2018
Owner’s HandbOOk &
warranty InfOrmatIOn
PrIntIng : Jan. 9, 2017
PublIcatIOn nO. : nag-170109
PrInted In kOrea
usa usa
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IMPORTANT:
Retain this Owner’s Handbook in your glovebox for reference
relative to Consumer and Warranty Information.
OWNER INFORMATION CHANGES:
* If you change your address or if you are the second or
subsequent owner of your GENESIS, please complete
the Owner Information Change Card in the front of this
handbook.
Warranty Start Date:
FOR YOUR CONVENIENCE:
Tel.
Your Salesperson is:
Tel.
Your Service Manager is:
Tel.
Your Parts Manager is:
SPEEDOMETER REPLACEMENT:
Speedometer replaced on with miles
on the odometer.
(Date)
Dealer Code: Name:
Retailer of Genesis Branded Products Signature:
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1
OWNER INFORMATION CHANGE CARD
If you have changed your address or if you are the second or subsequent owner
of your Genesis, please notify us immediately by completing and mailing this
owner information change card to:
Genesis Customer Care
PO Box 20850
Fountain Valley, CA 92728
Check one:
Change of Ownership
Change of Address
I no longer own this automobile as of __/__/____
It was:
Exported
Sold
Destroyed
Stolen
NEW OWNER INFORMATION
LAST NAME FIRST M.I.
MAIL ADDRESS: NUMBER STREET
CITY/TOWN STATE
- -
TELEPHONE NUMBER
VEHICLE IDENTIFICATION: The VIN is located on the driver’s side of the dash.
VEHICLE IDENTIFICATION NUMBER
SIGNATURE
Miss Ms. Mrs. Mr.
CIRCLE
APT.
ZIP CODE
ODOMETER READING
Home Work Cell
CIRCLE
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2
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TABLE OF CONTENTS
3
OWNER INFORMATION CHANGE CARD ............................................................................................... 1
SECTION 1 OWNER INFORMATION .................................................................................................... 4
SECTION 2 GENESIS ROADSIDE ASSISTANCE PROGRAM ............................................................ 5
SECTION 3 CONSUMER INFORMATION ............................................................................................. 8
GENESIS WARRANTY INFORMATION ................................................................................................. 11
GENESIS SUMMARY OF WARRANTY COVERAGE ............................................................................ 12
* SECTION 4 GENESIS NEW VEHICLE LIMITED WARRANTY ...............................................................13
* SECTION 5 GENESIS POWERTRAIN LIMITED WARRANTY (ORIGINAL OWNER) .............................18
* SECTION 6 GENESIS ANTI-PERFORATION LIMITED WARRANTY ......................................................20
* SECTION 7 EMISSION DEFECT WARRANTY - FEDERAL VEHICLE ....................................................22
* SECTION 8 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE .......................................23
5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - FEDERAL VEHICLE .................25
* SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE ..........................30
5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - CALIFORNIA VEHICLE ............33
* SECTION 10 REPLACEMENT PARTS AND ACCESSORIES LIMITED WARRANTY ...............................38
MAINTENANCE RECORD ...................................................................................................................... 41
* FOR ROADSIDE ASSISTANCE CALL 844-340-9742 (See page 5 for details)
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SECTION 1 OWNER INFORMATION
4
SECTION 1
GENESIS BRANDED VEHICLE OWNER
PRIVACY POLICY
Your Genesis branded vehicle may be equipped with technologies
and services that use information collected, generated, recorded
or stored by the vehicle. We have created a Vehicle Owner
Privacy Policy to explain how these technologies and services
collect, use, and share this information.
You may read our Vehicle Owner Privacy Policy on the
Genesis.com website at: https://www.genesis.com/us/en/owners-
privacy-policy.html. If you would like to receive a hard copy of our
Vehicle Owner Privacy Policy, please contact Customer Care at:
Genesis Customer Care
PO Box 20850
Fountain Valley, CA 92728
844-340-9741
Genesis Customer Care representatives are available Monday
through Friday, between the hours of 5:00 AM and 7:00 PM PST
and Saturday and Sunday between 6:30 AM and 3:00 PM PST
(English). For Customer Care assistance in Spanish or Korean,
representatives are available Monday through Friday between
6:30 AM and 3:00 PM PST.
GENERAL INFORMATION
This handbook describes the consumer information and
warranties relating to your new Genesis branded vehicle.
Please read this handbook carefully to familiarize yourself with
the type of service which you are entitled to under each of the
warranties applicable to your new Genesis branded vehicle.
To familiarize yourself with your new Genesis branded vehicle,
we suggest you also review the maintenance requirements and
operational features described in your Owner’s Manual.
PRE-DELIVERY INSPECTION
To ensure your satisfaction and long term enjoyment of your new
Genesis branded vehicle, your selling dealer has inspected and
conditioned your vehicle to Genesis recommended inspection
and pre-delivery procedure standards.
PERIODIC INSPECTION AND MAINTENANCE
Regular inspection and maintenance by skilled Genesis
technicians are the key to more efficient operation of the
vehicle. This inspection and maintenance must be carried out
in accordance with the recommendations given in your Genesis
Owner’s Manual.
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SECTION 2 GENESIS ROADSIDE ASSISTANCE PROGRAM
5
SECTION 2
GENESIS ROADSIDE ASSISTANCE PROGRAM
The Genesis Roadside Assistance Program reflects our
commitment to your complete satisfaction with the Genesis
ownership experience. It is available to you in all 50 states
and Canada, 24 hours a day, 365 days a year.
60 MONTHS/UNLIMITED MILES COVERAGE
Roadside Assistance is provided on all new 2018 model Genesis
branded vehicles from the date the vehicle is delivered to the rst
retail buyer or otherwise put into use (in-service date), whichever
is earlier, for a period of 60 months/unlimited miles.
TO RECEIVE ASSISTANCE CALL 844-340-9742
A toll-free call to the Genesis Roadside Assistance line will
provide you with assistance for various Roadside Events. See
“Coverage” section for details on program coverage. To receive
Roadside Assistance, call the Genesis Roadside Assistance
Program phone number, and provide a representative with the
following:
o Your Name
o Vehicle Identication Number (VIN) located on the driver’s
side dashboard
o Vehicle Mileage
o Vehicle Location
o Description of your vehicle’s problem
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SECTION 2 GENESIS ROADSIDE ASSISTANCE PROGRAM
6
SECTION 2
COVERAGE
The Genesis Roadside Assistance Program provides you with
the following services:
o National Retailer of Genesis Branded Products Locator
Service provides you with the location or phone number
of Authorized Retailers of Genesis Branded Products or
Authorized Service Facilities in the United States.
o Roadside Events are dened as either:
1. Towing: Transport for your vehicle to the nearest Authorized
Retailer of Genesis Branded Products or Authorized Service
Facility, in the unlikely event your vehicle is inoperable, or
2. Roadside Services:
- Dead Battery/Jump Start
- Flat Tire Change
(except vehicles that have been supplied with the Tire
Mobility Kit instead of a spare tire)
- Lock out service (keys locked in car)
- Gas delivery (up to three gallons, where permissible, at
no charge when you run out)
o If your vehicle has been diagnosed by an authorized Retailer
of Genesis Branded Products and if the reason for the
disablement is a warrantable issue, please contact Genesis
Customer Care's toll-free number at 844-340-9741 to request
reimbursement.
o Examples of non-warranty-related tows would include
accidents or any other tow incident that is not the result of a
defect in materials or workmanship.
o Trip Interruption Benefit: In the event a warrantable
mechanical disablement occurs more than 150 miles away
from home, and your vehicle is disabled overnight due to a
repair in process, Genesis Roadside Assistance will reimburse
you for reasonable expenses for meals, lodging, or alternate
transportation. Trip Interruption Benet is limited to $200 per
day, subject to a ve day maximum limit per incident.
o Incidental or Consequential Damages, including without
limitation, Loss of Time, Inconvenience, Loss of Use of the
vehicle, or Commercial Loss are not covered under this
Program.
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SECTION 2 GENESIS ROADSIDE ASSISTANCE PROGRAM
7
SECTION 2
EXCLUSIONS
Roadside Assistance is not available for off-road conditions,
or conditions manifesting themselves off-road. To receive
service, the vehicle must be accessible from a publicly
maintained road.
Roadside Assistance is NOT A WARRANTY. For a description
of the warranty covering your 2018 Genesis, see the Genesis
New Vehicle Limited Warranty Section of the Owner's Handbook.
Roadside Assistance is a limited service, provided to you to help
minimize any unforeseen vehicle operation inconvenience.
The Genesis Roadside Assistance Program does not include
reimbursement for any costs/charges for repairs, parts, labor,
property loss or any other expense incurred as a result of
accident/collision, vehicle abuse, racing, vandalism or other
items not covered by the Genesis New Vehicle Limited
Warranty. Also excluded are services for snow tires, repair to
studs, mounting or demounting of snow chains, and any nes,
fees or taxes associated with impound towing as a result of
any actual or alleged violation of any law or regulation.
Hyundai Motor America (HMA) reserves the right to limit
services or reimbursement to any owner or driver when, in
our judgment, the claims are excessive in frequency or type
of occurrence.
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SECTION 3 CONSUMER INFORMATION
8
SECTION 3
GENESIS CONSUMER ASSISTANCE PROCESS
We are dedicated to achieving the highest level of consumer
satisfaction with our product through quality design and
workmanship and customer service. Your Authorized Retailer
of Genesis Branded Products is in the best position to assist
you with your sales, service or parts needs.
In the event you have a concern with your vehicle, being able
to provide the information below will be helpful in seeking
assistance:
- Name and address
- Vehicle model and model year
- Date of purchase
- Vehicle Identication Number
(a 17-Digit number found on driver’s side dashboard)
- Current mileage
- Selling and servicing dealer
- Service history of your vehicle
- Brief description of concern
- Day/evening telephone number
- What you are seeking
We recommend you use the following steps to resolve your
vehicle's performance or servicing concerns:
1) First, speak to the Service Advisor at the dealership. This
person is in the best position to respond to your concerns.
2) Should you require additional assistance, speak with the
Service Manager or General Manager at the dealership.
3) After consulting with your dealership, if you feel additional
clarification or help is needed, write or call Genesis
Customer Care:
Genesis Customer Care
PO Box 20850
Fountain Valley, CA 92728
844-340-9741
Genesis Customer Care representatives are available
Monday through Friday, between the hours of 5:00 AM and
7:00 PM PST and Saturday and Sunday between 6:30 AM
and 3:00 PM PST (English). For Customer Care assistance
in Spanish or Korean, representatives are available Monday
through Friday between 6:30 AM and 3:00 PM PST. They are
prepared to answer any questions regarding your Genesis
branded vehicle and may also provide assistance in getting
your concern resolved through the dealership.
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SECTION 3 CONSUMER INFORMATION
9
SECTION 3
ALTERNATIVE DISPUTE RESOLUTION
Our internal consumer assistance process will make every
effort to resolve every customer concern in a satisfactory
manner. We realize, however, that mutual agreement on
some issues may not be possible. To ensure that you have
had an opportunity to have your concern fully reviewed,
Hyundai Motor America provides an Alternative Dispute
Resolution (arbitration) program. We offer the program
through:
BBB AUTO LINE
Alternative Dispute Resolution Division
Council of Better Business Bureaus, Inc.
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
1-800-955-5100
This service is provided at no cost to you and is part of our
effort to provide you with an impartial third-party organization
to equitably resolve your concerns.
AUTO LINE will perform arbitration services on disputes involving
Genesis branded vehicles with an alleged nonconformity, defect,
or decient warranty performance, as may be required by state or
federal law.
NOTE: If your state law requires written notification to the
manufacturer please write:
Genesis Customer Care
PO Box 20850
Fountain Valley, CA 92728
844-340-9741
To begin the Alternative Dispute Resolution (arbitration)
process, simply call the Council of Better Business Bureaus
at 1-800-955-5100 and you will be sent a Customer Claim
Form, along with a handbook describing how BBB AUTO
LINE works. Time and mileage limitations may apply. Please
refer to the Owner’s Handbook Supplement for additional
information regarding eligibility requirements in your state.
IMPORTANT: You must use BBB AUTO LINE prior to seeking
remedies through a court action pursuant to the Magnuson-
Moss Warranty Act ("the Act"), except in Georgia, although
that option is still available to you. However, if you choose to
seek remedies that are not created by the Act, you are not
required to use BBB AUTO LINE, although that option is still
available to you. You must also use BBB AUTO LINE if you
are seeking remedies under the "Lemon Laws" of your state if
your state statute requires you to do so.
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SECTION 3 CONSUMER INFORMATION
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SECTION 3
A decision should be rendered within 40 days of AUTO LINE’s
receipt of your properly completed Customer Claim Form.
BBB will mail you a copy of the arbitrator’s decision and if you
accept the decision, all parties must comply with the decision
within the time limits (performance date) set by the arbitrator.
Approximately two weeks after the "performance date," BBB
will contact you to verify that the arbitrators’ decision has been
completed.
AUTO LINE’s decisions do not include attorney’s fees,
civil penalties, punitive damages, multiple damages or
consequential damages other than incidental damages which
you may be entitled to under law.
If you reject the decision of the arbitrator you may pursue
other legal remedies under state or federal law; the company
will not be obligated to perform any part of the decision.
Depending on federal or state law, the decision may or
may not be introduced as evidence by the consumer or
the company in any civil court action relating to any matter
that has been resolved in your arbitration hearing and BBB
involvement in the case will end as well.
Important: Please refer to the first page of the Genesis
New Vehicle Limited Warranty for more important
information regarding alternative dispute resolution and
other legal remedies available to you.
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11
Genesis Warranty Information
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12
GENESIS SUMMARY OF WARRANTY COVERAGE
YEARS
1 2 3 4 5 6 7 8 9 10
New vehicle
•
Adjustments
•
Air Conditioner Refrigerant Charge
•
Paint
•
Radio, CD/DVD Player,
Navigational system, Bluetooth
•
Battery
Powertrain
Anti - Perforation
Emissions - Federal
Emissions - Federal Specic Components
Emissions - California
Emissions - California Specic Components
Replacement Parts
Accessories (installed by Authorized Retailer of Genesis Branded Products)
Accessories (sold over the counter)
Original Owner 10 Years/100,000 Miles, Second and subsequent Owner(s) 5 Years/60,000 Miles
Specific components, see "Emission Warranty Parts - Federal Vehicle", NOTE1, page 25
Specific components, see "Emission Warranty Parts - California Vehicle", NOTE1, NOTE2, NOTE3, page 33
A Genesis/Hyundai Genuine accessory installed by an Authorized Retailer of Genesis Branded Products on a new vehicle at the time of, prior to, or after the
vehicle’s date of delivery to the original retail purchaser, or the date the vehicle is first put into service, is covered up to 5 years from the date of original retail delivery
or date of first use, or 60,000 miles, whichever occurs first.
5 YEARS/60,000 MILES
1 YEAR/12,000 MILES
1 YEAR/UNLIMITED MILEAGE
3 YEARS/36,000 MILES
5 YEARS/60,000 MILES
3 YEARS/36,000 MILES
5 YEARS/60,000 MILES 10 YEARS/100,000 MILES (ORIGINAL OWNER)
7 YEARS/UNLIMITED MILEAGE
5 YEARS/60,000 MILES (or up to rst required scheduled maintenance, whichever occurs rst)
8 YEARS/80,000 MILES
5 YEARS/60,000 MILES (or up to rst required scheduled maintenance, whichever occurs rst)
8 YEARS/80,000 MILES OR 7 YEARS/70,000 MILES
1 YEAR/12,000 MILES
5 YEARS/60,000 MILES
1 YEAR/UNLIMITED MILEAGE
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SECTION 4 GENESIS NEW VEHICLE LIMITED WARRANTY
13
SECTION 4
WARRANTOR
This warranty is provided by Hyundai Motor America for
Genesis branded vehicles pursuant to the limited warranties
described in this Owner's Handbook.
LIMITATIONS
Any implied warranty of merchantability or fitness for a
particular purpose is limited to the duration of these written
warranties, except where the duration of implied warranties is
limited by state law in which case the state law duration limit
shall apply. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitation may not
apply to you.
These stated warranties give you specific legal rights.
You may have other rights, which vary from state to state
depending upon applicable state law. INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION, LOSS OF TIME, INCONVENIENCE, LOSS OF
USE OF THE VEHICLE, OR COMMERCIAL LOSS ARE NOT
COVERED UNDER THIS WARRANTY. Some states do not
allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply
to you.
ALTERNATIVE DISPUTE RESOLUTION
If a dispute arises regarding your warranty coverage, please
follow the steps described under the "Consumer Information"
section of this handbook. To ensure that you have had an
opportunity to have your concern fully reviewed, we provide
an Alternative Dispute Resolution (arbitration) program that is
offered through:
BBB AUTO LINE
Alternative Dispute Resolution Division
Council of Better Business Bureaus, Inc.
3033 Wilson Boulevard, Suite 600
Arlington, VA 22201
1-800-955-5100
Important: You must use BBB AUTO LINE prior to seeking
remedies through a court action pursuant to the Magnuson-
Moss Warranty Act ("the Act"), except in Georgia although
that option is still available to you. However, if you choose to
seek remedies that are not created by the Act, you are not
required to use BBB AUTO LINE, although that option is still
available to you.
You must also use BBB AUTO LINE if you are seeking
remedies under the “Lemon Laws” of your state if your state
statute requires you to do so. Please consult the "Consumer
Information" section of this handbook and the Owner’s
Handbook Supplement for more information about the BBB
AUTO LINE program. Time and mileage limitations may
apply. Please refer to the Owner’s Handbook Supplement for
additional information regarding eligibility requirements in your
state.
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SECTION 4 GENESIS NEW VEHICLE LIMITED WARRANTY
14
SECTION 4
WARRANTY TRANSFERABILITY
The New Vehicle Limited, Anti-Perforation Limited, Emissions
Performance, Emissions Design and Defect, Emissions
Control Systems, and Replacement Parts and Accessories
Limited warranty coverages described in this handbook apply
to the vehicle regardless of a change in ownership, and are
transferable to subsequent owners.
The 10-year/100,000 mile Powertrain Limited Warranty is not
transferable and applies only to the original owner, as dened
under “Original Owner” included in the Powertrain Limited
Warranty (Original Owner) section of this Owner's Handbook.
WARRANTY JURISDICTION
These warranties apply to vehicles manufactured to United
States' specications which are distributed by Hyundai Motor
America and registered and normally operated in the 50
United States and Washington, D.C. Vehicles manufactured
to other than United States' specications, distributed by other
than HMA, and registered and normally operated outside
the 50 United States and Washington, D.C., are entitled to
warranty service on the basis of the warranty applicable to
such other distributing country.
JUDGMENT OF ALL WARRANTY MATTERS
Hyundai Motor America reserves the right to furnish the nal
decisions in all warranty matters.
WHAT IS COVERED
Repair or replacement of any component originally manufactured
or installed by Hyundai Motor Company, Hyundai Motor Group,
or Hyundai Motor America (HMA) that is found to be defective
in material or workmanship under normal use and maintenance,
except any item specifically referred to in the section "What
is Not Covered." Towing expense to the nearest Authorized
Retailer of Genesis Branded Products or Authorized Service
Facility is covered when the vehicle is inoperable due to a
warrantable defect. Repairs will be made using new Genesis/
Hyundai Genuine Parts or Genesis/Hyundai authorized
remanufactured parts.
WARRANTY PERIOD
The warranty period is limited to 5 years from the date of
original retail delivery or date of first use, or 60,000 miles,
whichever occurs rst.
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SECTION 4 GENESIS NEW VEHICLE LIMITED WARRANTY
15
SECTION 4
BATTERY
An original equipment battery found to be defective in material
or workmanship will be covered for the rst 3 years from the
date of original retail delivery or date of first use, or 36,000
miles, whichever occurs rst.
ADJUSTMENTS
Most service adjustments required as a result of a manufacturing
deficiency are covered for the first year or 12,000 miles,
whichever occurs first. Thereafter, all adjustments will be
considered owner maintenance responsibility.
AIR CONDITIONER REFRIGERANT CHARGE
Air conditioner refrigerant charge is covered for the rst year
from the date of original retail delivery or date of rst use with
no mileage limitation, unless the refrigerant charge is done as
part of a warrantable repair.
RADIO AND SOUND SYSTEMS
An equipment radio, CD player, DVD player, Bluetooth, and
Navigational System are covered for the rst 5 years from the
date of original retail delivery or date of first use, or 60,000
miles, whichever occurs rst.
PAINT
Paint repairs are covered for the rst 3 years from the date
of original retail delivery or date of rst use or 36,000 miles,
whichever occurs rst.
Some minor cosmetic imperfections that are visible at delivery
are covered for 1 year from the date of original retail delivery
or date of rst use, or 12,000 miles, whichever occurs rst.
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SECTION 4 GENESIS NEW VEHICLE LIMITED WARRANTY
16
SECTION 4
OWNER’S RESPONSIBILITIES
* Proper use, maintenance and care of your vehicle in
accordance with the instructions contained in this handbook
and in your Owner’s Manual.
* Retention of maintenance service records. It may be
necessary for you to demonstrate and prove that the
required maintenance has been performed, as specied in
the Owner’s Manual.
* Delivery of the vehicle during regular service business
hours to any authorized Retailer of Genesis Branded
Products to obtain warranty service.
* Checking for trim, paint or other appearance concerns at
the time the new vehicle is delivered.
WHAT IS NOT COVERED
* Normal maintenance services, such as cleaning & polishing,
minor adjustments, lubrication, oil/fluid changes, filters, anti-
freeze coolant replenishment, wheel alignment and tire
rotation, unless such services are performed as part of a
covered warrantable repair, or unless covered by a Genesis
Maintenance Program.
* Normal maintenance items (#) are warranted in normal
service, only when the replacement is the result of a defect
in material or factory workmanship, for 12 months from the
date of original retail delivery or date of rst use, or 12,000
miles, whichever occurs rst, or up to the rst scheduled
maintenance replacement interval. (# - such as belts, brake
pads and linings, clutch linings, filters, wiper blades and
all bulbs, except halogen bulbs which are covered up to 3
years from the date of original retail delivery or date of rst
use, or 36,000 miles, whichever occurs rst.)
* Normal deterioration or wear of any part.
- Spark plugs
- Worn brake pads/linings
- Worn clutch linings
- Filters
- Worn wiper blades
- Bulbs and fuses (except halogen bulbs which are
covered up to 3 years from the date of original retail
delivery or date of rst use, or 36,000 miles, whichever
occurs rst.)
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SECTION 4 GENESIS NEW VEHICLE LIMITED WARRANTY
17
SECTION 4
- Other wear and consumable items
* Any vehicle where the odometer mileage has been altered.
* Any vehicle that has been scrapped and a certificate of
salvage has been issued for the vehicle.
* Damage or failure resulting from:
- Negligence of proper maintenance as required in the
Owner’s Manual.
- Misuse, abuse, accident, theft, water/ooding or re.
- Use of improper or insufcient fuel, uids or lubricants.
- Use of parts other than Genesis/Hyundai Genuine Parts,
or parts of non-equivalent quality and design.
- Any device and/or accessories not supplied by Genesis/
Hyundai.
- Modications, alterations, tampering or improper repair.
- Parts or accessories used in applications for which they
were not designed or not approved by HMA.
- Slight irregularities not recognized as affecting quality
or function of the vehicle or parts, such as slight noise
or vibration, or items considered characteristic of the
vehicle.
- Tires (See separate tire manufacturer’s warranty).
- Airborne "fallout," industrial fallout, acid rain, salt, hail
and wind storms, or other Acts of God.
- Paint scratches, dents, or similar paint or body damage.
- Action of road elements (sand, gravel, dust or road
debris) which result in stone chipping of paint and glass.
- Damage by rodents or any other damage not resulting
from defects in material or workmanship.
OBTAINING WARRANTY SERVICE
Warranty service will be provided by an authorized Retailer of
Genesis Branded Products without charge for parts or labor. This
warranty will not apply to warranty service performed by those
other than an authorized Retailer of Genesis Branded Products.
TIRE INFORMATION
Tires originally equipped on Genesis branded vehicles are
warranted directly by the tire manufacturer.
In the event that you need assistance in locating an authorized
tire dealership, please contact your authorized Retailer of
Genesis Branded Products, or Genesis Customer Care.
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SECTION 5 GENESIS POWERTRAIN LIMITED WARRANTY (ORIGINAL OWNER)
18
SECTION 5
WHAT IS COVERED
Repair or replacement of powertrain components listed below,
originally manufactured or installed by Hyundai Motor Company,
Hyundai Motor Group, or Hyundai Motor America (HMA) that
are found to be defective in material or factory workmanship
under normal use and maintenance, except any item specically
referred to in the section "What is Not Covered." Towing expense
to the nearest Authorized Retailer of Genesis Branded Products
or authorized service location is covered when the vehicle is
inoperable due to a warrantable defect within 5 years from the
date of original retail delivery or date of rst use, or 60,000 miles,
whichever occurs rst. “Owner’s Responsibilities” and “Obtaining
Warranty Service” are the same as specied under the Genesis
New Vehicle Limited Warranty. Repairs will be made using new
Genesis/Hyundai Genuine Parts or Genesis/Hyundai authorized
remanufactured parts.
WARRANTY PERIOD
For original owners only, this Powertrain Limited Warranty will
begin upon expiration of the 5 year/60,000 mile New Vehicle
Limited Warranty, and will continue to cover the Engine and
Transmission/Transaxle powertrain components listed on the
following page up to 10 years from the date of original delivery
or the date of first use, or 100,000 miles, whichever occurs
first. The Powertrain Limited Warranty is not transferable to
any subsequent owner. For subsequent owners, powertrain
components are covered under the New Vehicle Limited
Warranty for 5 years/60,000 miles, whichever occurs rst.
The Powertrain Limited Warranty excludes coverage for
vehicles placed in commercial use (e.g. taxi, route delivery,
rental, etc.).
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SECTION 5 GENESIS POWERTRAIN LIMITED WARRANTY (ORIGINAL OWNER)
19
SECTION 5
ENGINE
Cylinder block/head and all internal parts, manifolds, timing
gears, timing chain, timing cover, gaskets and seals, oil pump,
water pump, fly-wheel, oil pan assembly, rocker cover and
engine mounts, and turbocharger.
TRANSMISSION/TRANSAXLE
Case and all internal parts, axle shafts (front/rear), constant
velocity joints, front/rear hub bearings, propeller shafts, seals
and gaskets, torque converter and converter housing and clutch
cover and housing, transfer case for Genesis branded vehicles.
WHAT IS NOT COVERED
Items not covered by this warranty and any exclusion or
limitations relating to this warranty are the same as those set
forth in the “What is Not Covered” section of the Genesis New
Vehicle Limited Warranty already described in this handbook.
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION, LOSS OF TIME, INCONVENIENCE,
LOSS OF USE OF THE VEHICLE, OR COMMERCIAL LOSS
ARE NOT COVERED UNDER THIS WARRANTY.
ORIGINAL OWNER
Original Owner is dened as the rst retail purchaser of the
vehicle who took delivery of the vehicle on its date of rst use.
If the vehicle was first placed in service as a lease vehicle,
and the lessee purchases the vehicle at the end of the
lease, the 10 year/100,000 mile Powertrain Limited Warranty
remains in effect.
If the vehicle was rst placed in service as a Genesis Branded
Manager Demonstrator Vehicle, or Genesis Branded Service
Loan Car, the original (rst) retail purchaser of the vehicle is
considered the original owner, and the 10 year / 100,000 mile
Powertrain Limited Warranty remains in effect. This warranty
is not transferable to any subsequent owner. Subsequent
owners have powertrain components covered under the 5
year/60,000 mile Genesis New Vehicle Limited Warranty.
The 10 year/100,000 mile Powertrain Limited Warranty also
excludes coverage for vehicles placed in commercial use (e.g.
taxi, route delivery, rental, etc.).
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SECTION 6 GENESIS ANTI-PERFORATION LIMITED WARRANTY
20
SECTION 6
WHAT IS COVERED
Any Genesis branded vehicle body sheet metal found, under
normal use, to have developed a perforation (rust hole
through the body panel) from corrosion due to defects in
material or factory workmanship.
WARRANTY PERIOD
7 years/Unlimited mileage from the date of original retail
delivery or date of rst use.
OWNER’S RESPONSIBILITIES
Your responsibilities are the same as those described in the
Genesis New Vehicle Limited Warranty with the exception of
one additional requirement:
* Retain any body repair records. It may be necessary for
you to show that the required anti-corrosion material has
been applied to any previously replaced or repaired body
components.
* Exhaust system components.
* Corrosion of any part of the vehicle other than body panels.
* Corrosion of body panels that have been previously
repaired or renished from the original factory nish after
the date of retail sale, except for body panels repaired
under this Anti-Perforation Limited Warranty.
* INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION, LOSS OF TIME, INCONVENIENCE,
LOSS OF USE OF THE VEHICLE, OR COMMERCIAL LOSS
ARE NOT COVERED UNDER THIS WARRANTY.
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SECTION 6 GENESIS ANTI-PERFORATION LIMITED WARRANTY
21
SECTION 6
* Corrosion of any body panel replaced after the date
of retail sale, except panels replaced under this Anti-
Perforation Limited Warranty.
* Corrosion other than perforation. Cosmetic or surface
corrosion due to defects in material or factory workmanship
is covered under Paint Coverage for 36 months or 36,000
miles, whichever occurs rst.
* Corrosion of the exterior surface of the underbody panels
such as oor pan.
* Corrosion resulting from: misuse, accident or fire, stone
chipping, airborne "fallout," industrial and/or chemical
fallout, acid rain, tree sap, hail, wind storm, ood, or other
Acts of God.
* Corrosion caused by lack of proper maintenance, misuse,
or abuse.
* Matching of paint. Painting of the entire vehicle for
matching of paint is not covered. Painting of the replaced
or repaired panel to match the vehicle’s original nish is to
be decided by HMA on a case by case basis.
* The duration of any implied warranties, including those of
MERCHANTABILITY and FITNESS FOR A PARTICULAR
PURPOSE, regarding perforation defects are limited to the
duration of this limited warranty.
Some states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the limitations or exclusions set
forth regarding this limited warranty may not apply to you.
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SECTION 7 EMISSION DEFECT WARRANTY - FEDERAL VEHICLE
22
SECTION 7
FEDERAL EMISSION CONTROL WARRANTY
STATEMENT
In accordance with the Federal Clean Air Act, as amended,
Hyundai Motor America (HMA) warrants to the original
and each subsequent owner of each new 2018 Genesis
branded vehicle that the vehicle: (1) was designed, built
and equipped to conform at the time of sale to applicable
federal regulations and (2) is free from defects in material
and workmanship at the time of sale which would cause the
vehicle to fail to conform with such regulations for a period
of 5 years from the date of original retail delivery or date of
rst use or 60,000 miles, whichever occurs rst, or up to the
rst required scheduled maintenance, whichever occurs rst.
Additionally, certain major emissions control components
listed under the following “8 Years/80,000 Mile Emission
Warranty Parts List” will be covered for a period of 8 years
from the date of original retail delivery or date of rst use, or
80,000 miles, whichever occurs rst. Any part of this vehicle
covered under this warranty which proves to be defective will
be repaired or replaced by any authorized Retailer of Genesis
Branded Products using new or remanufactured Genesis/
Hyundai Genuine Parts. This warranty coverage applies
to the vehicle regardless of a change in ownership and is
transferable to subsequent owners. Failures, other than those
resulting from defects in material or workmanship, which
arise solely as a result of owner abuse and/or lack of proper
maintenance, are not covered by the warranty. INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION, LOSS OF TIME, INCONVENIENCE, LOSS OF
USE OF THE VEHICLE, OR COMMERCIAL LOSS ARE NOT
COVERED UNDER THIS WARRANTY.
WARRANTY JURISDICTION
This warranty applies to vehicles manufactured to either
Federal specifications or California specifications which are
distributed by Hyundai Motor America and registered and
normally operated in the 50 United States and Washington
D.C., the commonwealth of Puerto Rico, the Virgin Islands,
Guam, and American Samoa and includes the commonwealth
of Northern Mariana Islands.
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION, LOSS OF TIME, INCONVENIENCE,
LOSS OF USE OF THE VEHICLE, OR COMMERCIAL LOSS
ARE NOT COVERED UNDER THIS WARRANTY.
WHAT IS COVERED
The primary components covered are listed on the following
“5 Year/60,000 Mile Emission Warranty Parts List” and
“8 Year/80,000 Mile Emission Warranty Parts List”.
Some items require scheduled replacement as part of the
scheduled maintenance of the vehicles. Replacement of
these items is warranted in normal service up to the first
replacement interval or up to the limits of the applicable
emission warranty coverage period, whichever occurs
first (Refer to your Owner’s Manual and its Scheduled
Maintenance Section).
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SECTION 8 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE
23
SECTION 8
WARRANTY JURISDICTION
This warranty applies to vehicles manufactured to either
Federal specifications or California specifications which are
distributed by Hyundai Motor America and registered and
normally operated in the 50 United States and Washington,
D.C., the commonwealth of Puerto Rico, the Virgin
Islands, Guam, and American Samoa, and includes the
commonwealth of the Northern Mariana Islands.
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION, LOSS OF TIME,
INCONVENIENCE, LOSS OF USE OF THE VEHICLE, OR
COMMERCIAL LOSS ARE NOT COVERED UNDER THIS
WARRANTY.
WHAT IS COVERED
Some states and local jurisdictions have established periodic
vehicle inspection and maintenance (I/M) programs to
encourage proper maintenance of your vehicle. If an I/M
program in your area has U.S. Environmental Protection
Agency (EPA) approval, you may be eligible for HMA’s
performance warranty coverage under the following
conditions:
1. The vehicle has been maintained and operated in
accordance with the scheduled maintenance instructions
described in the Owner’s Manual provided with your
vehicle.
2. The vehicle fails to conform during the warranty period to
the applicable emission standards as determined by an
emissions test approved by the Environmental Protection
Agency (EPA).
3. The failure to conform results, or will result, in the owner
of the vehicle having to bear a penalty or other sanctions,
such as denial of the right to operate or use the vehicle or
a ne under local, state or federal law.
If all of the above conditions are met, HMA warrants that any
authorized Retailer of Genesis Branded Products will replace,
repair or adjust to Genesis specications, at “NO CHARGE”, any
of the components listed on the following Emission Warranty
Parts-Federal Vehicle chart, which may be necessary to cause
your vehicle to conform to the applicable federal emission
standards.
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SECTION 8 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE
24
SECTION 8
WARRANTY PERIOD
This warranty is effective for 5 years from the date of original
retail delivery or if the vehicle is first placed in service as a
“demonstrator” or “Company” car prior to delivery, on the
date it is first placed in service, or 60,000 miles, whichever
occurs rst, or up to the rst required scheduled maintenance,
whichever occurs first. Additionally, certain major emission
control components listed under the following “8 Year/80,000
Mile Emission Warranty Parts List” will be covered for a
period of 8 years from the date of original retail delivery or
date of first use, or 80,000 miles, whichever occurs first.
This warranty coverage applies to the vehicle regardless of
a change in ownership and is transferable to subsequent
owners.
Note:
Federal Emission Warranty
The Federal government requires minimum emission warranty
coverage for the rst 2 years or 24,000 miles of vehicle use,
with coverage for the rst 8 years or 80,000 miles for catalytic
converters, the electronic engine control module, and the
onboard emissions diagnostic device.
HMA provides greater warranty coverage of 5 years or 60,000
miles for all emission related components and provides
8 years or 80,000 miles coverage on the specic components
noted.
EMISSION WARRANTY PARTS LIST
Some items require scheduled replacement and are
warranted up to the first replacement interval or up to the
limits of the applicable emission warranty coverage period,
whichever occurs rst (Refer to the Scheduled Maintenance
section in your Owner’s Manual). The following is a listing
of Emission Parts covered under the emission warranties.
For more details about the specic parts that are covered by
the Emission Defect Warranty, contact your dealer. If failure
of one of the following components results in failure of any
other vehicle part, both parts will be covered by the Emission
Performance Warranty.
- 8 YEAR/80,000 MILE EMISSION DESIGN AND DEFECT
WARRANTY PARTS LIST
If the vehicle has been in use more than 60 months from the
date of original delivery or date of rst use, or 60,000 miles
but less than 8 years from the date of original delivery or
date of rst use, or 80,000 miles, whichever occurs rst, the
following major emissions control components will be covered
up to 8 years from the date of original delivery or date of rst
use, or 80,000 miles, whichever occurs rst.
Exhaust Manifold Catalytic Assembly
Catalytic Converter
Engine Control Module
(includes Onboard Emission Diagnostic Device)
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SECTION 8 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE
25
SECTION 8
5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - FEDERAL VEHICLE
Air Induction System
Air Cleaner Assembly
Intake Manifold
Surge Tank
Turbocharger Assembly
Intercooler Assembly
Exhaust Gas Recirculation
EGR Cooler
Fuel Metering System
Coolant Temperature Sensor
Air Flow Sensor
Manifold Absolute Pressure Sensor
Wheel Speed Sensor
Fuel Injectors
Fuel Delivery Line
Fuel Pump
High Pressure Pump (GDI)
Pressure Sensor
Throttle Body
Throttle Position Sensor
Idle Speed Control System
Oxygen Sensor
Engine Control Module
*8/80: All vehicles
Knock Sensor
Ignition System
Spark Plugs and Ignition Wires
Ignition Coil
Camshaft Position Sensor
Crankshaft Position Sensor
Valve Timing System
Oil Control Valve Assy
Oil Temperature Sensor
Evaporative Control System
Vapor Storage Canister
Canister Close Valve
Canister Purge Control Valve
Fuel Tank
Fuel Tank Pressure Sensor
Fuel Filler Cap
Vapor Liquid Separator
ORVR (Vent) Valve
Rollover (Cut) Valve
Positive Crankcase Ventilation System
PCV Valve and Hose
Catalyst and Exhaust System
Exhaust Manifold Catalytic Assembly
*8/80: All vehicles
Exhaust Manifold
Exhaust Pipe (from manifold to catalyst)
Catalytic Converter Assembly
*8/80: All vehicles
Charging System
Alternator
Battery Sensor
OAD
Miscellaneous Items Used In Above Systems
Hoses, clamps, gasket or seals
Wires, harnesses, connectors
All sensors (switches, solenoids, valves) associated with the ECM
Onboard Emissions Diagnostic Device (included in Engine Control Module)
*8/80: All vehicles
Malfunction Indicator Light and Bulb
Data Link Connector
Spark plugs shall be warranted for the emissions warranty period, or the rst scheduled replacement time or mileage, whichever occurs rst.
NOTE 1 : Parts designated by "8/80" are warranted for 8 years or 80,000 miles, whichever occurs rst.
NOTE 2 : Specic emission parts covered up to 5 years or 60,000 miles, whichever occurs rst, or up to the rst required scheduled maintenance,
whichever occurs rst (See Owner's Manual for required scheduled maintenance).
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SECTION 8 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE
26
SECTION 8
WHAT IS NOT COVERED BY THESE EMISSION
WARRANTIES
THE EMISSION DEFECT WARRANTY AND THE EMISSION
PERFORMANCE WARRANTY SHALL NOT APPLY TO:
- Normal maintenance service (such as lters).
- Malfunctions in any part directly caused by misuse,
modification, improper adjustment, alteration, tampering,
disconnection, improper or inadequate maintenance, or
use of leaded gasoline or contaminated fuel.
- Damage resulting from an accident or an Act of God.
- Any vehicle on which the odometer reading has been
altered so that mileage cannot be readily determined.
- Failures that are a direct result of a lack of performance of
required emission control maintenance as outlined in your
Owner’s Manual.
- Parts or accessories used in applications for which they
were not designed or not approved by HMA.
- Parts not supplied by HMA or damage to other parts
caused directly by using non-Genesis/Hyundai genuine
parts, non-EPA certified replacement parts in the
maintenance or repair of the vehicle which ultimately
prove to be defective in material or workmanship, or not
equivalent from an emission control standpoint to the
original equipment part.
-
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION, LOSS OF TIME, INCONVENIENCE,
LOSS OF USE OF THE VEHICLE, OR COMMERCIAL LOSS
ARE NOT COVERED UNDER THIS WARRANTY.
The duration of any implied warranties, including those of
MERCHANTABILITY and FITNESS FOR A PARTICULAR
PURPOSE regarding emission systems defects are limited
to the duration of these emission system warranties. Some
states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the limitations or exclusions set
forth regarding these warranties may not apply to you.
OWNER’S RESPONSIBILITY
It is the owner’s obligation to properly maintain and use the
vehicle in accordance with HMA’s written instructions in your
Owner’s Manual. Failures caused by inadequate or improper
maintenance are not covered by the warranty. To help resolve
questions as to whether the proper vehicle maintenance
has been performed, HMA urges that the owner retain all
maintenance service records and receipts indicating that
service has been performed on the vehicle.
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SECTION 8 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE
27
SECTION 8
REPLACEMENT PARTS
It is recommended that any replacement parts used for
maintenance or for the repair of emission control systems be
new or remanufactured Genesis/Hyundai Genuine Parts.
THE WARRANTY OBLIGATIONS ARE NOT DEPENDENT UPON
THE USE OF ANY PARTICULAR BRAND OF REPLACEMENT
PARTS. THE OWNER MAY ELECT TO USE NON-GENESIS/
HYUNDAI GENUINE PARTS FOR REPLACEMENT PURPOSES.
THE USE OF REPLACEMENT PARTS WHICH ARE NOT
EQUIVALENT MAY IMPAIR THE EFFECTIVENESS OF THE
EMISSION CONTROL SYSTEM.
If other than Genesis/Hyundai Genuine Parts are used for
maintenance replacements or for the repair of components
affecting emission control, the owner should determine
that such parts are warranted by their manufacturer to be
equivalent to Genesis/Hyundai Genuine Parts in performance
and durability.
“New or Remanufactured Genesis/Hyundai Genuine Parts”
when used in connection with Genesis branded vehicles,
means parts manufactured by or approved by HMA, designed
for use on Genesis branded vehicles and distributed by HMA.
MAINTENANCE SERVICE
MAINTENANCE, REPLACEMENT OR REPAIR OF THE
EMISSION CONTROL DEVICES AND SYSTEMS MAY BE
PERFORMED BY ANY QUALIFIED AUTOMOTIVE REPAIR
ESTABLISHMENT OR INDIVIDUAL USING ANY PART
CERTIFIED PURSUANT TO APPLICABLE EMISSION
REGULATIONS:
HOWEVER, WARRANTY SERVICE MUST BE PERFORMED
BY AN AUTHORIZED RETAILER OF GENESIS BRANDED
PRODUCTS REPRESENTATIVE.
Claims under the Emission Performance Warranty may not be
denied due to the failure of a properly installed certied non-
Genesis/Hyundai Genuine Part.
Claims may be denied on the basis of an uncertified
replacement part used in the maintenance or repair of a
vehicle if we present evidence that the uncertied replacement
part is either defective in materials or workmanship or
not equivalent from an emission standpoint to the original
equipment part and the vehicle owner is unable to rebut the
evidence.
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SECTION 8 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE
28
SECTION 8
Receipts covering the performance of maintenance service
should be retained in the event questions arise concerning
maintenance. These receipts should be transferred to each
subsequent owner of this vehicle. HMA reserves the right to
deny warranty coverage if the vehicle has not been properly
maintained. However, denial will not be based solely on the
absence of maintenance records.
These warranties apply only to vehicles manufactured to
United States specications which are distributed by Hyundai
Motor America and registered and normally operated in the
50 United States and Washington, D.C., the commonwealth
of Puerto Rico, the Virgin Islands, Guam, and American
Samoa, and includes the commonwealth of the Northern
Mariana Islands. Vehicles manufactured to other than United
States specifications, distributed by other than HMA and
registered and normally operated outside the 50 United
States and Washington, D.C., the commonwealth of Puerto
Rico, the Virgin Islands, Guam, and American Samoa, or the
Commonwealth of the Northern Mariana Islands are entitled
to service of the emission control systems on the basis of the
warranty applicable to such other distribution country.
CLAIMS PROCEDURE
To obtain warranty service under these warranties, the owner
should return the vehicle to an authorized Retailer of Genesis
Branded Products during its normal service business hours,
where such service will be performed at no charge for parts,
labor, diagnosis and tax.
If an owner’s warranty claim under the 2018 Emission
Performance Warranty is denied, HMA will provide the owner
with a written explanation of why the claim was denied
1) within 30 days from the time you bring the car to an
Authorized Retailer of Genesis Branded Products, or 2) within
the time required by local, state, or federal law for the vehicle
to be repaired without incurring further penalty, whichever is
shorter.
Failure to provide an explanation within the 30-day period
shall obligate HMA to remedy the nonconformity under the
Emission Performance Warranty except:
o When delay is requested by the vehicle owner.
o When delay is caused by factors beyond the control of
HMA or authorized Retailer of Genesis Branded Products.
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SECTION 8 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE
29
SECTION 8
If your Authorized Retailer of Genesis Branded Products cannot
repair your vehicle or process your claim within a reasonable
time, please contact Genesis Customer Care for assistance.
Further information can be obtained from and complaints
registered with:
U.S. Environmental Protection Agency
Ofce of Transportation and Air Quality
Compliance Division, Light-Duty Vehicle Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: [email protected]
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SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE
30
SECTION 9
CALIFORNIA EMISSION CONTROL WARRANTY
STATEMENT
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board and Hyundai Motor
America (HMA) are pleased to explain the Emission Control
System Warranty on your 2018 Genesis branded vehicle
certied for sale in California.
In California, new motor vehicles must be designed, built and
equipped to meet the State’s stringent anti-smog standards.
HMA must warrant the emission control system on your
Genesis branded vehicle for the periods of time listed below,
provided there has been no abuse, neglect or improper
maintenance of your Genesis branded vehicle.
Your emission control system includes parts such as the
fuel injection system, ignition system, catalytic converter,
and engine computer. Also included may be hoses, belts,
connectors and other emission-related assemblies. Where
a warrantable condition exists, HMA will repair your Genesis
branded vehicle at no cost to you, including diagnosis, parts
and labor.
MANUFACTURER’S WARRANTY COVERAGE:
1. For 5 years or 60,000 miles (whichever occurs rst):
- If your Genesis branded vehicle fails a Smog Check
inspection, all necessary diagnosis, repairs and
adjustments will be made by HMA to ensure that your
vehicle passes the inspection. This is your Emission
Control System PERFORMANCE WARRANTY.
- If any emission-related part on your vehicle is defective,
the part will be repaired or replaced by HMA. This is
your short term Emission Control System DEFECT
WARRANTY.
2. Long-term Emission Control System DEFECT WARRANTY
If an emission-related part listed in this Owner's Handbook
on the Warranty Parts List specically noted with coverage
for "7 years or 70,000 miles" or "8 years or 80,000 miles"
is defective, the part will be repaired or replaced by HMA.
This is your long-term Emission Control System DEFECT
WARRANTY.
o Specic emission components are covered for 7 years
or 70,000 miles, whichever occurs first, see Page 33,
NOTE1.
o Specic emission components are covered for 8 years
or 80,000 miles, whichever occurs first, see Page 33,
NOTE2.
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SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE
31
SECTION 9
OWNER’S WARRANTY RESPONSIBILITIES
As the Genesis branded vehicle owner, you are responsible
for the performance of the required maintenance listed in your
Owner’s Manual. We recommend that you retain all receipts
covering maintenance on your Genesis branded vehicle, but
HMA cannot deny emission warranty coverage solely for the
lack of receipts or for your failure to ensure the performance
of all scheduled maintenance.
You are responsible for presenting your Genesis branded vehicle
to an Authorized Retailer of Genesis Branded Products as soon
as a problem exists. The warranty repairs should be completed in
a reasonable amount of time, not to exceed 30 days.
As the Genesis branded vehicle owner, you should also be
aware that HMA may deny your warranty coverage if your
Genesis branded vehicle or a part has failed due to abuse,
neglect, improper maintenance or unapproved modications.
If you have any questions regarding your warranty rights and
responsibilities, you should contact Genesis Customer Care
at 844-340-9741 or the California Air Resources Board at
9528 Telstar Avenue, El Monte CA 91731.
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION, LOSS OF TIME, INCONVENIENCE,
LOSS OF USE OF THE VEHICLE, OR COMMERCIAL LOSS
ARE NOT COVERED UNDER THIS WARRANTY.
Specic emission parts are covered up to 5 years or 60,000
miles, whichever occurs first, or up to the first required
scheduled maintenance, whichever occurs rst, see Page 33,
NOTE3.
WARRANTY JURISDICTION
This warranty applies exclusively to vehicles manufactured to
California specifications which are distributed by Hyundai
Motor America and registered in the states of California, Con-
necticut, Delaware, Maine, Maryland, Massachusetts, New
Jersey, New York, Oregon, Pennsylvania, Rhode Island,
Vermont or Washington. Its coverage exists in addition to
that of the Emission Defect Warranty-Federal Vehicle and the
Emission Performance Warranty-Federal Vehicle.
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SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE
32
SECTION 9
SPECIAL NOTE : According to Federal Regulations,
your vehicle may also be eligible for additional warranty
coverage under the Federal Emission Warranty. California
requires minimum emission warranty coverage of the
rst 3 years or 50,000 miles of vehicle use, with coverage
for the first 7 years or 70,000 miles for certain "high
cost" emission related parts, determined by a California
government specied formula.
We provide greater warranty coverage of 5 years or
60,000 miles for all emission related components and 8
years or 80,000 miles coverage for catalytic converters,
and the electronic engine control module (includes
onboard emissions diagnostic device).
WARRANTY PARTS LIST
The 5 year/60,000 mile Emission Control System Defect
Warranty covers any part that can affect emissions.
Some of these consist of the following parts:
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SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE
33
SECTION 9
Air Induction System
Air Cleaner Assembly
Intake Manifold
*7/70: Genesis G80 3.8L/5.0L, G90 3.3L-Turbo/5.0L
Surge Tank
*7/70: Genesis G80 3.8L, G90 3.3L-Turbo
Turbocharger Assembly
*7/70: Genesis G90 3.3L-Turbo
Intercooler Assembly
Exhaust Gas Recirculation
EGR Cooler
Fuel Metering System
Coolant Temperature Sensor
Air Flow Sensor
Manifold Absolute Pressure Sensor
Wheel Speed Sensor
Fuel Injectors
Fuel Delivery Line
Fuel Pump
High Pressure Pump (GDI)
*7/70: Genesis G80 3.8L/5.0L, G90 3.3L-Turbo/5.0L
Pressure Sensor
Throttle Body
Throttle Position Sensor
Idle Speed Control System
Oxygen Sensor
Engine Control Module
*8/80: All vehicles
Knock Sensor
Ignition System
Spark Plugs and Ignition Wires
Ignition Coil
Camshaft Position Sensor
Crankshaft Position Sensor
Spark plugs shall be warranted for the emissions warranty period, or the rst scheduled replacement time or mileage, whichever occurs rst.
NOTE1: Parts designated by "7/70" are warranted for 7 years or 70,000 miles, whichever occurs rst.
NOTE2: Parts designated by "8/80" are warranted for 8 years or 80,000 miles, whichever occurs rst.
NOTE3: Specic emission parts covered up to 5 years or 60,000 miles, whichever occurs rst, or up to the rst required scheduled maintenance, whichever occurs rst (See
Owner's Manual for required scheduled maintenance).
Valve Timing System
Oil Control Valve Assy
Oil Temperature Sensor
Evaporative Control System
Vapor Storage Canister
Canister Close Valve
Canister Purge Control Valve
Fuel Tank
*7/70: Genesis G80 3.8L/5.0L, G90 3.3L-Turbo/5.0L
Fuel Tank Pressure Sensor
Fuel Filler Cap
Vapor Liquid Separator
ORVR (Vent) Valve
Rollover (Cut) Valve
Positive Crankcase Ventilation System
PCV Valve and Hose
Catalyst and Exhaust System
Exhaust Manifold Catalytic Assembly
*8/80: All vehicles
Exhaust Manifold
Exhaust Pipe (from manifold to catalyst)
*7/70: Genesis G80 3.8L/5.0L, G90 3.3L-Turbo/5.0L
Catalytic Converter Assembly
*8/80: All vehicles
Charging System
Alternator
*7/70: Genesis G80 5.0L, G90 5.0L
Battery Sensor
*7/70: : Genesis G90 3.3L-Turbo/5.0L
OAD
Miscellaneous Items Used In Above Systems
Hoses, clamps, gasket or seals
Wires, harnesses, connectors
All sensors (switches, solenoids, valves) associated with the ECM
Onboard Emissions Diagnostic Device (included in Engine Control Module)
*8/80: All vehicles
Malfunction Indicator Light and Bulb
Data Link Connector
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SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE
34
SECTION 9
Some items are scheduled for replacement as part of the
required maintenance for the vehicle.
Replacement of these items is warranted up to the first
replacement interval or up to the limits of the applicable
Emission Warranty coverage period, whichever occurs first
(Refer to the Scheduled Maintenance chart in your Owner’s
Manual).
Any such part repaired or replaced under warranty shall be
warranted for the remainder of the warranty period for that
part.
If the failure of a warranted component causes damage to any
other vehicle part, both parts will be covered by the Emission
Warranties.
WARRANTY START DATE:
The above-mentioned warranty periods shall begin on the
date the vehicle is delivered to the first retail purchaser or,
if the vehicle is first placed in service as a demonstrator or
company car prior to sale at retail, on the date the vehicle is
rst placed in such service.
WHAT IS NOT COVERED
THE EMISSION CONTROL SYSTEM DEFECTS WARRANTY
AND THE EMISSION CONTROL SYSTEM PERFORMANCE
WARRANTY SHALL NOT APPLY TO:
- Malfunctions in any part directly caused by abuse, misuse,
modification, improper adjustment except those done by
a dealership during warranty service work, alterations,
tampering, disconnections, improper or inadequate
maintenance, neglect or use of leaded gasoline or other
fuels not recommended in the Owner’s Manual.
- Damage resulting from an accident or an Act of God.
- Any vehicle on which the odometer reading has been altered
so that actual mileage cannot be readily determined.
- Failures that are a direct result of a lack of performance of
required emission control maintenance as outlined in your
Owner’s Manual.
- Parts or accessories used in applications for which they
were not designed or not approved for use on the vehicle
by HMA.
- Parts not supplied by HMA or damage to other parts caused
directly by non-Genesis/Hyundai genuine parts or non-
equivalent parts.
- The charge for diagnostic labor which does not lead to the
determination that a warrantable condition exists.
Genesis 18MY(Main).indd 34 2017-01-09 오후 12:14:22
SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE
35
SECTION 9
* INCIDENTAL OR CONSEQUENTIAL DAMAGES, SUCH
AS, LOSS OF TIME, INCONVENIENCE, LOSS OF USE
OF THE VEHICLE, OR COMMERCIAL LOSS ARE NOT
COVERED UNDER THIS WARRANTY.
* The duration of any implied warranties, including those of
MERCHANTABILITY and FITNESS FOR A PARTICULAR
PURPOSE, regarding emissions systems defects are
limited to the duration of this limited warranty.
Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damage, so the limitations or
exclusions set forth regarding this limited warranty may not
apply to you.
REPLACEMENT PARTS
It is recommended that any replacement parts used for
maintenance, repair or replacement of the emission control
system be parts supplied by HMA.
Maintenance, repair or replacement of the emission control
system may be performed by any qualied automotive repair
facility or individual, using parts other than Genesis/Hyundai
Genuine Parts without invalidating this warranty.
However, the cost of such maintenance and parts will not
be covered under this warranty unless it is an “Emergency
Repair” situation (Refer to “Emergency Repair” for denition
of emergency repair situation).
Use of replacement parts which are not equivalent in quality to
Genesis/Hyundai Genuine Parts may impair the effectiveness
of the emission control system. You should make sure such
parts are warranted by their manufacturer to be equivalent
in design and quality to Genesis/Hyundai supplied parts.
HMA assumes no Iiability under this warranty for any vehicle
damage caused by a defect in any such parts.
OBTAINING WARRANTY SERVICE
To obtain warranty service, you must return your Genesis
branded vehicle to any authorized Retailer of Genesis Branded
Products in California, Connecticut, Delaware, Maine, Maryland,
Massachusetts, New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont or Washington during its normal service
business hours, where such service will be performed.
Genesis 18MY(Main).indd 35 2017-01-09 오후 12:14:22
SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE
36
SECTION 9
When failing a Smog Check test, an authorized Retailer of
Genesis Branded Products may ask the owner to provide proof
that the required maintenance was performed when the dealer
has reason to believe that the required maintenance
o Was not performed and
o If not performed, may be the cause for the particular
vehicle exceeding applicable emission standards.
For a Smog check test failure, if your Warranty Claim under the
2018 Emission Control Systems Limited Warranties is denied,
HMA or an Authorized Retailer of Genesis Branded Products
will provide you with a written explanation of why the claim was
denied within 30 days from the time you bring the car to an
Authorized Retailer of Genesis Branded Products.
If the authorized Retailer of Genesis Branded Products does
not notify the vehicle owner within 30 days that a warrantable
condition does not exist, then we will repair the vehicle free of
charge, unless:
o The delay is requested by you, the Genesis branded
vehicle owner, or
o The delay is caused by factors beyond the control of
HMA or an authorized Retailer of Genesis Branded
Products.
The lack of availability of warranted parts within 30 days
shall constitute an emergency situation (see EMERGENCY
REPAIR).
EMERGENCY REPAIR
In an emergency, where an authorized Retailer of Genesis
Branded Products is not reasonably available, warranty
repairs may be made at any available service facility, or by
the owner using any replacement part. A repair not being
completed within 30 days also constitutes an emergency.
HMA will reimburse you for your expenses including diagnostic
charges, for repairs covered by this warranty, for parts at
the suggested retail price, and for labor at a geographically
appropriate labor rate per the recommended time allowance.
For reimbursement, present all replaced parts and a copy of
your paid receipt to any authorized Retailer of Genesis Branded
Products. HMA assumes no liability for the workmanship of the
repair facility.
Genesis 18MY(Main).indd 36 2017-01-09 오후 12:14:23
SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE
37
SECTION 9
CALIFORNIA VEHICLE INSPECTION PROGRAM
If your 2018 Genesis branded vehicle fails to pass a Smog
Check test after a period of use of 5 years or 60,000 miles, but
before a period of use of 8 years or 80,000 miles, whichever
occurs first, you may choose to have your vehicle repaired
at an authorized Retailer of Genesis Branded Products or
another service facility.
In the event that the Authorized Retailer of Genesis Branded
Products determines that the smog check failure was caused
by the failure or malfunction of a part listed in this Owner's
Handbook specially noted with coverage for 8 years or 80,000
miles, then your Genesis branded vehicle will be repaired
under this limited warranty at no expense to you, unless the
part failure or malfunction was caused by abuse, neglect, or
improper maintenance.
However, if the authorized Retailer of Genesis Branded
Products determines that the smog check failure was directly
caused by abuse, neglect, or improper maintenance, then you
will be responsible for all diagnostic and repair costs related
to detecting and repairing your Genesis branded vehicle so
it will pass the Smog Check test. If you choose to have your
Genesis branded vehicle repaired at a service facility other
than an authorized Retailer of Genesis Branded Products,
HMA will not be liable for any such diagnostic and repair
expenses, except where such repair is necessary by reason
of an emergency.
If your Genesis branded vehicle is determined to fail the
Smog Check test by such service facility, you may deliver
your Genesis branded vehicle to an authorized Retailer of
Genesis Branded Products and have it repaired free of charge
in accordance with this warranty.
OBTAINING WARRANTY SERVICE
In the event of a Claim, you must return your vehicle to
an authorized Retailer of Genesis Branded Products for
examination and approval by HMA prior to any repair or
replacement.
Warranty service will be provided by an authorized Retailer of
Genesis Branded Products without charge for parts or labor.
Genesis 18MY(Main).indd 37 2017-01-09 오후 12:14:23
SECTION 10 REPLACEMENT PARTS AND ACCESSORIES LIMITED WARRANTY
38
SECTION 10
WHAT IS COVERED
Warranty coverage is for repair or replacement of any
Genesis/Hyundai Genuine Replacement Part or Accessory
supplied from Hyundai Motor America which is found to be
defective in material or workmanship under normal use and
maintenance, except any item specifically referred to in the
section "What is Not Covered."
Repairs are to be performed using New Genesis/Hyundai
Genuine Parts or Genesis/Hyundai authorized remanufactured
parts.
Parts/Accessories that were sold and installed by an
Authorized Retailer of Genesis Branded Products will be
repaired or replaced without charge for parts/accessories and
labor. If the parts/accessories were not originally installed by
an Authorized Retailer of Genesis Branded Products, they will
be repaired or replaced without charge for parts/accessories,
but labor charges will not be covered.
INClDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION, LOSS OF TIME, INCONVENIENCE,
LOSS OF USE OF THE VEHICLE, OR COMMERCIAL LOSS
ARE NOT COVERED UNDER THIS WARRANTY.
REPLACEMENT PART WARRANTY PERIOD
The Replacement Parts Limited Warranty period is limited
to 1 year from the date of installation, or twelve thousand
(12,000) miles of service, whichever occurs rst, for Genesis/
Hyundai Genuine replacement parts supplied by HMA and
purchased from and installed by an authorized Retailer of
Genesis Branded Products. Parts replaced under the terms
of the New Vehicle Limited Warranty, Powertrain Limited
Warranty, Emission Defect Warranty, Emission Performance
Warranty, or California Emission Control Systems Warranty,
are warranted for the remainder of the applicable warranty
under which the part was previously replaced.
Certain Emission Control System items require scheduled
replacement as part of the scheduled maintenance of the
vehicle (i.e. spark plugs). Replacement of these items is
warranted in normal service up to the first replacement
interval only (Refer to your Owner’s Manual and its scheduled
maintenance section). Genesis/Hyundai Genuine Parts
and Accessories supplied by HMA and purchased from
an authorized Retailer of Genesis Branded Products, but
not installed by an authorized Retailer of Genesis Branded
Products, are covered for twelve (12) months from the date
of purchase from the authorized Retailer of Genesis Branded
Products.
Genesis 18MY(Main).indd 38 2017-01-09 오후 12:14:23
SECTION 10 REPLACEMENT PARTS AND ACCESSORIES LIMITED WARRANTY
39
SECTION 10
ACCESSORY WARRANTY PERIOD
A Genesis/Hyundai Genuine accessory installed by an
authorized Retailer of Genesis Branded Products on a new
vehicle at the time of, prior to, or after the vehicle’s date of
delivery to the original retail purchaser, or the date the vehicle
is first put into service, is covered under the New Vehicle
Limited Warranty and is limited to 5 years from the date of
original retail delivery or date of first use, or 60,000 miles,
whichever occurs rst.
A Genesis/Hyundai Genuine accessory purchased over-the-
counter is warranted for 1 year/unlimited mileage.
A Genesis/Hyundai Genuine air conditioning system installed
by an authorized Retailer of Genesis Branded Products
is covered for 1 year or twelve thousand (12,000) miles,
whichever occurs rst, or the remainder of the New Vehicle
Limited Warranty, whichever is greater, from the date of
installation. A Genesis/Hyundai Genuine AM/FM radio,
cassette player, CD/DVD player, air conditioning system,
Bluetooth or Navigational System purchased over the counter
is warranted for 1 year/unlimited mileage. A Genesis/Hyundai
Genuine AM/FM radio, cassette player, CD/DVD player,
Bluetooth, or Navigation System are covered for 1 year/
unlimited mileage if purchased and installed after the vehicle
has been retailed or placed into service.
OWNER’S RESPONSIBILITIES
* Proper use, maintenance, and care of the vehicle part in
accordance with the instructions contained in the Owner’s
Manual.
* Retention of maintenance service records. It may be
necessary for the customer to demonstrate and prove
that the required maintenance has been performed, as
specied in the Owner’s Manual.
* Retention of the customer’s copy of the original repair
order or original part counter sales receipts. The repair
order or sales slip receipt will state the date of the parts
sale. For parts originally installed by an authorized Retailer
of Genesis Branded Products, the repair order must also
state the mileage of the vehicle at the time of original
replacement.
* Delivery of the part or accessory and supporting documentation
indicating the date and, if applicable, mileage at time of
purchase and installation during regular parts and/
or service hours to any authorized Retailer of Genesis
Branded Products to obtain warranty service.
Genesis 18MY(Main).indd 39 2017-01-09 오후 12:14:23
SECTION 10 REPLACEMENT PARTS AND ACCESSORIES LIMITED WARRANTY
40
SECTION 10
WHAT IS NOT COVERED
* Normal maintenance services of parts or accessories, such
as cleaning, adjustment or replacement (i.e., spark plugs
that are oil-fouled, are lead-fouled, or fail due to the use of
low-grade or contaminated fuel).
* Parts or accessories that fail due to abuse, misuse,
neglect, alteration or accident, or which have been
improperly lubricated or repaired.
* Parts or accessories used in applications for which they
were not designed or not approved by HMA.
* Failures due to normal wear.
* Failures caused by non-Genesis/Hyundai genuine parts.
* Any vehicle on which the odometer reading has been
altered so that mileage cannot be accurately determined.
* Any part previously replaced under the terms of the New
Vehicle Limited Warranty, Powertrain Limited Warranty,
Emission Defect Warranty, Emission Performance
Warranty, or California Emission Control Systems
Warranty.
* INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION, LOSS OF TIME,
INCONVENIENCE, LOSS OF USE OF THE VEHICLE, OR
COMMERCIAL LOSS ARE NOT COVERED UNDER THIS
WARRANTY.
* The duration of any implied warranties, including those of
MERCHANTABILTY and FITNESS FOR A PARTICULAR
PURPOSE, are limited to the duration of this limited
warranty.
Some states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitations of incidental
or consequential damages, so the limitation or exclusions
set forth regarding this limited warranty may not apply to the
owner.
NOTE:
Vehicles which contain non-Genesis/Hyundai Genuine parts,
or which have been misused, or improperly maintained,
will not be denied coverage under the Replacement
Parts and Accessories Limited Warranty unless the non-
Genesis/Hyundai Genuine part, the misuse, or the improper
maintenance directly caused or contributed to the subsequent
problem.
OBTAINING WARRANTY SERVICE
Warranty Service will be provided by any authorized Retailer
of Genesis Branded Products.
Genesis 18MY(Main).indd 40 2017-01-09 오후 12:14:23
2018
Owner’s HandbOOk &
warranty InfOrmatIOn
PrIntIng : Jan. 9, 2017
PublIcatIOn nO. : nag-170109
PrInted In kOrea
usa usa
Genesis 18MY(Cover).indd 1 2017-01-09 오후 12:13:54
