RF197AC User Manual

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Troubleshooting

PROBLEM SOLUTION

TheRefrigeratordoesnot

workatalloritdoesnot

chillsufciently.

• Check that the power plug is properly connected.

• Is the temperature control on the display panel set to the correct

temperature?

Try setting it to a lower temperature.

• Is the Refrigerator in direct sunlight or located near a heat source?

• Is the back of the Refrigerator so close to the wall that air cannot keep

circulating? (Refer to page 10 for the best location.)

Thefoodinthe

Refrigeratorisfrozen.

• Is the temperature control on the display set to the correct temperature?

Try setting it to a warmer temperature.

• Is the temperature in the room too low?

• Did you store the food too close to the air vent at the back of the

Refrigerator? Move the food away from the air vent.

Youhearunusualnoiseor

sounds.

• Check that the Refrigerator is level and stable.

• Is the back of the Refrigerator too close to the wall and therefore keeping air

from circulating?

• Was anything dropped behind or under the Refrigerator?

• A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs

because various accessories are contracting or expanding according to the

temperature of the Refrigerator interior.

• When the automatic ice maker is on, ice is made in the ice container. After

the ice is made, the container inverts and the ice falls into the storage

compartment and water

ﬂows through the water valve. These operations cause noise at regular

intervals, but that noise is normal.

Thefrontcornersand

verticalhingedsectionof

theappliancearehotand

condensationisoccurring.

• Some heat is normal as anti-condensators are installed in the vertical hinged

section of the Refrigerator to prevent condensation.

• Is the Refrigerator door ajar? Condensation can occur when you leave the

door open for a long time.

IceMakerisnot

producingice.

• Did you wait for 12 hours after installation of the water supply line before

making ice?

• Is the water line connected and the shut-off valve opened?

• Did you manually stop the ice making function?

• Is the Freezer temperature too warm? Try setting the Freezer temperature

lower.

Youhearwaterbubbling

intheRefrigerator.

• This is normal. The bubbling comes from the Refrigerator coolant liquid

circulating through the Refrigerator.

Thereisabadsmellinthe

Refrigerator.

• Check for spoiled food.

• Foods with strong odors(for example, sh) should be tightly covered.

• Clean out your Freezer periodically and throw away any spoiled or suspicious

food.

Frostformsonthewalls

oftheFreezer.

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

• Allow sufcient space between the foods stored for efcient air circulation.

• Is the Freezer drawer closed properly?

Waterdispenserisnot

functioning.

(Waterdispensermodels

only)

• Is the water line connected and the shut-off valve opened?

• Has the water supply line tubing been crushed or kinked?

Make sure the tubing is free and clear of any obstruction.

• Is the water tank frozen because the Refrigerator temperature is too low?

Try selecting a warmer setting on the main display panel.

Troubleshooting _31

03 TROUBLESHOOTING

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Samsung RF197AC No Dispenser French Door Refrigeration

User Manual - Page 31