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20
Before you call for service…
Problem Possible Causes What To Do
Moisture forms on Not unusual during • Wipe surface dry and reset the refrigerator control
outside of refrigerator periods of high humidity. one setting colder.
Moisture collects inside Too frequent or too
(in humid weather, air long door openings.
carries moisture into
refrigerator when doors
are opened)
Food freezing in Food too close to air vent. • Move the food away from the air vent (near the controls).
the refrigerator
Refrigerator control is set • Move the refrigerator control to a warmer temperature.
too cold.
Door/drawer does not Rollers need adjusting. •See Preparing to Install the Refrigerator.
close by itself
Interior light does No power at outlet. • Replace fuse or reset the breaker.
not work
Light bulb burned out. •See Replacing the light bulbs.
Door squeaks when Hinge and/or gasket needs
opened lubrication.
Freezer door/drawer This is normal if, after popping • This indicates that there is a good seal on the freezer
pops open when open, the freezer door/drawer door/drawer. If the freezer door/drawer does not
refrigerator door closed on its own. automatically close after popping open, then see the
is closed Problem: Door/drawer does not close by itself, above.
Icemaker power switch Freezer door/drawer is open. •This is normal. Power to the icemaker is interrupted
is in the I (on) position, when the freezer door/drawer is open to prevent ice
but green power light from ejecting and dropping into the back of the freezer.
is not on To check if icemaker is working properly, press the
freezer light switch located on the upper right side
of the freezer. The green power light will come on.
Water is spilling out Freezer door/drawer was • Clean up spill, then shut the freezer door/drawer and
of icemaker mold opened shortly after icemaker do not open for approximately 4 hours. This will allow
was installed. the freezer to reach the correct operating temperature
for making ice.
Freezer door left open for an • Because of door openings, freezer could not maintain
extended period, then opened the correct operating temperature for making ice. Clean
and closed frequently soon after. up spill, then shut the freezer door/drawer and do not
open for approximately 4 hours.
Cubes too small/ Not enough water pressure • Collar type self-piercing water valves are not
reduced ice production to icemaker water valve. recommended unless a 1/4″ hole is predrilled in home
water line. See Installing the Water Line instructions in
the Icemaker Accessory Kit Installation Instructions.
Consumer Support Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions
Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
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