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8
Cleaning agents
Caution!
Before cleaning, unplug the appliance from the mains or switch
off the circuit breaker in the fuse box. Clean the outside of the
appliance and the cooking compartment with a damp cloth and
mild detergent. Dry with a clean cloth.
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
You can take remedial action yourself for some error
messages.
Troubleshooting
Area Cleaning agents
Appliance front Hot soapy water:
Clean with a dish cloth and dry with a
soft cloth. Do not use glass cleaners or
metal or glass scrapers for cleaning.
Appliance front with
stainless steel
Hot soapy water:
Clean with a dish cloth and dry with a
soft cloth. Remove flecks of limescale,
grease, starch and albumin (e.g. egg
white) immediately. Corrosion can form
under such residues. Special stainless
steel cleaning agents can be obtained
from the after-sales service or from spe-
cialist shops. Do not use glass cleaners
or metal or glass scrapers for cleaning.
Cooking compart-
ment made of stain-
less steel
Hot soapy water or a vinegar solution:
Clean with a dish cloth and dry with a
soft cloth.
If the oven is very dirty: use oven
cleaner, but only when cooking com-
partment is cold. It is best to use a stain-
less-steel sponge. Do not use oven
spray or other aggressive oven cleaners
or abrasive materials. Scouring pads,
rough sponges and pan cleaners are
also unsuitable. These items scratch the
surface. Allow the interior surfaces to
dry thoroughly.
Recess in cooking
compartment
Damp cloth:
Ensure that no water seeps through the
turntable drive into the appliance inte-
rior.
Turntable and turnta-
ble ring
Hot soapy water:
When putting the turntable back in
place, make sure it slots in correctly.
Door panels Glass cleaner:
Clean with a dish cloth. Do not use a
glass scraper.
Seal Hot soapy water:
Clean with a dish cloth, do not scour. Do
not use a metal or glass scraper for
cleaning.
Area Cleaning agents
Error message Possible cause Remedy/Note
The appliance does not work The plug is not plugged into the mains. Plug the plug in
Power cut Check whether the kitchen light works.
Faulty circuit breaker Look in the fuse box to make sure that the
fuse for the appliance is OK.
Incorrect operation Switch off the circuit breaker in the fuse box.
Reconnect it after approx. 10 seconds.
The microwave does not work. The door was not fully closed. Check whether food remains or foreign
material is trapped in the door.
The time switch has not been set. Set the time switch.
The food takes longer than usual to
heat up
The microwave power setting was too low. Select a higher microwave power setting.
You have placed a larger amount of food
than normal in the appliance.
Double the amount = double the cooking
time.
The food was colder than usual. Stir or turn the food during cooking
The turntable is making a scratching
or grinding noise.
There is dirt or a foreign object in the area
around the turntable drive.
Clean the roller ring and recess in the cook-
ing compartment.
Microwave operation has been can-
celled for no apparent reason.
The microwave has a fault. If this fault occurs repeatedly, please call the
after-sales service.
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