
Connect the mains
plug. Turn on the
tap.
Open the door. To switch on, press
the # button.
Select a
programme, e.g.
Cottons.
2 @ @ @
FODFN
Sort the laundry. Observe the
maximum load
(depending on the
model) on the
display panel.
Load the laundry. Close the door.
3 @ @
Add detergent. If necessary, change the default programme
settings and/or select additional settings.
Start the
programme.
4 @ @ @
End of the programme Open the door and
remove the laundry.
To switch off, press
the # button.
Turn off the tap (for
models without
Aqua-Stop).
Getting to know the appliance en
25
Control panel
( Main switch
for switching the washing machine
on and off:
Press the # button.
0 Programme selector
for selecting a programme.
Overview of programmes
~ Page 30
8 Additional programme settings:
~ Page 37
■ SpeedPerfect,
■ EcoPerfect,
■ Prewash,
■ Aqua Plus,
■ Stains
@ A button for:
■ Starting a programme
■ Interrupting a programme, e.g.
to add items of laundry
~ Page 41
■ Cancelling a programme
~ Page 41
H Changing the default programme
settings: ~ Page 36
■ Temperature,
■ Spin speed (Spin),
■ Finished In time
P Child lock. 3 sec.
to prevent the set functions from
being changed accidentally:
Press and hold the Finished In +
and - buttons at the same time for
approx. 3 seconds to activate this
function. ~ Page 40
X Display panel for settings and
information. ~ Page 26
en Getting to know the appliance
26
Display panel
Default programme settings:
` The Remote Start } button
enables the programme to be
started remotely on the appliance
via the Home Connect app.
Remote start remains enabled for
24 hours after it has been
activated. It is automatically
deactivated if you do not start the
programme via the
Home Connect app during this
time. If you carry out any
operations on the appliance itself,
such as opening the door or
selecting a different programme,
the remote start button will be
deactivated for safety reasons.
Notes
■ Remote start can only be
activated if the door is closed.
■ Remote start cannot be
activated if the childproof lock
is on.
Press and hold the button for
more than 3 seconds to access
the Home Connect settings.
( Temperature in °C
Ž - 90 (Ž = cold)
0
■ Spin speed in rpm,
$, 0 - 1600*;
* Max. spin speed, depending
on the selected programme
and model,
■ 0 = no spin cycle, draining only
~ Page 36,
■ $ = Rinse Stop ~ Page 36
8
■ Finished In time
e.g. 2:30;
Programme duration depends
on the programme selection in
h:min (hours:minutes),
■ Preselection of end time
1 - 24 h;
Programme ends after ... h
(h = hours),
■ Load recommendation
e.g. kg 9*;
* depending on the selected
programme
@ Information on energy and water
consumption: ~ Page 13
■ X { { { { {
Water consumption display,
■ þ { { { { {
Energy consumption display
#
Getting to know the appliance en
27
Further information
° | º · Stains ~ Page 37
Programme progress:
! Prewash
N Washing
à Rinse
0 Spin
- 0 - Programme end
$ Programme end during Rinse Stop
- P - , e.g. to reload laundry
Home Connect:
†
is off
Wi-Fi is switched off and the
appliance is not connected to your
home network.
†
is flashing
The appliance is trying to connect
to your home network.
†
is
continuously
lit
Wi-Fi is switched on and the
appliance is connected to your
home network.
Washing machine door:
ÿ
lights up
The washing machine door can be
opened.
ÿ
flashes
When the programme has started:
The washing machine door is not
closed properly.
Tap:
r
lights up
Tap not turned on, no water
pressure
r
flashes
Water pressure too low (may
increase the programme duration)
Childproof lock:~ Page 40
E
lights up
Childproof lock activated
E
flashes
Childproof lock activated,
programme selector adjusted
Foam detection:
Å
lights up
~ Page 40
Fault display:
E: - - ~ Page 54
Signal setting:
0 - 4 ~ Page 48
Switching off the appliance automatically:
On OFF ~ Page 13, ~ Page 48
Further information
en Laundry
28
Z Laundry
Laundry
Prepare the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paperclips,
needles, nails) may damage the laundry
or components in the washing machine.
You should therefore note the following
tips when preparing your laundry:
■ Empty any pockets.
■ Look out for metal items (paperclips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Close any zips; button up any cover
buttons.
■ Brush sand out of pockets and
collars.
■ Remove curtain fittings or place
curtains in a laundry bag.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■ Type of fabric/fibre
■ Colour
Note: Laundry may discolour. Wash
white and coloured items separately.
Wash new coloured items separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together.
Some examples of soiling levels can
be found on ~ Page 29
– Light: Do not prewash, select the
SpeedPerfect setting if
necessary
– Normal
– Heavy: Load less laundry, select
a programme with prewash
– Stains: Remove/pretreat stains
while they are fresh. Firstly, dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels
Note: The numbers in the symbols
indicate the maximum washing
temperature that may be used.
M Suitable for normal washing
process;
e.g. Cottons programme
U A gentle washing process is
required;
e.g. Easy-Care programme
O An especially gentle washing
process is required; e.g.
Delicate/Silk programme
W Suitable for washing by hand;
e.g. W Woollens programme
Ž Do not machine wash.
Detergent en
29
C Detergent
Detergent
Correct selection of detergent
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.
■ Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
■ Detergent for woollens
Suitable for wool
Wool programme/
cold - max. 40 °C
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information. ~ Page 39
Saving Soiling/note
Reduced
temperature and
detergent quantity
as per the
recommended
dosage
Light
No visible dirt or stains.
Clothing has taken on some
body odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and
hand towels (used for
one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used
for up to one week)
Temperature as per
the care label and
detergent quantity
as per the
recommended
dosage for heavy
soiling
Heavy
Dirt and/or stains clearly
visible, e.g. tea towels, baby
items, work clothing
en Overview of programmes
30
/ Overview of programmes
Overview of programmes
Programmes on the programme selector
Programme/type of laundry/information Settings
Programme name
Brief explanation of the programme and for which fabrics it is
suitable.
Max. load
Temperature that can be selected
(Ž= cold)
Spin speed that can be selected;
$ = Rinse Stop,
0 = no spin cycle, draining only
Other programme
settings that can be selected
Cottons
Hard-wearing fabrics, heat-resistant fabrics made of cotton or
linen
Notes
■ In the EcoPerfect setting, the washing temperature is lower
than the selected temperature. If you would like to set a
particular washing temperature, use the programme without
the EcoPerfect setting or, if necessary, set a higher
temperature.
■ The SpeedPerfect setting is suitable as a short programme
for lightly soiled laundry.
Max. 9 kg/5* kg
Ž - 90 °C
max. 1600 rpm
EcoPerfect, SpeedPerfect,
Prewash,
Aqua Plus
Easy-Care
Synthetic or blended fabrics
Max. 4 kg
Ž - 60 °C
max. 1200 rpm
EcoPerfect, SpeedPerfect,
Prewash,
Aqua Plus
Mixed Load
Mixed load of cottons and synthetic fabrics
Max. 4 kg
Ž - 40 °C
max. 1600 rpm
EcoPerfect, SpeedPerfect,
Prewash,
Aqua Plus
* Reduced load for the SpeedPerfect setting
** Programme, depending on the model
Overview of programmes en
31
Delicates / Silk
For delicate, washable fabrics, e.g. made of silk, satin, synthetic
fibres or blends (e.g. silk blouses, silk scarves)
Note: . Use a detergent suitable for machine-washing delicates or
silk.
Max. 2 kg
Ž - 40 °C
max. 800 rpm
EcoPerfect, SpeedPerfect,
Prewash,
Aqua Plus
W Wool
Hand- or machine-washable fabrics that are made of wool or
contain wool;
particularly gentle wash programme to prevent laundry from
shrinking, with longer s in the programme (during which the
items rest in the water)
Notes
■ Wool is of animal origin, e.g.: Angora, alpaca, llama, sheep.
■ Use a detergent that is suitable for machine-washing wool.
Max. 2 kg
Ž - 40 °C
max. 800 rpm
-
Rinse / Spin / Drain
Combined extra programme for rinsing and spinning the laundry,
and draining the rinsing water
Note: . The Aqua Plus button is activated at the factory for this
programme.
If you only want to spin the laundry: Deactivate the
Aqua Plus button and, if required, adjust the spin speed.
If you only want to drain the water: Deactivate the
Aqua Plus button and select the spin speed 0.
-
-
max. 1600 rpm
Aqua Plus
** Drum Clean
Programme for cleaning and caring for the drum and the outer
tub, e.g. before running the first wash cycle, if washing frequently
at a low temperature (40 °C or lower) or if an odour has
developed after a prolonged period of non-use. The Drum Clean
indicator light flashes when you use have not used a programme
of 60 °C or higher for a long time.
Notes
■ Run the "Trommelpflege" (drum-care) programme without
any laundry.
■ Use washing powder or a detergent containing bleach. To
prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use
detergent designed for woollens or delicates.
0 kg
80, 90 °C
1200 rpm
-
Programme/type of laundry/information Settings
* Reduced load for the SpeedPerfect setting
** Programme, depending on the model
en Overview of programmes
32
SuperQuick 15’
Extra-short programme of approx. 15 minutes, suitable for small
items of lightly soiled laundry
Max. 2 kg
Ž - 40 °C
max. 1200 rpm
-
** Dark Wash
Dark-coloured cottons and dark-coloured easy-care fabrics;
turn items inside-out before washing.
Max. 3.5 kg
Ž - 40 °C
max. 1200 rpm
EcoPerfect, SpeedPerfect,
Prewash,
Aqua Plus
** Allergy+
Hard-wearing fabrics made of cotton or linen
Note: . Particularly suited to washing items that need to be
hygienically clean and especially kind to sensitive skin thanks to
the longer wash cycle at a defined temperature, higher water level
and longer spin cycle.
Max. 6,5 kg/5* kg
Ž - 60 °C
max. 1600 rpm
EcoPerfect, SpeedPerfect,
Prewash,
Aqua Plus
** Outdoor / Impregnation
Wash cycle followed by waterproofing of membrane-coated
weatherproof and outdoor clothing or water-resistant fabrics
1. Select a programme.
2. Add special detergent for outdoor clothing to compartment
II.
3. Add a waterproofing agent (max. 170 ml) to compartment
i.
4. Press the A button. After-treat the laundry in accordance
with the manufacturer's instructions.
Notes
■ Use a special detergent suitable for machine washing and
dose in accordance with the manufacturer's instructions:
■ Laundry must not be treated with fabric softener.
■ Before washing, clean the detergent drawer thoroughly (all
compartments) to remove fabric-softener residue.
Max. 1 kg
Ž - 40 °C
max. 800 rpm
EcoPerfect, SpeedPerfect,
Aqua Plus
Programme/type of laundry/information Settings
* Reduced load for the SpeedPerfect setting
** Programme, depending on the model
Overview of programmes en
33
** Outdoor
Membrane-coated weatherproof or outdoor clothing and water-
resistant fabrics
Notes
■ Use special detergent suitable for machine washing; add the
correct dosage to compartment II in accordance with the
manufacturer's instructions.
■ Laundry must not be treated with fabric softener.
■ Before washing, clean the detergent drawer thoroughly (all
compartments) to remove fabric-softener residue.
Max. 2 kg
Ž - 40 °C
max. 800 rpm
EcoPerfect, SpeedPerfect,
Aqua Plus
** Sportswear
Sportswear and leisurewear made from microfibre fabrics
Notes
■ Laundry must not be treated with fabric softener.
■ Before washing, clean the detergent drawer thoroughly (all
compartments) to remove fabric-softener residue.
Max. 2 kg
Ž - 40 °C
max. 800 rpm
EcoPerfect, SpeedPerfect,
Prewash,
Aqua Plus
** Curtains
3.5 kg heavy curtains or 25 - 30 m² lightweight drapes
Notes
■ Shorter rinse and final spin cycles.
■ Use a detergent that is suitable for machine-washing
curtains.
■ The Prewash button is set by default. If you do not require a
pre-wash cycle, press the button to deactivate the function.
Max. 3.5 kg
Ž - 40 °C
max. 800 rpm
EcoPerfect, SpeedPerfect,
Prewash,
Aqua Plus
** Night Wash
Especially quiet programme for washing during the night;
suitable for cotton, linen, synthetic and blended fabrics.
Notes
■ Final buzzer deactivated.
■ Reduced final spin speed set by default and shorter washing
time
Max. 4 kg
Ž - 40 °C
max. 1200 rpm
EcoPerfect, SpeedPerfect,
Prewash,
Aqua Plus
** Lingerie
For delicate, washable underwear, e.g. made of velvet, lace,
Lycra, silk or satin.
Max. 1 kg
Ž - 40 °C
max. 600 rpm
EcoPerfect, SpeedPerfect,
Aqua Plus
Programme/type of laundry/information Settings
* Reduced load for the SpeedPerfect setting
** Programme, depending on the model
en Overview of programmes
34
** Duvet
Machine-washable items stuffed with synthetic fibres, such as
pillows, quilts and bedspreads; also suitable for items stuffed
with down
Note: . Wash large items separately. Use a detergent designed
for delicates and follow the instructions on the item's care label.
Use detergent sparingly.
Max. 2.5 kg
Ž - 60 °C
max. 1200 rpm
EcoPerfect, SpeedPerfect,
Aqua Plus
** Down Wear
Machine-washable fabrics stuffed with down, such as pillows and
duvets; also suitable for items stuffed with synthetic fibres
Note: . Wash large items separately. Use a detergent designed
for delicates and follow the instructions on the item's care label.
Use detergent sparingly.
Max. 2.5 kg
Ž - 60 °C
max. 1200 rpm
EcoPerfect, SpeedPerfect,
Aqua Plus
Shirts
Non-iron shirts or blouses made of cotton, linen, synthetic fibres
or blended fabrics
Note: . Use the Delicates / Silk programme to wash shirts/
blouses made of silk or delicate fabrics.
Max. 2 kg
Ž - 60 °C
max. 800 rpm
EcoPerfect, SpeedPerfect,
Prewash,
Aqua Plus
Programme/type of laundry/information Settings
* Reduced load for the SpeedPerfect setting
** Programme, depending on the model
Overview of programmes en
35
Starching
Note: Laundry should not be treated
with fabric softener.
Liquid starch can be used to stiffen
fabrics particularly in the Rinse and
Cottons programmes. Measure starch
into compartment M in accordance with
the manufacturer's instructions (clean
first if necessary).
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the washing machine to
bleach clothes.
Soaking
1. Switch on the appliance.
2. Select the Cottons 30 °C
programme.
3. Pour soaking agent/detergent into
compartment II in accordance with
the manufacturer’s instructions.
4. Press the A button. The
programme starts.
5. After approx. 10 minutes, press the
A button to the programme.
6. Leave the laundry to soak for as long
as required, then either press the A
button again to continue the
programme or change the
programme.
Notes
■ Load laundry of the same colour.
■ No additional detergent is required;
the soaking solution is used for
washing.
en Programme default settings
36
0 Programme default
settings
Programme default settings
The default programme settings are
displayed in the display panel after
selecting the programme.
You can change the default settings.
An overview of all programme settings,
which can be selected depending on
the programme, can be found from
~ Page 30.
Temperature
Depending on what stage the
programme is in, you can change the
set temperature before and during the
programme.
The maximum temperature that can be
set depends on the programme that has
been selected.
Spin speed
(Spin)
Depending on what stage the
programme is in, you can change the
spin speed (in rpm; revolutions per
minute) before and during the
programme.
Setting 0: The rinsing water is drained
but there is no final spin. The laundry
stays wet inside the drum, e.g. for items
that should not be spun.
Setting $: Rinse Stop = no final spin.
The laundry stays in the water after the
final rinse.
You can select “Rinse Stop” to prevent
creasing if the laundry will not be taken
out of the washing machine immediately
after the programme has ended.
To continue/end the programme
~ Page 41
The maximum speed that can be set
depends on the model and programme
that has been selected.
Finished In
Before starting the programme, you
can preselect the programme end
("Ready in" time) in hourly increments
(h = hour) up to a maximum of 24 hours.
To do this:
1. Select a programme.
The programme duration is displayed
for the selected programme, e.g.
2:30 (hours:minutes).
2. Press the Finished In button
repeatedly until the required number
of hours is displayed.
Note: The setting values are
increased using the Finished In +
button, and decreased using the
Finished In - button.
3. Press the A button.
The programme starts.
The selected number of hours
(e.g. 8 h) is shown in the display
panel and counts down until the
wash programme starts. The duration
of the programme is then displayed.
Note: The length of the programme is
automatically adjusted when the
programme is running. Changes to the
default programme settings or
programme settings may also change
the programme duration.
After starting the programme
(if a Finished In time has been selected
and the wash programme has not yet
started), you can change the
preselected number of hours as follows:
1. Press the A button.
2. Use the Finished In - or + button to
change the number of hours.
3. Press the A button.
After starting the programme, you can
add or remove laundry if necessary.
~ Page 41
Additional programme settings en
37
\ Additional programme
settings
Additional programme settings
An overview of all additional settings,
which can be selected depending on
the programme, can be found from
~ Page 30.
SpeedPerfect
Washing in a shorter time while
achieving a washing result that is
consistent with, but uses more energy
than, the selected programme, without
the SpeedPerfect setting.
Note: Do not exceed the maximum
load.
Overview of programmes ~ Page 30
EcoPerfect
Energy-optimised washing by reducing
the temperature while achieving a
washing result that is consistent with the
selected programme, without the
EcoPerfect setting.
Prewash
For heavily soiled laundry.
Note: Pour detergent into
compartments I and II.
Aqua Plus
Higher water level and additional rinse
cycle for particularly sensitive skin and/
or for areas with very soft water.
Stains
There are four types of stain to choose
from:
The washing machine adjusts the
average washing temperature, drum
movement and soaking time to the
specific type of stain. Hot or cold water,
gentle or intensive washing and long or
short soaking ensure that the wash-
programme sequence is specially
adapted to each type of stain. This
makes sure that stains are treated in the
best possible way.
Note: Pressing and holding the buttons
automatically runs through the set
values.
° Food-based grease/oil
| Blood
º Red wine
· Grass
en Operating the appliance
38
1 Operating the
appliance
Operating the appliance
Preparing the washing
machine
Note: The washing machine must be
correctly installed and connected.
From ~ Page 14.
1. Connect the mains plug.
2. Turn on the tap.
3. Open the door.
4. Check that the drum is completely
drained. Drain if necessary.
Switching on the appliance/
selecting a programme
Press the # button. The appliance is
switched on.
The Cottons programme set at the
factory is then always displayed.
You can use this programme or select a
different programme. The programme
selector can be turned in either
direction.
Note: If you have activated the
childproof lock, you must deactivate it
before you can set a different
programme. ~ Page 40
The indicator light on the programme
selector lights up and the default
programme settings for the selected
programme appear in the display panel:
■ Temperature
■ Spin speed
■ The maximum load and the duration
of the programme (alternately)
■ Information on water and energy
consumption
In appliances with a drum light:
The drum is lit after switching on the
appliance, after opening and closing the
door and after starting the programme.
The light switches off automatically.
Placing laundry into the drum
:Warning
Danger of death!
Items of laundry pretreated with cleaning
agents that contain solvents, e.g. stain
remover/cleaning solvent, may cause an
explosion after being loaded into the
washing machine.
Hand-rinse these items of laundry
thoroughly beforehand.
Notes
■ Mix items of laundry of varying sizes.
Laundry items of different sizes
distribute themselves better during
the spin cycle. Individual laundry
items may cause an unbalanced
load.
■ Observe the maximum specified
load. Overfilling adversely affects the
washing result and promotes
creasing.
1. Unfold presorted laundry items and
place them in the drum.
2. Make sure that no items of laundry
are trapped between the door and
the rubber seal, and close the door.
The A button indicator lamp flashes
and the programme settings appear in
the display panel.
Operating the appliance en
39
Measure and add detergent
and care products
Caution!
Damage to the appliance
Cleaning agents and agents for pre-
treating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
Dosing
Dose the detergents and care products
according to:
■ Water hardness (ask your water
supply company)
■ The manufacturer's instructions on
the packaging
■ The amount of laundry
■ Soiling ~ Page 29
Filling
:Warning
Eye/skin irritation!
Detergents and care products may
spray out if the detergent drawer is
opened while the machine is in
operation.
Open the drawer carefully.
Rinse eyes/skin thoroughly if they come
into contact with detergents or care
products.
If accidentally swallowed, seek medical
advice.
Note: Dilute viscous fabric softener and
fabric conditioner with a little water. This
prevents blockages in the washing
machine's piping.
Pour the detergent and care products
into the appropriate compartments:
1. Pull out the detergent drawer as far
as possible.
2. Add detergent and/or care products.
3. Close the detergent drawer.
Measuring aid* for liquid detergent
*depending on the model
Position the measuring aid for dosing
the correct amount of liquid detergent:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. Slide the measuring aid forwards,
fold it down and click it into place.
3. Reinsert the drawer.
Note: Do not use the measuring aid for
gel detergents and washing powder, or
for programmes with prewash or when
the “Ready in” time is selected.
For models without a measuring aid,
pour the liquid detergent into the
appropriate dispenser and place it in
the drum.
Measuring aid A For liquid detergent
Compartment II Detergent for the main
wash, water softener,
bleach, stain remover
Compartment i Fabric softener, liquid
starch;
do not exceed max.
Compartment I Detergent for prewash
en Operating the appliance
40
Change the programme
default settings
You can use or change the default
settings for this washing cycle.
To do this, repeatedly press the
corresponding button until the required
setting is displayed.
Note: Pressing and holding the button
automatically runs through the set
values to the end. Then press the button
once more and you can then change
the setting values again.
The settings are activated without
needing to be confirmed.
The settings are not saved after
switching off the washing machine.
Default programme settings
~ Page 36
Select additional programme
settings
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
The settings can be selected or
deselected depending on the
programme progress.
The button indicator lamps light up if a
setting is activated.
The settings are not saved after
switching off the washing machine.
Additional programme settings
~ Page 37
Start the programme
Press the A button. The indicator lamp
lights up and the programme starts.
The display panel shows the "Ready in"
time while the programme is running or
the programme length and the
programme progress symbols when the
washing programme has started.
Display panel ~ Page 26
Note: Foam detection
If the Å symbol also lights up in the
display panel, the washing machine has
detected too much foam during the
wash programme and automatically
activated additional rinse cycles to
remove the foam.
Add less detergent to the next washing
cycle with the same load.
If you want to lock the programme to
prevent it from being inadvertently
adjusted, you can select the childproof
lock as follows.
Child lock. 3 sec.
You can lock the washing machine to
prevent the functions you have set from
being changed inadvertently. To do this,
activate the childproof lock.
To activate/deactivate, press and hold
the Finished In - and + buttons at the
same time for approx. three seconds.
The E symbol is appears in the display
panel.
■ E lights up: The childproof lock is
active.
■ E flashes briefly: The childproof lock
is active and the programme
selector was turned or a button was
pressed.
Note: The childproof lock remains
active, even once the washing machine
has been switched off. Before selecting
the next programme, deactivate the
childproof lock.
Operating the appliance en
41
Adding laundry
After starting the programme, you can
add or remove laundry if necessary.
Press the A button to do this.
The A button indicator lamp flashes
and the machine checks whether it is
possible to add laundry.
If the following appears in the display
panel:
■ Both the - P - and ÿ symbols light
up, it is possible to add laundry.
■ - P - lights up, it is not possible to
add laundry.
To continue the programme, press the
A button. The programme continues
automatically.
Notes
■ Do not leave the door open for too
long when adding laundry as water
from the laundry may leak out.
■ For safety reasons, the door remains
locked when the water level or
temperature is high, or while the
drum is turning, and it is not possible
to add laundry during this time.
■ The load display is not active during
reloading.
Changing the programme
If you have started the wrong
programme by mistake, you can
change the programme as follows:
1. Press the A button.
2. Select another programme.
3. Press the A button. The new
programme starts from the
beginning.
Cancel the programme
For programmes at high temperatures:
1. Press the A button.
2. To cool down laundry: Select Rinse.
3. Press the A button.
For programmes at low temperatures:
1. Press the A button.
2. Select Spin or Drain.
3. Press the A button.
Programme end during rinse
hold
In the display panel, $ flashes, and the
preset spin speed and remaining
programme length are displayed for the
selected programme.
Continue the programme by:
■ Pressing the A button or
■ Changing the spin speed, or setting
the programme selector to Drain
and then pressing the A button.
Programme end
- 0 - and ÿ appear in the display panel.
The A button indicator lamp is off.
en Operating the appliance
42
Removing laundry/switching
off the appliance
1. Open the door and remove the
laundry.
2. Press the # button. The appliance is
switched off.
3. Turn off the tap.
Note: Not required for Aqua-Stop
models.
Notes
■ Do not leave any items of laundry in
the drum. They may shrink in the
next wash or discolour another item.
■ Remove any foreign objects from the
drum and the rubber seal – risk of
rusting.
■ Wipe the rubber seal dry.
■ Leave the door and detergent
drawer open so that any residual
water can evaporate. ~ Page 50
■ Always wait until the programme
ends, as the appliance could still be
locked. Then switch the appliance
on and wait for it to unlock.
■ If the display panel goes off at the
end of a programme, the energy-
saving mode is active. Press any
button to activate the panel.
Home Connect en
43
o Home Connect
Home Connect
This appliance is Wi-Fi-capable and can
be remotely controlled using a mobile
device.
You can use the Home Connect app to
do the following on your appliance from
your mobile device:
■ Set up programs and launch them.
■ Adjust, activate and deactivate
program settings.
■ Query the status of programs.
■ Adjust, activate and deactivate
appliance settings.
■ Switch off the appliance.
Before you can use the Home Connect
functions, you will need to carry out the
following steps:
1. Install the Home Connect app on
your mobile device.
2. Register in the Home Connect app.
3. Connect your appliance to your
home network automatically or
manually (you only need to do this
the first time).
4. Connect your appliance to the Home
Connect app.
You can find information about the app
on our Home Connect website
www.home-connect.com
Home Connect services are not
available in every country. The
availability of the Home Connect
function depends on the availability of
Home Connect services in your country.
You can find information on this at:
www.home-connect.com
Notes
■ Please observe the safety
precautions in this instruction
manual and make sure that these
are complied with even when
operating the appliance via the
Home Connect app while you are
away from home. You must also
follow the instructions in the
Home Connect app.
■ You cannot use the
Home Connect app to make
changes while the controls on the
appliance are being operated.
However, you can use the
Home Connect app to see any
adjustments made directly on the
appliance itself.
Calling up the Home Connect
menu
In the Home Connect menu, you can
create and view network connections,
reset network settings, activate/
deactivate Wi-Fi and find other Home
Connect functions.
1. Switch on the appliance.
2. Press and hold Remote Start } for
at least 3 seconds.
‘ž£ appears in the display.
You are now in the Home Connect
menu.
Note: Briefly press Remote Start } to
exit the Home Connect menu.
en Home Connect
44
Connecting to the home
network and the Home
Connect app
Connect your appliance to the home
network automatically or manually
(you only need to do this the first time).
Notes
■ If your home network router has a
WPS function, you can connect the
appliance to your home network
automatically.
■ If your home network router does not
have a WPS function, you need to
connect the appliance to your home
network manually.
You must then connect to the Home
Connect app.
Note: To connect your appliance to the
home network, Wi-Fi must be activated
on the appliance. Wi-Fi is deactivated
on the appliance by default and is
activated automatically when you
connect your appliance to your home
network.
Connecting to your home network
automatically
Step 2.1
Ensure that you are in the Home
Connect menu. ~ Page 43
1. Press Start/Reload A.
The appliance now attempts to connect
to your home network. | flashes in the
display.
2. Activate the WPS function on your
home network router within the next
2 minutes.
If the appliance has connected to your
home network successfully, ™©Ÿ and
| appear in the display and light up
continuously.
Note: If you are not able to establish a
connection, check whether your
appliance is within range of your home
network.Try connecting automatically
again or connect your appliance
manually.
Connecting to your home network
manually
Step 2.2
Ensure that you are in the Home
Connect menu. ~ Page 43
Make sure that you have opened the
Home Connect app and are logged in.
1. Set the programme to position 2.
†‘˜ (connect manually) appears in
the display.
2. Press Start/Reload A.
The appliance now sets up its own Wi-Fi
network with the name (SSID) Home
Connect.
Home Connect en
45
3. Call up the Wi-Fi setting on the
mobile device.
4. Connect the mobile device to the
Home Connect Wi-Fi network and
enter the password (key)
HomeConnect.
Your mobile device now connects to
the appliance. The connection
process may take up to 60 seconds.
5. Once you have connected
successfully, open the
Home Connect app on your mobile
device and carry out the steps in the
app.
6. In the Home Connect app, enter the
network name (SSID) and password
(key) for your home network.
7. Carry out the last steps in the
Home Connect app to connect your
appliance.
If the appliance has connected to your
home network successfully, ™©Ÿ and
| appear in the display and light up
continuously.
Note: If you are not able to establish a
connection, check whether your
appliance is within range of your home
network. Try connecting manually again.
Connecting to the Home Connect app
If your appliance is connected to your
home network, you can connect it to the
Home Connect app.
Ensure that you are in the Home
Connect menu. ~ Page 43
Make sure that you have opened the
Home Connect app and are logged in.
1. Set the programme to position 3.
‘˜˜ (connect to app) appears in the
display.
2. Press Start/Reload A.
The appliance now attempts to connect
to the Home Connect app.
3. Once your appliance is displayed in
the app, carry out the last steps in
the Home Connect app.
Note: If you were not able to establish
a connection, check whether your
mobile end device is within range of
your home network or is connected to
this. Try connecting to the
Home Connect app again.
en Home Connect
46
Activating/deactivating Wi-Fi
If your appliance is already connected
to your home network, you can activate
or deactivate Wi-Fi on your appliance.
Ensure that you are in the Home
Connect menu. ~ Page 43
1. Set the programme to position 4.
’©Ÿ (Wi-Fi function) appears in the
display.
2. Press Start/Reload A.
If ©Ÿ appears in the display, Wi-Fi is
activated on the appliance. If ©””
appears in the display, Wi-Fi is
deactivated on the appliance.
Notes
■ If you connect to your home network,
Wi-Fi is activated automatically.
■ If Wi-Fi is activated, the appliance will
not switch itself off automatically.
■ If Wi-Fi is switched off on the
appliance, it is not possible to use
the Home Connect app to start or
control the appliance remotely.
■ If Wi-Fi is switched off and your
appliance was previously connected
to your home network, this
connection will be re-established
automatically when Wi-Fi is switched
back on.
■ If you activate this function, the
energy consumption increases in
comparison to the values specified
in the consumption value table.
Resetting your network
settings
You can reset all of the network
settings.
Ensure that you are in the Home
Connect menu. ~ Page 43
1. Set the programme to position 5.
§“† (reset network settings)
appears in the display.
2. Press Start/Reload A.
¢“† appears in the display.
3. Press Start/Reload A.
Note: If you want to operate your
appliance via the Home Connect app
again, you will need to reconnect it to
your home network and to the
Home Connect app.
Updating the software
You can update the Home Connect
software on your appliance. As soon as
a new software update is available, a
note appears in the display: —˜š
Install the update directly via the
message in the display or manually as
follows:
Ensure that you are in the Home
Connect menu. ~ Page 43
Home Connect en
47
1. Set the programme to position 6.
—˜š (update) appears in the display.
Start/Reload A flashes if a software
update is available.
2. Press Start/Reload A.
¢“† appears in the display.
3. Press Start/Reload A.
Note: The software update may take
several minutes. Do not switch the
appliance off while updates are being
installed.
Information on data protection
When your appliance is connected for
the first time to a Wi-Fi network, which is
connected to the Internet, your
appliance transmits the following
categories of data to the Home Connect
server (initial registration):
■ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
installed Wi-Fi communication
module).
■ Security certificate of the Wi-Fi
communication module (to ensure a
secure data connection).
■ The current software and hardware
version of your household appliance.
■ Status of any previous resetting to
factory settings.
This initial registration prepares the
Home Connect functions for use and is
only required when you want to use
these Home Connect functions for the
first time.
Note: Ensure that the Home Connect
functions can be used only in
conjunction with the Home Connect
app. Information on data protection can
be accessed in the Home Connect app.
Declaration of Conformity
Robert Bosch Hausgeräte GmbH
hereby declares that the appliance with
Home Connect functionality meets the
basic requirements and other relevant
provisions of the Directive 2014/53/EU.
A detailed RED Declaration of
Conformity can be found online at
www.bosch-home.com among the
additional documents on the product
page for your appliance.
2.4 GHz band: max. 100 mW
en Appliance settings
48
Q Appliance settings
Appliance setti ngs
You can change the following settings:
■ The volume of the buttons and the
information signals (e.g. at the end
of the programme)
■ Select/deselect the appliance's
automatic switch-off function
~ Page 13
■ Switch the drum-care information
signal on/off (depending on the
model).
You will need to activate the setting
mode in order to change these settings.
Activating the setting mode
1. Press the # button.
The appliance is switched on and
the Cottons programme is shown at
position 1.
2. Press the Temperature button and,
at the same time, turn the
programme selector clockwise to
position 2. Release the button.
The setting mode is activated and the
preset volume for the information
signals appears in the display panel.
You can now change the settings:
Changing the signal volume
Use the Finished In + or - button to
change the following settings at the
corresponding programme selector
positions:
■ 2: The volume of the information
signals and/or
■ 3: The volume of the button signals.
Exit setting mode or:
Selecting/deselecting the
appliance automatic switch-
off
With the programme selector in position
4, press the Finished In + or - button to
switch the "Automatic switch-off"
function on or off.
Note: If you have Wi-Fi switched on, the
"Automatic switch-off" function is
switched off.
Exit setting mode or:
Switching the drum-care
information signal on/off
depending on the model
With the programme selector in position
5, press the Finished In + or - button to
switch the Drum Clean information
signal on or off.
Exiting setting mode
To exit and save the settings, press the
# button.
The appliance is switched off. The
selected settings will take effect the next
time the washing machine is switched
on.
3RVLWLRQV
0 = off, 1 = quiet,
2 = medium, 3 = loud,
4 = very loud
Sensors en
49
H Sensors
Sensors
Automatic load sensing
Depending on the type of fabric and
load, the automatic load sensing
function optimally adjusts the water
consumption and programme duration
in each programme.
Unbalanced load detection
system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.
If the laundry is extremely unevenly
distributed, the speed is reduced or the
spin cycle is not performed for safety
reasons.
Note: Place large and small items of
laundry evenly in the drum.
~ Page 38, ~ Page 55
AquaSensor
Depending on the program and model
During a rinse cycle, the Aqua sensor
checks the turbidity of the rinsing water
(turbidity is caused by dirt and
detergent residue). The duration and the
number of rinse cycles depend on the
turbidity of the water.
en Cleaning and maintenance
50
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Switch off the appliance and pull out the
mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
Prevent detergent residue from
building up and odours from forming
by following these instructions:
Notes
■ Ensure the room in which the
washing machine is set up is well
ventilated.
■ Leave the door and detergent
dispenser tray open slightly when
the washing machine is not in use.
■ Occasionally run a wash using the
Cottons 60 °C programme and
powder detergent.
Machine housing/control
panel
■ Wipe the housing and the control
panel with a soft, damp cloth.
■ Remove the detergent residue
immediately.
■ Do not clean with a water jet.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the washing
machine, or to clean the drum, run the
Drum Clean 90 °C programme without
laundry. Add washing powder.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from
customer services. ~ Page 57
Cleaning and maintenance en
51
Detergent drawer and housing
If the washing machine contains
detergent or fabric softener residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. To remove the insert: Push the insert
upwards from below with your finger.
3. Clean the detergent dispenser tray
and insert with water and a brush,
and dry it. Clean the inside of the
housing as well.
4. Fit the insert and lock it in place
(push the cylinder onto the guide
pin).
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can
evaporate.
The drain pump is blocked,
emergency draining
:Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the water to cool down.
1. Turn off the tap so that no more
water can flow in and has to be
drained via the drain pump.
2. Switch off the appliance. Pull out the
mains plug.
3. Open and remove the service flap.
4. Take the drain hose out of the
retainer.
Remove the sealing cap and pour
the water out into a suitable
container.
Replace the sealing cap and place
the drain hose back in the retainer.
5. Carefully unscrew the pump cover;
residual water may leak out.
Clean the interior, pump-cover
thread and pump housing. The
impeller in the drain pump must be
able to rotate.
Refit the pump cover and screw it on
tightly. The handle must be in a
vertical position.
6. Place the service flap back on, lock
it into place, and close it.
en Cleaning and maintenance
52
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash: Pour 1 litre of
water into compartment II and start the
Drain programme.
The drain hose at the siphon
is blocked
1. Switch off the appliance. Pull out the
mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual
water may leak out.
3. Clean the drain hose and siphon
connecting piece.
4. Re-attach the drain hose and secure
the connection point using the hose
clamp.
Filter in the water supply
blocked
First, reduce the water pressure in the
supply hose:
1. Turn off the tap.
2. Select any programme
(except Rinse/Spin/Drain).
3. Press the A button. Allow the
programme to run for approximately
40 seconds.
4. Press the # button. The appliance is
switched off.
5. Pull out the mains plug.
Then clean the filter:
1. Disconnect the hose from the tap.
Clean the filter with a small brush.
2. For standard and Aqua-Secure
models, clean the filter on the rear of
the appliance:
Remove the hose from the rear of
the appliance.
Use pliers to remove the filter and
then clean it.
3. Connect the hose and check for
leaks.
Faults and what to do about them. en
53
3 Faults and what to do
about them.
Faults and what to do about them.
Emergency release
E.g. in the event of a power cut
The programme continues when the
power supply is restored.
However, if the laundry has to be
removed, the washing machine door
can be opened as follows:
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
and laundry.
If possible, leave it to cool down first.
:Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning.
Wait until the drum has stopped turning.
Caution!
Water damage
Any escaping water may cause water
damage.
Do not open the door if water can be
seen through the glass.
1. Switch off the appliance. Pull out the
mains plug.
2. Drain the water
. ~ Page 51
3. Pull the emergency release
downwards with a tool and release.
The door can then be opened.
en Faults and what to do about them.
54
Information on the display panel
Display Cause/Remedy
- P - and ÿ The door is unlocked. It is possible to add laundry.
- P - ■ The temperature is too high. Wait until the temperature drops.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary. Press the A button to continue the programme.
ÿ flashes ■ Laundry may be caught. Open and close the door again and press the A
button.
■ If necessary, push the door closed or remove some laundry and then push it
closed again.
■ If necessary, switch the appliance off and on again; set the programme and
make your individual settings; start the programme.
r lights up ■ Turn on the tap fully,
■ Supply hose kinked/trapped,
■ The water pressure is too low. Clean the filter. ~ Page 52
E:18 ■ The drain pump is blocked. Clean the drain pump. ~ Page 51
■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 52
E:23 There is water in the base trough, the appliance is leaking. Turn off the tap. Call
customer services. ~ Page 57
E The childproof lock is activated – deactivate it. ~ Page 40
Å lights up Too much foam has been detected and an additional wash cycle has been
activated. Add less detergent to the next washing cycle with the same load.
The indicator light for
the Drum Clean
programme* flashes
*depending on the
model
Run the Drum Clean 90 °C programme or a 60 °C programme to clean and care
for the drum and the outer tub.
Notes
■ Run the programme without laundry.
■ Use washing powder or a detergent containing bleach. To prevent foaming,
only use half the amount of detergent recommended by the detergent
manufacturer. Do not use detergent designed for woollens or delicates.
■ Switching the information signal on/off ~ Page 48
| Off: Wi-Fi is switched off and the appliance is not connected to your home network.
Flashing: The appliance is trying to connect to your home network.
Continuously lit: Wi-Fi is switched on and the appliance is connected to your
home network.
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the
display appears again, call customer services. ~ Page 57
Faults and what to do about them. en
55
Faults and what to do about them.
Faults Cause/Remedy
Water is leaking from the
machine.
■ Attach the drain hose correctly or replace it.
■ Tighten the screw fitting on the supply hose.
The machine is not filling
with water.
Detergent is not being
dispensed.
■ Have you pressed the A button?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter. ~ Page 52
■ Is the supply hose kinked or trapped?
The door cannot be
opened.
■ The safety function is activated. Stop the programme? ~ Page 41
■ Is the E childproof lock activated? Deactivate it.
■ Is $ selected (Rinse Stop = no final spin)? ~ Page 41
■ Can the door only be opened by the emergency release? ~ Page 53
The programme will not
start.
■ Have you pressed the A button or selected Finished In time?
■ Is the door closed?
■ Is the E childproof lock activated? Deactivate it. ~ Page 40
The drum briefly jerks or
judders after the
programme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder
briefly when the wash programme starts.
The water is not draining. ■ Is $ selected (Rinse Stop = no final spin)? ~ Page 41
■ Clean the drain pump. ~ Page 51
■ Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not
satisfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Is the selected speed too low?
The spin cycle runs
several times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an
imbalance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system is active – a rinse cycle has been
switched on.
The length of the
programme changes
during the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown in the display
panel.
Residual water in the
care-product
compartment i .
■ Not a fault – the effect of the care product is not affected.
■ Clean the insert if necessary.
en Faults and what to do about them.
56
Odours in the washing
machine.
Run the Drum Clean or Cottons 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: . To prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use detergent designed
for woollens or delicates.
The Å symbol lights up
in the display panel. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items stuffed
with down).
Use less detergent in the next washing cycle.
I am unable to connect to
my home network. The
| symbol does not
appear on the display
panel.
■ Wi-Fi is switched off.To connect to your home network, switch on Wi-Fi.
■ Wi-Fi is switched on but I have not been able to connect to my home
network.Check whether your home network is available or try to connect
to your home network again.
Loud noises, vibrations
and machine "movement"
during the spin cycle.
■ Is the appliance aligned? Align the appliance. ~ Page 20
■ Are the appliance's feet fixed? Secure the appliance's feet. ~ Page 20
■ Have the transport braces been removed? Remove the transport braces.
~ Page 16
The display panel/
indicator lights do not
work while the appliance
is running.
■ Has there been a power failure?
■ Have the fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
There is detergent
residue on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
- P - appears in the
display panel when the
cycle is d.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
■ Press the A button to continue the programme.
- P - and ÿ appear in the
display panel when the
cycle is d.
The door is unlocked. It is possible to add laundry.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■ Switch off the appliance and pull out the mains plug.
■ Turn off the tap and call customer services.
Faults Cause/Remedy
After-sales service en
57
4 After-sales service
After- sales service
If you cannot rectify a fault yourself,
contact customer services. ~ Cover
page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give customer services the
product number (E no.) and the
production number (FD) of the
appliance.
You can find this information
*depending on the model:
On the inside of the door*/in the
opened service flap* and on the rear of
the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
E no. Product number
FD Production number
(1U )'
en Supplementary sheet for the installation and operating instructions
58
[ Consumption values table
Supplementary sheet for the installation and operating instructi ons
(approximate values)
Programme Load Energy
consumption*
Water
consumption*
Length of
programme*
Cottons 20 °C 9 kg 0.25 kWh 90 l 2 _ h
Cottons 40 °C 9 kg 1.10 kWh 90 l 3 h
Cottons 60 °C 9 kg 1.16 kWh 90 l 2 _ h
Cottons Eco ü 60 °C** 9 kg 0.92 kWh 57 l 4 _ h
Cottons Eco ü 60 °C** 4,5 kg 0.60 kWh 46 l 4 _ h
Cottons Eco ü 40 °C** 4,5 kg 0.42 kWh 46 l 4 _ h
Cottons 90 °C 9 kg 2.14 kWh 100 l 2 _ h
Easy-Care 40 °C 4 kg 0.71 kWh 64 l 2 h
Mixed Load 40 °C 4 kg 0.60 kWh 45 l 1 ] h
Delicates / Silk 30 °C 2 kg 0.19 kWh 37 l _ h
Wool 30 °C 2 kg 0.19 kWh 41 l _ h
Programme Approximate residual moisture***
WAW32... WAW28... WAW24... WAW20...
Max. 1600 rpm Max. 1400 rpm Max. 1200 rpm Max. 1000 rpm
Cottons 44 % 48 % 53 % 62 %
Easy-Care 40 % 40 % 40 % 40 %
Delicates / Silk 30 % 30 % 30 % 30 %
Wool 45 % 45 % 45 % 45 %
Values determined in accordance with EN60456.
* The observed values may differ from the indicated values due to the influence of water pressure,
hardness and inlet temperature, ambient temperature, type, amount and soiling of laundry, detergent
used, fluctuations in the power supply and any additional functions selected.
** Programme setting at maximum speed for testing and energy labelling in accordance with Directive
2010/30/EU with cold water (15 °C).
These programmes are suitable for cleaning normally soiled cotton items and are the most efficient in
terms of combined energy and water consumption.
The stated programme temperature is based on the temperature indicated on the care label for the
laundry. The actual washing temperature may differ from the stated programme temperature for
energy-saving reasons; the washing performance meets legal requirements.
*** The stated residual moisture is based on the maximum spin speed and load of each individual
programme.
Technical data en
59
J Technical data
Technical data
Dimensions:
850 x 600 x 590 mm
(height x width x depth)
Weight:
70-85 kg (depending on the model)
Mains connection:
Mains voltage 220-240 V/50 Hz
Nominal current 10 A
Nominal power 1900-2300 W
Water pressure:
100-1000 kPa (1-10 bar)
Power consumption when switched
off:
0,12 W
Power consumption when it is left on:
0,43 W
Power consumption when networked
(Wi-Fi) in standby mode/duration:
0,9 W / 20 Min.
r Aqua-Stop warranty
Aqua-Stop warranty
Only for appliances with Aqua-Stop
In addition to warranty claims against
the vendor based on the purchase
agreement and to our appliance
warranty, we will provide compensation
under the following conditions:
1. If water damage is caused due to a
fault in our Aqua-Stop system, we
will compensate domestic
customers for the damage caused.
2. The liability guarantee is valid for the
service life of the appliance.
3. It is a prerequisite of all warranty
claims that the appliance with Aqua-
Stop must have been installed and
connected correctly in accordance
with our instructions; this also
includes a correctly fitted Aqua-Stop
extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.
4. Appliances with Aqua-Stop do not
need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
*9001344655*
9001344655 (9801)
You can find the contact information for all countries in the attached after-sales
service directory.
7 Advice and repair order in the event of faults
GB 0344 892 8979 (Calls charged at local or mobile rate.)
IE 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
