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11
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling for service.
Troubleshooting Guide
PROBLEM
POSSIBLE CAUSE
The unit does not operate.
Not plugged in.
The appliance is turned off.
Tripped circuit breaker or blown fuse.
The unit is not cold enough.
Check the temperature control setting.
Items may be obstructing cold air inlet or suction
outlet.
External environment may require a higher setting.
The doors are opened too often.
The doors are not closed completely.
The door gasket does not seal properly.
Condenser may be clogged.
Turns on and off frequently.
The room temperature is warmer than normal.
A large amount of contents has been added to the
beverage merchandiser.
The doors are opened too often.
The doors are not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The light does not work.
Not plugged in.
Tripped circuit breaker or blown fuse.
The unit seems to make too much noise.
Are all feet in firm contact with the floor?
Is the back of the unit touching the wall or other
objects?
Are other objects in contact with the appliance?
There is condensation on the unit exterior.
Condensation may form on the exterior and doors
during hot and humid days or depending on the
place of installation. This occurs when water
particles in the air contact cold surfaces. This is
normal. Wipe away condensation with a dry cloth.
If the problem continues after taking the proper remedial actions, disconnect the power cord from the wall
outlet and transfer stored items to another container. Then call Summit’s toll-fee Customer Service
number at 1-800-932-4267. Have the following information available:
Model number
Serial number
Year and date of purchase
Nature of malfunction
Desired date for service visit
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