Dimplex OMWFC20 REDWAY Wall Mounted Electric Fire Heater

User Manual - Transcript

• Page 1 - English - : OPTIMYST WALL ENGINE OMWFC20 The product complies with the European Safety Standards EN60335230 and the European Standard Electromagnetic Compatibility EMC EN55014 EN605552 and EN605553 These cover the essential requirements of EEC Directives 200695EC and 2004108EC 08518510 Issue 2
• Page 3: Fig5 Fig6 Fig6a Fig7 Fig8 Fig9
• Page 5 - English - : Dimplex Optimyst wall Fire Model OMWFC20 IMPORTANT THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE Important Safety Advice When using electrical appliances basic precautions should always be followed to reduce the risk of re electrical shock and injury to persons including the following If the appliance is damaged check with the supplier before installation and operation Do not use outdoors Do not use in the immediate surroundings of a bath shower or swimming pool Do not locate the heater in front of a xed socket outlet or connection box This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safely Children should be supervised to ensure that they do not play with the appliance Do not use this heater in series with a thermal control a program controller a timer or any other device that switches on the heat automatically since a re risk exists when the heater is accidentally covered or displaced Ensure that furniture curtains or other combustible material are positioned no closer than 1 metre from the heater In the event of a fault unplug the heater Unplug the heater when not required for long periods Although this heater complies with safety standards we do not recommend its use on deep pile carpets or on long hair type of rugs The appliance must be positioned so that the plug is accessible If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualied person in order to avoid a hazard Keep the supply cord away from the front of the heater WARNING In order to avoid overheating do not cover the heater Do not place material or garments on the heater or obstruct the air circulation around the heater The heater carries a DO NOT COVER warning General Unpack the heater carefully and retain the packaging for possible future use in the event of moving or returning the re to your supplier The re incorporates a ame eect which can be used with or without heat so that the comforting eect may be enjoyed at any time of the year Using the ame eect without selecting heat requires little electric power Before connecting the heater check that the supply voltage is the same as that stated on the heater Please note Used in an environment where background noise is very low it may be possible to hear a sound which is related to the operation of the ame eect This is normal and should not be a cause for concern Electrical connection WARNING THIS APPLIANCE MUST BE EARTHED This heater must be used on an AC supply only and the voltage marked on the heater must correspond to the supply voltage Before switching on please read the safety warnings and operating instructions PLEASE RETAIN THIS USERS GUIDE FOR FUTURE REFERENCE Only use ltered tap water in this appliance Always ensure that the appliance is xed to the wall in a level position If you intend not using the appliance for longer than 2 weeks drain the water from sump and water tank and dry the sump Once commissioned never move this appliance or lay on its back without draining the water from sump and water tank The water tank sump sump lid tank cap and air lters must be cleaned once every two weeks particularly in hard water areas The appliance should never be operated if the lamps are not working The lamps should be regularly inspected as described under Maintenance and Changing lamps Installation Ensure that all packing items are removed read any warning labels carefully Retain all packing for possible future use in the event of moving or returning the appliance to your supplier To install the appliance See Fig1 1 Remove wall bracket from the back of the appliance by removing the 2 screws that the wall bracket is xed with
• Page 6 - English - : 2 Fix the wall bracket to the wall making sure it is level using the wall plugs and screws supplied for block walls 3 Hang the appliance o the xed wall bracket Rotate the safety xing bracket on the base of the product so that the xing hole is exposed Mark this hole and remove the appliance from the wall Fix plug to the wall in the marked position 4 Hang the appliance back on the wall xing bracket and x the appliance in place using the screw supplied through the safety xing bracket Make sure the unit is switched OFF Plug the re into a 10amp240 volt outlet Before using the manual controls rstly ll the water tank See Maintenance Filling the water tank Manual Controls The Optimyst Manual controls are located on the base of the appliance See Fig2 for Manual Control lay out Switch A Controls the electricity supply to the Fire Note This switch must be in the ON I position for the Fire to operate with or without heat when activated Switch B Press once to turn on the ame eect This will be indicated by an audible beep Although the main lights operate immediately it will take a further 30 seconds before the ame eect starts Press again to give ame eect and half heat This will be indicated by two beeps Press again to give ame eect and full heat This will be indicated by three beeps Press again to return to ame eect only This will be indicated by one beep Press to put re in to standby mode This will be indicated by one beep Control Knob C Controls the Thermostat setting Turning the control knob towards you will decrease the temperature setting turning the control knob away from you will increase the temperature setting Control Knob D Controls the intensity of the ame and smoke eect when the heater has been activated Turning the control knob towards you decreases the intensity of the ame and smoke eect Turning the control knob away from you will increase the ame and smoke eect When the water tank is empty the main lamps go out See instructions under Maintenance Filling the water tank When this procedure is complete the main lamps will illuminate but it will take 30 seconds before the ames return Setting the Thermostat Plug in and switch on the re to the full heat setting Turn the Control Knob C fully away from you max temperature setting to warm the room rapidly When the room temperature has reached the desired level turn the thermostat knob back slowly until the thermostat just clicks o The heater will then maintain the room temperature at the chosen level Note Should your heater fail to come on when the thermostat is at a low setting this may be due to the room temperature being higher then the thermostat setting Thermal safety cutout A thermal safety cutout is incorporated in the fan heater to prevent damage due to overheating This can happen if the heat outlet was restricted in any way If the cutout operates unplug the heater from the socket outlet and allow approximately 10 minutes before reconnecting Before switching the heater back on remove any obstruction that may be restricting the heat outlet then continue normal operation Caution In order to avoid hazard due to inadvertent resetting of the thermal cutout this appliance must not be supplied through an external switching device such as a timer or connected to a switch that is regularly switched on and o by the utility Tips for using your appliance 1 With the ame and smoke setting on minimum the unit will use approximately 40ml of water per hour and will last 3 times as long than when it is at maximum ame setting 2 Do not tilt or move the re while there is water in the tank or sump 3 Make sure that the re is xed level on the wall 4 The ame control knob D Fig2 may be turned up or down to give a more realistic eect 5 Sometimes the ames appear more real when the ame control knob is turned down to a low setting 6 Give the ame generator some time to react to changes you may make on the ame control knob Maintenance WARNING ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE ATTEMPTING ANY MAINTENANCE Changing lamps If a large amount of the smoke appears grey or colourless it may be that one or more lamps have failed You can check for lamp failure as follows 1 Leaving the ame eect on lift out the fuelbed and water tank See Fig3 and lift out the nozzle See Fig4
• Page 7 - English - : 2 View the lamps from a distance in front of the re and observe which lamp needs to be changed 3 Press switch A to o 0 position See Fig2 and unplug the re from the mains 4 Leave the appliance for 20 minutes to allow the lamps to cool down before removing them 5 Remove the water tank by lifting upwards and place in a sink 6 Remove the sump as described in the Cleaning Section 7 Remove the defective lamp by gently lifting vertically and disengaging the pins from the lamp holder See Fig4 and 4a Replace with a Dimplex Optimyst 12V 45W Gu53 base 8º beam angle coloured lamp To purchase replacement lamps go to the section After Sales Service details of how to purchace the lamps are contained therein 8 Carefully insert the two pins of the new lamp into the two holes in the lamp holder Push lamp rmly in place See Fig4 and 4a 9 Replace the nozzle water tank and fuelbed 10 Switch on Filling the water tank When the water tank is empty the ame and smoke eect shuts o and you will hear 2 audible beeps follow these steps 1 Press Switch A to o position 0 See Fig2 2 Gently lift out the fuelbed and place carefully on the ground See Fig3 3 Remove the water tank by lifting upwards and outwards 4 Place the water tank in sink and remove cap Anticlockwise to open See Fig5 5 Fill tank with ltered tap water only This is necessary to prolong the life of the ame and smoke producing unit The water should be ltered through a conventional domestic water lter unit and the lter should be replaced regularly 6 Screw the cap back on do not overtighten 7 Return the tank to the sump with the tank cap facing down and the at side of the tank facing outward 8 Gently place the fuelbed back into position 9 Press Switch A to ON I position See Fig2 Cleaning WARNING ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE HEATER We Recommend cleaning the following components once every 2 weeks particularly in hard water areas Water Tank Sump Nozzle Tank cap and seal Air lter For general cleaning use a soft clean duster never use abrasive cleaners To remove any accumulation of dust or u the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater Water tank 1 Remove water tank as described earlier put into sink and empty water 2 Using the supplied brush gently rub the inside surfaces of the cap paying particular attention to the rubber ring in the outer groove and the centre rubber seal 3 Put a small quantity of washing up liquid and water into the tank ret the cap and shake well rinse out until all traces of washing up liquid are gone 4 Rell with ltered tap water only replace the cap do not overtighten Sump 1 Press Switch A to the OFF 0 position 2 Gently lift out the fuelbed and place carefully on the ground See Fig3 3 Remove the water tank by lifting upwards 4 Disconnect the electrical connector located on the right side of the sump See Fig6 5 Release the right sump locking tabs by turning 90º this allows the sump to be lifted completely from its location See Fig6a 6 Gently lift up the sump taking care to keep level so as not to spill any water Sit the assembly in the sink 7 Release the left sump locking tabs by turning 90º then lift o the Nozzle See Fig4 8 Remove the transducer and carefully tilt the sump as shown so that the liquid drains out of the sump See Fig8 9 Put a small amount of washing up liquid into the sump and using the supplied brush gently clean all surfaces in the sump and gently clean the transducer including the metal discs located in the top grooved surface See Fig9 10 When cleaned thoroughly rinse the sump and transducer with clean water 11 Clean the smoke outlet surface of the sump lid with the brush and ush out thoroughly with water See Fig10 12 Reverse the above steps to reassemble Air lter 1 Press Switch A to the OFF 0 position See Fig2 2 Gently lift out the fuelbed and place carefully on the ground See Fig3 3 Gently slide upwards the air lter out of its plastic holder See Fig11 4 Gently rinse with water in the sink and dry with fabric towel before returning 5 Replace the lter making sure that the course black lter is facing the front of the re 6 Replace the fuelbed 7 Press Switch A to the ON I position See Fig2
• Page 8 - English - : Remote Control Operation On the control panel Switch A see Fig2 must be in the ON I position in order for the remote control to operate There are 3 buttons on the remote control See Fig7 To operate correctly the remote handset must be pointed towards the heater outlet See Fig 12 The remote control functions are as follows Press once to turn on Flame eect only This will be indicated by one beep Press once to turn on Half heat and Flame eect This will be indicated by two beeps Press again to turn on Full heat and Flame eect This will be indicated by three beeps Standby This will be indicated by one beep Recycling Do not dispose of electrical applances as unsorted municipal waste Useparate collection faxilities Contact your local goverment for information regarding the collection systems availiable If electrical appilances are disposed of in landlls or dumps hazardous substances can leak into ground water polluting the food chain and damaging health and wellbeing After Sales Service Your product is guaranteed for two year from the date of purchase Within this period we undertake to repair or exchange this product free of charge excluding lamps amp subject to availability provided it has been installed and operated in accordance with these instructions Your rights under this guarantee are additional to your statutory rights which in turn are not aected by this guarantee Should you require after sales information or assistance with this product please contact Glen Dimplex Australia on 1300 556 816 or visit our website at wwwdimplexcomau Patent Patent Application Products within the Optimyst range are protected by one or more of the following patents and patent applications Great Britain GB 2402206 GB 2460259 GB 2460453 GB 2418014 GB 2465738 GB 2449925 GB 2465537 GB 2455277 GB10205342 GB10205375 GB11109873 United States US 7967690 US 2010299980 US 2011062250 US 2008028648 US 13167042 Russia RU2008140317 European EP 2029941 EP 2201301 EP 2315976 EP 1787063 EP077232171 EP111704342 EP 111704359 China CN 101883953 CN 2009801286662 CN 101057105 CN 101438104 Australia AU 2009248743 AU 2007224634 Canada CA 2725214 CA 2579444 CA 2645939 International Patent Application WO 2006027272 South Africa ZA 200808702 Mexico MX 2008011712 Korea KR 20080113235 Japan JP 2009529649 Brasil BR P107088949 India IN 4122KOLNP2008 New Zealand NZ 571900 Glen Dimplex Australia Glen Dimplex Australasia Ltd Unit 1 21 Lionel Road 38 Harris Road Mount Waverley VIC 3149 East Tamaki Auckland 5336 Australia New Zealand Ph 1300 556 816 Ph 09 274 8265 Fax 1800 058 900 Fax 09 274 8472 Email salesglendimplexcomau Email salesglendimplexconz Web wwwdimplexcomau Web wwwdimplexconz
• Page 9 - English - : Troubleshooting Symptom Cause Corrective Action The ame eect will not start Mains plug is not plugged in Low water level Low voltage connector not connected properly See Fig6 The Transducer Unit is not sitting correctly in the sump Check plug is connected to wall socket correctly Check that the water tank is full and there is water in the sump Check that the connector is inserted correctly See Fig6 Ensure the Transducer in sitting down into the moulded recess in the sump The ame eect is too low Flame eect control knob is set too low See Fig2 The Metal Disc in the transducer might be dirty See Fig12 The wire from the Transducer Unit is sitting over the metal disc Increase level of ame by turning Control knob D anti clockwise slowly See Fig2 Clean the Metal Disc with soft brush supplied See Fig12 See Maintenance for a step by step procedure Direct the wire to the back of the sump and make sure it sits into the side slot exiting the sump Unpleasant smell when unit is used Dirty or stale water Using unltered tap water Clean the unit as described under maintenance Use only ltered tap water The ame eect has too much smoke Flame eect setting is too high Turn the ame eect Control knob C clockwise about ¼ a turn at a time Give the ame generator some time to adjust to the new setting See Fig2 Main lamps are not working and there are no ames or smoke There is no water in the water tank Follow instructions under Maintenance Filling the water tank Check the plug is connected to the wall socket correctly and that Switch A Fig 2 is in the ON I position
• Page 10 - English - : GLEN DIMPLEX PRODUCT WARRANTY This warranty is provided by Glen Dimplex Australia Pty Limited ABN 69 118 275 460 of Unit 1 21 Lionel Road Mount Waverley Victoria 3149 Phone number 1300 556 816 or in New Zealand by Glen Dimplex Australasia Limited New Zealand registration number 1506305 of 38 Harris Road East Tamaki Auckland New Zealand Phone number 09 2748265 we us our in respect of the Glen Dimplex product which this warranty card has been included in the packaging for or otherwise supplied with the Glen Dimplex product 1 Glen Dimplex express warranty Subject to the exclusions below we warrant that the Glen Dimplex product will be free from defects caused by faulty workmanship and materials within a in the case of the Glen Dimplex products used for personal domestic or household purposes a period of 24 months from the date the Glen Dimplex product is purchased as a brand new product from a retailer located in Australia or New Zealand and b in the case of the Glen Dimplex product used for purposes other than personal domestic or household purposes including business or commercial use a period of 12 months from the date the Glen Dimplex product is purchased as a brand new product from a retailer located in Australia or New Zealand Glen Dimplex products are designed and intended for domestic use This express warranty is personal to the rst person who acquires the Glen Dimplex product from the relevant retailer and claims under this warranty cannot be made by anyone other than this person The benets conferred by this express warranty are in addition to the Consumer Guarantees referred to in section 3 and any other statutory rights you may have under the Australian Consumer Law the New Zealand Consumer Guarantees Act andor other applicable laws 2 Warranty exclusions This express warranty does not apply where a the Glen Dimplex product has been installed used or operated otherwise than in accordance with the product manual or other similar documentation provided to you with the Glen Dimplex product b the Glen Dimplex product requires repairs due to damage resulting from accident misuse incorrect installation improper liquid spillage cleaning or maintenance unauthorised modication use on an incorrect voltage power surges and dips voltage supply problems tampering or unauthorised repairs by any persons use of defective or incompatible accessories or exposure to abnormally corrosive conditions
• Page 11 - English - : c the repair relates to the replacement of consumable parts such as fuses in plugs and bulbs or any other parts of the Glen Dimplex product which require routine replacement d you are unable to provide us with reasonable proof of purchase for the Glen Dimplex product e the breakdown occurs after the expiry of the express warranty period set out in section 1 or f the Glen Dimplex product was not purchased in Australia or New Zealand as a brand new product 3 Consumer Guarantees Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure If you acquired the goods in New Zealand similar provisions of the Consumer Guarantees Act 1993 may apply but may be excluded if you acquired the goods for the purpose of a business 4 How to make a claim You may make a claim under this warranty by visiting our website at wwwglendimplexcomau in Australia wwwglendimplexconz in New Zealand contacting our customer care line 1300 556 816 in Australia 09 2748265 in New Zealand or visiting a Glen Dimplex service centre To make a valid claim under this warranty you must a lodge the claim with us as soon as possible and no later than 14 days after you rst become aware of the breakdown b provide us with the Glen Dimplex product serial number c provide us with reasonable proof of purchase for the Glen Dimplex product and d if required by us provide us or any person nominated by us with access to the premises at which the Glen Dimplex product is located at times nominated by us so that we can inspect the Glen Dimplex product 5 Warranty claims If you make a valid claim under this warranty and none of the exclusions set out in section 2 apply we will at our election either repair the Glen Dimplex product or replace the Glen Dimplex product with a product of identical specication or where the product is superseded or no longer in stock with a product of as close a specication as possible Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired Refurbished parts may be used to repair the goods
• Page 12 - English - : Glen Dimplex products are designed and supplied for normal domestic use We will not be liable to you under this warranty for business loss or damage of any kind whatsoever 6 Costs of warranty claim Where you make a claim under this warranty a Glen Dimplex authorised repairer may need to attend your premises to inspect the Glen Dimplex product If the Glen Dimplex product is located in Australia we may charge you a service call fee if a repairer will be required to travel more than 30 kilometers from the place of purchase For further information please contact Glen Dim plex on 1300 556 816 in Australia or 09 274 8265 in New Zealand Alternatively visit our website at wwwglendimplexcomau in Australia or wwwglendimplexconz in New Zealand