User Manual Samsung QN43LS03RAFXZA 43" Class The Frame QLED Smart 4K UHD TV

• User Manual - (English)

• Energy Guide - (English)

Table of contents

• Connections
• Remote Control and Peripherals
• Smart Features
• TV Viewing and Recording
• Picture and Sound
• System and Support
• Troubleshooting

User manual Smart TV

Connections

You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the Internet by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

> Menu > Connected Devices > Connection Guide

It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures. If you select the connection method and an external device, the connection details appear.

• Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
• Video Device: HDMI
• Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV, Tap View
• PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
• Input Device: Remote Control, Keyboard, Mouse, USB Gamepad, USB Camera, Bluetooth Device
• Game Console: HDMI
• External Storage: USB Flash Drive, Hard Disk Drive (HDD)
  • The connection method and available external devices may differ depending on the model.
  • Some functions may not be supported depending on the model or geographical area.
  • Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2 minutes)

• The image on your TV may differ from the image above depending on the model and geographical area.

Connecting an Antenna

You can connect a coaxial cable to your TV.

• An antenna connection is not necessary if you connect a cable box or satellite box.
• The port on your TV may differ from the following files depending on the product model and region.

Connecting to the network

You can get access to the Internet through your TV

> Menu > Settings > All Settings > Connection > Network > Open Network Settings

Configure network settings to connect to an available network

Establishing a wired Internet connection

> Menu > Settings > All Settings > Connection > Network > Open Network Settings > Wired

If you connect a LAN cable, the TV automatically accesses the Internet.

• If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting."
• To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)

* Shielded Twisted Pair

• The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
• This function may not be supported depending on the model.
• Wired networks are not supported by some models.

Establishing a wireless Internet connection

> Menu > Settings > All Settings > Connection > Network > Open Network Settings > Wireless

Make sure that you have the wireless access point's name (SSID) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen. See the wireless access point's user manual for more information.

• The image on your TV may differ from the image above depending on the model and geographical area.
• If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
• If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC button on your access point within 2 minutes. The TV will connect automatically.
• To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press the Select button.
• To disconnect Wi-Fi, select Disconnect in > Menu > Settings > All Settings > Connection > Network > Network Status.

Checking the Internet connection status

> Menu > Settings > All Settings > Connection > Network > Network Status.

View the current network and Internet status.

Resetting Your Network

> Menu > Settings > All Settings > Connection > Network > Reset Network

Turning on the TV with a mobile device

> Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile

You can turn on the TV using a mobile device connected to the same network as the TV.

• This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay function.

Apple AirPlay may not be supported depending on the model or geographical area.

Connecting an IP control device to the TV

> Menu > Settings > All Settings > Connection > Network > Expert Settings > IP Remote

You can connect an IP control device to the TV remotely to manage your IP device.

• To use this function, Power On with Mobile must be turned on.
• Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and specifically for a Samsung TV and if your Wi-Fi network is password protected.
• This function may not be supported depending on the model.

Allowing to connect a wireless network

> Menu > Settings > All Settings > Connection > Network > Expert Settings > Wi-Fi

You can enable the connection to Wi-Fi.

• To connect a wireless network, the function must be active.

Allowing to connect the Wi-Fi Direct

> Menu > Settings > All Settings > Connection > Network > Expert Settings > Wi-Fi Direct

When using Wi-Fi Direct, you can connect directly with other devices and share content without using a wireless router.

Changing the name of the TV

> Menu > Settings > All Settings > Connection > Device Name

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.

Displaying your mobile device screen on the TV

You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View.

When you start screen sharing with a mobile device (Smart View / Apple AirPlay / Tap View), the TV screen switches to the Multi View or mobile device's screen. Watch multiple contents at the same time with the Multi View screen.

Using Screen Sharing (Smart View)

For information on how to share the screen with your mobile device, refer to > Menu > Connected Devices > Connection Guide > Smartphone > Screen Sharing (Smart View)

• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote control.
• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.

Using Apple AirPlay

Use AirPlay if you are an iPhone or iPad user. For more information, refer to > Menu > Settings > All Settings > Connection > Smartphone > Apple AirPlay

Using Screen Sharing (Tap View)

By tapping the mobile device on your TV, you can watch Multi View or mobile device's screen through the TV screen. When you tap a mobile device on your TV while running a music app on your mobile device, the TV screen switches to the Music Wall screen.

1 . Enable Tap View on your mobile device

2. Turn on the screen of your mobile device.

3. Tap your mobile device on the TV. The TV screen switches to Multi View or mobile device's screen.

4. Watch Multi View or mobile device's screen on the TV screen.

Enabling Tap View

Enable Tap View in the SmartThings app.

• Depending on the SmartThings app version, you may need to register the TV with your mobile device.
• This function may not be supported depending on the model.

1. Launch the SmartThings app on your mobile device.

2. Select Settings (> ) in SmartThings app on your mobile device.

3. Set Tap View to on.

• Upon connection for the first time, select Allow on a pop-up window of the TV.

Connection Cables for External Devices

You can view detailed information about the connection cables for external devices that can be connected to the TV.

Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV. Cables are divided into various types according to the types of input or output ports on external devices.

Switching between external devices connected to the TV

You can switch between TV programs and the content of external devices.

> Menu > Connected Devices

When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen.

• To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control, connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically switched to the output of the device or you can configure universal remote control for the device automatically. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
• When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media content listed on the device.
• This function may not be supported depending on the device and geographical area.

Editing the name and icon of an external device

> Menu > Connected Devices

You can change the port name for a connected external device or add it to the Home Screen.

• The image on your TV may differ from the image above depending on the model and geographical area.

1. Move the focus to a connected external device.

2. Press the up directional button. The following functions become available:

• Available functions may differ depending on the port type.

1. Universal Remote

You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen.

• This function may not be supported depending on the model or geographical area.
• For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."

2. Edit

You can rename the input ports and change the device icons.

3. Information

You can view detailed information about an external device.

4. Add to Home

You can add the port of an external device to the Home Screen for quick switching.

Using additional functions

You can use the following features on the Source screen.

• Camera

Connect a USB camera, or use the SmartThings app on your mobile phone to connect a camera. Connect a camera to use video call, home workout, and other new features.

• PC on TV

Use the TV to access your PC via remote PC or Screen Sharing (Wireless).

• Connection Guide

Displays device connection instructions.

• Remote Key Guide

You can view how to use the remote control.

• Universal Remote

Lets you register external devices to your Samsung remote control and control them using the Remote.

Connection Notes

When connecting an external device, note the following:

• The number of connectors, and their names and locations may differ with the model.
• Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors, and their names and locations may differ with the manufacturer.

Connection notes for HDMI

• The following types of HDMI cables are recommended:
  • High Speed HDMI Cable
  • High Speed HDMI Cable with Ethernet
  • Premium High Speed HDMI Cable
  • Premium High Speed HDMI Cable with Ethernet
  • Ultra High Speed HDMI Cable
• Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
• Using a non-certified HDMI cable may result a blank screen or a connection error.
• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial cables standardized by the IEEE.
• Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.
• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
• When the TV is connected to an external device, such as a DVD/BD player or a set-top box via HDMI, power sync mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.

This function may not be supported depending on the model.

Connection notes for audio devices

• For better audio quality, it is good to use an AV receiver.
• If you connect an external audio device using an optical cable, the Sound Output setting automatically changes to the connected device. However, to make this happen, you must turn on the external audio device before connecting the optical cable. To manually change the Sound Output setting, do one of the following

This function may not be supported depending on the model.

- Use the Quick Settings screen to change to the connected device:

Use the Select button to select Optical on the Sound Output menu. ( > Menu > Settings > down directional button > Sound Output).

- Use the Settings screen to change to the connected device:

Select Optical on the Sound Output menu. ( > Menu > Settings > All Settings > Sound > Sound Output).

Refer to the sound bar's user manual when connecting it to the TV.

• An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
• Digital audio is only available with 5.1 channel broadcasts.

Connection notes for computers

• For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)."
• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same network.
• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.

Connection notes for mobile devices

• To use the Smart View function, the mobile device must support a mirroring function, such as Screen Mirroring or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's user manual.
• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4GHz environment. For better experience, 5.0GHz is recommended. 5GHz may not be available depending on the model.
• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile device supports Wi-Fi Direct, refer to the mobile device's user manual.
• The mobile device and your Smart TV must be connected to each other on the same network.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to > Menu > Connected Devices > Connection Guide > Smartphone > Apple AirPlay.

This function may not be supported depending on the model or geographical area.

• The video or audio may stop intermittently, depending on network conditions.
• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.

Remote Control and Peripherals

You can control TV operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease of use.

About the Samsung Smart Remote (QLED TV/The Frame (43-inch or larger models)/The Serif/OLED TV)

About the Samsung Smart Remote (The Frame (32LS03B model)/BU8 Series)

About the Samsung Smart Remote (Q6*A/Q7*A/QN9*A Series)

Learn about the buttons on the Samsung Smart Remote.

About the Samsung Smart Remote (AU8 Series)

Learn about the buttons on the Samsung Smart Remote.

About the Samsung Smart Remote (The Sero)

Connecting the Samsung Smart Remote to the TV

Connect the Samsung Smart Remote to your TV to operate the TV.

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.

Controlling External Devices with a Samsung Remote Control - Using the Universal Remote

Control the TV and connected external devices with a Samsung remote control.

> Menu > Connected Devices > Universal Remote

You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen.

• This function may not be supported depending on the model or geographical area.
• You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)."
• Specific external devices connected to the TV may not support the universal remote feature.
• Do not place any obstacles in front of an external device and TV's logo. It may cause improper transmitted signals from the remote control.
• The TV memorizes both the external device and its connection port (HDMI 1, HDMI 2, etc.).
• If you have difficulty controlling external devices with the Universal Remote, try adjusting the positions of the external devices.
• This function may not operate properly depending on the TV installation environment and the features of external devices.

Learn how to use Samsung Smart Remote

You can learn how to use Samsung Smart Remote.

> Menu > Settings > Support > Remote Button Guide

Find details on how to use the Samsung Smart Remote.

Press the menu to use a variety of functions of the Samsung Smart Remote.

Using Anynet+ (HDMI-CEC)

Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.

You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control.

Connecting an external device through Anynet+ and using their menus

> Menu > Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC)

1. Set Anynet+ (HDMI-CEC) to On.
2. Connect an HDMI-CEC-compliant device to the TV.
3. Turn on the connected external device.

The device is automatically connected to the TV. After the connection process is finished you can access the menu of the connected device using your TV remote and control the device.

The connecting process can take up to 2 minutes to complete.

Read before connecting an Anynet+ (HDMI-CEC) device

• Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may not support Anynet+ (HDMI-CEC).
• You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
• Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
• The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMICEC)-enabled device again.
• Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC, and when those devices are either in standby mode or turned on.
• Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theaters.
• Anynet+ (HDMI-CEC) can control only one home theater system.
• To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector.
• If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only with the universal remote control.

Controlling the TV with a Keyboard, Mouse, or Gamepad

Connecting a keyboard, mouse, or gamepad to make it easier to control the TV.

> Menu > Settings > All Settings > Connection > External Device Manager > Input Device Manager

You can connect a keyboard, mouse, or gamepad to control the TV easily.

Connecting a USB keyboard, mouse, or gamepad

Plug the keyboard, mouse or gamepad cable into the USB port.

• If you connect a mouse, it is available only in the Internet app and PC on TV function.
• XInput USB gamepads are supported.
• For more information, refer to Input Device in Connection Guide ( > Menu > Connected Devices > Input Device)

Connecting a Bluetooth keyboard, mouse, or gamepad

> Menu > Settings > All Settings > Connection > External Device Manager > Input Device Manager > Bluetooth Device List

• If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available devices again.
• If you connect a mouse, it is available only in the Internet app.
• For more information, refer to the Bluetooth device's user manual.
• This function may not be supported depending on the model or geographical area.

Using the keyboard and mouse

Setting up the input devices

> Menu > Settings > All Settings > Connection > External Device Manager > Input Device Manager

• Keyboard Settings

You can set up the keyboard with the Keyboard Language and Keyboard Type functions.

• Mouse Settings

You can set up the mouse with the Primary Button and Pointer Speed functions.

Entering Text using the On-Screen Virtual Keyboard

Use the virtual keyboard to enter text on your TV

The image on your TV may differ from the image above depending on the model and geographical area.

1.Recommended text

When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.

2.Editing Buttons

By selecting any of pop-up Editing Buttons after entering characters on the virtual keyboard, you can quickly perform the editing function.

3.Options

Select on the virtual keyboard screen. The following options are available:

The options available may differ depending on the function running currently.

• Recommended text
• Reset Recommended Text Memory
• Accented Character Preview
• Predict Next Character (when using direction buttons)
• Language

Entering Text using the remote control's microphone and the on-screen virtual keyboard

When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.

• Entering text with your voice may not be supported for some functions.
• This function may not be supported depending on the model or geographical area.
• The Samsung Smart Remote may not be supported depending on the model or geographical area.

Smart Features

Using Ambient Mode

> left directional button > Ambient Mode

Set your TV to display a photo or content you desire when the TV is not used.

1.Getting to Know Ambient Mode

Press View Help to briefly view information about Ambient Mode, including functions

2.Function and content preview

Select a preferred content and a preferred background and set them as your Ambient Mode. While in Ambient Mode, press the Select button on the remote control to view the content details.

• Changing art work

Change the artwork to display in Ambient mode. Press the Up button on the remote control to move the focus to an artwork. Use the left or right directional button to move to the desired art work, and then press Select button on the remote control.

• View Details

View detailed information about the selected image.

• Favorite

Add or delete specific images in Favorite by pressing Select on the remote control. To view items that are set as Favorites, navigate to My Page > Favorite.

– Favorite: The item is not set as favorite

– Favorite: The item is set as favorite

• Style & Settings

Customize the style and settings to suit your preferences.

– Weather Filter

You can add a weather effect to content.

– Time Filter

You can select any background time format for content.

– Color

Changes the color of the content.

– Vibes

Selects a mood that matches the content.

– Backgrounds

Changes the background of the content.

– Shadow Effects

Applies a shadow effect that you select to the content.

– Filter

You can select a image filter effect to content.

– BGM Mode

You can add a background music to content.

• Style & Settings

Customize the style and settings to suit your preferences.

– Weather Filter

You can add a weather effect to content.

– Time Filter

You can select any background time format for content.

– Color

Changes the color of the content.

– Vibes Selects a mood that matches the content.

– Backgrounds

Changes the background of the content.

– Shadow Effects

Applies a shadow effect that you select to the content.

– Filter

You can select a image filter effect to content. – BGM Mode You can add a background music to content.

• Screen Settings

You can adjust the settings such as content brightness, saturation, and color tone.

– Brightness

Adjusts the brightness of the content.

– Saturation

Adjusts the saturation of the content.

– Color Tone

Adjusts the colors of the content.

– Red Tone / Green Tone / Blue Tone

Adjusts the red, green, blue contrast.

Selecting Content Category

• Favorite

While in Ambient Mode, press the Select button on the remote control and press Favorite to save the displayed content to Favorite.

• Special Edition

Allows you to enjoy creative artwork and interior design content created by the world's finest artists and designers.

• Cinemagraph

Adds a looping animation to a specific part of the photo to make it more attention-grabbing.

• My Album

Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode screen

• Q Collection

Provides content that is dedicated to Samsung QLED.

• Mood

Enjoy a range of options to create the right ambience to suit your mood.

• Relaxation

Relax with a selection of calming content inspired by nature to soothe your mood.

• Décor

Allows you to select content with a sensible and beautiful design.

• Info

Allows you to select essential real-time information, such as weather, temperature, time, and news

• Artwork

Allows you to select content such as world famous photos and artwork.

• Background

Theme Allows you to select a background theme provided by Samsung

• Routine

Enjoy a range of routines, each displaying content to suit each part of your day or create your very own routines via the SmartThings app.

3.Ambient Screen Options

Following Ambient Mode options are configurable:

• Auto Brightness

Changes the auto brightness setting for Ambient Mode.

• Sleep After

Sets the time when the Ambient Mode screen turns off automatically.

Entering the TV viewing screen from Ambient Mode

To enter the TV viewing screen from Ambient Mode, press the button, or button to redirect to the Ambient Mode Home Screen, press the left directional button on the remote control, and then select either or Media.

Using Art Mode

> left directional button > Art

You can use Art mode function to display image content such as artworks or photos when you are not watching TV in full screen mode.

• Press the button on the remote control to switch to TV mode or Art mode.
• Press the button in Art mode to enter to Media Home.
• Press the button in Art mode to switch to TV mode.
• To turn off the TV completely, press and hold the button on the remote control, or press the TV Controller button at the lower right rear corner of the TV.
• In Art mode, the brightness and color tone of your TV are automatically adjusted depending on the ambient, and the TV can be automatically turned off.
• Configure the motion sensor settings by using Art Mode Options ( > left directional button > Art > Art Mode Options) at the bottom of the Art home displayed on the TV or using the mobile SmartThings app. The TV may automatically turn on or off by detecting user motions and other visual changes.
• While in Art mode, use the SmartThings app on your mobile device to save photos on the device to the TV.

About the Art Home screen

> left directional button > Art

1.Useful Information

View information and promotions related to the Art home.

2.List of image categories

From the displayed list of categories, select an image and press the Select button to view details about the image. Select Preview to preview the image in full screen for 30 seconds. If you like the image, you can keep it as an artwork by purchasing it or subscribing to the Membership. If you select a saved image, the TV goes into Art mode. In Art mode, press Select on the remote control to use the following menu options:

• Changing art work

Change the artwork to display in Art mode. Press the Up button on the remote control to move the focus to an artwork. Use the left or right directional button to move to the desired art work, and then press Select button on the remote control.

• View Details

View detailed information about the selected image.

• Favorite

Add or delete specific images in Favorite by pressing Select on the remote control. To view items that are set as Favorites, navigate to My Page Favorite.

– Favorite: The item is not set as favorite

– Favorite: The item is set as favorite

• Mat

Customize the border style and color to suit your preferences. To save changes, select the desired mat style and color, and press either the Select or button.

• Screen Settings

Customize the Art mode screen settings to suit your preferences.

– Brightness

Adjust the screen brightness. Press the Select button to save the change.

– Color Tone

Adjust the image colors.Press the Select button to save the change.

– Brightness Reset

Reset the screen brightness to the default value.

3.My Page

• Recents

Manage recently displayed images

• Favorites

Manage images saved in Favorite

– Slideshow

Play images in Favorite as a Slideshow. If a Slideshow is playing and you want to change the slide playback mode and image transition interval, press Select on the remote control and select Slideshow Options.

– Delete

Select and delete multiple images in Favorite simultaneously.

• Membership

If you sign up for Membership, you can use artwork without any restrictions. You can also replace it with new artwork periodically to suit your preference.

Follow the on-screen instructions to proceed with the payment.

• Payment Info

View artwork purchase details, and easily purchase artworks by entering required payment information.

• Purchased

Once you purchase artworks from the Art Store, you will see them here.

4.Art Mode Options

Configure options related to the Art mode screen.

• Sleep After

The TV automatically turns off if no motion is detected around the TV for a specified period of time. Press the Select button to specify a time period.

• Night Mode

The TV automatically turns off if no light is detected around the TV. This mode detects lights around the TV to automatically turn on or off the TV depending on the presence of light. Press the Select button to turn the mode on or off.

• Motion Detector

Set the Motion Detector for the motion sensor. Press the Select button to set the sensitivity level

Import images from USB memory

1. Connect the USB memory device storing images to the TV.

2. The USB memory is automatically recognized, and the screen displays a list of image, music, and video files that are stored in the USB memory.

3. Navigate to the folder that contains the image file you want to save to the TV, and then select Options Send to Art Mode.

4. Select the image and press Send. The image, stored in the USB memory, is saved under Art mode.

Using Art mode with the SmartThings app

Once you have installed the SmartThings app on your mobile device, you can use the following functions:

You can download the SmartThings app from Google Play Store, Samsung Apps, or the App Store.

If the TV is not registered in your SmartThings app, press (Add Device) and register the TV before using the mode.

• Selecting images.
• Saving photos from a mobile device to the TV: Use the Add picture function to save photos on a mobile device to the TV.
  • Add Picture > select 2 to 3 images > Create Mat: Combine the 2 to 3 images to create a single image.
  • My Album > select content, such as Dynamic Filter or Auto Gallery, and then press Select Photo to set the content as mobile photos.
• Subscribing to The Art Store Membership.
• Applying border styles and colors to images
• (more) Art Mode Settings.
  • Setting the brightness for Art mode.
  • Setting Sleep After: When no motion is detected for the time specified in Art mode, the TV turns off automatically.
  • Setting Motion Detector Sensitivity: Set the sensor sensitivity so that the TV turns on automatically when motion is detected in Art mode.
  • Setting Night Mode: Set The Frame to turn off automatically if no light is detected in the room.

About the Media Home Screen

View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music, sports and game apps, and use the apps from the TV

> left directional button > Media

1. APPS

Install a variety of apps offered by Smart Hub, such as video, music, sports and game apps, and use the apps from the TV

2.Moving an item on the Home Screen

From the end of the APPS list, select List Edit. Move the focus to the app to relocate, and press the down directional button on the remote control. Select Move from the option menu. Use the left or right button to reposition the app and then press Select. This repositions the app on the Home Screen. An alternative way to move an app is to move the focus to the app to move and then press and hold the Select button.

3.Removing an item on the Home Screen

From the end of the APPS list, select List Edit. Move the focus to the app to uninstall, and press the down directional button on the remote control. Select Remove from the option menu. This removes the app from the Home Screen list.

4.Recent

Access your last watched TV program or last used input source.

5.On Now

Display a list of TV programs currently being aired. This function may not be supported, depending on the input signal and settings.

6.Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content, such as TV shows, dramas, and movies, in one place. Universal Guide can recommend content tailored to your preferences.

You can use this feature on your mobile device with the Samsung SmartThings app.

Media Options

• Preferences: Select a preferred service to receive content recommendations to suit your preference.
• Continue Watching: Choose content providers or continue watching.
• Parental Lock: Redirect to the Parental Lock menu. Turn all parental control settings on or off.

About the Menu Home Screen

Manage external devices connected to the TV, and configure settings for various functions available on the TV.

> left directional button > Menu

1.Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

2. Notification

You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to schedule viewing, schedule recording, etc.

If you move the focus to Notification, and then press the Select button, a notification window appears on the right and the following functions are available:

• Delete All

You can delete all your notifications.

Settings

You can select services you want to be notified about. When you select Allow sound, notifications are displayed with a notification sound.

3.Settings

Move the focus to the Settings menu to display quick setting options below the menu. Quick Settings can be used to quickly configure frequently used features.

• All Settings

Displays the Settings menu for configuring specific settings.

• Support

Displays the Support settings menu.

• Network

Check your network connection. To check your network connection or change the connection settings, press the down directional button, and select either Network Status or Network Settings.

• Picture Mode

Change the picture mode for the optimal viewing experience. Press the Select button to change the Picture Mode

• Intelligent Mode

Improves your viewing experience by recognizing your content, usage patterns and the environment around your TV.

• Picture Setup

Easily configure the screen settings: Brightness, Contrast, Sharpness, Color and Tint (G/R).

• Sound Mode

You can select a sound mode to optimize your listening experience. To change the sound mode, press the Select button. To make fine adjustments, press the down directional button, and then select Equalizer Setup.

• Sound Output

You can select which speakers the TV uses for audio output. To change the audio output, press the Select button.

• Bluetooth Speaker List

Connect your TV to Bluetooth speakers. This can be done by selecting Bluetooth Speaker List to automatically search for Bluetooth audio devices. Connecting Bluetooth speaker may not be supported depending on the model or geographical area.

• Game Mode

You can set the Game Mode to optimize the TV screen for better gaming performance. To turn Game Mode on or off, press the Select button. To set the detailed options, press the down directional button, and then select Go to Game Mode Settings.

• Input Device Manager

Configure the connection settings for an input device connected to the TV. This can be done by selecting the Select button to display the menu that allows you to view the list of connected devices and to set options.

• Caption

You can watch TV broadcasts with captions. To activate or deactivate the Caption function, press the Select button. To run Accessibility Shortcuts, press the down directional button, and then select Accessibility Shortcuts.

• Sleep Timer

You can turn off the TV automatically at a specific time. To change the sleep time, press the Select button. To set the specific time at which the TV turns off automatically, press the down directional button, and then select Set Up Off Timer.

• Color Tone

You can select a color tone suitable for your viewing preferences. To change to a color tone that you want, press the Select button.

• Picture Clarity

You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button. To set the detailed options, press the down directional button, and then select Picture Clarity Settings.

• Digital Output Audio Format

You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI (eARC) for external devices that support the Dolby Digital+ format.

• Power and Energy Saving

Display the Power and Energy Saving menu. Reduce energy consumption by changing your power preferences and other energy-saving options.

4. Connected Devices

Select an external device that is connected to the TV.

5. Multi View

While watching the TV, you can simultaneously view multiple screens that are split.

Using a Samsung account

Create and manage your own Samsung account.

> Menu > Settings > All Settings > General & Privacy > System Manager > Samsung Account

Signing in to a Samsung account

> Menu > Settings > All Settings > General & Privacy > System Manager > Samsung Account > Sign In

Creating a new account

> Menu > Settings > All Settings > General & Privacy > System Manager > Samsung Account > Create Account

Managing your Samsung account

> Menu > Settings > All Settings > General & Privacy > System Manager > Samsung Account > My Account

• Sign Out

When multiple people share the TV, you can sign out of your account to prevent others from using it

• Edit Profile

You can edit your account information.

• PIN Setting

Set or change your PIN.

• Payment Info

You can view or manage your payment information.

• Back up

You can back up the TV settings to your Cloud storage. When resetting or replacing the TV, you can also restore its settings with the backed-up settings.

• Product Registration

You can register the current TV or see the registered information. You can easily receive services after product registration

• Sync Internet

Once you sign in to your Samsung account and configure the Sync Internet settings, you can share the favorites and website bookmarks that you registered on other devices.

• Remove Account

You can delete an account from the TV. Although you have deleted your Samsung account from the TV, you are not unsubscribed.

• Terms & Conditions, Privacy Policy

You can view the user agreement and privacy policy.

Using PC on TV

Use the TV to access your PC via Screen Sharing (Wireless), Remote PC or Cloud Service.

> Menu > Connected Devices > PC on TV

Connect a Windows PC, Mac, or mobile device to the TV to easily use the device.

Using Screen Sharing (Windows PC) / AirPlay (Mac)

> Menu > Connected Devices > PC on TV > Windows PC > Screen Sharing

> Menu > Connected Devices > PC on TV > Mac > Screen Mirroring

Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC.

Using Easy Connection to Screen

> Menu > Connected Devices > PC on TV > Windows PC > Easy Connection

You can easily use remote access function after installing Easy Connection to Screen on your PC. Follow the instructions on the screen to download and install the Easy Connection to Screen PC app. Then you can easily connect a remote PC

1. Download the Easy Connection to Screen PC app from http://smsng.co/easy and then install it on your PC.

2. Log in with the same Samsung Account for both TV and PC.

3. When the PC is turned on and connected via the network, PC on TV's Home Screen displays the PC.

Connecting a Remote PC

> Menu > Connected Devices > PC on TV > Windows PC > Manual Connection

> Menu > Connected Devices > PC on TV > Windows PC > Mac > Remote Login

Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual Network Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of the remote PC or select a saved profile. Enter a correct username and password. If there is any computer that can be accessed via the same network, the found IP is displayed.

1. Configure your computer’s settings to use the PC on TV function.

• Windows OS:

1. Right-click the My PC icon on Desktop or Windows Explorer and then click Properties
2. Click Remote Desktop and select Activate Remote Desktop.

• Mac OS:

1. Select Menu System Preferences and then click Sharing.
2. Select the Screen Sharing and Remote Login check box.
3. Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x 900 or lower

2. Enter the required settings for connecting the computer remotely.

1.PC/Profile

Enter the IP address or profile of the PC you want to connect to.

In case of Windows, when the computer to connect is within the same network (router/AP), run “cmd" command in Settings > Network and Internet > View Network Properties or in Start > Run, and then run “ipconfig” to check the IPv4 address of the computer.

In case of Mac, you can check the IP address in Settings > Remote Access.

When the TV and computer are not within the same network, it is required to know the public IP and configure the router and AP. Check whether the router connected to the computer supports port forwarding. When the company provides additional security features such as firewall, seek help from a security officer.

2.Username

Enter the Username of the computer. How to check the Username:

• Windows OS: Control Panel > User Account Control
• Mac OS: System Preferences > Users & Groups

3.Password

Enter the password for the login account

Playing Multimedia Content on a Remote PC

When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears. When the sharing folder icon is clicked in the top bar, the folders shared on Windows or Mac OS appear. You can play back any media content in a folder.

For more information, refer to "Playing pictures/video/music."

To use this function, the folder sharing option on the computer to access must have been enabled as shown below:

• Windows OS

1. Run Windows Explorer and then move to the folder to share.

2. Right-click the folder and then click Properties.

3. After the Properties window appears, click the Sharing tab and then click Advanced Sharing.

4. After the Advanced Sharing window appears, select the Share this folder check box.

• Mac OS:

1. Select Menu > System Preferences and then click Sharing.

2. Select the File Sharing check box.

3. To add a folder to share, click the Add+ button at the bottom.

4. Select a folder and then click Add+.

It is recommended to connect the wired network because the screen or sound may be interrupted depending on the network condition.

When playing a video files via a remote computer, the screen or sound breaking may be encountered.

Using Samsung DeX

Samsung DeX can be connected from the TV via wireless network.

When the mobile device does not appear on the screen, select Mobile Connection Guide and then follow the screen instructions. Some models may not be searched when connecting the TV from a mobile device through Samsung DeX. In this case, access the DeX Guide on the screen in which you can perform connection by following the screen instructions.

Using Microsoft 365

You can read or create a document after accessing the Microsoft 365 website.

Run the browser in full-screen mode.

URL modification is impossible in the Microsoft 365 page.

Adding the Cloud Service

Select the Add Cloud Service icon. Use the bookmarking function of the browser, you can add or delete the cloud service link to or from PC on TV.

Using Web Service

You can access the web service by selecting the web service icon added to PC on TV

The web service supports the following keyboard shortcuts:

• F1: Returns to PC on TV's Home Screen.
• F5: Refresh.
• F8: Mutes the sound.
• F9/F10: Adjusts the volume.
• F11: Switches between full screen or default screen

Using the Apps Service

Download and run various apps from Smart Hub

> Media > APPS

You can enjoy a wide range of content, including news, sports, weather, and games by installing the corresponding apps on your TV.

To use this feature, the TV must be connected to the Internet.

When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ depending on the model or geographical area.

1. Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

If you are signed out of your Samsung account, select Sign In to sign in.

If you want to download new apps using Apps, sign in to your Samsung account.

2. App Search

You can search for available apps

3. . Settings

You can manage the installed apps.

Installing an app

1. Move to the app you want to install, and then press the Select button. The detailed information screen appears.

2. Select Install. When the installation is complete, the Open menu appears.

3. Select Open to run the app immediately.

Launching an app

You can run the app desired from Downloaded App.

The icons below appear within the selected app's icon and indicate the following:

• : The app is installed on a USB device.
• : The app has a password
• : The app needs to be updated
• : The app supports the mirroring function.

Managing installed apps

Select Settings on Apps. You can manage installed app

1.Removing an app

1. Select an app to delete
2. Select Delete.

The selected app is deleted.

2.Adding apps to the Home Screen

1. Select an app to add.
2. Select Add to Home.
3. After the Home Screen appears, move the selected app to the desired location.
4. Press the Select button

The selected app is added to the Home Screen.

3.Locking and unlocking apps

1. Select an app to lock or unlock.
2. Select Lock/Unlock

The selected app is locked or unlocked.

4.Moving apps

1. Select an app to move.
2. Select Move.
3. Move the app to the desired location.
4. Press the Select button.

The selected app is moved.

5.Reinstalling an app

1. Select the app to install again
2. Select Reinstall

Reinstallation starts

6.Checking the app information details

1. Select the app to check.
2. Select View Details

The app information screen appears

7.Automatically updating apps

To automatically update the installed apps, set Auto Update to ON

Using the e-Manual

Control and read the manual embedded in your TV.

Launching the e-Manual

> Menu > Settings > Support > Open e-Manual

You can view the embedded e-Manual that contains information about your TV's key features.

Using the buttons in the e-Manual

1. (Search)

Select an item from the search results to load the corresponding page.

2. (Recently Viewed Topics)

Select a topic from the list of recently viewed topics.

3. (Sitemap)

It displays the lists for each item in e-Manual.

4. (Index)

Select a keyword to navigate to the relevant page

This function may not be supported depending on the model or geographical area.

5. Device Care

Optimize and diagnose the condition of your TV. You can check and clean your storage space, diagnose problems or request technical support

6. (Try Now)

Allows you to access the corresponding menu item and try out the feature right away.

7. (Link)

Access an underlined topic referred to on an e-Manual page immediately

Using the Internet

Surf the Internet on your TV.

> Media > Internet

When you run Internet, you can see recently viewed websites or featured recommendations. When you select a desired website, you can get immediate access to it.

• You can use the Internet function more easily after connecting a keyboard and mouse.
• You can scroll web pages with the directional pad on the Samsung Smart Remote.
• The web pages may differ from those on a PC.
• Before using the Internet, refer to "Read Before Using the Internet Function."
• The Internet app has an embedded Samsung Pass Settings (> Media > Internet> Internet Menu > Settings > Samsung Pass). With Samsung Pass, you can log into the website easily and securely. When you visit the website again, you can log in with Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password. However, this Samsung Pass login may not work depending on the website policy. For this purpose, you must have been logged in the mobile device with a Samsung account registered in Samsung Pass.

SmartThings screen layout

> Menu > Connected Devices > SmartThings

1.Device list category

• Place

Displays all places connected via the SmartThings app

• Devices near TV

Displays all the detected devices that can be connected and controlled. You can run the control options after selecting a desired device

2.Add Device

Displays the list of devices that can be registered on your TV. You can register any by selecting a device.

3. Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

4. Settings

Configure notification settings for devices connected via SmartThings. Turn on the SmartThings Hub feature.

5. List View / Map View

Displays the detected devices in a map or list. In Map View mode, you can move the position of a device to create a custom map and check the device status

List of devices compatible with the TV

Using the SmartThings Hub function

Use the SmartThings Hub feature on the TV to connect IoT devices (e.g., light bulbs, plugs, or sensors) that require SmartThings Hub.

Turn on SmartThings Hub on the TV, and then use the mobile app to register IoT devices

Turning on SmartThings Hub from the TV: > Menu > Connected Devices > SmartThings > Settings > SmartThings Hub > Using SmartThings Hub

To use the ZigBee protocol, purchase a SmartThings dongle (USB type) separately.

Playing pictures/video/music

Play media content stored on your TV, USB devices, mobile devices, cameras, PCs, etc.

> Menu > Connected Devices > Connected Device

You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras on the TV.

1 Filter By

Filters the media content by type of media.

2 Sort By

Sorts the content list by Title or Date.

3 Options

Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded.

You can delete only the recorded content. To delete content, change the Filter By option to Recorded.

Recorded may not be supported depending on the geographical area.

Playing multimedia content on a PC or mobile device

1. Select a device with media content in > Menu > Connected Devices > Source . The media content list in the device appears.

2. Select a media content item from the list.

The selected content is played.

• The content may not be played depending on the encoding method or file format. Furthermore, several functions may be restricted.
• Content on devices connected to the TV via your network may not play smoothly due to network communication problems. If this occurs, use a USB device.

Playing multimedia content on a USB device

1. Connect a USB device to the USB port.

2. When a pop up message appears on the screen, select Browse to easily move to the list of multimedia content stored on the device.

If a USB device that contains the content you want to play is already connected to the TV, select the USB device in the > Menu > Connected Devices > Source screen.

3. Select a content item to play from the list.

The selected content is played.

Listening to your mobile device sound through the TV speaker using Sound Mirroring

1. Search for and connect to your TV from the (Bluetooth) device list on your mobile device.

2. Select media content to play on your mobile device.

The selected contents media is played through the TV speaker

• Some models enter Ambient Mode or Art mode automatically, and then play the selected media contents.
• This function may not be supported depending on the TV model.
• If the TV and the sound bar are connected wirelessly, the operation may be restricted.

Buttons and functions available while playing multimedia content

Press the Select button while playing any video, photo, or recorded content. The following buttons appear.

The provided buttons and functions may not be supported depending on the model or geographical area.

The available buttons and functions may differ with the content you are viewing or playing.

• Pause / Play

Pauses or plays the multimedia content.

• Jump Backward / Jump Forward

Press the up directional button to move the focus to the playback control bar, and then select the left or right directional button in the playback control bar to move backward or forward by 10 seconds in the video.

• Move to a specific playback section, move up the focus on the playback bar, and then select one of the five thumbnails.
• Stop

Stop the contents being played.

• Previous / Next

Displays the previous or the next multimedia content file

If video playback time is 3 seconds or shorter and you press the button, the video starts from the beginning.

• Rewind / Fast Forward

Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times faster than normal, select the button repeatedly. To return to normal speed, select the option or press the button.

You can use the following functions when the video is paused. Note that with the video paused, the TV does not play audio.

– Slow Rewind or Slow Forward: Allows you to play a video slowly backward or forward by selecting the or option. There are 3 playback speeds. To change the playback speed, press the option repeatedly. To return to normal speed, select the option or press the button

• 360 Mode

Provides a 360-degree view for videos and photos.

• 360 Auto Rotation

Auto Rotation Automatically adjusts the video's viewing angle by analyzing the amount of image changes during playback of a video file that provides a 360-degree view.

When this function is started, the rotation starts in a short time. When 360 Auto Rotation is focused, press the Select button to change to the following modes:

– General

– Dynamic

– Natural

• Repeat

Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.

• Shuffle

Plays music files in random order.

• Picture Off

Plays music files with the screen off.

• Screen Fit

Fits a photo to the screen.

• Rotate left / Rotate right

Rotates a photo left or right.

• Zoom

Zooms in a photo.

• Background Music

Pauses or resumes the background music while the TV displays photos.

• Options

Set Voice Assistant to Bixby. Speak into the microphone on your Samsung Smart Remote or TV to control your TV.

Using Multi View

> Menu > Multi View

To start Multi View, navigate to > Menu > Multi View, Select the item you want from the Add View list. Or select Make My Own to configure a custom layout and screen.

When Multi View is running, press the Select button to configure the following menus.

• Select content from this app/source.

You can select from the content list displayed above

• Change app/source.

You can change the content for the selected window.

• (Change screen size.)

Selects the desired size of Multi View.

• (Set Picture-in-Picture.)

Selects the position of a small screen on the full screen. The focusing left or right screen appears as small window.

• (Listen to the sound from two screens.)

You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound

• (Connect Bluetooth Speaker.)

You can hear the sound by connecting the Bluetooth speaker

• (Delete screen.)

You can delete the selected screen.

• (Exit to full screen.)

Multi View is ended and then the full screen appears

To close Multi View, press either or on the Samsung Smart Remote

Using Bixby

Set Voice Assistant to Bixby. Speak into the microphone on your Samsung Smart Remote or TV to control your TV.

• This function is available only if Voice Assistant is set to Bixby > Menu > Settings > All Settings > General & Privacy > Voice > Voice Assistant)
• Bixby is available only when the TV is connected to the Internet.
• To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not signed in to your Samsung account.
• Bixby only supports some languages, and the supported functions may differ depending on the geographical area.
• Bixby may not be supported depending on the model or geographical area.

Starting Bixby with voice

You can immediately start a conversation with Bixby by saying "Hi, Bixby." Say "Hi, Bixby", and the Bixby icon at the bottom of the TV screen is activated in Listen mode. Continue speaking.

• For best results, you need to be within 10 feet (3-4 m) of your TV.
• For more information, refer to "Voice Assistant Issues" These functions may not be supported depending on the model or geographical area.

Starting Bixby using buttons on the Samsung Smart Remote

You can also have a conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on your Samsung Smart Remote, say a command, and then release the button

To view the Bixby guide, press the button once:

• When you press the button, the Explore Now button appears at the bottom of the screen. Press the Select button to go to the Explore Bixby screen.

Learning about the Explore Bixby Screen

1 My Profile

Go to the My Profile screen to create a new account or register a voice ID. Sign in to your account with your voice, that is, your registered voice ID.

2. Tutorials

The pop-up window on using Bixby appears

3 Settings

You can change the settings for using Bixby.

These functions may not be supported depending on the model or geographical area.

These functions can be set in Bixby Voice Settings ( > Menu > Settings > All Settings General & Privacy > Voice >Bixby Voice Settings).

• Language

You can change Bixby's language.

• Voice response

You can change or turn off Bixby's voice.

• Voice Wake-up

You can configure this function to make Bixby respond to your voice. If Bixby does not respond to your voice, turn on the Voice Wake-up function, and then try again ( > Explore Now > Settings > Voice Wake-up)

• Sound feedback

Play a sound when Bixby starts and stops listening.

• Privacy

You can permit or prohibit Bixby from utilizing your personal information when you are using Bixby services.

• About Bixby Voice

Displays the detailed terms and conditions.

4 Recommended commands

Displays recommended commands you can use to control the TV with Bixby given the current context.

If you do not want to see the recommended commands, set Voice Hint to Off ( > Menu > Settings > All Settings > General & Privacy > Voice > Voice Hint).

5 All Services

You can learn the voice commands that let you use Bixby in various situations. Use the directional buttons to move to the desired command, and then press the Select button. You can operate the TV with various voice commands.

Read Before Using Bixby

• The supported voice interaction languages and features may differ depending on the geographical area.
• If the language set differs from the language of your country, some features are not available.
• Bixby is available only when the TV is connected to the Internet.
• Even if the TV is connected to the Internet, there may be no response due to a Bixby server error.
• The existing functional specifications may be changed if Bixby is updated.
• Bixby is available only on TVs that support it and come with remote controls that have a microphone.
• Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains numeric values or symbols, the function may not operate properly.
• Searched results may not provide complete results.
• You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
• To change the current channel by saying channel names as voice commands, you must finish Service Provider Settings. Service Provider Settings can be set in > Menu > Settings > All Settings Broadcasting > Service Provider Settings. If Set Up Your Service Provider is not completed, you can complete it using Reset ( > Menu > Settings > All Settings > General & Privacy > Reset)
• To use the voice text input function and the search function, you must consent to provisions allowing third parties to collect and use your voice data.
• To use the Bixby function, you must:
  • Agree to Smart Hub's Terms of Use
  • Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
  • Consent to the collection and use of personal information for the voice interaction-based service.

Provisions for using Bixby

• The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV sound and ambient noise).

Using the Game Bar

Control the Game Settings Monitoring and Game Enhancer Settings easily by using the Game Bar.

Starting the Game Bar

When Game Mode ( > Menu > Settings > All Settings > Connection > Game Mode Settings > Game Mode) is On or Auto, press and hold the button on your Samsung Smart Remote to start the Game Bar

Learning about the Game Bar

1.Input Lag

Set the Input Lag status for playing games. If you select Fastest, the Game Motion Plus mode is turned off.

2.Game Picture Mode

Specify the Game Picture Mode according to the current game genre. To customize the picture quality, select Custom.

3.Screen Ratio

You can change the screen ratio from 16:9 (previous setting) to Ultra wide (21:9 or 32:9)

4.Minimap Zoom

Use the directional buttons and Select button on the remote control to zoom in on specific areas of the game screen and adjust the zoom rate.

• For the Minimap supported resolution, refer to the table below

5.Sound Output

Change the sound output device. (e.g. TV Speaker, Sound bar, Bluetooth headset, etc.)

6.Help Guide

View details on how to use each menu item.

7.Game Settings

Moves the menu to Game Mode Settings.

8.Current status display

• FPS: Shows the number of frames per second in real time. If VRR is active, the frame rate changes.
• HDR: Shown as ON when an HDR game is running.
• VRR: Shows the variable refresh rate.

Using FreeSync

The FreeSync feature allows you to play seamless games without video interruption or delay. To use the FreeSync feature, activate the FreeSync feature from the external device.

• Models that support FreeSync Premium Pro

– The Frame (55-inch or larger models)

– QLED TV (except for Q6*B Series, QN75B Series, 50Q80B model and QN700B Series)

• Models that support FreeSync Premium

– The Serif (55LS01B, 65LS01B model)

• Models that support FreeSync

– QN700B Series

Setting the Super Ultra Wide Game View

Set your PC Screen resolution to match the selected Screen Ratio in the Game Bar before activating the Super Ultra Wide Game.

Check if the game supports Ultra Wide resolution (21:9 or 32:9)

If you set the resolution on your PC for the first time, you can change the Screen Ratio through the Game Bar on your TV

While you are playing a game, the screen ratio cannot be changed. Before running a game, first select the desired screen ratio on the Game Bar

Changing the Super Ultra Wide Screen position

When playing a game at the Super Ultra Wide resolution, you can adjust the game screen position to the height of your eyes.

At the Super Ultra Wide resolution, use the (channel) buttons to move the screen position to the top, center, or bottom.

Configuring 144 Hz game settings

If the TV is a model that supports 144 Hz, you can play 144 Hz games.

• Models that support 144 Hz: QN900B/QN95B/QN90B (50-inch and smaller models)
• Resolutions that support 144 Hz are as follows:

Troubleshooting of the game screen and audio problems

After changing the Screen Ratio on the Game Bar, if the game screen and sound are not output properly, try to solve the problems as shown below.

• Check to see if the game supports Ultra Wide or your PC supports the Ultra Wide resolution.
• Restart the game after exiting it.
• Select the same resolution as that of the Game Bar
• When the Screen Ratio changes properly, the screen appears as shown below.

TV Viewing and Recording

You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists.

Using the Guide

See the programming schedules of different channels on a single screen.

Press the (channel) button to access the Guide

In the Guide, you can see the daily program schedules for each station, see program information, choose a program to watch, and set up a schedule viewing or recording.

About the Guide screen

1.Channel Filter

View channels and programs classified by type.

2.Edit Channels

Edit channels stored on the TV.

3.Additional options related to broadcast programs

Navigate to the desired program and press and hold the Select button to access the following options:

• Schedule Viewing

You can schedule the viewing of a broadcast scheduled program.

• Cancel Scheduled Viewing

You can cancel scheduled viewings

• View Details

You can see detailed information about the selected program. The information may differ or may not be provided depending on the broadcast signal.

• Record

You can make a recording of a current program.

• Stop

You can stop the recording function that is currently running.

• Edit Recording Time

You can change the start and end times of scheduled program recordings.

• Schedule Viewing

You can schedule the viewing of a broadcast scheduled program.

• Cancel Scheduled Recording

You can cancel scheduled recordings.

Using additional features from the Guide

From the Guide, press either the or button to use additional features.

• Channel Filter

You can view channels and programs categorized by the types defined in Channel List.

• Schedule Manager

You can see the Recording & Schedule Manager or Schedule Manager screen.

• Antenna Type

You can change the type of broadcast signals the TV receives.

Recording Programs

Record a current or upcoming program using a USB device instead of a video recorder.

The Instant and Timer Recording options from the Guide

• Record

1. Select a program that is currently being broadcast and press the Select button.

2. Select Record from the pop-up menu to start recording.

• Schedule Recording

1. Select a program scheduled to be broadcast, and press the Select button.

2. Select Schedule Recording from the pop-up menu to schedule recording.

Recording while watching a broadcast

• Record

1. On the remote control, press the or button.

2. Use the directional buttons to navigate to the control pad.

3. Select Record to start recording.

• Schedule Recording

1. Press the Select button while watching a broadcast to load the program details window.

2. Use the left or right directional button to navigate to a program scheduled to be broadcast, and press the Select button.

3. Select Schedule Recording to schedule the recording of the program.

Using the recording schedule management screen

1. On the remote control, press the or button.

2. Use the directional buttons to navigate to the control pad.

3. Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen.

The following options are available on the Recording & Schedule Manager screen:

• Recordings

Watch Recordings

• Schedule Recording

Navigate to Schedules and press Schedule Recording. Add, edit, or cancel a program recording schedule.

– Edit

Configure the Start Time and End Time settings of a scheduled recording. If a scheduled recording event has been created after selecting a program from Guide, Start Time and End Time can be set as up to ten minutes before and ten minutes after, respectively.

– Delete

Remove a scheduled recording.

– View Details

See detailed information about a scheduled recording.

• Settings

– Start Recording Early

Change this setting so that the recording starts slightly earlier than the program start time shown in the Guide.

– Continue Recording After

Change this setting so that the recording ends slightly later than the program end time shown in the Guide

Setting Up Schedule Viewing

Using the schedule viewing options from the guide screen

On the Guide screen, select a program you would like to view, press the Select button, and then select Schedule Viewing in the pop-up menu that appears.

Using the schedule viewing options while watching a program

Press the Select button while watching TV. The Program Info window appears. Select a program that will be broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing to schedule viewing of that program.

Using the viewing schedule management screen

1. On the remote control, press the or button.

2. Use the directional buttons to navigate to the control pad.

3. Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen.

• Schedule Viewing

Navigate to Schedules and press Schedule Viewing. Add, edit, or cancel a program viewing schedule.

Edit

You can set the start time of a scheduled viewing. If you choose a program from the Guide, the Start Time can be set to up to 10 minutes before the program.

– Delete

You can delete scheduled viewings.

– View Details

You can view detailed information about scheduled viewings.

Using Timeshift

Watch scenes you missed and rewind to specific points of the program using Time Shift.

To activate Timeshift while watching a broadcast, press either the or button, and then use the directional buttons on the remote control to select Timeshift or press the button.

Save the current broadcast program you are watching to a USB device to pause at specific scenes, view missed scenes, or rewind to specific points in the timeline.

Getting to know Recording and Timeshift controls and options

These are the controls and options available while recording broadcasts and using Timeshift.

Press the down directional button to display the control pad with the following options:

• Pause / Play

You can use the following functions when the video is paused. Note that with the video paused, the TV does not play audio.

– Slow Rewind or Slow Forward: Use or button to slow rewind or slow forward. Available speeds are 1/8, 1/4 and 1/2. Press the corresponding repeatedly to quickly increase the speed in slow mode by up to 3 times. To resume playback at normal speed, select button

• Jump Backward / Jump Forward

Press the up directional button to move the focus to the playback control bar, and then select the left or right directional button in the playback control bar to move backward or forward by 10 seconds in the video

• Rewind / Fast Forward
• Stop Recording / Stop Timeshift

Ends the recording or Timeshift function.

• Record

You can switch from the Timeshift function to the recording function. When switching to the recording function, you can include the content recorded by the Timeshift function in the new recording

• Edit Recording Time

You can set for what period of time the program will be recorded

• Go to Live TV

While using Timeshift to view a previous scene, select Go to Live TV to return to live TV.

• Info

Loads a window containing information about the program being recorded or Time Shift has been activated for.

• Schedule Viewing / Schedule Recording

Add a viewing or recording schedule.

Using the Channel List

Change the channel or check programs on other digital channels.

Use the Channel List screen to change channels or see what programs are being broadcast on other digital channels.

Accessing the channel list

Press and hold the (Channel) button to open the Channel List.

Using the functions on the channel list screen

The Channel List screen icons indicate the following:

• : A favorite channel.
• : A locked channel.

The following options are accessible from the top left of the Channel List screen.

• Air / Cable

Select Air or Cable as your preferred channel method

Press the left button while in the Channel List screen to access the following options:

• All Channels

Displays all saved channels.

• Samsung TV

Plus While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for Samsung TV Plus.

• Favorites

Displays favorite channels from Favorites 1 through Favorites 5.

Using the channel edit function

Edit the channels stored on your TV.

Accessing the channel edit screen

1. Access the Channel List or Guide.

2. Press Edit Channels to access the channel edit screen.

Using the functions on the channel list screen

The Channel List screen icons indicate the following:

• : A favorite channel.
• : A locked channel.

Select a channel from the Edit Channels screen to access the following options:

• Channel Lock / Unlock

Restrict access to channels that require parental guidance. Locked channels can only be accessed by entering the PIN

• Delete / Restore

Remove or recover a registered channel. Once a channel is removed, it will not appear on Channel List. On the Edit Channels screen, the removed channel will appear in grey. A recovered channel will once again be visible on Channel List.

• Rename Channel

From Edit Channels, select the channel you wish to rename and then select Rename Channel.

• Save and Exit

Save the changes made under Edit Channels and exit.

Using a Personal Favorites List

Designate frequently watched channels as favorite channels.

Favorite channels are highlighted in the Edit Channels and Channel List screens with thesymbol. You can create up to five favorites lists so that your family members can create their own personal favorites list.

Creating a Favorites List

1. Access the Edit Channels screen. For details on how to access the channel edit screen, refer to "Accessing the channel edit screen."

2. Press the left directional button on the remote control to select the desired Favorites.

3. Press the right directional button to select Add Channels.

4. Select the desired channel in the list on the screen.

5. Press Add to add the selected channel to the favorites list.

Select Favorites 1 - Favorites 5 on the Edit Channels screen and the following functions are available. Up to five Favorites can be created, which allows each member of the family to create their own favorites list.

• Add Channels

In the channel list, select one or more channels to add in the favorite list and then select Add Channels

• Remove

Removes one or more channels from a favorites list.

• Change order

Changes the order of one or more channels selected in a favorites list.

• Rename Favorites

Renames a favorites list.

• Save and Exit

Saves and closes the Edit Channels screen

TV-Viewing Support Functions

Use the functions that are available while watching TV.

Scanning for available channels

> Menu > Settings > All Settings > General & Privacy > Parental Settings > Program Rating Lock Settings

This function is useful for controlling what programs children can watch on the TV based on their ratings. Program Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players, DVD players, or USB files.

Every time you access Program Rating Lock Settings, you must enter the security PIN. You must also enter this PIN to watch a blocked program. The default PIN is "0000." To change the PIN, go to > Menu > Settings > All Settings > General & Privacy > System Manager > Change PIN.

Watching blocked / restricted programs

To watch a blocked program, enter the PIN when requested. When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock Settings blocks it. Enter the PIN to unblock the program when a message appears requesting the code.

Enable Data Service

Enable Data Service

> Menu > Settings > All Settings > Broadcasting > Data Service

Access services from entertainment providers, online providers, and CE manufactures through Data Service.

You can use the following functions:

• Data Service

Enable or disable data services.

• Do Not Track

Ask apps and services not to track your browsing activity.

• Private Browsing

Enable Private Browsing to stop the browser from saving your Internet history.

• Delete Browsing Data

Delete all saved cookies.

If you want this function enabled or disabled, use the Data Service menu item to turn it on or off.

Configuring advanced broadcasting audio settings

> Menu > Settings > All Settings > Broadcasting > Audio Options

Audio Options functions differently for analog and digital channels.

• Preferred Language

This is the language you will hear while watching TV if the language is included in the broadcast signal.

• Multi-Track Sound

You can select the multi-track sound function depending on broadcasting signal.

• Preferred Object Audio

Configure the audio properties of the broadcast to your preferred configuration.

Setting the functions for the service provider

> Menu > Settings > All Settings > Broadcasting > Service Provider

Viewing broadcast service provider info

> Menu > Settings > All Settings > Broadcasting > Service Provider Info & Settings

Find out who the current broadcast service provider is and look up related information.

Using Secure Channel Viewing

> Menu > Settings > All Settings > Broadcasting > Secure Channel Viewing

Checking digital channel signal info and strength

> Menu > Settings > Support > Self Diagnosis > Signal Information

• If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception.
• This function is only available for digital channels.
• This function may not be supported depending on the geographical area

Picture and Sound

You can change the settings for the picture and the sound according to your preference.

Using Intelligent Mode

Let the TV analyze the surrounding and the content you are watching so that it can provide an upgraded viewing experience

> Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings

In Intelligent Mode, the TV recognizes and analyzes the surroundings, the content, and your usage patterns to provide the best viewing experience. You can turn the options below on or off. Create your preferred viewing environment.

Because this function is specific to QLED TV (except for Q50R model), The Frame and The Serif, it may not be supported depending on the model.

• Intelligent Mode

Turn Intelligent Mode on or off.

• Adaptive Brightness

Automatically adjusts the backlight brightness of the screen by detecting the ambient light level using ambient light sensors.

• Adaptive Sound

Provides optimized sound quality by analyzing the viewing environment and the acoustic components of the content

• Adaptive Volume

Automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.

Adjusting the Picture Quality

Change the Picture Mode and adjust Expert Settings.

Choosing a picture mode

> Menu > Settings > Picture > Picture Mode

You can select the Picture Mode that provides the best viewing experience.

• Dynamic

Makes the picture brighter and clearer in bright viewing environments.

• Standard

Is the default mode suitable for general viewing environments.

• Natural

Reduces eye strain for a comfortable viewing experience.

• Movie

Is suitable for watching TV or movies in a dark room.

• FILMMAKER MODE

You can watch the source content (e.g., movie) as it is. The image defined as FILMMAKER MODE automatically switches to FILMMAKER MODE while watching.

Configuring advanced picture settings

> Menu > Settings > All Settings > Picture > Expert Settings

Configure the screen settings to your taste by using the following functions:

• Brightness

Adjust the overall picture brightness. The closer to 50, the brighter the picture.

• Contrast

Adjust the difference between the darkest and brightest areas between objects and their background. The closer to 50, the larger the difference.

• Sharpness

Adjust the outline sharpness of objects. The closer to 20, the sharper the object outlines.

• Color

Adjust the chroma of a video. The closer to 50, the deeper the colors.

• Tint (G/R)

Adjust the color tone. The higher either value, the redder or greener the video.

• Apply Picture Settings

Apply the selected picture settings to the current input source or all input sources.

• Picture Clarity Settings

Optimize a video that has many dynamic scenes.

• Local Dimming

Maximize the contrast ratio by automatically adjusting brightness for each section of the picture.

• Contrast Enhancer

Automatically adjust the contrast to prevent excessive brightness differences between brighter and darker areas.

• Film Mode

Touch up an old video to improve the picture quality for a better viewing experience.

• Color Tone

Select an appropriate color tone, according to the viewing situation.

• White Balance

Adjust the brightness of the colors red, green and blue so that the brightest area of the picture becomes white.

• Gamma

Adjust the medium brightness of a video.

• Shadow Detail

Adjust the brightness of a dim picture. The closer to 5, the brighter the dim picture.

• Color Space Settings

Select a range of colors that can be expressed on the picture

• Smart Calibration

Automatically adjust the picture quality of a movie to obtain the quality intended by the movie producer.

• Peak Brightness

Adjust the maximum peak brightness for a brighter screen

• Reset Picture

Reset the picture settings to the default values.

Changing the Picture Size and Position

Change the picture size and position for your TV.

Changing the picture size settings

> Menu > Settings > All Settings > Picture > Picture Size Settings

• Picture Size

You can change the size of the picture displayed on the TV screen to 16:9 Standard, Custom, or 4:3.

• Fit to Screen

Fitting the picture to the screen.

• Zoom and Position

Adjusting the picture size and/or position.

Setting the Viewing Environment for External Devices

You can optimize the TV for viewing specific video formats.

Playing games on an optimized screen

> Menu > Settings > All Settings > Connection > Game Mode Settings > Game Mode

You can set the Game Mode to optimize the TV screen for better gaming performance. When you connect a video game console such as PlayStation and Xbox, Game Mode is set to Auto. When you connect the other game source such as PC, set the Game Mode to On through the above path. You can also set the Game Mode quickly from Home Screen ( > > Menu > Settings > up directional button > Game Mode ).

• This function may not be supported depending on the model.
• The game mode is not available for normal TV viewing.
• The screen may shake somewhat.
• When you press and hold the button on the Samsung Smart Remote for 1 second or more in Game Mode, the Game Bar appears. This function may not be supported depending on the model
• When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically. Sound Mode may not be automatically switched depending on the selected audio device on the Sound Output menu.
• When Game Mode is set to On, some functions are not available.
• To use a different external device on the same port, remove the game console connection, set Game Mode to Off, and then connect the external device to the port.
• The Game Mode functions used for Nintendo Switch™ are subject to change without prior notice.

Setting the Game Mode details

> Menu > Settings > All Settings > Connection > Game Mode Settings

These functions may not be supported depending on the model.

• Surround Sound

You can make your games more immersive by using intense, three-dimensional sound optimized for games

• Dynamic Black Equalizer

You can easily detect items or hidden enemies lurking in dark corners by improving visibility and object details in dark scenes without washing out colors and contrast in brighter scenes.

• Game Motion Plus Settings

You can configure the Game Motion Plus settings

– Game Motion Plus

Turn on this function to obtain a softer and clearer picture quality when playing a role-playing game (RPG) or adventure game which involves many dynamic scenes.

– Blur Reduction

Reduce game screen blur to optimize fast-moving images. This function may not be supported depending on the model or geographical area.

– Judder Reduction

Remove flicker from a game video to play the game with a clearer picture quality.

– LED Clear Motion

Turn on this function to adjust the LED backlight to make dynamic scenes look clearer

– Clear motion

Turn on this function to make dynamic scenes look clearer.

• Game HDR

In accordance with the HGiG (HDR Gaming Interest Group) standard, it sets the optimal image quality for HDR games according to the brightness information of the contents.

• HDR Tone Mapping

Configures tone mapping options for Gaming HDR technologies.

– HDR10+ GAMING

Basic mode provides the most accurate representation of the game’s original creative intent. Advanced mode provides enhanced representation of game content to maximize visual impact.

– Game HDR

In accordance with the HGiG standard, optimal image quality is set for HDR games according to the content’s brightness information.

Using Cable Box IP Remote

> Menu > Settings > All Settings > Connection > External Device Manager > Cable Box IP Remote

Set the cable box that supports IP control to be controlled with Samsung remote control.

This function may not be supported depending on the model.

Using Input Signal Plus

> Menu > Settings > All Settings > Connection > External Device Manager > Input Signal Plus

Expands the input signal range for HDMI connections.

• When you select the HDMI connector you want to use for Input Signal Plus, and then press the Select button to set the Input Signal Plus function to On, the TV screen may flicker.
• When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency, or any FHD frequency, the Input Signal Plus function may not be available. In this case, turn off the Input Signal Plus function.
• For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals."
• For more information about the Q900RB model, refer to "Resolutions for Input Signals supported by Q900RB model."

Using HDMI black level

> Menu > Settings > All Settings > Connection > External Device Manager > HDMI Black Level

Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colors generated by external devices connected to the TV via an HDMI cable.

Changing the Picture Size and Position

Change the picture size and position for your TV.

Configuring a Sound Mode and Expert Settings

Change the Sound Mode and adjust Expert Settings.

Choosing a sound mode

> Menu > Settings > All Settings > Sound > Sound Mode

You can select the available sound mode - Standard or Amplify - that you prefer for a content type or your listening environment.

• When an external device is connected, Sound Mode may change accordingly.
• This function may not be supported depending on the model.

Configuring advanced sound settings

> Menu > Settings > All Settings > Sound > Expert Settings

You can personalize the sound quality by adjusting the following settings.

• Balance

Adjust the volumes of the left and right speakers to balance the sound levels.

• Equalizer

Customize the TV sound by adjusting the volume of high-pitched and low-pitched sounds.

• HDMI-eARC Mode

You can connect an audio device that supports eARC via HDMI-eARC. Muting occurs temporarily during device connection.

• Digital Output Audio Format

Select the digital audio output format. If you select the Auto option, the audio device outputs automatically in a supported format.

If you select the Pass-Through option, audio data is output with no processing

• Digital Output Audio Delay

Adjust the output delay time for digital audio.

• Dolby Atmos

Set to On if the audio device connected via the HDMI (eARC) port supports Dolby Atmos. When the option is set to On, Dolby Digital+ with Atmos stream, sent from an external device, can be received. If you change the setting when the input source is set to HDMI, the screen may flicker. If this function is on, set Digital Output Audio Format to Auto.

When watching TV using the embedded speakers, the virtual surround sound effect of Dolby Atmos can be turned on or off. If the TV has been installed in portrait mode by using separate accessories, the virtual surround sound effect through the TV speakers does not work.

• Auto Volume

Automatically adjusts the sound to a certain level when changing channels or switching to another external input.

• Sound Feedback

Plays the notification sound when manipulating a menu or selecting an option.

• Simultaneous Optical Output

The device connected via optical always outputs sound.

• Reset Sound

Reset changed sound settings.

Using the Sound Support Functions

Configure the sound settings for your TV.

Selecting speakers

> Menu > Settings > All Settings > Sound > Sound Output

You can select which speakers the TV uses for audio output.

External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported.

Samsung TV supports the Q-Symphony function.

This function may not be supported depending on the model

This function is unavailable when using The Frame 43LS03A vertically. To use the product horizontally, set the function again.

• This function works synchronized with the Samsung Soundbar that supports Q-Symphony so that your TV speaker and Soundbar simultaneously output the sound for best surround effects.
• When a Samsung Soundbar that supports Q-Symphony is connected, the menu name such as "TV + Soundbar" appears under Sound Output ( > Menu > Settings > All Settings > Sound > Sound Output). Select the menu.

Example) TV + [AV] Soundbar series name (HDMI) or TV + Optical

It works based on the Codec supported by your TV. For more information about Codec information, refer to "Read Before Playing Photo, Video, or Music Files."

This function is supported only when connected via HDMI or optical cable.

This function is available only in some Samsung TVs and Soundbars released in 2021.

Refer to the sound bar's user manual when connecting it to the TV.

Listening to the TV through Bluetooth devices

> Menu > Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List

You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. For more information on pairing, refer to the Bluetooth audio device's operating manual.

• If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
• When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use this pop-up window to activate/deactivate the Bluetooth audio device.
• The sound quality may be affected by the condition of the Bluetooth connection.
• Before using a Bluetooth audio device, refer to “Read Before Using Bluetooth Devices.

Listening to the TV through a Samsung audio device that supports the Wi-Fi function

For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual.

> Menu > Settings > All Settings > Sound > Wi-Fi Speaker Surround Setup

If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a sound bar.

A surround sound configuration can be used if all of the following conditions are met:

• Two or more Samsung wireless speakers of the same type must be connected to the same wireless network.
• The Samsung audio devices that support the Wi-Fi function must be connected to the same wireless network as the TV

For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual

Surround sound configurations with a sound bar may not be supported depending on the product.

If you activate the Screen Mirroring function while using Samsung audio devices that support the Wi-Fi function, the Wi-Fi connection is disconnected.

Mismatched video and audio lip-syncing may occur depending on the device type.

System and Support

You can configure system and support settings such as clock, timers, energy usage and software updates.

Using the Time Functions and the Timers

Set the current time and use the timer function.

> Menu > Settings > All Settings > General & Privacy > System Manager > Time

You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV anytime.

• You must set the clock in the following cases:
• The power cable is disconnected and then connected.
• The Clock Mode is changed from Auto to Manual.
• The TV is not connected to the Internet.
• No broadcast signals are received.

Setting the clock automatically

> Menu > Settings > All Settings > General & Privacy > System Manager > Time > Clock > Clock Mode > Auto

• This function works only when the TV is connected to the Internet or is receiving digital broadcasts through a connected antenna.
• The accuracy of the time information received may differ with the channel and signal.
• If you get your TV signal from a cable broadcast receiver/set-top box or a satellite receiver/satellite set-top box connected to an HDMI or Component port, you must set the current time manually

Adjusting the clock for DST and time zone

> Menu > Settings > All Settings > General & Privacy > System Manager > Time > Clock

Sets the right time by setting Daylight Savings Time (DST) and your local time zone.

• Time Zone

Selects your time zone.

• DST

Automatically adjusts for Daylight Saving Time (DST).

Changing the current time

> Menu > Settings > All Settings > General & Privacy > System Manager > Time > Clock > Time Offset

Time Offset adjusts the time through a network connection.

This function is available only when Clock Mode is set to Auto, the TV fails to receive time information through normal broadcast signals, and the TV is connected to the Internet through a local area network

Setting the clock manually

> Menu > Settings > All Settings > General & Privacy > System Manager > Time > Clock > Clock > Mode Manual

When Clock Mode is set to Manual, you can directly enter the current time. Select the Date and Time by using the directional buttons on the remote control.

Using the sleep timer

> Menu > Settings > All Settings > General & Privacy > System Manager > Time > Sleep Timer

You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer for up to 180 minutes after which it will turn off the TV.

This function may not be supported in some viewing modes

Turning on the TV using the on timer

> Menu > Settings > All Settings > General & Privacy > System Manager > Time > On Timer

You can set On Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has been set.

• To use this function, first set the Clock ( > Menu > Settings > All Settings > General & Privacy > System Manager > Time > Clock ).
• This function may not be supported in some viewing modes.
• This function may not be supported depending on the model or geographical area

Turning off the TV using the off timer

> Menu > Settings > All Settings > General & Privacy > System Manager > Time > Off Timer

You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has been set.

• To use this function, first set the Clock ( > Menu > Settings > All Settings > General & Privacy > System Manager > Time > Clock ).
• This function may not be supported in some viewing modes.
• This function may not be supported depending on the model or geographical area.

Using the Auto Protection Time and Energy Saving Functions

Set the Auto Protection Time and reduce the TV's energy consumption.

Reducing the energy consumption of the TV

> Menu > Settings > All Settings > General & Privacy > System Manager > Power and Energy Saving

Reduce energy consumption by changing your power preferences and other energy-saving options.

• Brightness Optimization

Automatically adjust the picture brightness based on the ambient light leve

• Minimum Brightness

When Ambient Light Detection is turned on, you can manually adjust the minimum brightness of the TV screen. This function acts only when the value is less than the setting in > Menu > Settings > All Settings > Picture > Expert Settings > Brightness.

• Brightness Reduction

Reduce power consumption by adjusting brightness settings.

• Motion Lighting

Adjusts the brightness in response to on-screen movements to reduce power consumption.

• Auto Power Off

Automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote control are not used for the set period of time.

• Available Remote Battery

You can check the Samsung Smart Remote's remaining amount of the battery.

Using the Panel Care Functions

Adjusts settings to protect the screen.

Setting the Panel Care

> Menu > Settings > All Settings > General & Privacy > Panel Care

• Pixel Shift

Moves pixels at regular intervals to prevent screen issues.

• Adjust Logo Brightness

Prevents screen issues by lowering the brightness of fixed images, such as logos and banners.

• Pixel Refresh

Adjusts pixels to provide a clearer screen. Some features, such as reservation, recording, and voice recognition, do not work during Pixel Refresh.

Updating the TV’s Software

View your TV's software version and update it if necessary.

DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update.

> Menu > Settings > Support > Software Update

Updating through the Internet

> Menu > Settings > Support > Software Update > Update Now

Updating from the Internet requires an active Internet connection.

Updating through a USB device

> Menu > Settings > Support > Software Update > Auto Update

After downloading the update first from the Samsung website and storing it on a USB device, connect the USB device to the TV to update

To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.

Updating the TV automatically

> Menu > Settings > Support > Software Update > Auto Update

If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.

If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function disabled, use the Select button to turn it off.

This function may take a longer time if another network function is running concurrently.

This function requires an Internet connection.

Using the Parental Settings function

Configure content or app security settings.

> Menu > Settings > All Settings > General & Privacy > Parental Settings

• Parental Lock

Enable or disable all Parental Settings.

• Program Rating Lock Settings

This function is useful for controlling what programs children can watch on the TV based on their ratings

• App Lock Settings

Set the installed app to lock or unlock.

Audio and Video Functions for the Visually or Hearing Impaired

You can configure the functions for the visually or hearing impaired.

Running the accessibility functions

> Menu > Settings > All Settings > General & Privacy > Accessibility

Running Accessibility Shortcuts

The Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts, press and hold the Volume button for 1 second or more. You can easily turn on or turn off the functions such as Voice Guide, Video Description, Caption, High Contrast, Enlarge, Grayscale, Color Inversion, Learn TV Remote, Learn Menu Screen, Multi-output Audio, Sign Language Zoom, Slow Button Repeat, etc.

• On the standard remote control, press the CC/VD button or press and hold the MUTE button.
• Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
• The shortcut menus may not appear depending on the model or geographical area.

Enabling voice guides for the visually impaired

> Menu > Settings > All Settings > General & Privacy > Accessibility > Voice Guide Settings

You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programs, schedule viewing, other TV functions, and various content in the Internet, and in Search.

You can go to Voice Guide, and then press the Select button to turn the function on or off.

• The Voice Guide is provided in the language that is specified on the TV Language. However, some languages are not supported by Voice Guide even though they are listed in the TV Language. English is always supported.
• For more information about the TV Language settings, refer to "Changing the menu language.

Changing the volume, speed, and pitch of the Voice GuideChanging the volume, speed, and pitch of the Voice Guide

You can configure the volume, speed, and pitch of the voice guide.

The TV screen is turned off but audio continues

> Menu > Settings > All Settings > General & Privacy > Accessibility > Picture Off

Turn off the TV screen and provide only sound to reduce overall power consumption. When you press a button on the remote control other than Volume and Power while the screen is off, the TV screen turns back on.

Enlarge the screen

> Menu > Settings > All Settings > General & Privacy > Accessibility > Graphic Zoom

Enlarge the screen to make the picture or text bigger. You can adjust the zoom level or move the zoom area.

Enabling audio for the audio (video) description function

> Menu > Settings > All Settings > General & Privacy > Accessibility > Audio (Video) Description

You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This function is only available with broadcasts that provide this service.

White text on black background (high contrast)

> Menu > Settings > All Settings > General & Privacy > Accessibility > High Contrast

You can change Smart Hub and setting menu screens to white text on a black background and change the transparent TV menus to opaque automatically so that text can be more easily read.

Setting the screen to black and white

> Menu > Settings > All Settings > General & Privacy > Accessibility > Grayscale

You can change the color of the TV screen to black and white to sharpen blurred edges caused by colors.

Inverting the screen color

> Menu > Settings > All Settings > General & Privacy > Accessibility > Color Inversion

You can invert the colors of the text and background for the setting menus displayed on the TV screen to make it easier to read them

• If Color Inversion is on, some Accessibility menus are not available.
• This function may not be supported depending on the model or geographical area

Enlarging the font (for the visually impaired)

> Menu > Settings > All Settings > General & Privacy > Accessibility > Enlarge

You can enlarge the size of the font on the screen. To activate, set Enlarge to On.

Learning about the remote control (for the visually impaired)

> Menu > Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote

This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, you can press a button on the remote control and the TV will tell you its name. Press the button twice to exit Learn TV Remote.

This function is only available when Voice Guide is enabled.

Learning about the TV menu

> Menu > Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen

Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select.

This function is only available when Voice Guide is enabled

Showing captions

> Menu > Settings > All Settings > General & Privacy > Accessibility > Caption Settings

Set Caption to On to watch programs with the captions displayed.

• Captions are not displayed by programs that do not support captions.
• This function has no relationship with the features for controlling sub-titles of DVD or Blu-ray players. To control DVD or Blu-ray subtitles, use the sub-title feature of the DVD or Blu-ray player and the player's remote control

Selecting the caption language

> Menu > Settings > All Settings > General & Privacy > Accessibility > Caption Settings > Caption Mode

• Default / CC1 ~ CC4 / Text1 ~ Text4

(Analog channels only) Operates in either analog TV channel mode or when a signal is supplied from an external device to the TV. (Depending on the broadcast signal, the analog caption function may or may not work with digital channels.)

• Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4

(Digital channels only) Works with digital channels. These functions may not be available in digital caption mode depending on the broadcast.

Setting the digital caption related options

> Menu > Settings > All Settings > General & Privacy > Accessibility > Caption Settings > Digital Caption Options

You can change the font color, background color, and size settings, etc.

• The foreground and background colors and opacity settings cannot be the same.
• The Position function is activated only for programs that support broadcast captions.

Listening to the TV through Bluetooth devices (for the hearing impaired)

> Menu > Settings > All Settings > General & Privacy > Accessibility> Caption Settings

Set Caption to On to watch programs with the captions displayed.

• Captions are not displayed by programs that do not support captions.
• This function has no relationship with the features for controlling sub-titles of DVD or Blu-ray players. To control DVD or Blu-ray subtitles, use the sub-title feature of the DVD or Blu-ray player and the player's remote control.

Enlarging the sign language screen for the hearing impaired

> Menu > Settings > All Settings > General & Privacy > Accessibility > Sign Language Zoom Settings

You can zoom in the sign language screen when the program you are watching provides it. First, set Sign Language Zoom to On, and then select Edit Sign Language Zoom to change the position and magnification of the sign language screen.

Configuring the repeat settings for remote control buttons

> Menu > Settings > All Settings > General & Privacy > Accessibility > Remote Button Repeat Settings

You can configure the operation speed of the remote control buttons so that they slow down when you continually press and hold them. First, set Slow Button Repeat to On, and then adjust the operation speed in Repeat Interval.

App for the Visually Impaired (SeeColors App)

You can download SeeColors app in > Media > Apps.

This application helps color blind people feel rich colors on TV through a simple self-check. Through self-check, colors are changed to be suitable so that each person can experience a richer view of colors.

When the SeeColors app is run, specific menus are disabled.

This function may not be supported depending on the model.

Using Voice Assistants on the TV

You can change the settings of a Voice Assistant after selecting it.

Select the Voice Assistant

> Menu > Settings > All Settings > General & Privacy > Voice > Voice Assistant

Select which Voice Assistant you would like to help control your TV.

To use this function, the TV must be connected to the Internet.

This function may not be supported depending on the model or geographical area.

Voice Assistant only supports some languages, and the supported functions may differ depending on the geographical area.

The Voice Wake-up function may not be supported depending on the model, Voice Assistant or geographical area.

• Bixby / Amazon Alexa / Google Assistant

To use the Voice Assistant, follow the instructions on the TV screen to enable the selected Voice Assistant.

To change the settings for Voice Assistant, run the Settings menu under each Voice Assistant ( > Menu > Settings > All Settings > General & Privacy > Voice > Voice Assistant).

To enable the Settings menus for each Voice Assistant, log in each Voice Assistant.

For an example of Voice command, see the Settings menus for each Voice Assistant.

Using Other Functions

You can view other functions.

Changing the menu language

> Menu > Settings > All Settings > General & Privacy > System Manager > Language

Setting up a password

> Menu > Settings > All Settings > General & Privacy > System Manager > Change PIN

The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000."

If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to "0000."

Press +/– (Volume) button. Volume Up >

Volume Down >Volume Up >

Setting up the Button Lock

> Menu > Settings > All Settings > General & Privacy > System Manager > Button Lock

You can set the TV Controller button lock. If this function is On, you cannot use TV Controller button.

This function may not be supported depending on the model.

Setting up the USB Lock

> Menu > Settings > All Settings > General & Privacy > System Manager > USB Lock

You can block connection to any external USB device

This function may not be supported depending on the model.

Selecting Usage or Retail Mode

> Menu > Settings > All Settings > General & Privacy > System Manager > Usage Mode

You can set the TV for retail environments by setting Usage Mode to Retail Mode.

For all other uses, select Home Mode.

Use Retail Mode only in a store. With Retail Mode, some functions are disabled, and the TV settings automatically reset after a preset amount of time.

This function may not be supported depending on the model.

Managing External Devices

> Menu > Settings > All Settings > General & Privacy > External Device Manager > Device Connect Manager

When you connect external devices, such as mobile devices or tablets connected to the same network as the TV so you can share content, you can view the list of allowed devices and connected devices

• Access Notification

Set whether to display a notification when an external device such as a mobile device or tablet attempts to connect to the TV.

• Device List

Manage a list of external devices registered to the TV

Using AirPlay

> Menu > Settings > All Settings > Connection > Apple AirPlay Settings

You can use AirPlay to view content from your iPhone, iPad, or Mac on the TV screen.

This function may not be supported depending on the model

Restoring the TV to the factory settings

> Menu > Settings > All Settings > General & Privacy > Reset

You can restore all TV settings to the factory defaults.

1. Select Reset. The security PIN entry window appears.

2. Enter the security PIN, and then select Reset. All settings are then reset. The TV turns off and on again automatically and displays the Initial Setup screen.

For more information on Reset, refer to the user manual that came with the TV

If you skipped some steps in the initial setup, run Set Up TV ( > Menu > Connected Devices > down directional button > Set Up TV)), and then configure the settings in the steps you skipped.

Troubleshooting

If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, contact the Samsung Call Center.

Picture Issues

When the TV has trouble with the picture, these steps may help resolve the problem.

The screen is flashing or has become dark

If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.

Disable Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer.

> Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization

> Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Reduction

> Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Motion Lighting

> Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer

Run Picture Test. When the tested image quality is normal, check the signal of the connected device.

> Menu > Settings > Support > Device Care > Self Diagnosis > Picture Test

The picture is not bright, or the picture colors do not look clear

If the screen appears too dim, try changing the settings under Reset Picture or disabling Brightness Optimization, Brightness Reduction.

> Menu > Settings > All Settings > Picture > Expert Settings > Reset Picture

> Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization

> Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Reduction

Go to Picture and adjust the Picture Mode, Contrast, Brightness, and Sharpness settings.

• > Menu > Settings > All Settings > Picture > Picture Mode
• > Menu > Settings > All Settings > Picture > Expert Settings > Contrast
• > Menu > Settings > All Settings > Picture > Expert Settings > Brightness
• > Menu > Settings > All Settings > Picture > Expert Settings > Sharpness
• > Menu > Settings > All Settings > Picture > Expert Settings > Color
• > Menu > Settings > All Settings > Picture > Expert Settings > Tint (G/R)

The picture colors are black and white or do not look the way they should look

If the product’s colors or absolute whites/blacks seem to be off, launch Picture Test.

If the test results indicate that the problem is not caused by the TV, do the following: When using the One Connect Box, confirm that its video input connectors are connected to the correct external device video output connectors.

If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly. Incorrect connections may cause color problems or a blank screen.

• Check whether Grayscale is set to On.

> Menu > Settings > All Settings > General & Privacy > Accessibility > Grayscale

The TV automatically turns off by itself

If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.

See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time.

• > Menu > Settings > All Settings > General & Privacy > System Manager > Time > Sleep Timer

If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.

• > Menu > Settings > All Settings > General & Privacy > Power and Energy > Saving Auto Power Off
• > Menu > Settings > All Settings > General & Privacy > System Manager > Time > Off Timer

TV (The Frame TV) cannot be turned off.

If your TV is The Frame model, you can turn off the TV by long-pressing the Power button. To switch from Art mode to TV mode or vice versa, short-press the Power button when the TV is on.

Unable to power on

If you are having problems powering on your TV, there are a number of things to check before calling the service department.

Confirm that the TV's power cord is connected correctly at both ends and that the remote control is operating normally. Make sure that the antenna cable or cable TV cable is firmly connected.

If you have a cable box or satellite box, confirm that it is plugged in and turned on.

In case of a model that supports One Connect Box, check the One Invisible Connection or One Connect Cable between the TV and One Connect Box.

The TV remains on or does not turn on automatically.

If the surrounding area is too dark or bright, the motion sensor may not work normally. The performance of the motion sensor may be affected by the installation environment (height, tilt, obstacles). If the clothes you wear or your skin color is similar to the surrounding shading, the motion sensor may not work properly.

The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes, and other occurrences). You can adjust the response level by adjusting the sensitivity of the motion detector.

• > left directional button > Art > Art Mode Options > Motion Detector

Unable to find a Channel

If your TV is not connected to a cable box or satellite box, run Auto Program.

• > Menu > Settings > All Settings > Broadcasting > Auto Program

When using a broadcast receiver such as set-top box and IPTV, check the connection to the TV.

• > Menu > Connected Devices > Connection Guide

When the symptom persists, contact your service provider.

The TV image does not look as good as it did in the store

Store displays are tuned to a digital UHD channel or HD channel. Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.

Be sure to use an HDMI cable to enjoy high quality videos

• > Menu > Connected Devices > Video Device > HDMI

To connect the TV with your PC, make sure that your PC's graphic card supports UHD resolutions. For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals." For more information about the supported 8K resolutions, refer to "Resolutions for Input Signals supported by 8K models (QN7**B series or higher)."

Displayed video looks blurry

If you notice blurring or juddering on the screen, use the Picture Clarity Settings function to resolve the issue.

• > Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings

The picture is distorted

The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies.

Remove and reconnect the power cord, and check the remote control battery.

If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction. Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital channels.

There is a dotted line on the edge of the screen

Change Picture Size to 16:9 Standard.

• > Menu > Settings > All Settings > Picture > Picture Size Settings > Picture Size

Change the output resolution of your external device.

The picture won’t display in full screen

HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content.

Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV

Adjust the picture size options on your external device or set the TV to full screen.

• > Menu > Settings > All Settings > Picture > Picture Size Settings >Picture Size

The Caption function in the TV menu is deactivated

When an external device is connected with an HDMI or Component cable, the Caption function is unavailable. Adjust the caption setting on the external device.

Captions appear on the TV screen

Turn off the Caption function in Caption Settings.

• > Menu > Settings > All Settings > Connection > External Device Manager > Input Signal Plus

Sound and Noise Issues

When the TV has difficulties with sound, these steps may help resolve the problem.

How can I connect an audio device to the TV?

The connection method may differ depending on the audio device, such as HDMI (eARC), Optical, Bluetooth, and Wi-Fi.

For more information about how to connect an audio device, run Connection Guide

• > Menu > Connected Devices > Audio Device

There is no sound or the sound is too low at maximum volume.

Check the volume control of your TV, and then check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Check the cable connection between an external device and the TV and then try cable connection again.

The picture is good but there is no sound.

Check the Sound Output setting. If it is set to TV Speaker, check the volume setting.

• > Menu > Settings > All Settings > Sound > Sound Output

If you are using an external device, check the device’s audio output option.

For example, you may need to change your cable box’s audio option to HDMI if the box connected to your TV is using an HDMI cable.

To listen to computer sound, connect an external speaker to the computer’s audio output connector. If your TV has a headphone jack, make sure there is nothing plugged into it.

Reboot the connected device by disconnecting and then reconnecting the device’s power cable. With a set-top box or cable box, check the cable connection and reboot the external device.

When the symptom persists, contact your service provider.

HDMI (eARC) is connected, and there is no sound.

Check whether Digital Output Audio Format is set to Pass-Through.

If a sound bar or A/V receiver that does not support Dolby Digital+ is used and Pass-Through is selected, there is no sound when a Dolby Digital+ source is received.

It is recommended to set Digital Output Audio Format to Auto if only limited audio format is supported depending on the performance of the connected sound bar or A/V receiver.

• > Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format > Auto

The speakers are making an odd sound.

Run Sound Test.

• > Menu > Settings > Support > Device Care > Self Diagnosis > Sound Test

Make sure that the audio cable is connected to the correct audio output connector on the external device.

For antenna or cable connections, check the Signal Information. A low signal level may cause sound distortions

• > Menu > Settings > Support > Device Care > Self Diagnosis > Signal Information

The sound is interrupted.

Sound quality may become affected if the wireless router is close to the Bluetooth speaker. Place the Bluetooth speaker as close as possible to the TV without obstacle between them. Do not place the wireless router close to the Bluetooth speaker body.

To minimize interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be available depending on the model. When the symptom persists, it is recommended to use wired connection such as HDMI (eARC) and Optical.

Whenever a function is used on the TV or the channel is changed, the TV voices the activity. The TV explains in voice-over the video scenes displayed on the screen.

Turn off the Voice Guide function in Voice Guide Settings.

• > Menu > Settings > All Settings > General & Privacy > Accessibility > Voice Guide Settings > Voice Guide

The TV audio is not being played through the Sound bar or A/V receiver.

Check the Sound bar or A/V receiver's power supply and its settings.

• When connecting the optical cable between the TV and Sound bar or A/V receiver, make sure that the sound output is set Optical on your TV.
• In case of HDMI eARC connection, make sure that it is connected to the eARC dedicated HDMI port on your TV. However, the eARC can be used only when the Sound bar or A/V receiver supports the eARC feature

The sound is not heard clearly.

Change to an appropriate sound mode.

• > Menu > Settings > All Settings > Sound > Sound Mode

When Intelligent Mode and Adaptive Sound+ are turned on, the sound effects are automatically adjusted to the surroundings

• > Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode

To optimize the sound depending on the surroundings, select Adaptive Sound+.

• > Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Adaptive Sound+

The volume of the external device cannot be adjusted.

Check the cable connection between the TV and the external device.

When connecting an external speaker such as home theater via HDMI, make sure it is connected to the HDMI (eARC) port on the TV. Make sure that the > Menu > Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) is active on your TV

I want to turn the TV and audio device off and on at the same time.

When you connect the Samsung Soundbar to the TV via Bluetooth, the power turns off and on together. It may not be supported depending on the Samsung Soundbar model.

When you connect an audio device that supports HDMI eARC to the HDMI (eARC) port on the TV, the power turns off and on together.

Channel and Broadcast Issues

"Weak or No Signal" displayed in TV mode or cannot find channel.

Make sure that the external device is connected securely and turned on. Move to Connected Devices to switch to other input sources

• > Menu > Connected Devices > Sources

When using a set-top box or cable box, check the broadcast signals or the network that is connected to the external device.

The TV is not receiving all channels.

Confirm that the coaxial cable is securely connected to the TV.

Run Reset or Auto Program.

• > Menu > Settings > All Settings > General & Privacy > Reset
• > Menu > Settings > All Settings > Broadcasting > Auto Program

The captions are not provided on a digital channel.

When watching channels with the antenna cable connected, run Caption Settings.

• > Menu > Settings > All Settings > General & Privacy > Accessibility > Caption Settings

Some channels may not have caption data. When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on the device. For more information, contact your service provider.

Broadcasting is deactivated.

Broadcasting is only available when Source is set to TV.

Broadcasting cannot be accessed while you watch TV using a cable box or satellite box.

Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running

External Device Connectivity Issues

The "Mode Not Supported" message appears.

Adjust the output resolution of the external device to a resolution supported by the TV.

The video is OK but there is no audio.

If you are using an HDMI connection, check the audio output setting on your PC.

If you are using a DVI to HDMI cable, a separate audio cable is required.

To listen to the computer sound, connect external speakers to the audio output connection of the computer.

I want to connect to a PC and mobile device via screen mirroring.

To wirelessly connect the TV to your PC, read the instructions at PC Screen Sharing (Wireless) in Connection Guide, and then try to connect

• > Menu > Connected Devices > PC > Screen Sharing (Wireless)

Confirm that the TV and your PC are connected to the same network.

To wirelessly connect the TV to your mobile device, read the instructions at Smartphone Screen Sharing (Smart View) in Connection Guide, and then try to connect.

• > Menu > Connected Devices > Smartphone > Screen Sharing (Smart View)

Confirm that the TV and your PC are connected to the same network.

To wirelessly connect the TV to your mobile device, read the instructions at Smartphone Screen Sharing (Smart View) in Connection Guide, and then try to connect.

• > Menu > Connected Devices > Connection Guide > Smartphone > Screen Sharing (Smart View)

If the TV has difficulties connecting to your PC or mobile device due to surrounding radio interferences, change the frequency of the wireless access band, and then try to connect.

No screen appears when connecting the TV to an external device.

For more information about how to connect an external device, run Connection Guide.

• > Menu > Connected Devices > Connection Guide

Make sure that the external device is connected securely and turned on. Move to Sources to switch to other input sources.

• > Menu > Connected Devices > Sources

Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2 minutes).

• > Menu > Connected Devices > Video Device HDMI >Troubleshooting

When using a set-top box or cable box, check the broadcast signals or the network that is connected to the external device.

I want to connect to a Bluetooth speaker.

For more information on how to connect a Bluetooth speaker, see Audio Device Bluetooth in Connection Guide.

• > Menu > Connected Devices > Audio Device > Bluetooth

The PC screen does not appear or it flickers.

When the PC screen does not appear or the PC is not recognized, check the power supply of the PC and then reconnect the HDMI cable between the PC and TV. When the symptom persists, check that the PC is in Sleep mode and then set Input Signal Plus to On.

• > Menu > Settings > All Settings > Connection > External Device Manager > Input Signal Plus

When the set resolution is not matched, it may cause a blank or flickering screen. For the PC supported resolution, see "Read Before Connecting a Computer (Supported Resolutions)."

Network Issues

Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network.

• > Menu > Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test

Ensure that the network cable is connected and the router is powered on.

Connect your mobile device to the router via Wi-Fi.

Turn the router off and back on again. (Requires 2 to 3 minutes)

If a security key is required, make sure it has been entered correctly.

Unplug the TV’s power cord and plug it back in or long-press the power button for at least 3 seconds.

Make sure that there is no electromagnetic wave generating device placed between the TV and router.

If unable to establish a wireless internet connection, connect the TV to the wireless router via an LAN cable.

If the TV is able to connect to the internet normally via the cable connection, there might be a problem with the wireless router. In this case, try using a different wireless router.

Wired network connection failed.

Check if the LAN cable is plugged in on both ends. If it is plugged in, check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on

Connected to a local network, but not to the Internet.

1. Check if the Internet LAN cable is connected to the access point's external LAN port.

2. Check the DNS setting in IP Settings.

• > Menu > Settings > All Settings > Connection > Network > Network Status > IP Settings

Anynet+ (HDMI-CEC) Issues

What is Anynet+?

You can use the TV's remote control to control external devices that support Anynet+ (HDMI-CEC) and that are connected to the TV via an HDMI cable. For example, if a connected external device supports Anynet+, you can have the connected device turn on or off when you turn the TV on or off

Anynet+ does not work. The connected device is not displayed.

Make sure the device is an Anynet+ (HDMI-CEC) device. From the settings menu on the device, check and confirm that the HDMI-CEC option is enabled.

From the TV, check and confirm that the Anynet+ (HDMI-CEC) feature is set to On.

• > Menu > Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC)

Check and confirm that the device’s power cable is securely plugged in.

Check the device's HDMI cable connection. Anynet+ (HDMI-CEC) cannot function under specific circumstances. (when the TV is scanning channels or performing Reset)

When connecting or disconnecting an HDMI cable, turn the TV off and then back on again.

I want to start Anynet+. I also want the connected devices to turn on when the TV is turned on.

Move the focus to the Anynet+ device at > Menu > Connected Devices >

Sources, press the down directional button to move to Anynet+ (HDMI-CEC), and then press the Select button.

Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-CEC) menu to see if Anynet+ (HDMI-CEC) is set to On.

• > Menu > Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC)

I want to exit Anynet+. It is inconvenient to turn on other devices because the TV also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.

To turn off the Anynet+ function of a device connected to the TV, turn off the Anynet+ (HDMI-CEC) function of the device

• > Menu > Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC)

When Anynet+ (HDMI-CEC) is turned off, the sound bar connected via the HDMI (eARC) port does not turn off and on together with the TV. To prevent a specific device connected to the TV from turning off automatically, turn off the HDMI-CEC function on a specific device connected to the TV

The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.

You cannot use the remote control when the TV is configuring Anynet+ or switching to the TV viewing screen. Use the remote control after the TV has completed the Anynet+ configuration or has switched to the TV viewing screen.

The Anynet+ device won't play.

You cannot use the play function when Reset is in progress.

Remote Control Issues

The remote control does not work.

The connection between the remote control and the TV may be lost

Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.

Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.

• Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the solar cell.
  • You can check remaining battery of Samsung Smart Remote with solar cell in > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery
• If the remote control has batteries, replace them with new ones.

External devices cannot be operated with the TV remote control.

Check the cable connection between the TV and external devices

• > Menu > Connected Devices > Universal Remote.

Recording Issues

The Timeshift or recording function cannot be used

Check if there is a storage device connected to the TV. Recording will automatically stop if the signal becomes too weak. Check the free space on the storage device.

The function will not work if there isn't enough storage space on the USB device. Before using the recording function, be sure to read all precautions.

For more information, refer to "Before Using the Recording and Timeshift Functions."

Cannot record videos received from an external device or Samsung TV Plus.

The recording function is only available for digital broadcast channels received by the TV. You cannot record videos received from an external device or Samsung TV Plus.

The "Format Device" message appears when the Timeshift or recording function is used.

To use the recording function, the storage device connected to the TV must have been already formatted.

Formatting the storage device deletes all data from it, and the storage device is formatted in NTFS.

The recorded files on the TV are not played back on a PC.

The recorded files on the TV can only be played back on the same TV. Those video files cannot be played back on a PC or other TV.

Playback may not work properly if the recording file has a problem. If the problem persists, check the recording file

Apps

I launched an app, but it's in a different language. How can I change the language?

Languages supported by an app may be different from the TV Language set in the menu. The ability to change the language depends on the app's provider. Change the language from the settings menu in the app

The app does not work properly. Its image quality is poor.

Check the network connection. When the network speed is slow, the app may not work or its image quality may be poor.

Uninstall and reinstall the app. For more information about app uninstallation, refer to "Managing installed apps."

The services of your application are not provided by the TV but by the application service provider. Refer to the Help section on the application service provider's website.

The app does not work properly. Its image quality is poor.

Check the network connection. When the network speed is slow, the app may not work or its image quality may be poor.

Uninstall and reinstall the app. For more information about app uninstallation, refer to "Managing installed apps."

The services of your application are not provided by the TV but by the application service provider. Refer to the Help section on the application service provider's website.

The Smart Hub Home Screen keeps appearing whenever you turn on the TV.

Turn off the Autorun Smart Hub function in Start Screen Option.

• > Menu > Settings > All Settings > General & Privacy > Start Screen Option > Autorun Smart Hub

Media Files

Some files are interrupted during playback.

This problem may occur with unsupported files or high-bitrate files. Most files can be played back, but some files may not play smoothly.

Some files can't be played.

Some files that use an unsupported codec may not be played back.

Make sure that the codec is supported by the TV. For more information, refer to "Read Before Playing Photo, Video, or Music Files."

Voice Assistant Issues

The voice commands do not work well.

Voice commands may differ depending on the Voice Assistant. Refer to the command examples for each Voice Assistant

• Bixby: > Explore Now
• Amazon Alexa: > Menu > Settings > All Settings > General & Privacy > Voice > Amazon Alexa Settings
• Google Assistant: > Menu > Settings > All Settings > General & Privacy > Voice > Google Assistant Settings

Bixby/Alexa answers although I did not call it.

The TV may recognize an ambient noise or everyday conversation as a call to Voice Assistant.

Turn off the Voice Wake-up function or set the Wake-Up Sensitivity to Low

• > Explore Now > Settings > Voice Wake-up

I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.

When the TV is far from you or the ambient noise is so loud, the TV may be unable to recognize your voice.

• For best results, you need to be within 10 feet (3-4 m) of your TV. Please look at your TV screen and speak. Turn on the Voice Wake-up function
• > Explore Now > Settings > Voice Wake-up

Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the Voice Assistant button is pressed

The connection between the remote control and the TV may be lost. Try pairing the remote control with the TV. Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.

Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.

• Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the solar cell.
  • You can check remaining battery of Samsung Smart Remote with solar cell in > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving

> Available Remote Battery

• If the remote control has batteries, replace them with new ones.

During voice recognition, the heavy load message appears and the function does not work.

Unplug and then plug the TV power cable and then try again after 1 minute and 30 seconds. It may take a while if the voice recognition server is being inspected.

I want to see weather information of the desired area.

Say with the area name included.

Other issues

The TV is hot.

Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV.

The bottom, however, may feel hot to the touch after extended use.

Children watching TV need constant adult supervision to prevent them from touching the TV.

This heat, however, is not a defect and does not affect the TV's functionality.

The TV smells like plastic.

This smell is normal and will dissipate over time.

The settings are lost after 5 minutes or every time the TV is turned off.

If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes. Change Usage Mode to Home Mode.

• > Menu > Settings > All Settings > General & Privacy > System Manager > Usage Mode > Home

The TV is tilted to the side.

Remove the base stand from the TV and reassemble it.

The stand is wobbly or crooked.

Refer to the Quick Setup Guide and make sure that the stand is assembled correctly.

A POP (TV’s internal banner ad) appears on the screen.

Change Usage Mode to Home Mode.

• > Menu > Settings > All Settings > General & Privacy > System Manager > Usage Mode > Home

The TV is making a popping noise.

The expansion and contraction of the TV's outer casing may cause a popping noise.

This does not indicate a product malfunction.

The TV is safe to use.

The TV is making a humming noise.

Your TV utilizes high-speed switching circuits and high levels of electrical current. Depending on the TV's brightness level, the TV may seem slightly noisier than a conventional TV.

Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements.

Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund.

The TV narrates the screen events in voice-over.

To turn off Voice Guide, move the focus from Accessibility Shortcuts to Voice Guide and then press the Select button. You can turn on or off Voice Guide. To run Accessibility Shortcuts, see the following:

• Press and hold the +/— (Volume) button on your Samsung Smart Remote or Remote Control.

Diagnosing TV operational issues

Self Diagnosis

> Menu > Settings > Support > Device Care > Self Diagnosis

You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also view signal strength information for over-the-air digital signals, test the Smart Hub network connection, and run the Smart Hub and TV factory reset functions.

• Video Test
• Picture Test
• Sound Test
• HDMI Troubleshooting
• Signal Information
• Smart Hub Connection Test
• Reset Smart Hub

Cannot select Signal Information in Self Diagnosis.

Verify that the current channel is a digital channel.

Signal Information is only available for digital channels.

• > Menu > Settings > Support > Device Care > Self Diagnosis > Signal Information

Reset Smart Hub

Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications.

• > Menu > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub

Reset picture

Resets current picture settings to the default settings.

• > Menu > Settings > All Settings > Picture > Expert Settings > Reset Picture

Reset sound

Resets current sound settings to the default settings.

• > Menu > Settings > All Settings > Sound > Expert Settings > Reset Sound