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33
BEFORE CALLING FOR SERVICE
(CONT.)
Problem Possible Causes Solutions
Food stored in
refrigerator drawers
freezes.
Temperatures in the
refrigerator or
freezer are too
warm.
Temperature in the
refrigerator is too
warm, but the
freezer temperature
is satisfactory.
Louder sound
levels when
compressor
comes on.
Vibrating or rattling
noise.
Moisture collects on
the inside walls of
the refrigerator.
Moisture forms on
the outside of the
refrigerator or
between the doors.
• Refrigerator control is set too
cold.
• Freezer or refrigerator control is
set too warm.
• Doors are opened too frequently
or for too long.
• Door is slightly open.
• Large amounts of warm or hot
food may have been stored
recently.
• Refrigerator has recently been
disconnected for a period of time.
• Refrigerator control is set too
warm.
• Refrigerator operates at higher
pressures during the start of the
ON cycle.
• Floor is uneven or weak. The
refrigerator rocks on the floor
when it is moved slightly.
• Items placed on the top of the
refrigerator are vibrating.
• Dishes are vibrating on the
shelves in the refrigerator.
• The refrigerator is touching the
wall or cabinets.
• The weather is hot and humid
which increases the rate of frost
buildup and internal sweating.
• Door is slightly open.
• Door is opened too often or for
too long.
• Weather is humid.
• Door is slightly open.
• Adjust the refrigerator to a warmer setting.
• Adjust the freezer or refrigerator control to a colder
setting until the freezer or refrigerator temperature is
satisfactory.
• Warm air enters the refrigerator/freezer whenever the
door is opened. Open the door less often.
• Close the door completely.
• Wait until the refrigerator or freezer has had a chance to
cool food to the set temperature.
• It takes a few hours for the refrigerator to reach the set
temperatures.
• Adjust the refrigerator control to a colder setting.
• This is normal.
• Be sure floor is level and solid and can adequately
support the refrigerator.
• Remove items.
• It is normal for dishes to vibrate slightly. Move dishes slightly.
Make sure refrigerator is level and firmly set on floor.
• Move the refrigerator so that it does not touch the wall.
• This is normal.
• Close the door.
• Open the door less often.
• This is normal in humid weather. When humidity is lower,
the moisture should disappear.
• Close the door completely.
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