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20
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES AND SOLUTIONS
The flame pattern is uneven
around the burner.
Burner parts (especially the flame ports) may be clogged
or wet. Check that they are clean and dry. See ‘Care and
cleaning’ for instructions and illustrations on clearing
clogged flame ports. After cleaning, check that there is
flame coming out of each port.
Burner parts may not have been replaced correctly.
Check the assembly and make sure the burner cap and/
or ring is sitting flat on the flame spreader. See ‘Care and
cleaning’ for illustrations.
The flames are too
large, or too small.
The cooktop may have been connected to the wrong
type of gas. Contact Customer Care and do not use
your cooktop until it has been checked by a qualified
technician.
The flames are noisy.
The flames lift away
from the burner.
Flame spreader
Burner cap
Flame ports
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