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20
49-80696-3
Problem Possible Cause What To Do
Oven door is crooked. The door is out of position. %HFDXVHWKHRYHQGRRULVUHPRYDEOHLWVRPHWLPHVJHWVRXWRI
position during installation. To straighten the door, push down on
the high corner.
Oven light does not work. Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean. The temperature is too high to set a self-
clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
Excessive smoking during
clean cycle.
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid the room of
smoke. Wait until the LOCKED light goes off. Wipe up the excess
soil and reset the clean cycle.
Excessive smoking during
broiling.
Food too close to burner element. Lower the rack position of the food.
Oven door will not open after
a clean cycle.
Oven too hot. Allow the oven to cool below locking temperature.
Oven not clean after a clean
cycle.
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a
longer period of time.
"LOCK DOOR" flashes in the
display.
The self-clean cycle has been selected but
the door is not closed.
Close the oven door.
DOOR LOCK light is on
when you want to cook.
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number or letter”
flash in the display.
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for one hour. Put
the oven back into operation.
If the function code repeats. Disconnect all power to the oven for at least 30 seconds and then
reconnect power. If the function error code repeats, call for service.
Display goes blank. A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode. See the Special
Features section.
Clock flashes. Power outage or surge. Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel/Off pad, setting the clock and resetting any
cooking function.
“Burning” or “oily” odor
emitting from the vent.
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a minimum of 3
hours. See the Cleaning the Oven section.
Strong odor. An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
This is temporary and will go away after several uses or a self-
clean cycle.
My oven door glass appears
to be "tinted" or have a
"rainbow" color. Is this
defective?
No. The inner oven glass is coated with a
heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
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or rainbow color.
Sometimes the oven takes
longer to preheat to the
same temperature.
Cookware or food in oven. The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven. Adding more racks to the oven will cause the oven to take longer
to preheat. Remove some racks.
Unable to get the display to
show “SF”.
Oven control pads were not touched
properly.
The BROIL HI/LO and BAKE pads must be touched at the same
time and held for 3 seconds.
Control signals after entering
cooking time or start time.
You forgot to enter a bake temperature or
cleaning time.
Touch the BAKE pad and desired temperature or the SELF
CLEAN pad and desired clean time.
Oven racks are difficult to
slide.
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and wipe
the edges of the oven racks with the paper towel. Do not spray
with Pam
®
or other lubricant sprays.
Steam from the vent. When using the ovens, it is normal to see
steam coming out of the oven vents. As the
number of racks or amount of food being
cooked increases, the amount of visible
steam will increase.
This is normal.
TROUBLESHOOTING TIPS
Troubleshooting tips (Cont.) ... Before you call for service
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