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SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide 13
570878-001-b
Warranty Information
Motorola SURFboard SB6180 DOCSIS 3.0 Cable Modem
Motorola, Inc.
101 Tournament Drive, Horsham, PA 19044
Motorola, Inc., (““Motorola”“)
Retail Purchasers. If you purchased this Product directly from Motorola or from an authorized
Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the
Product, excluding Software, will be free from defects in materials and workmanship under normal
use, and (B) with respect to Software, (i) the media on which the Software is provided will be free
from defects in material and workmanship under normal use, and (ii) the Software will perform
substantially as described in its documentation. This Limited Warranty to you, the original end user
customer, continues (A) for Software and the media upon which it is provided, for a period of
ninety (90) days from the date of purchase from Motorola or an authorized Motorola reseller, and
(B) for the Product (excluding Software), for a period of one (1) year from the date of purchase
from Motorola or from an authorized Motorola reseller. To take advantage of this Limited Warranty
or to obtain technical support, you must call the Motorola toll-free phone number (below).
Motorola’’s sole and exclusive obligation under this Limited Warranty for retail sales shall be to
repair or replace any Product or Software that does not meet this Limited Warranty. All warranty
claims must be made within the applicable Warranty Period.
Cable Operator or Service Provider Arrangements. If you did not purchase this Product directly
from Motorola or from a Motorola authorized retail reseller, Motorola does not warrant this Product
to you, the end-user. A limited warranty for this Product (including Software) may have been
provided to your cable operator or Internet Service Provider (““Service Provider”“) from whom you
obtained the Product. Please contact your Service Provider if you experience problems with this
Product.
General Information. The warranties described in this Section shall not apply: (i) to any Product
subjected to accident, misuse, neglect, alteration, Acts of God, improper handling, improper
transport, improper storage, improper use or application, improper installation, improper testing or
unauthorized repair; or (ii) to cosmetic problems or defects which result from normal wear and tear
under ordinary use, and do not affect the performance or use of the Product. Motorola’’s
warranties apply only to a Product that is manufactured by Motorola and identified by Motorola
owned trademark, trade name or product identification logos affixed to the Product. Motorola does
not warrant to you, the end user, or to anyone else that the Software will perform error free or
without bugs. MOTOROLA IS NOT RESPONSIBLE FOR, AND PROVIDES ““AS IS,”“ ANY
SOFTWARE SUPPLIED BY 3RD PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION
(““WARRANTY INFORMATION”“), THERE ARE NO WARRANTIES OF ANY KIND RELATING TO
THE PRODUCT, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN THE UNIFORM COMMERCIAL CODE.
Some states do not allow for the exclusion of implied warranties, so the above exclusion may not
apply to you.
What additional provisions should I be aware of? Because it is impossible for Motorola to know the
purposes for which you acquired this Product or the uses to which you will put this Product, you
assume full responsibility for the selection of the Product for its installation and use. While every
reasonable effort has been made to insure that you will receive a Product that you can use and
enjoy, Motorola does not warrant that the functions of the Product will meet your requirements or
that the operation of the Product will be uninterrupted or error-free. MOTOROLA IS NOT
RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE
PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. ALL WARRANTIES ARE VOID IF
THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.
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