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21
Issue
Possible Cause
Solution
Rattling noise inside
of dishwasher
Item is not securely placed in
dish rack
Pause the wash cycle and secure the
items in the dish rack.
Black or gray marks
on dishes
Utensils may have rubbed
against dishes
Use a mild abrasive cleaner to eliminate
marks. Load carefully.
Detergent left in
dispenser cup
Dishes are blocking detergent
dispenser door
Re-load dishwasher according to
instructions in this manual.
Spots and filming
on dishes
Water hardness is too high
For extremely hard water install a water
softener.
Improper loading of dishes
See section on loading the dishwasher.
Old rinse aid used
Use fresh rinse aid.
Rinse aid empty
Add rinse aid to the dispenser.
Etching
Using too much detergent
Use less detergent especially if you have
soft water.
The inlet water temperature
exceeds 158°F
Lower the inlet water temperature.
Dishes are not
cleaned
Dishes were not loaded properly
See section on loading the dishwasher.
The wash cycle was not
powerful enough
Select a more intensive wash cycle.
Not enough detergent was
dispensed
Use more or change brand of detergent.
Items are blocking the path of
the spray arms
Rearrange the items so the spray arms
can fully rotate.
The filter in the base of the
dishwasher is not clean or is
installed incorrectly
Clean and install the filter combination
correctly.
Cloudiness on
glassware
Combination of too much
detergent with soft water
Use less detergent and/or select the
shortest wash cycle to clean glassware.
The filter may be dirty or blocked
Clean the filter.
The dishes are not
dry
Improper Loading
Re-load dishwasher according to
instructions.
Not enough rinse aid
Refill rinse aid.
Dishes removed too soon
Do not remove dishes from dishwasher
immediately.
Wrong cycle selected
Short cycles have lower cleaning
performance. Choose a more intensive
cycle.
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