User Manual Kenmore Elite 81962 - 9.0 cu. ft. Electric Steam Dryer

Kenmore Elite 81962 - 9.0 cu. ft. Electric Steam Dryer - Use Manual - Use Guide PDF.
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  • Owner's manual - (English)



Use & Care Guide for Dryer

FEATURES AND BENEFITS

KEY PARTS AND COMPONENTS

There are several important components that are referenced in this manual.

EASY-TO-USE CONTROL PANEL

Rotate the cycle selector knob to select the desired dry cycle. Add cycle options or adjust settings with the touch of a button.

TIME AND STATUS DISPLAY

The easy-to-read LED display shows cycle status and estimated time remaining.

CYCLE MODIFIERS

Adjust the cycle settings such as temperature and dry level with the touch of a button.

NOTE: Not all settings are available for all cycles.

CHECK VENT

(Duct Blockage Sensing System)

The Check Vent (Duct blockage sensing system) detects and alerts you to blockages in the exhaust system that reduce airflow from the dryer. Maintaining clean exhaust system ducts improves operating efficiency and helps minimize service calls, saving you money.

ULTRA-CAPACITY STAINLESS STEEL DRUM WITH DRUM LIGHT

The ultra-large stainless steel drum offers superior durability. The drum light can be turned on during a cycle by pressing and holding the WRINKLE GUARD button for three seconds. The light also comes on when the door is opened, if the control is ON.

EASY-ACCESS REVERSIBLE DOOR

The wide-opening, see-through glass door provides easy access for loading and unloading. Door swing can be reversed to adjust for installation location.

FRONT-MOUNT LINT FILTER

The front-mount lint filter allows for easy access and cleaning between loads.

LEVELING FEET

Four leveling feet (two in front, and two in back) adjust to improve dryer stability on uneven floors.

HOW TO USE

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read this entire manual, including the Important Safety Instructions, before operating this dryer.

CONTROL PANEL FEATURES

POWER (ON/OFF) BUTTON

Press to turn the dryer ON or OFF. Pressing the POWER button during a cycle will cancel that cycle and any settings will be lost.

CYCLE SELECTOR KNOB

The cycle selector knob is used to select the desired dry cycle by rotating the knob in either direction until the desired cycle LED is illuminated. Once the desired cycle has been selected, the standard presets for that cycle will show in the display. These settings can be adjusted using the cycle modifier or option buttons any time before starting the cycle.

START/PAUSE BUTTON

Press this button to start the selected cycle. The dryer will display the estimated time (AUTO DRY) or set time (TIMED DRY) remaining and start tumbling. To pause the cycle at any time, open the dryer door or press START/PAUSE. To resume the cycle where it was stopped, press START/PAUSE again.

NOTE: If the dryer has been stopped for more than 60 minutes, the dryer will turn off automatically.

OPTION BUTTONS

These buttons allow you to select cycle options. Some of the option buttons have secondary functions. The controls can be locked or unlocked by pressing and holding the CHIME button for three seconds.

CYCLE MODIFIER BUTTONS

Use these buttons to adjust the settings for the selected cycle. The settings light up above the buttons to show the current selection. The default temperature setting cannot be changed in AUTO DRY cycles. AUTO DRY cycles are modified using the DRY LEVEL button.

TIME AND STATUS DISPLAY

The display shows the estimated time remaining for auto cycles and actual time for timed cycles. The status of the cycle is also displayed. The CHECK VENT indicator will illuminate if there is a serious restriction in the exhaust system.

STEAM FUNCTIONS

The STEAM REFRESH cycle uses a swirling jet of steam to refresh clothes. The STATIC SHIELD option is also available for most cycles.

NOTE: To protect your fabrics, not all settings are allowed in all cycles.

OPERATING THE DRYER

1. CLEAN THE LINT FILTER

If the lint filter has not already been cleaned, lift out the filter and remove the lint from the last load. This will help ensure the fastest and most efficient drying performance.

2. LOAD THE DRYER

Load the dryer with the wet laundry from the washer. If the load is extra large, you may need to divide it into smaller loads for proper performance and fabric care.

3. TURN ON THE DRYER

Press the POWER button to turn ON the dryer. The cycle LEDs will illuminate and a chime will sound.

4. SELECT A CYCLE

Turn the cycle selector knob in either direction until the LED for the desired cycle is illuminated. The preset temperature, dry level, and option settings for that cycle will display.

5. SELECT CYCLE MODIFIERS

Default settings for the selected cycle can now be changed, if desired, using the Temp and Dry Level buttons.

NOTE: Not all options or modifiers are available on all cycles. Temperature can only be adjusted on Timed Dry cycles; Dry Level is only available on Auto Dry cycles. A different chime will sound and the LED will not illuminate if the selection is not allowed.

6. SELECT CYCLE OPTIONS

Cycle Options can be added using the Option buttons (Wrinkle Guard, Static Shield, Energy Saver, and Accela Steam).

NOTE: Not all options or modifiers are available on all cycles. A different chime will sound and the LED will not come on if the selection is not allowed.

7. BEGIN CYCLE

Press the START/PAUSE button to begin the cycle. The cycle can be paused at any time by opening the door or by pressing the START/PAUSE button. If the cycle is not restarted within 60 minutes of being paused, the dryer will shut off and the settings will be lost.

8. END OF CYCLE

When the cycle is finished, the chime will sound. Immediately remove your clothing from the dryer to reduce wrinkling. If WRINKLE GUARD is selected, the dryer will tumble briefly every few minutes to help prevent wrinkles from setting in the clothes.

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read this entire manual, including the Important Safety Instructions, before operating this dryer.

SORTING LOADS

Fabric Care Labels

Most articles of clothing feature fabric care labels that include instructions for proper care.

Group Similar Items

For best results, sort clothes into loads that can be dried with the same drying cycle.

Different fabrics have different care requirements, and some fabrics will dry more quickly than others. For best fabric care results, always dry fabrics with similar care requirements together.

LOADING THE DRYER

WARNING.

To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following:

• Check all pockets to make sure that they are empty. Items such as clips, pens, coins, and keys can damage both your dryer and your clothes. Flammable objects such as lighters or matches could ignite, causing a fire. Failure to do so can result in fire, explosion, or death.

• Never dry clothes that have been exposed to oil, gasoline, or other flammable substances. Washing clothes will not completely remove oil residues. Failure to obey this warning can result in fire, explosion, or death.

Loading Tips

•Combine large and small items in the same load.

• Damp clothes will expand as they dry. Do not overload the dryer; clothes require room to tumble and dry properly.

•Close zippers, hooks, and drawstrings to prevent these items from snagging or tangling on other clothes.

CHECK THE LINT FILTER BEFORE EVERY LOAD

Every time the dryer is turned on, the CHECK FILTER light turns on as a reminder to make sure the filter is clean. Always make sure the lint filter is clean before starting a new load; a clogged lint filter will increase drying times. To clean, pull the lint filter straight up and roll any lint off the filter with your fingers. Do not rinse or wash the filter to remove lint. Push the lint filter firmly back into place.

Always ensure the lint filter is properly installed before running the dryer. Running the dryer with a loose or missing lint filter may damage the dryer and articles in the dryer.

CYCLE GUIDE

The cycle guide below shows the available options and recommended fabric types for Auto Dry cycles.

*NOTE: The default time and actual time will vary depending on the size of the load and moisture content.

Auto Dry Cycles

Auto Dry cycles utilize a sensor that detects moisture levels in the clothes and adjusts the drying time as needed to ensure superior results. The dryer automatically sets the dry level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display.

= available option

= default setting

NOTE: To protect your garments, not every dry level, or option is available with every cycle. Temperature settings cannot be changed. A different chime will sound and the LED will not illuminate or the selection will not change if the selection is not allowed.

CERTIFIED BY NSF

NSF International (formerly the National Sanitation Foundation), certifies that the Steam Sanitize cycle reduces 99.9% of bacteria on laundry, and none of the bacteria will carry over onto the next laundry load.

* The default settings for the Steam Sanitize cycle are HIGH temperature and EXTRA DRY. These default settings cannot be changed.

* Do NOT use this cycle with delicate items or fabrics.

* Steam cannot be added to the Steam Sanitize cycle.

The cycle guide below shows the available options and recommended fabric types for Timed Dry cycles.

Timed Dry Cycles

Use Timed Dry cycles to select a specific amount of drying time and the drying temperature. When a Timed Dry cycle is selected, the display shows the actual time remaining in your cycle.

You can change the actual time for the cycle by pressing MORE TIME or LESS TIME. Press and hold the MORE TIME or LESS TIME buttons to rapidly change the time.

= available option

= default setting

NOTE: To protect your garments, not every temperature or option is available with every cycle. Temperature settings cannot be changed. A different chime will sound and the LED will not illuminate if the selection is not allowed.

** The Timed Dry cycle is accessed by pressing the TIMED DRY button on the control panel. The Rack Dry cycle is accessed by pressing and holding the STATIC SHIELD button for three seconds.

TIME AND STATUS DISPLAY

The Time and Status Display shows the cycle time, cycle progress, and vent status. When the dryer is turned on, the display will illuminate.

TIME DISPLAY

When a cycle is selected, the display will indicate the default time for that cycle including selected options or adjustments. In AUTO DRY cycles, the time remaining will be estimated and may change during the cycle, depending on the condition of the load. In TIMED DRY, the time displayed will be the actual time remaining.

CHECK FILTER LIGHT

The CHECK FILTER light turns on before each load, as a reminder to check the lint filter. Always clean the lint filter before every cycle.

CYCLE STATUS INDICATORS

This portion of the display shows which stage of the drying cycle is currently under way (DRY, COOLING, or WRINKLE GUARD).

CHECK VENT INDICATOR (DUCT BLOCKAGE SENSING SYSTEM)

The CHECK VENT duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. This light does not indicate any problems with your dryer. If this light blinks, it indicates that your home’s exhaust system has a serious restriction, which is not covered by your dryer’s warranty.

Call 1-844-553-6667 (U.S.A.) or 1-800-469-4663 (Canada) for information regarding duct cleaning services offered through Sears.

DAMP DRY SIGNAL

If you select DAMP DRY SIGNAL, the dryer chimes when the clothes are just short of completely dry, in case you want to remove them for ironing or hang drying.

CYCLE MODIFIER BUTTONS

Each cycle has default settings that are selected automatically. You may also customize these settings using the cycle modifier buttons.

AUTO DRY cycles are designed to properly care for specific fabrics and loads. As a result, not all settings are available for each cycle selection.

TIMED DRY cycles have default settings, but you may also customize the temperature setting and add options.

Settings are not limited in most timed dry cycles. Use care when setting options and modifiers for these cycles to prevent damage to your clothing.

NOTE: To protect your garments, not every dry level, temperature, or option is available with every cycle.

TEMP

Adjusts the temperature setting from LOW to HIGH. This allows precise care of your fabrics and garments. Press the TEMP button repeatedly to scroll through available settings. Temperature setting is not adjustable in AUTO DRY cycles.

DRY LEVEL

Sets the level of dryness for the selected AUTO DRY cycle. Press the DRY LEVEL button repeatedly to scroll through available settings. Use this button to adjust the dryness of the articles in the load to your preference.

•This option is not available with TIMED DRY cycles. •The dryer will automatically adjust the cycle time. Selecting EXTRA DRY or MORE DRY will increase the cycle time and dry level, while LESS DRY or DAMP DRY will decrease the cycle time and dry level.

• Use a LESS DRY or DAMP DRY setting for items that you wish to iron or hang for final drying.

TIMED DRY

Allows you to manually select the drying time in 10-minute increments. Use this cycle for small loads or to remove wrinkles. Use the MORE TIME/LESS TIME buttons to increase or decrease the selected drying time in 1-minute increments. Press and hold the MORE TIME or LESS TIME buttons to rapidly change the time.

CHIME

Adjusts the volume of the chime or turns off the chime. Press the button repeatedly until the desired volume setting is illuminated.

CYCLE OPTIONS AND SPECIAL FEATURES

Your dryer features several additional cycle options and special features to meet your individual needs. For all steam features, see the following pages.

WRINKLE GUARD

Selecting this option will tumble the clothes after the cycle ends for a few seconds every few minutes without heat. This option is active for 180 minutes after the end of the cycle, or until the door is opened. This helps prevent wrinkles if the clothes are not removed immediately after the cycle has finished.

CONTROL LOCK

Use this option to disable the controls.

All controls will be disabled except for the POWER button. Once set, the Control Lock must be turned off before the controls can be used. After the dryer has shut off, the POWER button will allow the dryer to be turned on, but the controls will remain locked. When the Control Lock is set, the LED will illuminate and “CL” will display alternately with the cycle time.

Press and hold the CHIME button for three seconds to activate or deactivate the Control Lock.

DAMP DRY SIGNAL

If you activate the Damp Dry Signal, the dryer will emit a chime when the clothes are just short of completely dry, in case you want to remove them for ironing or hang drying. To activate or deactivate the Damp Dry Signal, press and hold the ACCELA STEAM button for three seconds.

DRUM LIGHT

The drum is equipped with a blue LED that illuminates when the dryer is turned on. This light automatically turns off when the door is closed and the cycle starts.

To turn on the light during a cycle, press the DRUM LIGHT button. The drum light will illuminate and then turn off automatically after 60 minutes.

ENERGY SAVER

This option helps to reduce the energy consumption of the Normal cycle, depending on the size of the load.

The drying time will change when ENERGY SAVER is selected.

INSTALLING AND USING THE OPTIONAL DRYING RACK

1. With the dryer door open, slide the rack into the dryer drum.

2. Make sure the front of the rack is seated properly in the recess on the lint filter housing at the front of the drum. The two rear legs of the rack should be resting on the rear wall just above the drum.

3. Place items to be dried on the rack. Make sure that no parts of the article hang over the edges of the rack, as they might be contacted by the rotating drum, causing noise or damage to the drum or articles.

NOTE: Be sure to remove the drying rack after using the RACK DRY cycle.

Using the RACK DRY Cycle

Use Rack Dry with items, such as wool sweaters, silk, and lingerie, that should dry flat. Rack Dry can also be used with items that should not be tumbled dry, such as gym shoes or stuffed animals.

1. Press and hold the STATIC SHIELD button for three seconds to access the RACK DRY cycle.

2. Press the TEMP button to select from Low or Med. Low temperature options. If no temperature is selected, the cycle defaults to no heat.

STEAM FEATURES

IMPORTANT NOTES ABOUT STEAM FUNCTIONS:

•. Steam may not be clearly visible during the steam functions. This is normal.

• Do not use Steam Refresh with items such as wool, wool blankets, leather jackets, silk, wet clothes, lingerie, foam products, or electric blankets.

• For best results, load articles of similar size and fabric type. Do not overload.

• If the home’s exhaust system is restricted, the performance of the steam functions will be reduced.

• During steam operation, the clothes will tumble for only a few seconds, once a minute.

WARNING:

• Do not open the dryer door during Steam Cycles. Steam can cause severe burns.

• Do not touch the steam nozzle in the drum during or after the steam cycle.

Using the STEAM SANITIZE Cycle

The STEAM SANITIZE cycle is ideal for sanitizing non-washable items quickly and easily using only steam. This cycle is recommended for use with cotton and polyester materials only. (DO NOT use for urethane foam, down feathers or delicate items.)

Using the STEAM REFRESH Cycle

The STEAM REFRESH cycle uses the power of steam to quickly reduce wrinkles and odor in fabrics. It brings new life to wrinkled clothes that have been stored for an extended period of time, and it can make heavily wrinkled clothes easier to iron. STEAM REFRESH can also be used to help reduce odors in clothes, such as clothes that were worn in a room where people had been smoking. This cycle can refresh from one to five garments, or one bulky item such as a comforter. There are four settings available. Use ] for one garment.

Use 3 for up to three garments and 5 for four or five garments. The b IS (big) setting should be used for bulky items. Best results are achieved with 70/30 cotton/polyblend fabrics.

NOTE: The STATIC SHIELD option can be used together with the STEAM REFRESH cycle to help prevent static electricity after the cycle.

1. Turn the dryer ON and select the STEAM REFRESH cycle.

2. Select the STATIC SHIELD option, if desired.

3.The default number of garments is three. Press the MORE TIME or LESS TIME button to adjust the load size, as described above.

4. Press the START/PAUSE button to start the cycle.

Using the STATIC SHIELD Option

This option uses steam late in the drying cycle to reduce the static electricity caused by dry fabrics rubbing together. Change the steam time by pressing the MORE TIME and LESS TIME buttons to display the approximate number of articles in the load: 7, 9,11,14,16 or 18.

NOTE: When STATIC SHIELD is added to auto dry cycles, the LESS and DAMP dry level cannot be selected.

ACCELA STEAM

ACCELA STEAM helps prevent the overdrying of clothes by injecting steam

Adding Steam to a Standard Cycle

1. Turn on the dryer and turn the cycle selector knob to select the Normal, Casual, or Heavy Duty cycle.

2. Use the cycle modifier buttons to adjust the settings for that cycle.

3. Press the ACCELA STEAM button.

4. Press the START/PAUSE button to start the cycle.

STEAM CYCLE GUIDE

* Shirt: 70% cotton / 30% poly blend. Except especially delicate fabrics.

■ When the lint filter or exhaust duct is clogged, steam options will not give proper results.

* For best results, load articles of similar size and fabric type. Do not overload.

NOTE:

• When an Auto Dry cycle is selected with the STATIC SHIELD or ACCELA STEAM option, a dry level of Less or Damp cannot be selected.

• The STATIC SHIELD option may also be selected during Timed Dry cycles.

• After the steam option is selected in Timed Dry, the MORE TIME or LESS TIME buttons will change the steam time only.

• After pressing Start/Pause, the MORE TIME or LESS TIME buttons will be disabled.

USER MAINTENANCE INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read this entire manual, including the Important Safety Instructions, before operating this dryer.

* Unplug the dryer or turn the power off before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

* Never use harsh chemicals, abrasive cleaners, or solvents to clean the dryer. They will damage the finish.

REGULAR CLEANING

Cleaning the Exterior

Proper care of your dryer can extend its life. The outside of the machine can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth.

IMPORTANT: Do not use cleaning alcohols, solvents, or similar products.

NEVER use steel wool or abrasive cleansers because they can damage the surface.

Cleaning the Interior

Wipe around the door opening and seal with a soft, damp cloth to prevent lint and dust buildup that could damage the door seal.

Clean the window with a soft cloth dampened with warm water and a mild, nonabrasive household detergent, then wipe dry.

NEVER use steel wool or abrasive cleansers; they can scratch or damage the surface.

Cleaning Around and Under the Dryer

Vacuum lint and dust from around the dryer and underneath it regularly.

Cleaning the Lint Filter

ALWAYS make sure the lint filter is clean before every cycle. The Check Lint Filter Light on the control panel will blink before every cycle to remind you.

NOTE: NEVER operate the dryer without the lint filter.

To remove lint between cycles:

1. Open the dryer door.

2. Pull the lint filter straight up.

3. Roll any lint off the filter with your fingers.

4. Insert lint filter back into dryer.

Periodic thorough cleaning:

Some fabric softeners can build up on the lint filter over time. This buildup can restrict the airflow through the filter reducing dryer efficiency and lengthening drying times. After removing lint, if the filter looks dark or dirty when held up to the light, follow these steps to clean:

1. Vacuum the lint filter

2. Use hot soapy water and a stiff brush to clean the filter.

3. Make sure that the filter is completely dry before reinstalling it and using the dryer.

NOTE: NEVER operate the dryer with a wet lint filter.

Maintaining Ductwork

Vent ductwork should be checked for lint buildup once per month and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check the ductwork for obstruction and blockages. Contact a qualified technician or service provider.

MAINTAINING THE EXHAUST SYSTEM

The most common cause of dryer problems is poor exhaust venting. Poor exhaust venting may result from the following conditions:

•DIRTY OR DAMAGED EXHAUST DUCTS

•WRONG VENT MATERIAL

• RESTRICTED OR DAMAGED VENT HOOD

•EXCESSIVELY LONG VENT

•THE USE OF PLASTIC OR FOIL VENTING

Maintaining the Exhaust System

Vent ducts should be checked for lint buildup and cleaned at least once per year. If any noticeable reduction in drying performance occurs, check the ducts for obstructions and blockages.

If the CHECK VENT indicator illuminates, the exhaust system should be checked immediately for damage or obstructions. The CHECK VENT indicator signals a serious reduction in exhaust airflow which will greatly reduce energy efficiency and increase drying times. Damaged or restricted exhaust systems are not covered by the dryer warranty. Damage to the dryer that is caused by damaged, restricted, or otherwise inadequate exhaust systems is not covered by the dryer warranty.

CHECK VENT Indicator

The CHECK VENT warning system is designed to help you avoid the reduced performance caused by restrictions in the household exhaust system. The CHECK VENT indicator illuminates to alert you when problems in the system occur, so you can have them repaired.

While you should always check and maintain your exhaust system regularly, the CHECK VENT warning system will detect and alert you if serious problems develop in your home’s exhaust system. This includes exhaust systems that are unsatisfactory for any reason including a blockage in the venting, crushed/kinked venting, or venting which exceeds the maximum recommended length requirement as described in the installation section.

NOTE: The total length includes the length from the back of the dryer to the outside vent hood, PLUS a factor for every 90° elbow in the exhaust system. For example, if the distance from the back of the dryer to the vent hood is 30 feet, and there are four elbows in the system, then it exceeds the 28-foot maximum length allowed for those conditions as specified in the Duct Length Chart.

The CHECK VENT indicator on the control panel will alert you that the exhaust system is not moving enough air from the dryer to the outside. This lack of airflow will lead to long dry times, poor drying and possibly dryer failure.

As a reminder, external dryer venting is considered part of your home and is not covered by the product warranty or protection agreements. There are services available for cleaning/maintaining the external venting.

CHECK VENT Operation

The CHECK VENT system uses components already in the dryer. By monitoring these components over the course of several cycles, the control is able to determine how much restriction there is in the exhaust system. If it detects a high level of restriction, it will turn on the CHECK VENT light to alert you to the condition. The dryer will continue to operate after the light comes on, but you should have the exhaust system cleaned or repaired immediately to avoid longer dry times and higher energy consumption.

IMPORTANT: In order for a dryer to properly and efficiently dry your clothes, it is extremely important that the exhaust system is as short and clean as possible. It MUST be less than the maximum length specifications as outlined in the installation section. It is also very important that you make sure that when the dryer is installed, the exhaust system is clean and clear of any restrictions and is not kinked or crushed.

Failure to meet these guidelines will result in long dry times, increased energy consumption and possibly even clothing damage or dryer failure. When exhaust system restrictions become extreme, the CHECK VENT light will blink to alert you to the condition so you can have the exhaust system cleaned or repaired.

1. To prevent false alarms and for increased reliability, the dryer will monitor the exhaust condition for several loads. If multiple, consecutive cycles exceed the restriction limits, the control will blink the CHECK VENT indicator.

2. A blinking CHECK VENT indicator means the external venting should be checked for potential restrictions as soon as possible.

3. The CHECK VENT indicator will remain active (blinking) until the restriction is resolved AND the control has verified the improved airflow for several cycles.

4. After the exhaust is cleaned or repaired, it will take several cycles for the CHECK VENT indicator to reset and turn off the light.

NOTE: The CHECK VENT indicator is designed to measure performance over several consecutive cycles before activating or deactivating, to avoid false alarms. A very large load, such as a large comforter, could cause the CHECK VENT system to sense that the exhaust system is restricted, but this would not cause the light to blink. However, if several large loads were to run back to back, the CHECK VENT indicator could be activated.

DIAGNOSTICS

Should you experience any problems with your dryer, it has the capability of transmitting data via your telephone to the Diagnostics Team. This gives you the capability of speaking directly to our specially trained technicians. The technician records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis.

If you experience problems with your dryer, call 1-844-553-6667. Only use the Diagnostics feature when instructed to do so by the Diagnostics Team. The transmission sounds that you will hear are normal and sound similar to a fax machine.

Diagnostics cannot be activated unless your dryer is turned on by pressing the POWER button. If your dryer is unable to turn on, then troubleshooting must be done without using Diagnostics.

Using Diagnostics

First, call 1-844-553-666Z If the number of the phone you are using is on file and is asociated with your dryer, you will be quickly relayed to a Diagnostics Team agent. Follow the technician’s instructions and perform the following steps only when requested to by the Diagnostics Team agent.

HOLD the mouthpiece of your phone over the POWER button, when instructed to do so by the call center, no more than 1 in. (2.5 cm) from (but not touching) the machine.

NOTE: Do not press any other buttons or turn the cycle selector knob.

PUSH and hold the TEMP button while continuing to hold your phone to the POWER button.

LISTEN for two beeps. After you hear the two beeps, release the TEMP button. A tone transmission will begin. Keep the phone in place until the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, resume your conversation with the technician, who will then be able to assist you in using the information transmitted for analysis.

NOTE:

• For best results, do not move the phone while the tones are being transmitted.

• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.

• Pressing the POWER button during the transmission will shut off Diagnostics.

Diagnostics is a troubleshooting feature designed to assist, not replace, the traditional method of troubleshooting through service calls. The effectiveness of this feature depends upon various factors, including, but not limited to, the reception of the cellular phone being used for transmission, any external noise that may be present during the transmission, and the acoustics of the room where the machine is located. Accordingly, Sears does not guarantee that Diagnostics will accurately troubleshoot any given issue.

TROUBLESHOOTING GUIDE

FAQs

Q: When I press a button, why does my dryer beep and then nothing happens?

A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has *Control Lock on or under it for 3 seconds.

Q: Why does my dryer take so long to dry clothes?

A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or
clogged with fabric softener sheet residue can reduce the airflow to the point that the time required to dry clothing will be greatly increased. Another factor affecting dry time is your home exhaust system. An exhaust system which is dirty and clogged with lint, or is excessively long, needs to be professionally cleaned or repaired.

Q: Why does my dryer start by itself every few minutes?

A: This is how the Wrinkle Guard feature works. The dryer runs briefly every few minutes for up to 3 hours
after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when the dryer is not unloaded immediately after the cycle is finished.

Q: Why does my dryer show 3 minutes when I select the Steam Refresh cycle?

A: When the Steam Refresh cycle is selected, the dryer displays the number of garments rather than the

See other models: 51973 14573 22614 41309 94293
estimated cycle time, until the cycle is started. Use the MORE TIME or LESS TIME buttons to adjust the load size setting for the number of garments you desire. For a large load or single bulky item use the bl 9 (big) setting.

BEFORE CALLING FOR SERVICE

Problem

Possible Cause

Solutions

*CHECK VENT indicator is blinking

* This warning light is not a dryer failure and is not covered by the dryer warranty. Contact a duct cleaning service to have your exhaust system cleaned and inspected.

Exhaust system is too long or has too many turns/restrictions.

Partial blockage of the ductwork due to lint buildup or other foreign object.

The appliance has detected a restriction in the external dryer venting.

Install a shorter or straighter duct run. See the Installation Instructions for details.

Ductwork should be checked/cleaned immediately. Dryer can be used in this condition, but drying times will be longer and energy consumption will increase.

See the CHECK VENT INDICATOR and CHECK VENT OPERATION sections for details regarding this function.

The display shows d80, d90, or d95

The ductwork is about 80%-95% blocked. These error codes are only displayed for 2 hours.

o not use the dryer until the exhaust system has been cleaned and/or repaired. Using the dryer with a severely restricted exhaust is dangerous and could result in a fire or other property damage.

Check the outside dryer vent while the dryer is operating to make sure there is strong airflow.

If the exhaust system is extremely long, have it repaired or rerouted.

Keep the area around the dryer clean and free of clutter.

Check vent hood for damage or lint clogging. Make sure the area around the vent hood is clear.

The CHECK VENT indicator remains active (blinking) after clearing the restriction in the venting.

After clearing the restriction, the CHECK VENT system requires multiple, consecutive cycles to determine that the performance value has improved before the CHECK VENT indicator is reset.

If the CHECK VENT indicator remains active for more than five cycles after the restriction has been cleared, call for service.

Dryer will not turn on

Power cord is not properly plugged in.

House fuse is blown, circuit breaker has tripped, or power outage has occurred.

Make sure that the plug is securely plugged into a grounded outlet matching the dryer’s rating plate.

Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.

Buttons are disabled or CL shows in display

CONTROL LOCK function is engaged.

Press and hold the CHIME button for three seconds to activate or deactivate the function.

Error code: tEl through tE7

Temperature sensor failure.

Turn off the dryer and call for service.

Display shows error code PS (electric dryers only)

Power cord is connected incorrectly.

White (N) and red (L2) wires on power cord. Check power cord connections for neutral connection on the center terminal. 240 volts applied to the control, so it will protect itself.

Display shows error code nP or gAS

Power cord connection is incorrect.

Gas supply or service turned off (gas models only).

Check the connection of power cord to terminal block.

Confirm that house gas shutoff and dryer gas shutoff are both fully open.

Light does not turn on when door is opened

Dryer has been off for more than four minutes and light is disabled.

Press the POWER button to turn on the dryer, which will enable the drum light.

Dryer does not heat

House fuse is blown, circuit breaker has tripped, or power outage has occurred.

Gas supply or service is turned off (gas models only).

Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.

NOTE: Due to the design of electric dryers, it is possible for a circuit problem to allow an electric dryer to run without heat.

Confirm that the house gas shutoff and the dryer gas shutoff valves are both fully open. Even if gas is not supplied to the dryer, it will run and no error codes will display. Verify that other gas appliances in the home are working normally.

Greasy or dirty spots on clothes

Clean and dirty clothes are being dried together.

Clothes were not properly cleaned or rinsed before being placed in the dryer.

Only use your dryer to dry clean items. Soil from dirty clothes can transfer to the clean clothes in the same or later loads.

Stains on dried clothes could be stains that weren’t removed during the washing process. Make sure that clothes are being completely cleaned or rinsed according to the instructions for your washer and detergent. Some difficult soils may require pretreating prior to washing.

Lint on clothes

Lint filter not cleaned properly.

Laundry not sorted properly. Excess static in clothes.

Dryer is overloaded.

Tissue, paper, etc., left in pockets.

Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle.

Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried separately from clothes that are lint trappers (i.e., a pair of black linen pants).

Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer’s instructions. Over drying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use AUTO DRY cycles.

Divide extra large loads into smaller loads for drying.

Check pockets thoroughly before washing and drying clothes.

Drying time is not consistent

Heat settings, load size, or dampness of clothing is not consistent.

The drying time for a load will vary depending on the type of heat used (electric, natural gas, or LP gas), the size of the load, the type of fabrics, the wetness of the clothes, and the condition of the exhaust duct and lint filter. Even an unbalanced load in the washer can cause poor spinning, resulting in wetter clothes which will take longer to dry.

Clothes take too long to dry

Exhaust ducts are blocked, dirty, or duct run is too long.

Load is not properly sorted.

Large load of heavy fabrics.

Dryer controls are not set properly. Lint filter needs to be cleaned.

House fuse is blown, circuit breaker has tripped, or power outage has occurred.

Dryer is overloaded.

Dryer is under loaded.

Confirm that the exhaust duct is properly configured and free of debris, lint, and obstructions. Make sure that outside wall dampers can open properly and are not blocked, jammed, or damaged.

Separate heavy items from lightweight items. Larger and heavier items take longer to dry. Light items in a load with heavy items can fool the sensor because the light items dry faster.

Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size.

Use the appropriate control settings for the type of load you are drying. Some loads may require an adjustment of the DRY LEVEL setting for proper drying.

Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions on. With some loads that produce high amounts of lint, such as new bath towels, it may be necessary to pause the cycle and clean the filter during the cycle.

Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.

NOTE: Due to the design of electric dryers, it is possible for a circuit problem to allow an electric dryer to run without heat.

Divide extra large loads into smaller loads for better drying performance and efficiency.

If you are drying a very small load, add a few extra items to ensure proper tumbling action. If the load is very small and you are using AUTO DRY cycles, the electronic control cannot properly sense the dryness of the load and may shut off too soon. Use TIMED DRY or add some extra wet clothes to the load.

Clothes are wrinkled

Clothes dried too long (over dried).

Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or LESS DRY setting and remove items while they still retain a slight amount of moisture.

Clothes left in dryer too long after cycle ends.

Use the WRINKLE GUARD option. This feature will tumble the clothes briefly every few minutes for up to 180 minutes to help prevent wrinkling.

Clothes are shrinking

Garment care instructions are not being followed.

To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. Use a low or no heat setting.

Excess static in clothes after drying

Fabric softener is not used or used incorrectly.

Use a fabric softener or the STATIC SHIELD option, if equipped, to reduce static electricity. Be sure to follow the manufacturer’s instructions.

Clothes dried too long (over dried).

Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use AUTO DRY cycles. Select a LESS DRY setting on AUTO DRY cycles, if necessary.

Drying synthetics, permanent press, or synthetic blends.

These fabrics are naturally more prone to static buildup. Try using fabric softener, or use LESS DRY and/or shorter TIMED DRY lime settings.

Steam Features Not Working

Water drips from nozzle when steam cycle starts.

This is normal steam condensation. The dripping water will stop after a short time.

Steam is not visible during steam cycle.

This is normal. Check for condensation on the inside of the door during the steam portion of the cycle. Steam is not directly visible.

Steam is not generated and no error code is displayed.

Water level error. Unplug the dryer and call for service.

Garments are still wrinkled at the end of the STEAM REFRESH cycle.

Load only one to five garments (or a single bulky item). Do not mix fabric types. STEAM REFRESH is most effective on 70/30 cotton/polyblends. Do not use on 100% cotton items.

Creases or pleats are gone from garments after Steam Refresh.

This cycle removes wrinkles from fabric. Use an iron to replace creases and pleats in garments.

Garments have static after using the Static Shield option.

The amount of static that builds up when wearing garments depends on the individual moisture level in the skin.

Garments are too damp or too dry after using Static Shield option.

Select the load weight manually before starting the Static Shield option.

Water drips down the door during steam cycles.

Steam is invisible. However, under some conditions, the condensed fog may be seen, or condensation will form on the inside of the door glass and may be seen dripping down the glass.

Drum does not turn during steam cycles.

The drum is turned off so that the steam vapor remains in the drum. The drum will turn for only a few seconds, once a minute.

Cannot see steam vapor at the beginning of the cycle.

Steam is released at different stages of the cycle for each option. Steam cannot be seen, but condensation may form on the inside of the door when steam is being generated.

Odors are not completely removed at the end of the STEAM REFRESH cycle.

Some odors are difficult to remove. Fabrics containing certain difficult odors or very strong odors may not refresh well and should be washed or dry cleaned instead.


Kenmore 81962 | File type: PDF | Filename: Kenmore Elite 81962 9.0 cu. ft. Electric Dryer w: Accela Steam - White.pdf | Size: 22.87 MB | Language: English

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