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20
Troubleshooting Guide
Issue
Possible Cause
Solution
Dishwasher
does not start
Fuse is blown or
circuit breaker is
tripped
Replace fuse or reset circuit breaker. Remove any other
appliances sharing the same circuit with the dishwasher.
Power Supply is not
connected or
turned on
Call a certified technician to check and/or connect the
power supply.
Control panel lock is
on
Press and hold the Options and Delay buttons
simultaneously for 3-5 seconds.
Dishwasher door is
not properly closed
Close dishwasher, ensuring that the door latches.
Water not
pumped from
dishwasher
Previous cycle has
not finished or has
been interrupted
Restart the cycle and let it run to completion.
Filter clogged
Clean filter assembly.
Kitchen sink
clogged
Ensure kitchen sink is draining well. If sink is not draining,
refer to a plumber.
Kink in drain hose
Check drain hose.
Dishwasher
won’t fill
Dishwasher door is
not properly closed
Close dishwasher, ensuring that the door latches.
Water valve is
turned off
Check water valve.
Suds in tub
Improper detergent
Use only the specified detergent. If improper detergent
was used, open the dishwasher allowing suds to
evaporate. Add 1 gallon of cold water to the tub. Close
and latch the door. Start the “RINSE” wash cycle to drain
the water. Repeat if necessary.
Spilled rinse aid
Always clean up rinse aid spills immediately.
Stained tub
interior
Detergent used
contained colorant
Do not use detergents with colorants.
White film on
dishwasher
interior surface
Hard water minerals
While wearing rubber gloves, use a damp sponge to
clean the interior with dishwasher detergent. Never use
any other cleaner to clean dishwasher.
Rust stains
appear on
cutlery
Items are not non-
corrosive
Do not place non-dishwasher safe items in dishwasher.
Knocking noise
inside of
dishwasher
The spray arm is
knocking against an
item in the dish rack
Pause the wash cycle and rearrange the items which are
obstructing the movement of the spray arm.
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