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55
WARRANTY
ENGLISH
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will
promptlypayallarbitrationlingfeesunlessyouseekmorethan$25,000indamages,inwhichcasethepaymentofthesefees
willbegovernedbytheapplicablearbitrationrules.Exceptasotherwiseprovidedforherein,LGwillpayallling,administration
and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision.
If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law
allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court
would.Ifthearbitratorndseitherthesubstanceofyourclaimorthereliefsoughtinthedemandisfrivolousorbroughtfor
an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the
applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights
it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location.Ifyourclaimisfor$25,000orless,youmaychoosetohavethearbitrationconductedsolely(1)
on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as
establishedbytheapplicablearbitrationrules.Ifyourclaimexceeds$25,000,therighttoahearingwillbedeterminedbythe
applicable arbitration rules. Any in-person arbitration hearings will be held at the nearest, most mutually-convenient arbitration
location available within the province or territory in which you reside unless you and LG both agree to another location or agree
to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the
remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to
enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean
that LG intends to waive or has waived any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to
participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date
oftherstconsumerpurchaser’spurchaseoftheproductbyeither(i)sendingane-mailto[email protected],withthesubject
line: “Arbitration Opt Out;” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a)
your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and
(d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/ca_en/
support/repair-service/schedule-repair and clicking on “Find My Model & Serial Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and
any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal
or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and
LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the
resolution of the claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone);
no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution
procedurewillnotaffectthecoverageoftheLimitedWarrantyinanyway,andyouwillcontinuetoenjoythefullbenetsof
the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration
provision described above.
Conict of Terms. IntheeventofaconictorinconsistencybetweenthetermsofthisLimitedWarrantyandtheEndUser
License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the
rights and obligations of the parties and shall take precedence over the EULA.
MFL67652525_en_180803.indd 55 2018-08-03 오전 9:59:57
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