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Problem and alarm code Possible cause and solution
Malfunction of the wash pump
or the drain pump.
• The lights related to the
programme buttons flash 5
times intermittently.
• An acoustic signal sounds
intermittently.
• Switch the appliance off and on.
The temperature of the water
inside the appliance is too high
or malfunction of the tempera-
ture sensor occurred.
• The lights related to the
programme buttons flash 6
times intermittently.
• An acoustic signal sounds
intermittently.
• Make sure that the temperature of the inlet water does not ex-
ceed 60°C.
• Switch the appliance off and on.
Technical malfunction of the
appliance.
• The lights related to the
programme buttons flash
12 times intermittently.
• An acoustic signal sounds
intermittently.
• Switch the appliance off and on.
The level of water inside the
appliance is too high.
• The lights related to the
programme buttons flash
15 times intermittently.
• An acoustic signal sounds
intermittently.
• Switch the appliance off and on.
• Make sure that the filters are clean.
• Make sure that the outlet hose is installed at the right height
above the floor. Refer to the installation instructions.
The appliance stops and starts
more times during operation.
• It is normal. It provides optimal cleaning results and energy sav-
ings.
The programme lasts too long. • If the delay start option is set, cancel the delay setting or wait
for the end of the countdown.
• Activating Extra Power increases the programme duration.
Small leak from the appliance
door.
• The appliance is not levelled. Loosen or tighten the adjustable
feet (if applicable).
• The appliance door is not centred on the tub. Adjust the rear
foot (if applicable).
The appliance door is difficult
to close.
• The appliance is not levelled. Loosen or tighten the adjustable
feet (if applicable).
• Parts of the tableware are protruding from the baskets.
Rattling or knocking sounds
from the inside of the appli-
ance.
• The tableware is not properly arranged in the baskets. Refer to
basket loading leaflet.
• Make sure that the spray arms can rotate freely.
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