User Manual GE GDS20SCSASS 19.5 Cu. Ft. Stainless Bottom-Freezer Drawer Refrigerator

Returning a Part
- If you ordered a part online that you would like to
return, please start by requesting a Return Materials
Authorization (RMA). Once you complete and submit
the return form, you will receive a confirmation email
within approximately 20 minutes.
Print the shipping label included in the email and attach
to the outside of your package. The label contains the
RMA number and correct warehouse address for your
return. To receive credit for returned part and
accessories, all items must be in sellable condition.
Please allow one billing cycle for your refund to be
processed.
Parts and accessories
- May be returned for credit within 30 days from the date
the part or accessory was shipped to you from our
warehouse. The part or accessory may be returned for a
$15 re-stocking fee between 31 and 90 days from
shipment. After 90 days the part or accessory may not
be returned.
Return Shipping
- We do not cover the cost of return shipping, but if the
reason for the return is determined to be our error, we
will refund the shipping cost of your original order.
Need to Exchange?
- If you're looking to exchange a part or accessory you
purchased, complete the returns process for the current
item and place a new order for the item you need.

All parts and accessories have a limited one-year
warranty, with the exception of water filters, which have
a 30-day warranty. If your part fails because of a
manufacturing defect within one year from the date of
original purchase, we will provide a new or, at our option,
rebuilt part without charge. Return the defective part to
the vendor from whom it was purchased with a copy of
the "proof of purchase." If the part is defective it will be
exchanged.This warranty does not cover parts which
are improperly installed, damaged, abused or used for
other than the intended purpose. It does not include
cost of returning the part to the vendor from which it
was purchased, labor to remove, install or diagnose the
failure, parts used in commercial applications, incidental
or consequential damage caused by possible defects
with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and
exclusive remedy is part exchange as provided in this
Limited Warranty. Any implied warranties, including the
implied warranties of merchantability or fitness for a
particular purpose, are limited to one year or the
shortest period allowed by law.

A RMA number is required for a return and must be
visible on the return package or the return will not be
processed. Our parts are shipped from several
warehouses. When returning a part, the return package
should be addressed to the warehouse that originally
shipped the part. You should have received an email
that includes your RMA number as well as the correct
return address and a printable return label.