Samsung UE82TU8000KXXU - 82" TU8000 HDR Smart 4K TV

User Manual - Transcript

• Page 1 - English - : EMANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at wwwsamsungcom Model Serial No To directly go to the page that provides instructions on how to use the manual for visually impaired users select the Menu Learning Screen link below Menu Learning Screen Link
• Page 2 - English - : Contents Guide Connections Connection Guide 6 Connecting an Antenna Aerial Connecting to the Internet 10 Screen Sharing Smart View with your Mobile Device 13 Connection Cables for External Devices 15 Switching between external devices connected to the TV 17 Connection Notes Remote Control and Peripherals About the Samsung Smart Remote 23 About the Samsung Smart Remote The Frame 26 About the Samsung Smart Remote The Sero 29 Connecting the Samsung Smart Remote to the TV 30 Controlling External Devices with a Samsung Remote Control Using the Universal Remote Using Anynet HDMICEC Controlling the TV with a Keyboard Mouse or Gamepad 34 Entering Text using the OnScreen Virtual Keyboard Smart Features 36 Using Smart Hub Using a Samsung account Using the Ambient Mode Using the Shortcuts Using Remote Access Using the Apps Service Using the Gallery App Using the SmartThings App Using the eManual Using the Internet Playing picturesvideomusic Using Bixby TV Viewing 77 Using the Guide Recording Programmes 82 Setting Up a Schedule Viewing 84 Using Timeshift Buttons and functions available while recording a programme or Timeshift Using the Channel List Editing channels Using a Personal Favourites List 89 TVViewing Support Functions Picture and Sound Using the Intelligent Mode Adjusting the Picture Quality Setting the Viewing Environment for External Devices Picture Support Functions 103 Conguring a Sound Mode and Expert Settings 105 Using the Sound Support Functions System and Support Using the Time Functions and the Timers Using the Auto Protection Time and Energy Saving Functions 111 Updating the TVs Software 112 Audio and Video Functions for the Visually or Hearing Impaired 118 Using the Voice Recognition feature 119 Using Other Functions 121 HbbTV 122 Using a TV Viewing Card CI or CI Card 125 Teletext Feature Precautions and Notes Before Using the Recording and Timeshift Functions Supported broadcasting audio options
• Page 3 - English - : 131 Read Before Using Apps Read Before Using the Internet Function Read Before Playing Photo Video or Music Files Read After Installing the TV 143 Supported Resolutions for UHD Input Signals Resolutions for Input Signals supported by Q800T series or higher 145 Supported Resolutions for FreeSyncVRR 146 Read Before Connecting a Computer Supported Resolutions Supported Resolutions for Video Signals Read Before Using Bluetooth Devices 152 Licences Troubleshooting Picture Issues Testing the picture Sound and Noise Issues 157 Testing the sound Channel and Broadcast Issues External Device Connectivity Issues Network Issues Anynet HDMICEC Issues Remote Control Issues Recording Issues Apps Media Files Voice Recognition Issues Other issues Diagnosing TV operational issues Getting Support Getting support through Remote Management Finding the contact information for service 173 Requesting service
• Page 4 - English - : FAQ The TV Screen does not Display Properly When the TV screen does not display properly The TV does not Turn On 181 When your TV does not turn on The Picture is Distorted or No Sound Comes Out of the Sound Bar 187 When the TV does not connect with an external device properly Internet Access is not Available When the TV cant connect to the Internet There is No Sound or the Speakers are Making an Odd Sound When no sound comes out of the TV or the sound is breaking up The Remote Control does not Work 204 When the remote control does not work Updating the Software Updating the latest TVs software Accessibility Guidance Menu Learning Screen Using the Remote control 218 Using the accessibility menu Using the TV with Voice Guide on 224 Using the guide 227 Using Schedule Viewing 228 Using the Channel List 230 Recording Using Smart Hub Launching the eManual Using Bixby
• Page 5 - English - : Guide Learn how to use various features Connections You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless access point Using various connectors you can also connect external devices Connection Guide You can view detailed information about external devices that can be connected to the TV Source Connection Guide Try Now It shows you how to connect various external devices such as video devices game consoles and PCs using pictures If you select the connection method and an external device the connection details appear Audio Device HDMI ARC Optical Bluetooth WiFi WiFi Speaker Surround Setup HDMI ARC is supported by some models Check the HDMI port name of the purchased products model Video Device HDMI Smartphone Screen Sharing Smart View SmartThings Apple AirPlay NFC on TV PC HDMI Screen Sharing Wireless Apple AirPlay Input Device Remote control Keyboard Mouse USB Gamepad Bluetooth Device Game Console HDMI External Storage USB Flash Drive Hard Disk Drive HDD Using HDMI Troubleshooting you can check the connection to HDMI cable and external devices takes approximately 2 minutes The connection method and available external devices may differ depending on the model Connection Guide Audio Device Video Device Smartphone PC Input Device Game Console External Storage HDMI ARC Optical Bluetooth WiFi WiFi Speaker Surround Setup HDMI Troubleshooting Connect audio devices such as speakers sound bars headphones or home theatres to your TV The image on your TV may differ from the image above depending on the model and geographical area 5
• Page 6 - English - : Connecting an Antenna Aerial You can connect an antenna cable to your TV An antenna connection is not necessary if you connect a cable box or satellite box It is best to connect the both connectors using a MultiSwitch or DiSEqC Switch etc and to set Aerial Connection Type to Dual A connection method may differ depending on the model or geographical area The DVBT2 system may not be supported depending on the geographical area 6
• Page 7 - English - : Connecting to the Internet You can get access to the Internet through your TV Settings General Network Open Network Settings Try Now Congure network settings to connect to an available network Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet If the TV does not automatically connect to the network refer to quotNetwork Issuesquot in quotTroubleshootingquot Use a CAT 7 STP type cable for the connection Shielded Twisted Pair The TV will not be able to connect to the Internet if your network speed is below 10 Mbps This function may not be supported depending on the model 7
• Page 8 - English - : Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless access points SSID name and password settings before attempting to connect The network name SSID and security key are available on the wireless access points conguration screen See the wireless access points user manual for more information Wireless Connection Select your wireless network Refresh Manage Saved Networks The image on your TV may differ from the image above depending on the model and geographical area If no wireless access point is found select Add Network at the bottom of the list and enter the network name SSID If your wireless access point has a WPS or PBC button select Use WPS at the bottom of the list and then push the WPS or PBC button on your access point within 2 minutes The TV will connect automatically To view or delete previously connected network names SSIDs move the focus to Manage Saved Networks and then press the Select button 8
• Page 9 - English - : Checking the Internet connection status Settings General Network Network Status Try Now View the current network and Internet status Resetting Your Network Settings General Network Reset Network Try Now Restore the network settings to the factory default Turning on the TV with a mobile device Settings General Network Expert Settings Power On with Mobile You can turn on the TV using a mobile device connected to the same network as the TV This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay function Connecting an IP control device to the TV Settings General Network Expert Settings IP Remote You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an authorised thirdparty custom controller is installed and congured specically for a Samsung TV and if your WiFi network is password protected This function may not be supported depending on the model or geographical area Changing the name of the TV Settings General System Manager Device Name Try Now You can change the name of the TV on the network Select User Input at the bottom of the list and change the name 9
• Page 10 - English - : Screen Sharing Smart View with your Mobile Device You can watch the screen of your mobile device on the TV screen through Smart View or Tap View For information on how to share the screen with your mobile device refer to Source Connection Guide Smartphone Screen Sharing Smart View To turn off Screen Sharing Smart View disconnect the mobile device or press the button on the remote control You can watch in full screen by setting the aspect ratio to 169 in Screen Sharing Smart View of your mobile device Use AirPlay if you are an iPhone or iPad user For more information refer to Source Connection Guide Smartphone Apple AirPlay While content of your mobile device is playing on the TV you can adjust the TV volume by using the volume button on the mobile device 10
• Page 11 - English - : Using the Tap View Tap your mobile device on the TV you can watch the Multi View or mobile devices screen through the TV screen This function may not be supported depending on the model This function is available in Samsung mobile devices with Android 81 or higher Enable Tap View on your mobile device For more information about conguration refer to Enabling the Tap View below for how to set Turn on the screen of your mobile device Tap your mobile device on the TV The TV screen switches to Multi View or mobile devices screen When you perform Tap View in Ambient Mode feature or Art mode only in The Frame models only the mobile devices screen appears on the TV Watch the Multi View or mobile devices screen on the TV screen The displayed TV screen may differ depending on the model This function enables mirroring Smart View by detecting vibrations generated when you tap the mobile device on the TV Be sure to tap away from the TV screen and bezel corners It may be scratched or broken to the TV or mobile device screen We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV Enabling the Tap View Enable Tap View in the SmartThings app Depending on the SmartThings app version you may need to register the TV with your mobile device Launch the SmartThings app on your mobile device Select Settings in SmartThings app on your mobile device When any mobile device is near the TV set quotAllow phone presence detectionquot to On Tap quotAllow phone presence detectionquot and then set the quotRemote Smart Viewquot to On Enter the quotRemote Smart Viewquot by tapping and then set the TV to connect from the device list to On Upon connection for the rst time select Allow on a popup window of the TV 11
• Page 12 - English - : Using the Multi View While watching the TV you can see content from your mobile device through mirroring Smart View This function may not be supported depending on the model In some models you can view the image on the camera connected to the SmartThings app of your mobile device QSymphony is not supported by Multi View When an external device that connects to a receiver or Soundbar is used in Multi View sound outputs from the TV speaker not from the receiver or Soundbar The following menus can be set by pressing the down directional button on the TVs remote control Select Content Selects content to be displayed on the left screen Press the down directional button on the TV screen Available content items appear Watch MobileCamera Enjoy your mobile content by mirroring Smart View You can view the camera video connected to the SmartThings app on your mobile Screen Size Selects the desired size of Multi View PIP Position Selects the position of a small screen on the full screen The focusing left or right screen appears as small window Sound Output You will hear the sound of the selected screen through another speaker connected to the TV This function may not be supported depending on the model Sound Distribution You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound This function may not be supported depending on the model 12
• Page 13 - English - : Connection Cables for External Devices You can view detailed information about the connection cables for external devices that can be connected to the TV Cable name Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types according to the types of input output ports on external devices HDMI to MINI HDMI HDMI to Micro HDMI HDMI to USB TypeC HDMI to DisplayPort Mini DisplayPort to HDMI 13
• Page 14 - English - : Cable name Image Description DVI to HDMI DVI to HDMI cables can transmit only digital video signals and not audio signals We recommend that you use HDMI to HDMI cables Optical Optical cables are used to transmit audio signals to external speakers with low signal loss Optical cables do not transmit video signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is transmitted to the red and white terminals Composite Composite cables transmit analogue signals The video signal is transmitted to the yellow terminal and the audio signal is transmitted to the red and white terminals Available connection cables may differ depending on the model or geographical area 14
• Page 15 - English - : Switching between external devices connected to the TV You can switch between TV programmes and the content of external devices Source When you select a connected external device on the Source screen the output of the selected device is displayed on the TVs screen On the standard remote control press the SOURCE button To control a device Bluray player game console etc that supports universal remote control with the TVs remote control connect the device to an HDMI port on the TV and then turn on the device The output displayed on the TV is automatically switched to the output of the device or you can congure universal remote control for the device automatically For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot When a USB device is connected to the USB port a popup message appears that lets you switch easily to the media content listed on the device This function may not be supported depending on the device and geographical area Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to the Home Screen Sources Universal Remote Edit Information Add to Home Source The image on your TV may differ from the image above depending on the model and geographical area Move the focus to a connected external device Press the up directional button The following functions become available Available functions may differ depending on the port type 15
• Page 16 - English - : 1Universal Remote You can control external devices connected to the TV using a Samsung remote control To control external devices register them by following the instructions on the screen This function may not be supported depending on the model or geographical area For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot 2Edit You can rename the input ports and change the device icons 3Information You can view detailed information about an external device 4Add to Home You can add the port of an external device to the Home Screen for quick switching Using additional functions You can use the following features on the Source screen Remote Access Use the TV to access your PC via remote PC or Screen Sharing Wireless For more information refer to quotUsing Remote Accessquot Connection Guide Displays device connection instructions For more information about the Connection Guide refer to quotConnection Guidequot Universal Remote Lets you register external devices to your Samsung remote control and control them using the Remote This function may not be supported depending on the model or geographical area For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot 16
• Page 17 - English - : Connection Notes When connecting an external device note the following The number of connectors and their names and locations may differ with the model Refer to the external devices operating manual when connecting it to the TV The number of external device connectors and their names and locations may differ with the manufacturer Connection notes for HDMI The following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet Premium High Speed HDMI Cable Premium High Speed HDMI Cable with Ethernet Ultra High Speed HDMI Cable Use an HDMI cable with a thickness of 17 mm or less Using a noncertified HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardised by the IEEE Use a cable shorter than 3 m to get the best UHD viewing quality Many computer graphics adaptors do not have HDMI ports but have DVI or DisplayPort ports instead If your PC does not support HDMI video out connect your PC with a DVI to HDMI or HDMI to DisplayPort cable When the TV is connected to an external device such as a DVDBD player or a settop box via HDMI power sync mode will be automatically activated In the power sync mode the TV continues to detect and connect external devices via HDMI cable This function can be deactivated by removing the HDMI cable of the connected device This function may not be supported depending on the model 17
• Page 18 - English - : Connection notes for audio devices For better audio quality it is a good idea to use an AV receiver If you connect an external audio device using an optical cable the Sound Output setting is automatically changed to the connected device However to make this happen you must turn on the external audio device before connecting the optical cable To manually change the Sound Output setting do one of the following This function may not be supported depending on the model Use the Quick Settings screen to change to the connected device Use the Select button to select Optical on the Sound Output menu Settings up directional button Sound Output Use the Settings screen to change to the connected device Select Optical on the Sound Output menu Settings Sound Sound Output Refer to the sound bars user manual when connecting it to the TV An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio devices manufacturer Digital audio is only available with 51 channel broadcasts Connection notes for computers For the resolutions supported by the TV refer to quot Read Before Connecting a Computer Supported Resolutionsquot If you want to connect your PC and TV wirelessly both of them must be connected to each other on the same network When sharing content with other networkbased devices such as those in an IP Internet Protocol storage system sharing may not be supported due to the networks configuration quality or functionality for example if the network has an NAS NetworkAttached Storage device 18
• Page 19 - English - : Connection notes for mobile devices To use the Smart View function the mobile device must support a mirroring function such as Screen Mirroring or Smart View To check whether your mobile device supports the mirroring function refer to the mobile devices user manual To use WiFi Direct the mobile device must support the WiFi Direct function To check whether your mobile device supports WiFi Direct function refer to the mobile devices user manual The mobile device and your Smart TV must be connected to each other on the same network Use AirPlay if you are an iPhone or iPad user For more information refer to Source Connection Guide Smartphone Apple AirPlay This function may not be supported depending on the model The video or audio may stop intermittently depending on network conditions When sharing content with other networkbased devices such as those in an IP Internet Protocol storage system sharing may not be supported due to the networks configuration quality or functionality for example if the network has an NAS NetworkAttached Storage device 19
• Page 20 - English - : Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote 20
• Page 21 - English - : Button Description Bixby Runs Bixby Press and hold the button say a command and then release the button to run Bixby When you press the button the Explore Now menu appears at the bottom of the screen To move to the Explore Bixby screen press the Select button The supported Bixbys languages and features may differ by geographical region Colour Number button Each time you press this button the coloured buttons window and the virtual numeric pad are displayed alternately Use this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When pressed for 1 second or more for a channel that supports the teletext service the TTX menu appears on the TV screen For more information refer to quotTeletext Featurequot If the Colour Button appears with a number strip on the screen select the Colour Button and then select a specic colour by using the directional button updownleftright Use this to access additional options that are specic to the feature in use Ambient Mode In TV mode press the button to enter Ambient Mode If you press the button when the TV is turned off the TV turns on in Ambient Mode When pressed for 1 second or more the Shortcuts menu screen appears This function may not be supported depending on the model or geographical area Directional button updownleftright Moves the focus Select Selects or runs a focused item When pressed while you are watching a broadcast programme detailed programme information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a programme the previous channel appears Smart Hub Press to return to the Home Screen 21
• Page 22 - English - : Button Description Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing Press the button to use the recording or Timeshift function while watching the broadcast Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 1 second or more the Accessibility Shortcuts appears Channel Move the button up or down to change the channel To see the Guide screen press the button When pressed for 1 second or more the Channel List screen appears Press and hold the button up or down to quickly change the channel Launch app button Launch the app indicated by the button This function may not be supported depending on the model or geographical area Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must congure universal remote control for the device For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMICECquot 22
• Page 23: About the Samsung Smart Remote The Frame Learn about the buttons on the Samsung Smart Remote that comes with The Frame 23
• Page 24 - English - : Button Description Power When watching TV press to switch to Art mode In Art mode press to switch to watching TV Press and hold to turn off the TV completely When the TV turns off and on again display the last used mode Bixby Runs Bixby Press and hold the button say a command and then release the button to run Bixby When you press the button the Explore Now menu appears at the bottom of the screen To move to the Explore Bixby screen press the Select button The supported Bixbys languages and features may differ by geographical region Number button Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When pressed for 1 second or more for a channel that supports the teletext service the TTX menu appears on the TV screen For more information refer to quotTeletext Featurequot Colour button When pressed coloured buttons appear on the screen Use this button to access additional options that are specic to the feature in use To immediately set Brightness while enjoying Art mode press the button Directional button updownleftright Moves the focus Select Selects or runs a focused item When pressed while you are watching a broadcast programme detailed programme information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a programme the previous channel appears Smart Hub Press to return to the Home Screen Press in Art mode to switch to TV mode 24
• Page 25 - English - : Button Description Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing Press the button to use the recording or Timeshift function while watching the broadcast Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 1 second or more the Accessibility Shortcuts appears Channel Move the button up or down to change the channel To see the Guide screen press the button When pressed for 1 second or more the Channel List screen appears Press and hold the button up or down to quickly change the channel Launch app button Launch the app indicated by the button This function may not be supported depending on the model or geographical area Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must congure universal remote control for the device For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMICECquot 25
• Page 26: About the Samsung Smart Remote The Sero Learn about the buttons on the Samsung Smart Remote that comes with The Sero 26
• Page 27 - English - : Button Description Bixby Runs Bixby Press and hold the button say a command and then release the button to run Bixby When you press the button the Explore Now menu appears at the bottom of the screen To move to the Explore Bixby screen press the Select button The supported Bixbys languages and features may differ by geographical region Colour Number button Each time you press this button the coloured buttons window and the virtual numeric pad are displayed alternately Use this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When pressed for 1 second or more for a channel that supports the teletext service the TTX menu appears on the TV screen For more information refer to quotTeletext Featurequot If the Colour Button appears with a number strip on the screen select the Colour Button and then select a specic colour by using the directional button updownleftright Use this to access additional options that are specic to the feature in use Rotate Press the button to rotate the screen Directional button updownleftright Moves the focus Select Selects or runs a focused item When pressed while you are watching a broadcast programme detailed programme information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a programme the previous channel appears When pressed for over 1 second in Portrait Mode the content screen only for Portrait Mode appears Smart Hub Press to return to the Home Screen 27
• Page 28 - English - : Button Description Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing Press the button to use the recording or Timeshift function while watching the broadcast Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 1 second or more the Accessibility Shortcuts appears Channel Move the button up or down to change the channel To see the Guide screen press the button When pressed for 1 second or more the Channel List screen appears Press and hold the button up or down to quickly change the channel Launch app button Launch the app indicated by the button This function may not be supported depending on the model or geographical area Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must congure universal remote control for the device For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMICECquot When you launch an app by pressing the button on the Samsung Smart Remote in Portrait Mode some apps may switch to Landscape according to their app policy 28
• Page 29 - English - : Connecting the Samsung Smart Remote to the TV Connect the Samsung Smart Remote to your TV to operate the TV When you turn on the TV for the rst time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area For more information about the Samsung Smart Remote refer to quotAbout the Samsung Smart Remotequot For more information about the Samsung Smart Remote that comes with The Frame refer to quotAbout the Samsung Smart Remote The Framequot For more information about the Samsung Smart Remote that comes with The Sero refer to quotAbout the Samsung Smart Remote The Seroquot 29
• Page 30 - English - : Controlling External Devices with a Samsung Remote Control Using the Universal Remote Control the TV and connected external devices with a Samsung remote control Source Universal Remote You can control external devices connected to the TV using a Samsung remote control To control external devices register them by following the instructions on the screen This function may not be supported depending on the model or geographical area You can also use the Anynet HDMICEC function to operate external Samsung devices with your TVs remote control without any additional setup For more information refer to quotUsing Anynet HDMICECquot Specic external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TVs logo It may cause signals from the remote control to be transmitted improperly The TV memorises both the external device and its connection port HDMI 1 HDMI 2 etc If you have difculty controlling external devices with the Universal Remote try adjusting the positions of the external devices This function may not operate properly depending on the TV installation environment and the features of external devices 30
• Page 31 - English - : Using Anynet HDMICEC Control an external device connected via Anynet HDMICEC with the remote control You can use the TVs remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet HDMICEC Note that you can only set up and operate Anynet HDMICEC with the remote control Connecting an external device through Anynet and using their menus Settings General External Device Manager Anynet HDMICEC Try Now Set Anynet HDMICEC to On Connect an HDMICECcompliant device to the TV Turn on the connected external device The device is automatically connected to the TV After the connection process is nished you can access the menu of the connected device using your TV remote and control the device The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMICEC device Anynet HDMICECenabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMICEC You can congure the TVs Universal Remote to control thirdparty cable boxes Bluray players and home theatres that do not support HDMICEC For more information refer to quotControlling External Devices with a Samsung Remote Control Using the Universal Remotequot Anynet cannot be used to control external devices that do not support HDMICEC The TV remote control may not work under certain circumstances If this occurs set up the device as an Anynet HDMI CECenabled device again Anynet HDMICEC works only with external devices that support HDMICEC and only when those devices are either in standby mode or turned on Anynet HDMICEC can control up to 12 compliant external devices up to 3 of the same type except for home theatres Anynet HDMICEC can control only one home theatre system To listen to 51 channel audio from an external device connect the device to the TV via an HDMI cable and connect a 51 home theatre system directly to the external devices digital audio output connector If an external device has been set up for both Anynet and a universal remote control the device can be controlled only with the universal remote control 31
• Page 32 - English - : Controlling the TV with a Keyboard Mouse or Gamepad Connecting a keyboard mouse or gamepad to make it easier to control the TV Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard mouse or gamepad to make it easier to control the TV Connecting a USB keyboard mouse or gamepad Plug the keyboard mouse or gamepad cable into the USB port If you connect a mouse it is available only in the Internet app and Remote Access function XInput USB gamepads are supported For more information refer to Input Device in Connection Guide Source Connection Guide Input Device Connecting a Bluetooth keyboard mouse or gamepad Settings General External Device Manager Input Device Manager Bluetooth Device List If your device was not detected position the keyboard close to the TV and then select Refresh The TV scans for available devices again If you connect a mouse it is available only in the Internet app For more information about how to connect a Bluetooth device refer to the Bluetooth devices user manual This function may not be supported depending on the model or geographical area 32
• Page 33 - English - : Using the keyboard and mouse Button Description Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 F2 F3 F4 key Colour buttons F5 key Displays the Home Screen F6 key Displays the Source screen F7 key Displays the Channel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed by the Internet app Leftclick Available only in the Internet app You can click a menu or link to start a function as you do on a PC Rightclick Available only in the Internet app You can use the following functions The options displayed in the menu may differ depending on the selected item Open Open Link in New Tab Enable Scroll Mode The key operation may differ depending on some apps or the keyboard 33
• Page 34 - English - : Setting up the input devices Settings General External Device Manager Input Device Manager Keyboard Settings You can set up the keyboard with the Keyboard Language and Keyboard type functions Mouse Settings You can set up the mouse with the Primary Button and Pointer Speed functions Entering Text using the OnScreen Virtual Keyboard Use the virtual keyboard to enter text on your TV Recommend text Options Predict Next Character The image on your TV may differ from the image above depending on the model and geographical area 1Recommend text When you type a word you want to use as a search term this function displays related suggestions from which you can choose one 34
• Page 35 - English - : 2Options Select on the virtual keyboard screen The following options are available The options available may differ depending on the function running currently Recommend text Reset Recommended Text Memory Accented Character Preview Predict Next Character when using direction buttons Language 3Predict Next Character Each time you type a character on the virtual keyboard the next characters predicted to be typed are displayed You can use the directional buttons on the remote control to select one Entering Text using the remote controls microphone and the onscreen virtual keyboard When the virtual keyboard is on the screen press and hold the button on the Samsung Smart Remote speak into the microphone on the Samsung Smart Remote and then release the button What you say appears on the screen as text Entering text with your voice may not be supported for some functions This function may not be supported depending on the model or geographical area 35
• Page 36 - English - : Smart Features You can enjoy various apps with Smart Hub Using Smart Hub View descriptions of Smart Hubs basic functions From Smart Hub you can use the Internet search function install and use various apps view photos and videos or listen to music stored on external storage devices and perform more functions Some Smart Hub services are paid services To use Smart Hub the TV must be connected to the Internet Some Smart Hub features may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service To use Smart Hub you must agree to the Smart Hub service agreement and the collection and use of personal information Without giving consent you cannot use the additional features and services You can view the entire text of the Terms amp Privacy by navigating to Settings Terms amp Privacy Try Now If you want to stop using Smart Hub you can cancel the agreement To cancel the Smart Hub service agreement select Reset Smart Hub Settings Support Device Care Self Diagnosis Reset Smart Hub 36
• Page 37 - English - : Displaying the Home Screen Press the button Sources TV HDMI 1 USB Remote Access Connection Guide Universal Remote Source The image on your TV may differ from the image above depending on the model and geographical area On the Home Screen you can easily run the apps you have used previously or frequently The apps can also be moved or deleted from the screen 1 Settings When the focus is moved to Settings a list of quick settings icons appears above the top of the menu You can quickly set frequently used functions by clicking the icons eManual You can open the user manual embedded in your TV Intelligent Mode In Intelligent Mode the TV recognises and analyses the surroundings noise the content and your usage patterns to provide the best viewing experience To turn Intelligent Mode on or off press the Select button To set the detailed options press the up directional button and then select Intelligent Mode Settings This function is supported only in QLED TV except for Q6 series The Frame The Serif and The Sero For more information about the Intelligent Mode refer to quotUsing the Intelligent Modequot 37
• Page 38 - English - : Picture Mode You can select the picture mode that provides the best viewing experience To change the picture mode press the Select button To make ne adjustments press the up directional button and then select Picture Setup Sound Mode You can select a sound mode to optimise your listening experience To change the sound mode press the Select button To make ne adjustments press the up directional button and then select Equaliser Setup Sound Output You can select which speakers the TV uses for audio output To change the audio output press the Select button To connect to a Bluetooth speaker press the up directional button and then select Bluetooth Speaker List Connecting Bluetooth speaker may not be supported depending on the model or geographical area Game Mode You can enable game mode to optimise the TVs settings for playing video games with a gaming console such as a PlayStation Xbox or Nintendo Switch To turn Game Mode on or off press the Select button To set the detailed options press the up directional button and then select Go to Game Mode Settings For more information about Game Mode refer to quotSetting the Viewing Environment for External Devicesquot This function is only available when an external input source is being used Subtitle You can watch TV broadcasts with subtitles To activatedeactivate the Subtitle function press the Select button To run Accessibility Shortcuts press the up directional button and then select Accessibility Shortcuts Audio Language You can change to the audio language you want to hear To make ne adjustments press the up directional button and then select Go to Audio Options PIP While using a connected external device you can watch a TV broadcast in a small pictureinpicture PIP window To make ne adjustments press the up directional button and then select PIP Setup This function may not be supported depending on the model or geographical area Network You can view the current network and Internet status Press the up directional button and then select Network Status or Network Settings 38
• Page 39 - English - : Picture Size You can change to the picture size you want to view To make ne adjustments press the up directional button and then select Go to Picture Size Colour Tone You can select a colour tone suitable for your viewing preferences To change to a colour tone that you want press the Select button Picture Clarity You can optimise pictures that contain a lot of motions To turn this function on or off press the Select button To set the detailed options press the up directional button and then select Picture Clarity Settings Contrast Enhancer You can prevent excessive differences between bright and dark areas on the TV screen To change the Contrast Enhancer setting press the Select button Digital Output Audio Format You can select an output format for digital audio Note that the Dolby Digital option is only available via HDMI eARC for external devices that support the Dolby Digital format Colour Space You can set the spectrum of colours on the TV screen To change to a colour space that you want press the Select button To set the detailed options press the up directional button and then select Colour Space Settings Device Care You can run Device Care to diagnose and optimise your TV Device Care can also check and optimise the TVs storage If any trouble found it can call for technical support All Settings Display the Settings menu These functions may not be supported depending on the model or geographical area Source You can select an external device connected to the TV For more information refer to quotSwitching between external devices connected to the TVquot 3 Search You can search for channels programmes movie titles and apps from Smart Hub To use this feature the TV must be connected to the Internet 39
• Page 40 - English - : 4 Apps You can enjoy a wide range of content including news sports weather and games by installing the corresponding apps on your TV To use this feature the TV must be connected to the Internet For more information refer to quotUsing the Apps Servicequot 5 Ambient Mode You can enhance your living space with decorative content that matches the surroundings or view essential real time information such as weather time and news on the TV screen when you are not watching TV To return to the TV mode press the button in Ambient Mode To shut off the TV press the button If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode This function may not be supported depending on the model For more information about the Ambient Mode refer to quotUsing the Ambient Modequot 6Home This menu appears rst when you press the button Then you can quickly use any of Samsung Account Notication or Privacy Choices Samsung Account Go to the Samsung Account screen to create a new account or sign out of your account For more information about the Samsung Account refer to quotUsing a Samsung accountquot Notication You can view a list of notications for all events that occur on your TV A notication appears on the screen when it is time to schedule viewing or schedule recording or when an event occurs on a registered device If you move the focus to Notication and then press the Select button a notication window appears on the right and the following functions are available Delete All You can delete all your notifications Settings You can select services you want to be notified about When you select Allow sound notifications are displayed with a notification sound Privacy Choices You can view and set the privacy policy for Smart Hub and various other services 40
• Page 41 - English - : 7Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas and movies in one place Universal Guide can recommend content tailored to your preferences You can use this feature on your mobile device with the Samsung SmartThings app To enjoy the content from these apps on your TV they must be installed on the TV When you watch some paid content you may need to make a payment using their associated app Some content may be restricted depending on your network conditions and your subscriptions to paid channels Parental control is necessary when children use this service Images may look blurry depending on the service providers circumstances This function may not be supported depending on the model or geographical area Art When you are not watching TV or when the TV is turned off you can use the Art mode function to edit image content such as artworks or photos or to display the content This function is supported only in The Frame For more information refer to the provided user manual Portrait Mode When you do not use The Sero you can rotate its screen vertically to see content such as photos images and time display This function is supported only in The Sero For more information refer to the provided user manual 41
• Page 42 - English - : Move Remove The image on your TV may differ from the image above depending on the model and geographical area 8Moving an item on the Home Screen Move the focus to the app you want to move press and hold the Select button on the remote control and then select Move in option menu Move the app to the desired position by pressing the left or right directional button and then press the Select button The selected app is moved on the Home screen In the region that does not support the Universal Guide press the down directional button on the remote control 9Removing an item on the Home Screen Move the focus to the app you want to delete press and hold the Select button on the remote control and then select Remove in option menu The selected app is deleted You can add the apps you want to use often to the Home Screen using Apps To add your favourite apps to the Home Screen refer to quotManaging installed appsquot 42
• Page 43 - English - : Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub Try Now When you set Autorun Smart Hub to On the TV displays the Home Screen automatically when you turn the TV on You can also turn this function on or off Press the Select button at the current menu Launching the last used app automatically Settings General Smart Features Autorun Last App Try Now If Autorun Last App is set to On the last used app is automatically run when you turn on the TV You can also turn this function on or off Press the Select button at the current menu This function may not be supported depending on the app This function may not be supported depending on the model Testing Smart Hub connections Settings Support Device Care Self Diagnosis Smart Hub Connection Test Try Now Resetting Smart Hub Settings Support Device Care Self Diagnosis Reset Smart Hub Try Now You can reset the Smart Hub settings To reset Smart Hub enter the PIN The default PIN is quot0000quot for France and Italy quot1111quot You can set the PIN in Settings General System Manager Change PIN 43
• Page 44 - English - : Using a Samsung account Create and manage your own Samsung account Settings General System Manager Samsung Account Try Now You can view the entire text of the Terms amp Policy in Settings General System Manager Samsung Account My Account Terms amp Conditions Privacy Policy after logging in to your Samsung account You can create a Samsung account at httpaccountsamsungcom Once you have an account you can use the same ID on both the TV and the Samsung website Signing in to a Samsung account Settings General System Manager Samsung Account Sign In Creating a new account Settings General System Manager Samsung Account Create Account Sign up for a Samsung account on your mobile or PC Visit httpsaccountsamsungcom 44
• Page 45 - English - : Managing your Samsung account Settings General System Manager Samsung Account My Account When you sign in to your Samsung account you can use the following functions Sign out When multiple people share the TV you can sign out of your account to prevent others from seeing it To sign out of your Samsung Account Settings General System Manager Samsung Account move the focus to your accounts icon and then press the Select button When a popup window appears select Sign out Edit profile You can edit your account information To protect personal information enter Edit profile and then Signin Method is set to Profile image selection and password entry High security If you want the TV to log you into your account automatically whenever you turn on the TV click Stay Signed In Payment Info You can view or manage your payment information Back up You can back up the TV settings to your Samsung Cloud storage When resetting or replacing the TV you can also restore its settings with the backedup settings Sync Internet Once you sign in to your Samsung account and configure the Sync Internet settings you can share the favourites and website bookmarks that you registered on other devices Remove Account You can delete an account from the TV Although you have deleted your Samsung account from the TV you are not unsubscribed To unsubscribe from your Samsung Account visit the Samsung Accounts website http accountsamsungcom Terms amp Conditions Privacy Policy You can view the user agreement and privacy policy For more information about the terms and conditions privacy policy select View Details 45
• Page 46 - English - : Using the Ambient Mode Learn about the functions available in Ambient Mode Ambient Mode You can enhance your living space with decorative content that matches the surroundings or view essential real time information such as weather time and news on the TV screen when you are not watching TV This function may not be supported depending on the model Entering Ambient Mode To enter Ambient Mode from the TV viewing screen press the button or select Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode When you select gt Ambient Mode The Sero rotates into Landscape and then enters the Ambient Mode Ambient Mode browser screen Featured Routine Special Edition Mood Relaxation Décor My Album Info Artwork The image on your TV may differ from the image above depending on the model and geographical area When you press the or button in Ambient Mode the Ambient Mode browser screen appears at the bottom of the screen In the Ambient Mode browser screen you can select content and change the Ambient Mode settings 46
• Page 47 - English - : 1Function and content preview When you select a category at the bottom of the screen a preview of available functions and content appears here To view detailed information about a content item move the focus to it and then press the up directional button 2 Ambient Settings You can congure the following Ambient Mode settings Available settings may differ depending on the model Auto Brightness Changes the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient Mode screen turns off automatically If there is no remote control input for the set time the screen goes off Reset All Photos Resets the photos imported from your mobile device or Samsung Cloud This function may not be supported depending on the model 3 TV You can enter the TV viewing screen 4Selecting a content category You can select your preferred content and background for the Ambient Mode screen You can use the SmartThings app on your mobile device to select the desired content and then change the settings The Sero does not support the following functions in the SmartThings app on your mobile device Available content categories may differ depending on the model or geographical area Routine Enjoy a range of routines each displaying content to suit each part of your day or create your very own routines via the SmartThings app Special Edition Allows you to enjoy creative artwork and interior design content created by the worlds nest artists and designers Mood Enjoy a range of options to create the right ambience to suit your mood 47
• Page 48 - English - : Relaxation Relax with a selection of calming content inspired by nature to soothe your mood Décor Allows you to select content with a sensible and beautiful design My Album Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode screen To import photos from your mobile device or Samsung Cloud use the SmartThings app on your mobile device For more information about how to congure the photo settings select View Help This function is available after you select a photo in the My Album category Info Allows you to select essential realtime information such as weather temperature time and news This function may not be supported depending on the geographical area Artwork Allows you to select content such as world famous photos and artwork Background Theme Allows you to select a background theme provided by Samsung Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme When you use this function there may be a delay in image transmission and optimisation depending on network conditions You can set a background theme you created as a background of a content item To set a background theme as the background of a content item press the down directional button while watching the Ambient Mode screen Music Wall Enjoy listening to music in your living space Visualisations are generated on your TV that alter and respond to the frequency of your music About Ambient Mode You can view information about Ambient Mode 48
• Page 49 - English - : Applying effects to the content When you are enjoying content in Ambient Mode press the down directional button to change the following settings for the content Available functions may not be supported depending on the content Colour amp Theme Changes the colour or theme of the content Vibes Selects a mood that matches the content This function may not be supported depending on the content Backgrounds Changes the background of the content This function may not be supported depending on the content You can use the SmartThings app on your mobile device to take a picture of a wall and create a custom background For more information select the HowTo icon This function may be a delay in image transmission and optimisation depending on network conditions Shadow Effects Applies a shadow effect that you select to the content This function may not be supported depending on the content Brightness Adjusts the brightness of the content Saturation Adjusts the saturation of the content Colour Tone Adjusts the colours of the content Red Tone Green Tone Blue Tone Adjusts the red green blue contrast 49
• Page 50 - English - : Viewing detailed information about the content When you are enjoying content in Ambient Mode press the up directional button to view detailed information about the content Entering the TV viewing screen from Ambient Mode To enter the TV viewing screen from Ambient Mode press the button or select TV in the Ambient Mode browser screen If you press the button when the TV is turned off the TV viewing screen appears 50