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SB6182 DOCSIS 3.0 Cable Modem • User Guide
14
587919-001-a
A
Warranty Information
SURFboard SB6182 DOCSIS 3.0 Cable Modem
Motorola Mobility, LLC (“Motorola”)
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail
reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software,
will be free from defects in materials and workmanship under normal use, and (B) with respect to Software, (i)
the media on which the Software is provided will be free from defects in material and workmanship under
normal use, and (ii) the Software will perform substantially as described in its documentation. This Limited
Warranty to you, the original end user customer, continues (A) for Software and the media upon which it is
provided, for a period of ninety (90) days from the date of purchase from Motorola or an authorized Motorola
reseller, and (B) for the Product (excluding Software), for a period of one (1) year from the date of purchase
from Motorola or from an authorized Motorola reseller. To take advantage of this Limited Warranty or to obtain
technical support, you must call the Motorola toll-free phone number 1-877-466-8646. Technical support
charges may apply. Motorola’s sole and exclusive obligation under this Limited Warranty for retail sales shall be
to repair or replace any Product or Software that does not meet this Limited Warranty. All warranty claims
must be made within the applicable Warranty Period.
Cable Operator or Service Provider Arrangements. If you did not purchase this Product directly from
Motorola or from a Motorola authorized retail reseller, Motorola does not warrant this Product to you, the end-
user. A limited warranty for this Product (including Software) may have been provided to your cable operator or
Internet Service Provider (“Service Provider”) from whom you obtained the Product. Please contact your
Service Provider if you experience problems with this Product.
General Information. The warranties described in this Section shall not apply: (i) to any Product subjected to
accident, misuse, neglect, alteration, Acts of God, improper handling, improper transport, improper storage,
improper use or application, improper installation, improper testing or unauthorized repair; or (ii) to cosmetic
problems or defects which result from normal wear and tear under ordinary use, and do not affect the
performance or use of the Product. Motorola’s warranties apply only to a Product that is manufactured by
Motorola and identified by Motorola owned trademark, trade name or product identification logos affixed to the
Product. Motorola does not warrant to you, the end user, or to anyone else that the Software will perform error
free or without bugs.
MOTOROLA IS NOT RESPONSIBLE FOR, AND PROVIDES “AS IS” ANY SOFTWARE SUPPLIED BY 3RD
PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION (“WARRANTY INFORMATION”), THERE ARE
NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED OR STATUTORY,
INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN THE UNIFORM
COMMERCIAL CODE. Some states do not allow for the exclusion of implied warranties, so the above
exclusion may not apply to you.
What additional provisions should I be aware of? Because it is impossible for Motorola to know the purposes
for which you acquired this Product or the uses to which you will put this Product, you assume full
responsibility for the selection of the Product for its installation and use. While every reasonable effort has
been made to insure that you will receive a Product that you can use and enjoy, Motorola does not warrant that
the functions of the Product will meet your requirements or that the operation of the Product will be
uninterrupted or error-free. MOTOROLA IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY
THE INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. ALL WARRANTIES
ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.
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