User Manual GE GTS18SHPDRBS 17.9 Cu. Ft. Stainless Top-Freezer Refrigerator

All parts and accessories have a limited one-year warranty,
with the exception of water filters, which have a 30-day
warranty. If your part fails because of a manufacturing
defect
within one year from the date of original purchase, we will
provide a new or, at our option, rebuilt part without charge.
Return the defective part to the vendor from whom it was
purchased with a copy of the "proof of purchase." If the part
is
defective it will be exchanged.
This warranty does not cover parts which are improperly
installed, damaged, abused or used for other than the
intended purpose. It does not include cost of returning the
part to the vendor from which it was purchased, labor to
remove, install or diagnose the failure, parts used in
commercial applications, incidental or consequential
damage
caused by possible defects with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and
exclusive remedy is part exchange as provided in this
Limited
Warranty. Any implied warranties, including the implied
warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period
allowed
by law.

Returning a Part
- If you ordered a part online that you would like to return,
please start by requesting a Return Materials Authorization
(RMA). Once you complete and submit the return form, you
will receive a confirmation email within approximately 20
minutes. Print the shipping label included in the email and
attach to the outside of your package. The label contains
the RMA number and correct warehouse address for your
return. To receive credit for returned part and accessories,
all items must be in sellable condition. Pleaseallow one
billing cycle for your refund to be processed.
Parts and accessories
- May be returned for credit within 30 days from the date
the part or accessory was shipped to you from our
warehouse. The part or accessory may be returned for a
$15 re-stocking fee between 31 and 90 days from
shipment. After 90 days the part or accessory may not be
returned.
Return Shipping
- We do not cover the cost of return shipping, but if the
reason for the return is determined to be our error, we will
refund the shipping cost of your original order.

In order to return damaged or unneeded parts, you need to
complete the online returns process and get a Return
Materials Authorization (RMA) number. Through this
process, you will be given instructions on how to return the
item, including the return shipping address.
A RMA number is required for a return and must be visible
on the return package or the return will not be processed.